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Tesoro Ixtapa

Blvd Ixtapa s/n Lote 5, Ixtapa, Zihuatanejo 40880, Mexico
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1 room 1 guest
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Tesoro Ixtapa
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561 Reviews from our TripAdvisor Community

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Traveler rating
    96
    196
    129
    75
    65
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177
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3
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (93)
Date | Rating
  • English first
  • French first
  • German first
  • Indonesian first
  • Spanish first
  • Any
English first
  • All months
    (561)
  • Mar-May only
    (207)
  • Jun-Aug only
    (69)
  • Sep-Nov only
    (58)
  • Dec-Feb only
    (227)
All months
1 review
1 of 5 stars Reviewed 2 weeks ago

Worst ever. And had been at several hotels, but this one was the second worst. The room was barely kool, the food was the same from lunch and dinner. For ice you had to go downstairs and ask for it in the reception.

Was this review helpful? Yes
Rubén R, Director General at Tesoro Ixtapa, responded to this review
Google Translation

Buenas tardes estimado Jose M, Primeramente muchas gracias por tomarse unos minutos y regalarnos sus comentarios, lamentamos profundamente la mala... More 

Chilliwack, Canada
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We stayed at the Tesoro in January 2015. We've been to a few places in Mexico but never to Ixtapa. Ixtapa is on the west coast of Mexico, about 200 km north of Acapulco. After getting on the bus for the hotel, we met Pepe the guide. He gave us good information about Ixtapa and the neighbouring town of Zihuatanejo... More 

Was this review helpful? Yes 2
Rubén R, Director General at Tesoro Ixtapa, responded to this review
Google Translation

Buenas tardes estimado Aztek1967, Agradecemos el tiempo que nos regaló al escribir sus comentarios. Nos da gusto saber que su... More 

Gresham, Oregon
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed July 7, 2015

We stayed in a junior suite (with a jacuzzi tub) on the seventh floor, for two nights. The room was tiled in marble and was bright and clean. The decor was slightly dated and the tub only had one water temperature (lukewarm). There was a nice balcony with a pretty decent view of the ocean. I really wanted to give... More 

Was this review helpful? Yes 2
Rubén R, Director General at Tesoro Ixtapa, responded to this review
Google Translation

Estimado PDXKimo, Muchas gracias por su preferencia y por haber tomado parte de su tiempo para dejar sus comentarios acerca... More 

Levis, Canada
Level Contributor
11 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
1 of 5 stars Reviewed May 22, 2015

We went there in Feb 2006 and still have nightmares about it !!! We travel every year, sometimes twice a year and never in our lifetime had seen something quite as nightmarish than Tesoro: Not only we had no room the first night and had to sleep somewhere else but then the following 2 weeks, they made us change room... More 

Was this review helpful? Yes
Rubén R, Director General at Tesoro Ixtapa, responded to this review
Google Translation

Estimado Delmonteo Muchas gracias por brindarnos un espacio de su tiempo para regalarnos sus comentarios. Lamento profundamente la experiencia que... More 

Travelers are raving about these Ixtapa hotels

South El Monte, California
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
1 of 5 stars Reviewed April 7, 2015

Ixtapa Mex. is a wonderful place to visit or even live/retire. Locals are so warm and friendly. very nice people and the all these areas are of a laid back relaxing community. Also if you love coconut..? This place is for YOU!!!.... Now let me tell you about the Tesoro. My bride and I stayed in the Honeymoon Suite. We... More 

Was this review helpful? Yes 3
Rubén R, Director General at Tesoro Ixtapa, responded to this review
Google Translation

Estimado John C: Muchas gracias por brindarnos un espacio de su tiempo para regalarnos sus comentarios. Comentarle que estamos trabajando... More 

Calgary, Alberta
Level Contributor
24 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
3 of 5 stars Reviewed April 1, 2015

We visited the Tesoro March 22-29. Paid a bit more than I usually like to for what I knew would be a solid 3-star Mexican resort, but, travel during Spring break is overpriced anyway, so we were happy to be able to take advantage and get away using a discounted package. We, (a married couple), arrived at the Tesoro about... More 

Was this review helpful? Yes 2
Rubén R, Director General at Tesoro Ixtapa, responded to this review
Google Translation

Estimado Staed : Muchas gracias por brindarnos un espacio de su tiempo para regalarnos sus comentarios. Nos alegra que su... More 

Toronto, Ontario, Canada
Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed March 23, 2015

We are repeat customers and we love this hotel. The staff will do just about everything to accommodate you. If you are not happy with your room, they will change it for you. My husband and I were vacationing there Feb/March 2015. The one thing, this year the first week we were there, there were far too many kids in... More 

Was this review helpful? Yes
Rubén R, Director General at Tesoro Ixtapa, responded to this review
Google Translation

Estimado Val330: Muchas gracias por el tiempo que nos regalo para escribir sus comentarios. Para nosotros la familia Tesoro es... More 

Level Contributor
15 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed March 19, 2015

The staff were wonderfull from arrival to departure. The hotel was clean and very well attended to. The pool and beachfront area was great. The breakfast was very good and the lunch/supper buffet was OK. Great place for families, lots of kids things to do.

Was this review helpful? Yes
Rubén R, Director General at Tesoro Ixtapa, responded to this review
Google Translation

Estimada Carrieleaj: Muchas gracias por brindarnos un espacio de su tiempo para regalarnos sus comentarios. Para nosotros es un placer... More 

Calgary, Canada
Level Contributor
21 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
3 of 5 stars Reviewed March 18, 2015

We booked a last minute trip. The hotel was clean, staff friendly, grounds well maintained. But the first room they gave us was terrible! the beds were lumpy, the shower trickled, but what made me snap was the incessant rumble 24/7 of the air conditioning building (room 201)! After the third night I asked to be moved anywhere away from... More 

Was this review helpful? Yes 2
Rubén R, Director General at Tesoro Ixtapa, responded to this review
Google Translation

Estimada Kim b: Muchas gracias por tomarse el tiempo para regalarnos sus comentarios que son muy importantes para nosotros. Comentarle... More 

Toronto, Canada
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed March 18, 2015

We rented the Villa's by the pool area! Villa's are very spacious and CLEAN! 3 Bedrooms 3 Bathrooms Very cultured and nicely decorated! Groceries close by! Really big Market with everything your heart desires, near the resort!

Was this review helpful? Yes 2
Rubén R, Director General at Tesoro Ixtapa, responded to this review
Google Translation

Estimada Venessofia: Muchas gracias por tomarse el tiempo en regalarnos sus comentarios, nos alegra saber que su estancia haya sido... More 

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