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Heaven at the Hard Rock Hotel Riviera Maya

4.5 of 5 Carretera Cancun-Chetumal Km 72, Puerto Aventuras 77710, Mexico (Formerly Aventura Spa Palace)
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Heaven at the Hard Rock Hotel Riviera Maya
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Heaven at the Hard Rock Hotel Riviera Maya
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3,746 reviews from our community

Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for Heaven at the Hard Rock Hotel Riviera Maya
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Milton
Contributor
14 reviews 14 reviews
8 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed May 20, 2004

Where do I even begin with this trip? We left Toronto on May 10th and flew by Skyservice, the flight was great, left on time and dropped us off on time, a 3 and some odd hour trip, also had a movie. We were greated by Sunquest and were taken to the hotel, we were the first stop and we... More

Was this review helpful? Yes 2
Durham, North Carolina
Reviewer
3 reviews 3 reviews
3 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed May 20, 2004

I was charge of arrangements for our company's yearly Summit held Apr. 22 - 25, 2004 at the ASP. There were 27 in attendance. The accomodations were very conducive to business combined with pleasure. The convention center, which is only a year old, was fabulous - very state-of-the art and beautiful. All arrangements for our meetings were handled with utmost... More

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Lewisville, TX
1 review
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed May 18, 2004

My husband and I spent our honeymoon here from May 2-9, 2004. Let me start off by saying I read all the reviews on this site before I booked our trip. We have been to Mexico before, so we knew a lot of what to expect. We are not super-picky people...we are 27 and 29 and are pretty fun and... More

Was this review helpful? Yes 3
Charleston, SC
2 reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed May 16, 2004

My wife and I honeymoon'd here May 3-10 and absolutely loved this place. We recieved the week as a wedding present from my employer via timeshare trade through RCI. I'll list my positives and very few negatives on the resort in a sec., 1st let me warn yall about an immigration policy I found out about that almost ruined my... More

Was this review helpful? Yes 4
A TripAdvisor Member
4 of 5 stars Reviewed May 15, 2004

Well I will first start out by telling you that my wife and I decided to spend our honeymoon at aventura palace after reading many reviews just like my own. We were married in Las Vegas on may the 8th and spent the 10th-14th at aventura. We arrived the first night late and just decided to order in room service... More

Was this review helpful? Yes 3
A TripAdvisor Member
3 of 5 stars Reviewed May 15, 2004

We just got back from a 5 day vacation from the Aventura Spa Palace. We went with Apple Vacations and they rated this hotel as 6 apples. I would agree on that. I was thinking more of 4 apples to be fair. The hotel was massive and the rooms were ok. I really enjoyed the hammock on the porch and... More

Was this review helpful? Yes 2
A TripAdvisor Member
5 of 5 stars Reviewed May 13, 2004

I read any review I could find before departing for the Aventura Spa Palace. Most were very positive, but like most, I was worried about the negatives. Dont believe them. The food was great. The rooms were very nice. The beds were a little hard, but very comfortable. The staff was outstanding. They were very polite and made you feel... More

Was this review helpful? Yes 4
A TripAdvisor Member
3 of 5 stars Reviewed May 13, 2004

We stayed at Aventura palace Resort and Spa from April 29- May 7th 2004. At first we thought we had walked into paridise everything was so beautiful and everyone was so nice.We had been reading to reviews and we thought this was the place to go. The first place we went to eat was Mo Mo No Hana it was... More

Was this review helpful? Yes 2
Mankato, MN
1 review
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed May 13, 2004

I will make my review of the resort quick since anyone reading these reviews can see that peoples reviews range from terrible to great and I think the true benefit of this site it to get insight on how to make the most of your trip and not to help you decide if you should go to this resort. Overall... More

Was this review helpful? Yes 12
A TripAdvisor Member
4 of 5 stars Reviewed May 12, 2004

My husband and I were at Adventura Spa Palace from May 2nd to May 9th. We had never been to an all inclusive resort before so it was a new experience for us. Let me first say the resort is really quite beautiful and very clean. Our room had a Jacuzzi and our balcony had a pretty view of the... More

Was this review helpful? Yes 5
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Hotel Summarization (Beta)

What travelers say

  • Room service(30)
  • Very nice(20)
  • Great time(14)
  • Mayan coffee(14)
  • El Greco(13)
  • Italian restaurant(12)
  • Martini bar(9)
  • Romantic dinner(8)
  • Playa del(7)
  • Riviera Maya(6)

Additional Information about Heaven at the Hard Rock Hotel Riviera Maya

Address: Carretera Cancun-Chetumal Km 72, Puerto Aventuras 77710, Mexico (Formerly Aventura Spa Palace)
Phone Number:
Location: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Puerto Aventuras
Price Range (Based on Average Rates): $$$$
Hotel Class:4.5 star — Heaven at the Hard Rock Hotel Riviera Maya 4.5*
Number of rooms: 577
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Also Known As:
Aventura Hotel Palace
Aventura Hotel Puerto Aventuras
Mayan Riviera Palace
Adventure Spa Palace
Hotel Mayan Palace
Adventura Spa Palace
Aventura Palace Spa
Aventura Spa Palace Riviera Maya
Aventura Spa Palace Resort
Aventura Spa Palace Mexico

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