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All 15 Puerto Aventuras hotels

Heaven at the Hard Rock Hotel Riviera Maya

4.5 of 5 Resort (All-Inclusive)   |   Carretera Cancun-Chetumal Km 72, Puerto Aventuras 77710, Mexico (Formerly Aventura Spa Palace)
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Ranked #12 of 15 Hotels in Puerto Aventuras
A recent review
5 of 5 stars Reviewed November 10, 2003
TALLCITYEXPRESS Midland, Texas
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3,739 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for Heaven at the Hard Rock Hotel Riviera Maya
See the most recent reviews
A TripAdvisor Member
5 of 5 stars Reviewed November 12, 2003

October 2003, my husband and I stayed at the Spa for 7 nights. We loved it! We read all the reviews prior to going and can say and we did not see any of the negatives that we had read about. The service was amazing all the way around. The food was great no matter what time of the day.... More

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A TripAdvisor Member
5 of 5 stars Reviewed November 11, 2003

My husband and I just got back from our honeymoon at ASP on 11/10/03. We had a great time. We were looking for a place to relax after a year of wedding planning and we found it. Upon arrival we were greeted with champaigne and smiles from every staff member that saw us. When we were brought to our room,... More

Was this review helpful? Yes 8
A TripAdvisor Member
5 of 5 stars Reviewed November 10, 2003

My husband and I have stayed at other Cancun "all-inclusives" and this one was wonderful. We were there in October, had really great weather and were spoiled completely by the beautiful grounds and friendly staff. It is an "all-inclusive" with the limitations that implies. This is not the New York Plaza. What it is is relaxing and pampering. If you... More

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Midland, Texas
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed November 10, 2003

Just got back from ASP, Wife and I had a great time. I read the note board for the last three months leading up to our trip. I found all comments very useful. I suggest going in the off season. We are looking forward to going back to ASP next Nov., but sending more time next year. Go with a... More

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shreveport
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed November 4, 2003

My husband and I went to ASP for a week for our honeymoon at the end of October. We had a wonderful time at ASP, which I will elaborate on, but I'll first comment on the drawbacks. For me, the fact that it was so large took away from the appeal. The sheer size of the resort prevented it from... More

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A TripAdvisor Member
5 of 5 stars Reviewed November 3, 2003

I have just returned from Aventura Spa Palace after a 2 week stay in October.This is my 2nd holiday at this hotel and will definately not be my last!! You just cannot fault the hotel.The rooms are spacious,clean with turn down service,bathrobes,jacuzzi bath,mini bar and optics in the room-what more could you ask for! The food is superb for an... More

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A TripAdvisor Member
5 of 5 stars Reviewed October 30, 2003

As with most visitors to the A.S.P, our visit for 2 weeks was mainly due to the excellent reviews. What i am about to write is a very indepth review of this fantastic place, my partner jane and i are young minded late thirties english couple and the following review is our personnal thoughts towards this place. Firstly, when we... More

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A TripAdvisor Member
5 of 5 stars Reviewed October 30, 2003

My wife and I just returned from a 5-night stay at the Aventura Spa Palace and we both believe that it was the best vacation that we have ever had. While there are negative reviews on this site I can only assume that these are the type of people that will complain about anything. I did not talk to one... More

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A TripAdvisor Member
5 of 5 stars Reviewed October 28, 2003

I went on an all girl trip to Aventura Spa Palace. It was me, my mother, my sister, my sister-in-law and my sisters friend and we had a blast. Even though it was mostly all couples it was still fun. We had fun watching them all. The south side was definitely the best. We liked ALL the restuarants except for... More

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A TripAdvisor Member
5 of 5 stars Reviewed October 28, 2003

Wow...We just got back from Aventrua Spa Palace on 10/19. We were there for our honeymoon. This place is paradise. The Hotel is fantastic, the service is impeccable, and the food was great. The rooms were wonderfully appointed With jacuzzis, wet bar, evening turndown of the beds with chocolates, champagne etc... . The tropical foliage throughtout the property, and the... More

Was this review helpful? Yes 3
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Hotel Summarization (Beta)

What travelers say

  • Room service(30)
  • Very nice(20)
  • Great time(14)
  • Mayan coffee(14)
  • El Greco(13)
  • Italian restaurant(12)
  • Martini bar(9)
  • Romantic dinner(8)
  • Playa del(7)
  • Riviera Maya(6)

Additional Information about Heaven at the Hard Rock Hotel Riviera Maya

Address: Carretera Cancun-Chetumal Km 72, Puerto Aventuras 77710, Mexico (Formerly Aventura Spa Palace)
Location: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Puerto Aventuras
Price Range (Based on Average Rates): $$$$
Hotel Class:4.5 star — Heaven at the Hard Rock Hotel Riviera Maya 4.5*
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Also Known As:
Aventura Hotel Palace
Aventura Hotel Puerto Aventuras
Mayan Riviera Palace
Adventure Spa Palace
Hotel Mayan Palace
Adventura Spa Palace
Aventura Palace Spa
Aventura Spa Palace Riviera Maya
Aventura Spa Palace Resort
Aventura Spa Palace Mexico

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