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Hotel Museo Palacio De San Agustin

Galeana 240 Esq. 5 de Mayo Centro Historico, San Luis Potosi 7800, Mexico
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Hotel Museo Palacio De San Agustin
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49 Reviews from our TripAdvisor Community

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Chicago, Illinois
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed August 12, 2015

Talk about staying at an actual museum & experiencing its history! 16th century old. Rooms with all amenities needed! No room service menu, BUT, but it was like staying in a private residence. Pick up the antique phone & they let you know whats on the menu. Walking distance to several plazas, w/over 5 churches w/interiors closely rivaling some of... More 

Helpful?
1 Thank Elizabeth C
Conroe, Texas
1 review
5 of 5 stars Reviewed July 18, 2015

I took my family, with kids and older sister. We absolutely enjoyed this place. The bedrooms made us feel as if we were sleeping in a real castle. At night we wanted to go to a bar and one of the men from the hotel walked us to the bar and went back to pick us up. I definitely will... More 

Helpful?
Thank Fira123
San Luis Potosi, Mexico
2 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
2 of 5 stars Reviewed January 11, 2015

This hotel is a lovely museum, beautifully restored but as an expensive hotel it lacks in the essentials of comfortable bed, hot water, and lack of noise. There was live music echoing through the building until 2200 and generally it is a noisy building. Breakfast average, the main meal was cold. The staff although friendly were not helpful. I rang... More 

Helpful?
5 Thank 265andrewn
Los Angeles, California
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed January 5, 2015

I can't say enough of it "i love this hotel!" Be sure to ask for a tour of the hotel! Every room is different, so fancy! the staff are super nice! Great top roof view of the city. I would ONLY stay at this hotel if i ever return back to this city.

Helpful?
1 Thank chupachups s
Germany
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
1 of 5 stars Reviewed November 17, 2014

- Very Expensive - Very Bad Service - Terrible Food (Bugs in the Salad...) - Very Uncomfortable Beds / Rooms - Very small Rooms - Very poor WIFI connection - Extremely noisy (I had to sleep with ear plugs)

Helpful?
4 Thank W K
Mexico City, Mexico
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed May 25, 2014

Let me start this review by saying I have travelled extensively (over 30 countries, hundreds of hotels) and I have never seen a hotel as beautiful as this. You can tell the building was restored meticulously and no expense was spared to transport you back in time as soon as you walk in the front door. The architecture, the furniture,... More 

Helpful?
5 Thank DemianSanchez
New York City, New York
Level Contributor
36 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
4 of 5 stars Reviewed May 14, 2014

This is a beautiful hotel which is also a museum. The staircase leading to the rooms is breathtaking and there is a small chapel on the top floor. It is definitely worth visiting or perhaps staying for the night. The staff is helpful. The rooms, however, are not luxurious--they are quite old with 100 year-old furniture. More elegance than comfort.... More 

Helpful?
3 Thank James B
Los Angeles, California
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed January 25, 2014

I just returned from a family visit to San Luis Potosi with family. This historic hotel is more beautiful live than the photos are, if that is possible. A guided tour is available to all who have breakfast there, even if you are not a guest. And the fantastic food was a perfect combination of traditional Mexican with French influences.... More 

Helpful?
1 Thank Rosa C
Clarissa A, Director General at Hotel Museo Palacio De San Agustin, responded to this review

Dear Guest, We truly appreciate your comments regarding our hotel and sharing your experience with another travelers. We hope we can host you again in a near future, it would be a pleasure. Sincerely, Clarissa Arzola More 

London
Level Contributor
156 reviews
44 hotel reviews
common_n_hotel_reviews_1bd8 599 helpful votes
3 of 5 stars Reviewed October 24, 2013

After seeing a previous review by PopiGrande "ripped off" we thought it may have been a cultural gap resulting in a simple misunderstanding and booked a night at HMPSA. If you ever wanted to stay in the Lincoln bedroom but neither Clinton nor Obama invited you or take your $15,000 donation, well here is your chance. Base rate $300/night for... More 

Helpful?
8 Thank Cineasta
Santa Barbara, California
1 review
common_n_hotel_reviews_1bd8 9 helpful votes
1 of 5 stars Reviewed May 20, 2013

I rode in on my bike after a day of riding from Durango. I went to the front reception and was quoted 1400 pesos and the rate was 11.9 that day. I asked to look at the room and was shown a single room king bed and deluxe bath. I said OK and again at the front reception again confirmed... More 

Helpful?
9 Thank PopiGrande
HotelMuseoPalacio, Manager at Hotel Museo Palacio De San Agustin, responded to this review

Dear Mr. PopiGrande, I personaly wanted to apologize for the inconvenience you mention you had in our place. We revised your case with my front desk department and I must say the things written in your review does not match to me and with my daily operation, for example my rate never changes cause We always use 13.50 pesos since... More 

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