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Heaven at the Hard Rock Hotel Riviera Maya

4.5 of 5 Carretera Cancun-Chetumal Km 72, Puerto Aventuras 77710, Mexico (Formerly Aventura Spa Palace)
#12 of 15 Hotels in Puerto Aventuras
3,729 Reviews 4 of 5 stars
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Heaven at the Hard Rock Hotel Riviera Maya
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3,729 reviews from our community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for Heaven at the Hard Rock Hotel Riviera Maya
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A TripAdvisor Member
5 of 5 stars Reviewed October 26, 2004

We stayed at the Aventura Spa Palace from 10-16 thru 10-23 and had the best time. I have to say i read all the reviews for about the last four months and i am very suprised anyone would write a bad review. I would not want to live with the people that wrote bad reviews because they must be really... More

Was this review helpful? Yes 6
A TripAdvisor Member
5 of 5 stars Reviewed October 25, 2004

ASP is the perfect place for honeymooners. Oringinally, we were suppose to stay at the Moon Palace. However once we arrived, they told us that Moon Palace was over booked and they were transferring us to ASP, which they claimed was an upgrade. They gave us 2 nights for free for the inco vience. Inside I was elated because a... More

Was this review helpful? Yes 3
A TripAdvisor Member
1 of 5 stars Reviewed October 24, 2004

On Oct. 17th in the north end pool from 12:30-2:30, one of the bartenders put GHB, a date rape drug in my drink. I was dangerously ill, unable to make my scheduled flight and had to spend additional airfare. My husband and I saw other people around the pool earlier in the week that looked like they were having the... More

Was this review helpful? Yes 7
A TripAdvisor Member
5 of 5 stars Reviewed October 24, 2004

We just got back from our honeymoon yesterday after a week at ASP. It is a great place if you just want to relax or want lots of options for things to do. There's nothing like a banana monkey at 10:00am! We were there during a slow time. There was some constuction going on like the roof to the Mundaca... More

Was this review helpful? Yes 3
A TripAdvisor Member
4 of 5 stars Reviewed October 23, 2004

I'll tell it like it is......we had the most relaxing and enjoyable honeymoon. Resort - Absolutely gorgeous and extremely well manicured and cared for. Very new and emmaculate looking buildings. Room - the largest hotel rooms I've ever seen and so clean. Jacuzzi was nice and looked new. The porch had a hammock which was so relaxing to lay on... More

Was this review helpful? Yes 4
A TripAdvisor Member
5 of 5 stars Reviewed October 23, 2004

Aventura Spa has everything you need for a luxury holiday PLUS the hotel staff are absolutely marvellous-friendly happy and supportive.True luxury.We were that busy we never left the hotel and only used the private jacussi once.We will return next year!

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A TripAdvisor Member
5 of 5 stars Reviewed October 23, 2004

...is the Palace Xpu-Ha that has a lovely beach Cost about $4 to get there and you have the run of the facility. We just returnd Wednesday from a week at this resort. There were three of us including my wife's mom. Except for torential rains on the two days we went to Chichen Itza and Tolum and the (expected)... More

Was this review helpful? Yes 12
A TripAdvisor Member
3 of 5 stars Reviewed October 23, 2004

My partner and i visited asp last christmas, the previous year we had enjoyed a wonderful holiday at the moon palace just after christmas. We were so impressed that we returned to the asp on 23rd december. The standrad of the food throughout was extremely poor, it was simply a matter that with a hotel near to capacity they could... More

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Odenton, MD
2 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed October 22, 2004

my new wife and I were looking to spend our honeymoon in Mexico, more particularly Cancun, and we came across the Adventura Spa Palace. We booked the hotel for June 28th through July 5th. The end of June and beginning of July were EXTREMELY hot! My wife is fair skinned and she started burning in 5 minutes if she forgot... More

Was this review helpful? Yes 2
A TripAdvisor Member
4 of 5 stars Reviewed October 21, 2004

Oct 2-8, 2004 Sat-Fri) First, let me qualify this a little. We are not high class, world travelers, just your run of the mill tourists on a trip of a lifetime, (our 23rd anniversary trip, with brothers and sisters in law, 6 of us total). Our flight in was uneventful, until we landed, and the immigration thing. Two and a... More

Was this review helpful? Yes 2
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Hotel Summarization (Beta)

What travelers say

  • Room service(30)
  • Very nice(20)
  • Great time(14)
  • Mayan coffee(14)
  • El Greco(13)
  • Italian restaurant(12)
  • Martini bar(9)
  • Romantic dinner(8)
  • Playa del(7)
  • Riviera Maya(6)

Additional Information about Heaven at the Hard Rock Hotel Riviera Maya

Address: Carretera Cancun-Chetumal Km 72, Puerto Aventuras 77710, Mexico (Formerly Aventura Spa Palace)
Location: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Puerto Aventuras
Price Range (Based on Average Rates): $$$$
Hotel Class:4.5 star — Heaven at the Hard Rock Hotel Riviera Maya 4.5*
Number of rooms: 577
Reservation Options:
TripAdvisor is proud to partner with Sabre Hospitality Solutions , Amex, Orbitz, Cheap Tickets, Hotels.com and Prestigia so you can book your Heaven at the Hard Rock Hotel Riviera Maya reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Aventura Hotel Palace
Aventura Hotel Puerto Aventuras
Mayan Riviera Palace
Adventure Spa Palace
Hotel Mayan Palace
Adventura Spa Palace
Aventura Palace Spa
Aventura Spa Palace Riviera Maya
Aventura Spa Palace Resort
Aventura Spa Palace Mexico

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Two-Bedroom Presidential Suite (60)

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