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All 15 Puerto Aventuras hotels

Aventura Spa Palace

4.5 of 5 Resort (All-Inclusive)   |   Carretera Cancun-Chetumal Km 72, Puerto Aventuras 77710, Mexico
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Ranked #12 of 15 hotels in Puerto Aventuras
A recent review
5 of 5 stars Reviewed March 1, 2004
deannajb Prescott Valley, Arizona
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3,735 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (520)
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There are newer reviews for Aventura Spa Palace
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A TripAdvisor Member
1 of 5 stars Reviewed March 3, 2004

First off, the work staff is great if you tip. They are very friendly and always great you. The front desk staff and the management could care less and make this place a disaster! We got bumped to another Palace resort for 2 nights and $300 for our trouble. We thought that was great until we found out that everyone... More

Was this review helpful? Yes 5
A TripAdvisor Member
4 of 5 stars Reviewed March 3, 2004

My husband and I along with my son and his girl friend spent 10 days at the Aventura Spa Palace. It was wonderful. Pure luxury. Superb rooms, Jacuzzi in each room, great fun. Lovely to know that there wasn't any more to pay for once we arrived. Great deal the all inclusive. Very good choice of restuarants in the hotel... More

Was this review helpful? Yes 1
A TripAdvisor Member
3 of 5 stars Reviewed March 2, 2004

Ok, I'm not big on long reviews so here is the short version.. The property was beautiful and very well maintained...The facilities were excellent...the food was TERRIBLE!!!!The service was average, the staff tried very hard but didn't really know what they were doing a lot of the time....Liquor selection was terrible( no top shelf anything!) basically very average. I would... More

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A TripAdvisor Member
2 of 5 stars Reviewed March 2, 2004

I know that some people have stated that if you can't have fun at Aventura Spa Palace, then you probably don't have fun anywhere. I would have agreed with with statement before I stayed there, based on the brochure, but for the money we paid, we were greatly disappointed. I and my husband looked forward with great anticipation to spending... More

Was this review helpful? Yes 2
A TripAdvisor Member
1 of 5 stars Reviewed March 1, 2004

Picture this: We begin the first night of our honeymoon with thoughts of the jacuzzi tub for two in our room. Sure it isn't the room our travel agent promised, it is on the opposite end of the property, but we can deal with that considering it is our first night of our long awaited romantic getaway. My new bride... More

Was this review helpful? Yes 5
Prescott Valley, Arizona
3 reviews 3 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed March 1, 2004

We just returned from a six night stay at ASP, Feb. 18-24, and it was paradise!!! The staff is so courteous and they genuinely want to please you. After reading reviews on ASP for a couple of months now, we took plenty of $1.00 bills with us and any time you tipped, they were just so grateful. Yes, tipping is... More

Was this review helpful? Yes 3
A TripAdvisor Member
5 of 5 stars Reviewed March 1, 2004

We stayed at ASP for 1 week starting Jan 19/04.I have been following with interest some of the comments posted on this site.I can't believe that some of these people stayed at the same resort as us and yet had opposite opinions! We had a great holiday and loved everything about this place. We were on the spa side- room... More

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A TripAdvisor Member
1 of 5 stars Reviewed March 1, 2004

Well, after reading the other reviews, traveling and staying at the Aventura Spa Palace, we thought we would also write a review. We have never written a review before, however, if you gain some insight, it'll be worth it. We did not enjoy most of our stay there. Upon our arrival at 3 pm, we were told that they overbooked... More

Was this review helpful? Yes 3
A TripAdvisor Member
5 of 5 stars Reviewed February 29, 2004

My husband and I spent 5 nights at ASP: February 17-22. We loved every minute of it! Everything went so smoothly...from the check in, to room service, to eating, to drinking, to using the in room jacuzzi, to getting taxis, to getting bicycles, to buying souvenirs, to using spa facilities, to playing with the non motorized water equipment, and so... More

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A TripAdvisor Member
5 of 5 stars Reviewed February 29, 2004

We stayed at the Adventura Spa Palace in September 2003 for 2 weeks. The resort was split in to 2 hotels ( both Adult's only ). We stayed in the Spa Palace which is where the North Lobby was situated and the Adventura Palace is the South Lobby. The rooms were amazing and had everything you could possibly need (... More

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Hotel Summarization (Beta)

What travelers say

  • Room service(30)
  • Very nice(20)
  • Mayan coffee(14)
  • Great time(14)
  • El Greco(13)
  • Italian restaurant(12)
  • Martini bar(9)
  • Romantic dinner(8)
  • Playa del(7)
  • Riviera Maya(6)

Additional Information about Aventura Spa Palace

Address: Carretera Cancun-Chetumal Km 72, Puerto Aventuras 77710, Mexico
Location: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Puerto Aventuras
Price Range (Based on Average Rates): $$$$
Hotel Class:4.5 star — Aventura Spa Palace 4.5*
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Also Known As:
Aventura Hotel Palace
Aventura Hotel Puerto Aventuras
Mayan Riviera Palace
Adventure Spa Palace
Hotel Mayan Palace
Adventura Spa Palace
Aventura Palace Spa
Aventura Spa Palace Riviera Maya
Aventura Spa Palace Resort
Aventura Spa Palace Mexico

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Hotel & grounds (791)
Pool/beach area (762)
Videos (9)
Bathroom (30)
Room/suite (361)
View from room (173)
Family/play areas (8)
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Amenities (84)
Beach (28)
Concierge Level Ocean View Room (26)
Covered Pool (8)
Pool (35)
Restaurants and Bars (29)
Second Pool (6)
The Hotel (78)
Two-Bedroom Presidential Suite (60)

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Dining (3)
Pool/beach area (4)
Family/play areas (1)
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View from room (3)
Other (6)


Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style
#6 Luxury Hotel in Puerto Aventuras #11 On the Beach Hotel in Puerto Aventuras #11 Top resorts Hotel in Puerto Aventuras #12 Romantic Hotel in Puerto Aventuras
Hotel Class
Official Description (provided by the hotel)
A blend of relaxation and adventure awaits you at this adults only retreat. Set in the Riviera Maya overlooking the aquamarine Caribbean Sea, enjoy 1,266 luxurious accommodations with double Jacuzzi, balcony (most with hammock), and 24 hr. room service. Among the facilities to highlight is the state-of-the-art spa offering a perfect day of pampering. Guests can also enjoy seven restaurants, several bars, a disco, outdoor/indoor pools, and unlimited tours as part of the all-inclusive package. ... more   less 
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