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Omni Puerto Aventuras Beach Resort

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Km 269.5 Carretera Chetumal-Puerto Juarez, Puerto Aventuras 77750, Mexico
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1 room 1 adult
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Omni Puerto Aventuras Beach Resort
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460 Reviews from our TripAdvisor Community

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A TripAdvisor Member
5 of 5 stars Reviewed 4 days ago NEW via mobile

My wife and I have been coming here for close to 15 years. As always it feels like home when we arrive. Staff is always warm and welcoming. In response to some recent reviews, the rooms are not mildew/moldy. This is the smell of Mexico and we and many others love it. What kind of smell do you expect in... More 

Helpful?
Thank A TripAdvisor Member
Hanover, New Hampshire
Level Contributor
17 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

The hotel is decent but, for the money, I think you can probably do a lot better. We ended up at the Omni because we had free nights at a handful of Omni properties and this seemed like the best option. The room was a good size but was really damp - so damp that our clothes were still damp... More 

Helpful?
Thank Alexander W
Omaha, Nebraska, United States
Level Contributor
58 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

Nice beach, good food, great service. Public beach is located at the omni, you can walk through the resort or a pathway behind the dive shop. $25 usd for a palapa and chairs for the day. Nice calm water and no rocks. Great for families.

Helpful?
Thank Megan N
London, United Kingdom
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
2 of 5 stars Reviewed 4 weeks ago via mobile

Firstly, I must praise the setting which is excellent. This does not however make up for the service or rather lack of it. We visited over the Christmas period and there seemed to be only limited staff present. We constantly had to chase for drinks and after ordering, there was often a day with delivery. Disappointing visit.

Helpful?
1 Thank m l
Level Contributor
21 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 4 weeks ago via mobile

All the Beaches in Playa where full! As in you couldn't even walk comfortably.. So we bought a day pass in the OMNI hotel, it was extremely affordable, they have a new beach ( not as smooth but really clean) , I saw a lot of families with babies and small children having a blast, it didn't feel crowded at... More 

Helpful?
Thank Kitzia M
New York, NY
Level Contributor
12 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
3 of 5 stars Reviewed 4 weeks ago via mobile

We stayed here over New Years for a few days. This hotel has a lot of promise, but there are some rough edges that should be smoothed out - especially for an Omni. The pros: - Excellent location - beachfront and also right in the heart of the little village (which is awesome - great fun little restaurants and bars).... More 

Helpful?
3 Thank bronx236
New York
Level Contributor
9 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
3 of 5 stars Reviewed December 13, 2015

When I walked into my room, I was aware of a damp, musty smell but I flipped on the air conditioning and overhead fan and thought the room just needed some airing out. I was wrong - the smell was mildew and the next morning, after a restless night's sleep due to irritating smell, I noticed a big water stain... More 

Helpful?
3 Thank Jane S
Level Contributor
11 reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed December 10, 2015

Something to see: a small bulldozer dumping tons of sand....creating a great new beach at The Omni Puerto Aventuras, my favorite hang-out here. The staff--Angelica, Doroteo, Doris, Ceci, Miguel, Daniel--are dedicated, friendly and efficient. The food, whether Mexican, ceviche or even sashimi is consistently delicious and satisfying. Now if they can find a way to VENTILATE the men's poolside bathroom,... More 

Helpful?
1 Thank Stevee G
Brooklyn, New York
1 review
5 of 5 stars Reviewed December 2, 2015

The staff was wonderfully attentive, polite... and bilingual. Corals just outside in the bay, the hotel is right on the beach. Immediate room service. Good food choices. Jose, the resident travel agent, is there to help with planning a horse ride, or a snorkeling trip, what have you. My daughter and I watched the dolphins from outside of our 2nd... More 

Helpful?
Thank Michael N
Mississauga, Canada
Level Contributor
95 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
4 of 5 stars Reviewed November 20, 2015 via mobile

The hotel has a nice beach so there is lots to walk if you wish. The hotel is also inside a gated golf community with lots of local cafes and places to eat by the canals of the harbour. Local dive companies will handle your scuba needs, very well organized. This is a mid budget place with good food, clean... More 

Helpful?
Thank Minkster56
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