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Courtyard by Marriott San Luis Potosi

3.0 of 5 Av Benito Juarez 1220, San Luis Potosi 78399, Mexico
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Certificate of Excellence 2014
Courtyard by Marriott San Luis Potosi
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Courtyard by Marriott San Luis Potosi
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76 reviews from our community

Traveler rating
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    20
    6
    0
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50
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Duluth, Georgia
Top Contributor
50 reviews 50 reviews
14 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Our church was on a mission to help local churches. We used 7 rooms which were spacious, clean rooms with free wifi. The hotel provides breakfast at covenient hour. A good size flat screen TV is on every room. The room we were surprised include breakfast.

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Marcelo P, Gerente at Courtyard by Marriott San Luis Potosi, responded to this review

Dear Verdi A., Thanks for share tour feedback, with a mission to provide superior customer service, we take great pride in serving your needs and are delighted to hear that we have met your expectations. Your feedback will be shared with the team to continue to inspire and motivate them to deliver exceptional customer service. Thank you for staying at... More

Raleigh, North Carolina
Senior Contributor
32 reviews 32 reviews
22 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed 3 weeks ago

This was my first time staying at this location. My usual hotel that I stay at was sold out. I was recommended to stay at this Courtyard. Staff is friendly from the front desk to the restaurant/bar. Rooms are a bit small. There was no mini refrigerator and I am guessing that I would be charged a fee if I... More

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Marcelo P, Gerente at Courtyard by Marriott San Luis Potosi, responded to this review

Dear Travelforlife2000, Thank you for sharing your experience at the Courtyard San Luis Potosi was truly a pleasure to serve you. We appreciate your feedback and are delighted to hear that you had a great stay. With a spirit to serve, we take great pride in not only meeting, but exceeding your expectations. Thank you again for your time and... More

Inman, South Carolina
Top Contributor
75 reviews 75 reviews
34 hotel reviews
55 helpful votes 55 helpful votes
4 of 5 stars Reviewed October 19, 2014

Very nice business hotel. Rooms were clean up to date. The hotel has a bar and restaurant on premises and a very nice business center. Next door is a high end restaurant and a buffet style steak restaurant. Wireless throughout the hotel. Although not mentioned the hotel does have shuttle service to the airport that can be arranged. I normally... More

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Marcelo P, Gerente at Courtyard by Marriott San Luis Potosi, responded to this review
Google Translation

Estimado, Apreciamos sus comentarios y estamos encantados de saber que ha tenido una gran estancia en Courtyard Marriott San luis.... More

Pooler, Georgia
Top Contributor
97 reviews 97 reviews
32 hotel reviews
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed October 16, 2014

I usually don't care for Courtyard in the US, but this one was pretty good. Staff was nice and the room was clean. The restaurant was pretty good. Bar tender was very nice and the drinks were cheap. Best Courtyard I have stayed in so far.

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Marcelo P, Gerente at Courtyard by Marriott San Luis Potosi, responded to this review

Dear, We appreciate your feedback and are delighted to hear that you had a great stay. With a spirit to serve, we take great pride in not only meeting, but exceeding your expectations. Your feedback is integral to our ability to continue to improve our service. Thank you again for your time and come visit us again soon! More

LA
Senior Contributor
47 reviews 47 reviews
27 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed October 12, 2014

Everything was fine except: hard bed; shower suddenly decreased significantly in pressure and temp-later it was better again; had planned on watching Sunday evening football/baseball while having room service (Sat-Mon stay) then Sunday at 630pm found out there is no food at all on Sunday night. Not forewarned when checked in; nothing in room service in-room menu about kitchen closed... More

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Marcelo P, Gerente at Courtyard by Marriott San Luis Potosi, responded to this review

Dear Matchmake , As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during your recent stay. Please accept our sincere apology for the hard bed and the shower pressure. We have shared your feedback with the appropriate hotel team to ensure that this was an isolated issue that... More

Davie, Florida
Contributor
12 reviews 12 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed September 16, 2014 via mobile

Great service and all necessary amenities make this a good choice for the business traveller. The breakfast buffet is excellent - just watch out not to be run over by the eager waiters zipping around to refill coffee etc. only downside is the location in a commercial area with few dining options nearby. The scenic historic center is around 20... More

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Marcelo P, Gerente at Courtyard by Marriott San Luis Potosi, responded to this review

Dear JRR, Thank you for sharing your experience at the Courtyard San Luis Potosi through the Guest Satisfaction Survey. We appreciate your feedback and are delighted to hear that you had a great stay. With a spirit to serve, we take great pride in not only meeting, but exceeding your expectations. Your feedback is integral to our ability to continue... More

1 review
5 of 5 stars Reviewed September 12, 2014

Will stay only at this Hotel when I visit San Luis Potosi, MX. Outstanding room, cleanliness and staff. Nice pool.and spa, quiet and peaceful. No need to.look elsewhere, this is the place to stay. Look out Holiday Inn, Courtyard by Marriott has your number.

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Marcelo P, Gerente at Courtyard by Marriott San Luis Potosi, responded to this review

Dear Mark K, Thank you for sharing your experience at the Courtyard San Luis Potosi through the Guest Satisfaction Survey. With a mission to provide superior customer service, we take great pride in serving your needs and are delighted to hear that we have met your expectations. Your feedback will be shared with the team to continue to inspire and... More

San Luis Potosi, Mexico
1 review
5 of 5 stars Reviewed August 28, 2014

I travel for work and stay in more than 100 hotels a year but this one by far the best ! From the moment you're greeted to the cleanliness of your room the amazing food. I love coming here Guillermo ,Martin , Fernando ,Antonio ,Pedro and Pablo always go above and beyond is people like them who have customers like... More

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Marcelo P, Gerente at Courtyard by Marriott San Luis Potosi, responded to this review

Dear Seabastian, Thank you for sharing your experience at the Courtyard San Luis Potosi through the Guest Satisfaction Survey. Your feedback is integral to our ability to continue to improve our service. Thank you again for your time and come visit us again soon! More

Winnipeg, Canada
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed June 8, 2014

Our truck was vandalized on New Years day. Security guard advised to park in front of the lobby. Mgr Marcelo, asked us to submit a list of missing items.We have not heard from him after several calls.

Was this review helpful? Yes 1
Switzerland
Senior Contributor
47 reviews 47 reviews
15 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed March 19, 2014

Could be improved. Could be better . Im not sure why I did not go next door. They at least have something more modern and exchange . I would not recommend . For 3 nights was ok . So is ok for short stay

Was this review helpful? Yes 1
Gerenciaa, General Manager at Courtyard by Marriott San Luis Potosi, responded to this review

Good afternoon Genevatourist: I'm sorry that your stay with us wasn't what you expected, could you help us out to know what happened with your stay that didn't satisfied your needs. Thank your for your comments. Kind regards. General Manager More

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Additional Information about Courtyard by Marriott San Luis Potosi

Address: Av Benito Juarez 1220, San Luis Potosi 78399, Mexico
Location: Mexico > Central Mexico and Gulf Coast > San Luis Potosi > San Luis Potosi
Price Range (Based on Average Rates): $
Hotel Class:3 star — Courtyard by Marriott San Luis Potosi 3*
Number of rooms: 155
Reservation Options:
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Also Known As:
Courtyard San Luis Potosi
San Luis Potosí Courtyard

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