We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Aventura Spa Palace

4.0 of 5
Km 72, Carretera Cancun-Chetumal | Riviera Maya, Puerto Aventuras 77710, Mexico
Hotel website
Hotel deals
Hotel amenities
Aventura Spa Palace
Enter dates & see best prices*
Show Prices
*from our partners
Write a Review

3,501 reviews from our community

Traveler rating
    2,081
    820
    268
    195
    137
See reviews for
Families
182
 
Couples
1597
 
Solo
10
 
Business
68
 
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Date Rating
Rocklin
1 review
5 of 5 stars Reviewed May 22, 2013 NEW

This was our first trip to dive since 2004. We were totally pampered and the entire staff was awesome. I asked every one of the staff we came in contact with if they liked their job; the answer by all was "yes, I love my job!" The restaurants, spa facilities, pool & beach area, front desk, bell captain, transportation around... More

Was this review helpful? Yes
Nashville, Tennessee
1 review
5 of 5 stars Reviewed May 22, 2013 NEW

We just returned from a week's stay at Aventura Spa. There were 16 of us, and Alejandro Aragon took GREAT care of us. He attended to our every need - always with a smile on his face. He went out of his way to care for us in every way. Our group will probably return to Aventura next year, and... More

Was this review helpful? Yes
Brentwood, Tennessee
1 review
5 of 5 stars Reviewed May 22, 2013 NEW

I just returned from a week of being pampered and waited on at the beautiful Aventura Spa Palace. It was a wonderful experience. The food was better than I expected it to be at an all inclusive resort, particularly the Japanese restaurant. The grounds are immaculate and gorgeous. The Spa is very professionally run, offering a good selection of services.... More

Was this review helpful? Yes
Chicago, Illinois
1 review
5 of 5 stars Reviewed May 21, 2013 NEW

Alejandro Aragon is a real gem. He made our experience even better by giving us excellent one on one help with spa schedules, restaurants and , special needs. He was always available for whatever we needed.

Was this review helpful? Yes
regina
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed May 21, 2013 NEW

Stay away from doing their time share (or whatever they want to call it). The first sales person was very friendly, however when it became evident we weren't buying, a second person was brought in. He was older with a strong German accent and was very aggressive to the point of being abusive and bullying. He was relentless in attempting... More

Was this review helpful? Yes
Mexico City, Mexico
2 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed May 20, 2013 NEW

Just traveled to Aventura Spa with some friends and it was a BLAST!!!!!!!! The resort is HUGE and there´s a lot of stuff to do while you´re there. Since the arrival Rosy Ricalde the manager for Public Relations recieved us personally and the VIP check-in was great, we had their courtesy drink and chocolates while we waited for our room... More

Was this review helpful? Yes
Welland
2 reviews
5 of 5 stars Reviewed May 19, 2013 NEW

This is my first trip to Mexico and the Aventura Spa. I went with my daughter(24) and she and I had so much fun! The grounds are beautiful, the staff are wonderful, the rooms are clean and comfortable (we even had a double jacuzzi tub in our room) and we just had a wonderful relaxing time! The staff are so... More

Was this review helpful? Yes
Morrisville, North Carolina, United States
1 review
4 of 5 stars Reviewed May 19, 2013 NEW

This was our second visit to Aventura Spa and we absolutley loved it! We enjoyed relaxing at the lagoon, covered pool with jacuzzi and current pool, as the main pool was quite loud and hard to find a chair. The chairs at the covered pool and current pool were much nicer and comfy. We took advantage of our resort credits... More

Was this review helpful? Yes
michigan
Top Contributor
51 reviews 51 reviews
22 hotel reviews
Reviews in 16 cities Reviews in 16 cities
59 helpful votes 59 helpful votes
5 of 5 stars Reviewed May 19, 2013 NEW

We came back to Aventura since they had a half price special. Don't think we would have come back otherwise. Don't get me wrong it is a great place, we just like to take the grand kids and go to Moon Palace. Could not pass up half price, I like deals. We took Canada transfers from the airport and back... More

Was this review helpful? Yes
See 3 more reviews by sandyjoe for Puerto Aventuras
Shelby Township, Michigan, United States
1 review
3 of 5 stars Reviewed May 19, 2013 NEW

Just checking out of resort and their computer was down. Had to leave my credit card information to leave the resort. Do not feel very comfortable about this. Not the way I wanted to leave a delightful vacation!

Was this review helpful? Yes
Penelope S, Customer Service Manager at Aventura Spa Palace, responded to this review
May 22, 2013

Hi Donna, Thank you so much for your comments. We’re happy to learn you had a delightful vacation with us. We apologize for any inconvenience during your check out, we had a system update. You may rest assured that we handle your information with the utmost confidentiality. We would love to host you again. Please feel free to contact us... More

Aventura Cove Palace
Great value on a similar hotel
Puerto Aventuras, Riviera Maya
4 of 5 stars 370 Reviews
Show Prices
Still looking for a hotel?
Highly rated hotels in or near Puerto Aventuras
Trendy
The Royal Suites Yucatan by Palladium
The Royal Suites Yucatan by Pall... 4.5 of 5 stars 532 reviews
Luxury
Playacar Palace
Playacar Palace 4.5 of 5 stars 1,370 reviews
Good for business
Barcelo Maya Beach
Barcelo Maya Beach 4.0 of 5 stars 3,914 reviews
Near the beach
El Dorado Maroma, a Beachfront Resort, by Karisma
El Dorado Maroma, a Beachfront R... 4.5 of 5 stars 1,035 reviews
Show Prices ABS:HotelCheckRates-d983682?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_Style_Xsell
Show Prices ABS:HotelCheckRates-d155824?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_Style_Xsell
Show Prices ABS:HotelCheckRates-d254937?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_Style_Xsell
Show Prices ABS:HotelCheckRates-d1010527?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_Style_Xsell
Also consider these accommodations in or near Puerto Aventuras
Aventura Cove Palace 4.0 of 5 stars 370 reviews Barcelo Maya Palace Deluxe 4.0 of 5 stars 1,359 reviews Secrets Maroma Beach Riviera Can... 4.5 of 5 stars 4,794 reviews El Dorado Seaside Suites, by Kar... 4.5 of 5 stars 3,255 reviews
Show Prices ABS:HotelCheckRates-d1383489?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed_Hero
Show Prices ABS:HotelCheckRates-d673129?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed_Hero
Show Prices ABS:HotelCheckRates-d1007582?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed_Hero
Show Prices ABS:HotelCheckRates-d219161?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed_Hero
View all 16 hotels in Puerto Aventuras, ranked by popularity

Been to Aventura Spa Palace? Share your experiences!

Write a Review Add Photos Add Videos

Hotel Summarization (Beta)

What travelers say

  • Room service(51)
  • Playa del(31)
  • El Greco(29)
  • Great time(29)
  • Mayan coffee(27)
  • Very nice(20)
  • Very good(20)
  • Italian restaurant(12)
  • Ocean views(12)
  • Mexican restaurant(10)

Additional Information about Aventura Spa Palace

Address: Km 72, Carretera Cancun-Chetumal | Riviera Maya, Puerto Aventuras 77710, Mexico
Phone Number:
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Puerto Aventuras
Amenities:
Bar/Lounge Business Center Fitness Center Free Breakfast Free High-Speed Internet Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Romantic Hotels in Puerto Aventuras
#4 Luxury Hotels in Puerto Aventuras
#7 Top resorts Hotels in Puerto Aventuras
#10 Family Hotels in Puerto Aventuras
Price Range: $$$
Hotel Class:4 star (4*)
Official Description (provided by the hotel):
A blend of relaxation and adventure awaits you at this adults only retreat. Set in the Riviera Maya overlooking the aquamarine Caribbean Sea, enjoy 1,266 luxurious accommodations with double Jacuzzi, balcony (most with hammock), and 24 hr. room service. Among the facilities to highlight is the state-of-the-art spa offering a perfect day of pampering. Guests can also enjoy seven restaurants, several bars, a disco, outdoor/indoor pools, and unlimited tours as part of the all-inclusive package. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Caribbean Online Mgt Corp., BookIt.com, Expedia, Booking.com, Travelocity, MexVax, Tingo and Venere so you can book your Aventura Spa Palace reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Aventura Hotel Palace
Aventura Palace
Aventura Hotel Puerto Aventuras
Mayan Riviera Palace
Aventura Spa
Adventure Spa Palace
Hotel Mayan Palace
Adventura Spa Palace
Aventura Palace Spa
Aventura Spa Palace Riviera Maya/Puerto Aventuras, Mexico

Owners: What's your side of the story?

If you own or manage Aventura Spa Palace, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.

  • Manage your listing
Aventura Spa Palace
Enter dates & see best prices* (from our partners)
Show Prices