Aventura Spa Palace (Riviera Maya/Puerto Aventuras, Mexico) - Hotel Rates

Address: Km 72, Carretera Cancun-Chetumal | Riviera Maya, Puerto Aventuras 77710, Mexico

Phone Number:

Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Puerto Aventuras

Amenities:

Bar/Lounge Business Center Fitness Center Free Breakfast Free High-Speed Internet Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access

Hotel Style:

#3 Romantic Hotels in Puerto Aventuras

#4 Luxury Hotels in Puerto Aventuras

#7 Top resorts Hotels in Puerto Aventuras

#10 Family Hotels in Puerto Aventuras

Price Range: $$$

Hotel Class:4 star (4*)

Official Description (provided by the hotel):: A blend of relaxation and adventure awaits you at this adults only retreat. Set in the Riviera Maya overlooking the aquamarine Caribbean Sea, enjoy 1,266 luxurious accommodations with double Jacuzzi, balcony (most with hammock), and 24 hr. room service. Among the facilities to highlight is the state-of-the-art spa offering a perfect day of pampering. Guests can also enjoy seven restaurants, several bars, a disco, outdoor/indoor pools, and unlimited tours as part of the all-inclusive package. ... more less

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Also Known As:: Aventura Hotel Palace; Aventura Palace; Aventura Hotel Puerto Aventuras; Mayan Riviera Palace; Aventura Spa; Adventure Spa Palace; Hotel Mayan Palace; Adventura Spa Palace; Aventura Palace Spa; Aventura Spa Palace Riviera Maya/Puerto Aventuras, Mexico

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3,495 reviews from our community

See which rooms travelers prefer - 449 traveler tips

LaraCroftIN

Indianapolis

Reviewer

3 reviews

Reviews in 3 cities

1 helpful vote

“Wonderful stay”

Reviewed May 10, 2013

We stayed in July and had a wonderful time. We stayed in a room just off the main lobby and really liked that location. Everything in the resort was very clean and by taking the kitchen tour we got to see all the care and attention to detail that happens behind the scenes. The last day of our stay we... More

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Hi LaraCroftIN, Thanks a lot for your short n’ sweet review. We’re elated to learn you had a wonderful stay here at Aventura Riviera Maya. You jammy guys had the best location close to everything and had the chance to take the kitchen tour to see how well we manage our food preparation. We hope that your hubby is better.... More

aventuraqueen

Delaware

Contributor

12 reviews

10 hotel reviews

Reviews in 7 cities

14 helpful votes

“AVENTURA IS BACK ON TOP :-)”

We just got home from spending a week at Aventura/Hard Rock, April 30, through May 7, 2013. In my last review I stated that they needed to make some changes and it seems they listened. Thank you Aventura/Hard Rock! We started out our trip with the help of Dianely Polanco, from the All Inclusive collection. She sent us the current... More

Was this review helpful? Yes 2

See 3 more reviews by aventuraqueen for Puerto Aventuras

aventuraqueen has 3 more reviews of Aventura Spa Palace

“Aventura Spa Palace Good Vacation But:”

Reviewed December 10, 2012
“Relaxing and wonderful vacation.”

Reviewed May 5, 2010
“Aventura Spa Is Still Our Favorite:”

Reviewed May 19, 2011

Hey aventuraqueen, Thank you lots for the kind words. It's very rewarding to see regular faces throughout our resort. We’re more than elated to know you had a blast during your latest visit to your everlasting favorite, moreover we regained your confidence and all your concerns were smashed by our top-quality service. We will make sure to reward to every... More

LEWiloner

Bethesda, Maryland

2 reviews

Reviews in 2 cities

“Booking my next trip & realized I didn't review last time”

We were at Aventura Spa last in Oct 2012. They had announced the change but it was still the same staff and service as always. Having been there 2 yrs before, we returned with two couples and made it a party-spa vacation. The spa was, as always a delight but the hydro-therapy felt a bit rushed (having been at Punta... More

Was this review helpful? Yes 1

Hola LEWiloner, Glad to greet you. We thank you much for you nice feedback. Indeed there are many new great things coming up soon. Wow! It seems you cleansed your senses in our magnificent Spa, we hope you have left relaxed and pampered, and you enjoyed too the restaurants at the Cove side, our favorite is La Hacienda, which was... More

corthillman

Unionville, Michigan

3 hotel reviews

4 helpful votes

“Here comes another Hard Rock in Riviera Maya, Mexico”

Reviewed May 8, 2013

Aventura Spa Palace, and Aventura Cove Palace, Riviera Maya, Mexico, are busy becoming the next Aventura Spa and Cove Hard Rock resort. At this stage the resort is a bit androgynous during the conversion from being a Palace resort into a Hard Rock property. All of the facilities are up and running at both the Spa and the Cove while... More

Hey there corthillman, Thank you lots for this wicked review. It’s marvelous to know you enjoyed tremendously yourselves in our big resort. Hearing comments like yours is what put our head over heels; it is fantastic you felt the authentic warmness and courtesy that characterizes us, thanks for the shout out for la Trattoria, we love this fare too; it... More

IceseafromMtl

Montreal, Canada

12 hotel reviews

Reviews in 8 cities

58 helpful votes

“Exceeded our expectations”

Reviewed May 7, 2013

My husband and I visited this hotel April 18-28. We booked last October and took advantage of the 50% off. I’ve been reading reviews since then and I knew that last fall was a bit rough because of the high occupancy. Our last vacation at Secrets Maroma was nearly perfect so I was telling my husband not to expect the... More

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Was this review helpful? Yes 5

Hola IceseafromMtl! Thank you so much for this detailed review. It is very encouraging to hear comments like yours and to know that we beat your expectations with our spotless facilities and smashing service. Super! You were lucky to get such a spectacular view in the room you had assigned, with all the nice features included such as the high-end... More

ParadiseLoverNY

Albany, NY

Senior Contributor

31 reviews

9 hotel reviews

Reviews in 13 cities

20 helpful votes

“Friendly staff, clean, expansive, food was good but not great”

My husband and I stayed at the resort at the end of April. It is a beautiful resort, very clean, friendly staff. We really liked the cove with different kinds of fish. It was like swimming in an aquarium. Quite unique experience. There is a man made beach area there but no real beach as such. It didn't matter to... More

Hi ParadiseLoverNY, We sincerely appreciate your nice feedback. You may rest assured we’re taking all your comments into account. It’s very encouraging to learn you delighted your senses in our paradisiacal resort by enjoying free snorkel & kayak sessions in our bubbly Cove. Not to mention the limitless energy of our Entertainment crew, these guys really love to see you... More

Victoria G

Columbia, Missouri, United States

2 helpful votes

“Amazing resort that provides excellent services”

Reviewed May 7, 2013 via mobile

Beautiful place , excellent rooms & services provided by staff. I give it 5 stars.the spa services are awesome. Nice gym. The food is very good- from the American, Asian, and poolside bars - the service is great & the food quality can be beat!

Hello Victoria G, greetings from Mexico! Thank you for the short & sweet review! We loved to hear that you had a great vacation and that you rate us with 5 stars! That is what we want to hear from our dear guests! We will be waiting for you with open arms. More

elbie123

London, Canada

“No complaints here!”

We returned from our April 26-May 4 holiday and had no complaints whatsoever. Food -- fabulous, lagoons amazing (we didn't miss the beach for a minute), and service impeccable. Order your coffee through room service in the morning and it will be piping hot (the buffet morning coffee not so much, although ordering a morning cappuccino in the restaurants always... More

Hi elbie123, thank you for your review. We are so glad that your vacations were a complete success and loved the activities and services in and out of the resort and loved the spa, one of the most full-featured spas in Latin America and our centerpiece. We hope we can see you soon again here at Aventura Spa. More

rrbh

Turnersville, New Jersey

Reviews in 10 cities

56 helpful votes

“While in transition, just not 5*, maybe not even 4”

Reviewed May 6, 2013

As a Palace Premier member and new Legendary Member, I'm accustomed to 5* quality and service at Palace resorts. Granted this hotel is transitioning to Hard Rock, but I feel that is no excuse to let the service and attention to detail slip, afterall, its still your customers' vacation, special event. Some of the things which shocked me and not... More

rrbh has 1 more review of Aventura Spa Palace

“The Most WONDERFUL Vacation”

Reviewed April 7, 2006

Hi rrbh, thank you for sharing your comments with us, we appreciate your feedback as it help us to revamp our service and amenities for our guests enjoyment. Indeed there are many new great things coming up soon; however we are still working hard to make every vacation special; as we spare no effort in ensuring that every voice is... More

See_Chris_jetset

Richmond, Virginia

15 reviews

8 hotel reviews

5 helpful votes

“The Good, the Bad ... and some Ugly.”

Note - the review below is from Nov 2012 - the resort (hopefully) has made some positive changes since the HardRock conversion. So, if nothing else, here's how it was back in Nov, to give you a comparison: My husband and I just returned from a week at Adventura Spa Palace. We stayed on the spa side. It only rained... More

Hello See_Chris_jetset, thank you for your review, although it is a little outdated it give us the opportunity to address some of your concerns and invite you to visit us again and experience firsthand how we are doing in terms of service and facilities since your last visit in 2012. First we are sorry that due to the high season... More

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Aventura Spa Palace

Aventura Spa Palace

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