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Heaven at the Hard Rock Hotel Riviera Maya

4.5 of 5 Carretera Cancun-Chetumal Km 72, Puerto Aventuras 77710, Mexico (Formerly Aventura Spa Palace)
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Heaven at the Hard Rock Hotel Riviera Maya
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Heaven at the Hard Rock Hotel Riviera Maya
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3,736 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for Heaven at the Hard Rock Hotel Riviera Maya
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A TripAdvisor Member
5 of 5 stars Reviewed September 10, 2004

My daughter's wedding took place here in August, and our party of 16 had a fantastic experience. The resort itself is huge, 85 acres, and our only mistake was in not requesting that all of our rooms be in the same area. We arrived three hours before check-in time, and were graciously given our wristbands and shown to our rooms... More

Was this review helpful? Yes 13
A TripAdvisor Member
5 of 5 stars Reviewed September 9, 2004

I was at the Aventura Spa Palace for my honeymoon in May ( sorry so late), and I must say that out of the many wonderful resorts I have been to in Mexico, this was truly the best experience I have had. Don't take these negative reviews too seriously (most of the complaints are petty, and always keep in mind... More

Was this review helpful? Yes 1
Newport Beach, CA
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed September 8, 2004

my husband and i just returned late sunday, we celebrated our 10-year anniversary with 9 wonderful days at aventura. we have traveled to every island in hawaii, st. john, st. thomas, several mexican destinations on the pacific-side and aventura was everybit as enjoyable. first, i want to comment on the weather because none of the reviews i read prior to... More

Was this review helpful? Yes 1
A TripAdvisor Member
2 of 5 stars Reviewed September 8, 2004

We just returned last week from our vacation to Aventura Spa Palace. We were suppose to be there for 10 days but left early after 6 days. We are in our early thirties. I wasn't too worried after reading the reviews because the majority of the reviews were good. Everyone has their own tolerance level and the right to their... More

Was this review helpful? Yes 4
A TripAdvisor Member
5 of 5 stars Reviewed September 7, 2004

A beautiful property with awesome ameneities. The spa is terrific and I would encourage everyone to give it a try. The people couldn't be nicer and the food was as goog as could be expected from an all inclusive resort. The service was superior and we never had to wait for a table or our food. The pool is fantastic... More

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A TripAdvisor Member
5 of 5 stars Reviewed September 7, 2004

We were at Aventura from August 30th till Sept. 5th. The resort was gorgeous. This is the most relaxing vacation I have taken. Our package was for a jacuzzi suite and it included unlimited tours to the mayan ruins. Our room was very clean and we no problems with any kind of yellow rings in the jacuzzi. The food is... More

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A TripAdvisor Member
5 of 5 stars Reviewed September 7, 2004

All I can say is that we just came back from our little getaway yesterday and I wish I was still there!! This was truly the best four day getaway we ever went on. The hotel was beautiful, our room was awesome. We had no problem with check-in, they offered us champagne and a cold towel to get refreshed. Yes,... More

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A TripAdvisor Member
5 of 5 stars Reviewed September 6, 2004

We just got home from our honeymoon a week ago, and we can't stop talking about our wonderful stay at the Spa Palace. We were treated like absolute royalty, the pools were big, the staff was AMAZING, and our room was gorgeous. Every room comes with a big two-seater jacuzzi, and your own hammock on the balcony (although that might... More

Was this review helpful? Yes 1
A TripAdvisor Member
5 of 5 stars Reviewed September 5, 2004

I have been vacationing for years, all over the carribean, Mexico and in the US. I have stayed in some of the nicest resorts, most times compliments of employers on reward recongnition trips, where I dont pay, and get wined and dined. If you think you can find a better overall VALUE for your money than at the Aventura Spa... More

Was this review helpful? Yes 3
A TripAdvisor Member
5 of 5 stars Reviewed September 3, 2004

This hotel was outstanding. Best part no kids!!! The rooms were big, the indoor tub was huge, each room had a hamock and 2 chairs on the balcony. We did have a ocean view. Room 2058 Just ask when you make your reservations. The food was good, if you like sushi, try the oriental restaurant for dinner. The staff was... More

Was this review helpful? Yes 1
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Hotel Summarization (Beta)

What travelers say

  • Room service(30)
  • Very nice(20)
  • Great time(14)
  • Mayan coffee(14)
  • El Greco(13)
  • Italian restaurant(12)
  • Martini bar(9)
  • Romantic dinner(8)
  • Playa del(7)
  • Riviera Maya(6)

Additional Information about Heaven at the Hard Rock Hotel Riviera Maya

Address: Carretera Cancun-Chetumal Km 72, Puerto Aventuras 77710, Mexico (Formerly Aventura Spa Palace)
Phone Number:
Location: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Puerto Aventuras
Price Range (Based on Average Rates): $$$$
Hotel Class:4.5 star — Heaven at the Hard Rock Hotel Riviera Maya 4.5*
Number of rooms: 577
Reservation Options:
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Also Known As:
Aventura Hotel Palace
Aventura Hotel Puerto Aventuras
Mayan Riviera Palace
Adventure Spa Palace
Hotel Mayan Palace
Adventura Spa Palace
Aventura Palace Spa
Aventura Spa Palace Riviera Maya
Aventura Spa Palace Resort
Aventura Spa Palace Mexico

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