We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 15 Puerto Aventuras hotels

Aventura Spa Palace

4.5 of 5 Resort (All-Inclusive)   |   Carretera Cancun-Chetumal Km 72, Puerto Aventuras 77710, Mexico
Hotel amenities
Save Saved
You added Aventura Spa Palace to your Saves list
Aventura Spa Palace
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
You must enter dates to see the best prices.
Ranked #12 of 15 hotels in Puerto Aventuras
A recent review
5 of 5 stars Reviewed June 11, 2014
islandtigers Brusly, Louisiana
  • Reviews (3,734)
  • Photos (3,960)
  • Amenities
  • Q&A
  • Room tips (520)
  • Location
  • More
Write a Review

3,734 people have reviewed this hotel

Traveler rating
See reviews for
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (520)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Spanish first
  • Any
English first
Brusly, Louisiana
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed June 11, 2014

My husband went on our honeymoon here and we enjoyed every minute of it! We missed the bus to the resort bc we got stopped by some shady characters in the airport, but we got a cab and it was all good! We selected concierge level and we were given points to spend on massages and bottles of wine with... More

Was this review helpful? Yes 2
Omaha, Nebraska
5 reviews 5 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed June 1, 2014

Adult only spa and resort. Although it's been a while since i've been there, i'd go again in a heartbeat. HIred taxi to take us into Cancun, about an hour away. Ride there was kind of scary but well worth the boating experience on the Caribbean.

Was this review helpful? Yes 2
Silver City, New Mexico, United States
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed May 29, 2014

Stayed for 10 days and absolutely loved it! Great restaurants with great food! Traveled to Moon Palace for free for a day trip - and they made it so easy! We have already talked about going back!! Met wonderful new friends, and was an experience we will never forget!

Was this review helpful? Yes 1
Washington DC, District of Columbia
Senior Contributor
37 reviews 37 reviews
4 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed May 29, 2014

Loved being water-babies the whole time, getting drinks at the poolside palapas, finding out which of the seven eateries was our favorite. What would have made it super (and definitely more romantic) would have been IF DANCING was available at night. (There were lots of organized games during the day in which we had no interest). We went a few... More

Was this review helpful? Yes 1
San Francisco
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed May 13, 2014

This is our first Cancun trip, and my family enjoyed it very much. The hotel environment is extremely nice. The spa is luxury. The restaurants are ample and lots of choices. The tips are included, so no need to take change to everywhere. Among all the palace, this one had the best price when we booked. We love it. The... More

Was this review helpful? Yes 1
Washington DC
3 reviews 3 reviews
3 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed April 29, 2014

A great weight loss program at the Aventura (Hard Rock) due to Montezuma! We have belonged to Palace Premier for a number of years. Recently the brothers split the business model. One kept the Palace brand and the other taking on the Hard Rock brand. Unfortunately the Hard Rock just ain’t what it is cracked up to be. First and... More

Was this review helpful? Yes 3
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed March 26, 2014

We are VIP members (which we have paid to be but you do not need a membership as there are better deals to go to Adventura out there)When we read the reviews before we went this past Feb. we were worried but things were okay.the changes are not great, The Heaven side with jacuzzi on the roof top was a... More

Was this review helpful? Yes 3
Warwick, Rhode Island
1 review
11 helpful votes 11 helpful votes
2 of 5 stars Reviewed February 13, 2014

I was booked to stay at this resort from 1/7/2014-1/14/2014. A little background first: I am a long standing Palace Premiere member who fell in love with the resort chain's quality and service while on a honeymoon in 2005. Since that time, I have vacationed at several of the resorts in Cancun, the Riveria Maya, Nuevo Vallarta and Punta Cana.... More

Was this review helpful? Yes 11
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed February 8, 2014

We are the member of this resort, not by choice, buy by being in the sales meeting for 8 hours, and tired. In the end, the fact that we like sun and people in Mexico helped--we will come back to this part of country any way, so why not. For us, membership is about prepaid for a few trips at... More

Was this review helpful? Yes 4
Playa del Carmen, Quintana Roo, Mexico
4 reviews 4 reviews
4 hotel reviews
14 helpful votes 14 helpful votes
1 of 5 stars Reviewed February 7, 2014

rooms had ants , staff was inconsiderate, air didn't work well in rooms, no air in main lobby management doesn't even attempt to satisfy old members. I would stay at one of the Iberostar places. this one is not worth the money. oh Did I say the food had bugs.. it does.

Was this review helpful? Yes 7
Owners: What's your side of the story?
If you own or manage Aventura Spa Palace, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.
Manage your listing

Been to Aventura Spa Palace? Share your experiences!

Write a Review Add Photos & Videos

Hotel Summarization (Beta)

What travelers say

  • Room service(30)
  • Very nice(20)
  • Mayan coffee(14)
  • Great time(14)
  • El Greco(13)
  • Italian restaurant(12)
  • Martini bar(9)
  • Romantic dinner(8)
  • Playa del(7)
  • Riviera Maya(6)

Additional Information about Aventura Spa Palace

Address: Carretera Cancun-Chetumal Km 72, Puerto Aventuras 77710, Mexico
Location: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Puerto Aventuras
Price Range (Based on Average Rates): $$$$
Hotel Class:4.5 star — Aventura Spa Palace 4.5*
Reservation Options:
TripAdvisor is proud to partner with Orbitz, Caribbean Online Mgt Corp., Amex, Cheap Tickets, Travelocity, Prestigia and Otel so you can book your Aventura Spa Palace reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Aventura Hotel Palace
Aventura Hotel Puerto Aventuras
Mayan Riviera Palace
Adventure Spa Palace
Hotel Mayan Palace
Adventura Spa Palace
Aventura Palace Spa
Aventura Spa Palace Riviera Maya
Aventura Spa Palace Resort
Aventura Spa Palace Mexico

3,960 photos of this hotel

Traveler photos: See what travelers like you saw

All traveler photos (3587)
Dining (178)
Hotel & grounds (791)
Pool/beach area (762)
Videos (9)
Bathroom (30)
Room/suite (361)
View from room (173)
Family/play areas (8)
Other (1275)

Expert photos: Taken by TripAdvisor travel experts

All expert photos (354)
Amenities (84)
Beach (28)
Concierge Level Ocean View Room (26)
Covered Pool (8)
Pool (35)
Restaurants and Bars (29)
Second Pool (6)
The Hotel (78)
Two-Bedroom Presidential Suite (60)

Management photos: Courtesy of the property manager

All management photos (20)
Hotel & grounds (2)
Dining (3)
Pool/beach area (4)
Family/play areas (1)
Room/suite (1)
View from room (3)
Other (6)


Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style
#6 Luxury Hotel in Puerto Aventuras #11 Top resorts Hotel in Puerto Aventuras #11 On the Beach Hotel in Puerto Aventuras #12 Romantic Hotel in Puerto Aventuras
Hotel Class
Official Description (provided by the hotel)
A blend of relaxation and adventure awaits you at this adults only retreat. Set in the Riviera Maya overlooking the aquamarine Caribbean Sea, enjoy 1,266 luxurious accommodations with double Jacuzzi, balcony (most with hammock), and 24 hr. room service. Among the facilities to highlight is the state-of-the-art spa offering a perfect day of pampering. Guests can also enjoy seven restaurants, several bars, a disco, outdoor/indoor pools, and unlimited tours as part of the all-inclusive package. ... more   less 
Number of rooms

Questions & Answers

Enter your question for this accommodation's staff to answer. Other travelers may answer as well.
    Posting guidelines

    See which rooms travelers prefer