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All 23 Ixtapa hotels

Tesoro Ixtapa

3.0 of 5 Resort (All-Inclusive)   |   Blvd Ixtapa s/n Lote 5, Ixtapa, Zihuatanejo 40880, Mexico
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Ranked #15 of 23 hotels in Ixtapa
A recent review
4 of 5 stars reviewed 3 weeks ago
Ricard013 Delta, Canada
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452 people have reviewed this hotel

Traveler rating
    77
    164
    97
    63
    51
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (61)
Date | Rating
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English first
WA
2 reviews
8 helpful votes 8 helpful votes
1 of 5 stars Reviewed 1 week ago

I booked a 7 night stay at the Tesoro Resort in Ixtapa. We left after 3 nights! My wife and I and another couple booked this vacation package through Orbitz. It was roughly $4,000. As soon as we arrived at the "resort" we could tell that this was not going to be as nice or as spectacular as Orbitz had... More

Was this review helpful? Yes 4
Rubén R, Director General at Tesoro Ixtapa, responded to this review
Google Translation

Apreciable joetat23: Muchas gracias por sus comentarios en este importante sitio de consejos para nuestros visitantes. Le comento que nos... More

Delta, Canada
Senior Contributor
21 reviews 21 reviews
13 hotel reviews
30 helpful votes 30 helpful votes
4 of 5 stars Reviewed 3 weeks ago

This was my second stay at this hotel(Dec.1-7, 2013). My wife and I, along with my sister and brother-in-law, enjoyed the service and friendly atmosphere of the hotel. We had oceanview rooms with large balconies in the center of the hotel. We tipped the maid each day and she did a wonderful job of cleaning and placing flower designs on... More

Was this review helpful? Yes 1
Rubén R, Director General at Tesoro Ixtapa, responded to this review
Google Translation

Estimado Ricardo. Muchas gracias por haberte tomado el tiempo de contarnos tu experiencia en Tesoro Ixtapa. Fue para nosotros un... More

Tacoma, Washington
1 review
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed July 5, 2014

For starters construction was ongoing all 10 days we were present. We used AAA for our booking and they have usually provided better service. Next, our room left much to be desired. Then For a large facility, I was surprised to find only one restaurant. And for half of the trip, the meals were served in a large room without... More

Was this review helpful? Yes 4
Rubén R, Director General at Tesoro Ixtapa, responded to this review
Google Translation

Estimado montgomer: Muchas gracias por el tiempo que destino para regalarnos sus comentarios. Toda la familia Tesoro agradece su visita,... More

Seattle
2 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed June 25, 2014

This is not a typical hotel review as you are accustomed to reading. This review is focused on staff and services available at the Tesoro Resort for hosting a wedding. After traveling to several cities in Mexico over the past 35 plus years, we found the past 15 years found us returning over and over to the Tesoro in Ixtapa.... More

Was this review helpful? Yes 5
Rubén R, Director General at Tesoro Ixtapa, responded to this review
Google Translation

Hola Alanwick: Muchas gracias por regalarnos sus comentarios en Tripadvisor. Nos fue un verdadero honor el poder llevar a cabo... More

Contributor
11 reviews 11 reviews
7 hotel reviews
17 helpful votes 17 helpful votes
2 of 5 stars Reviewed June 12, 2014

For starters, used Orbitz.com for booking. Nice price for the package. So there in lies the problem: you get what you pay for. Taxi from the airport to this hotel was 380 pesos. Not knowing what bus(es) to take we opted for this. If you want to save some money I recommend taking the bus called the URVAN to the... More

Was this review helpful? Yes 6
Rubén R, Director General at Tesoro Ixtapa, responded to this review
Google Translation

Apreciable Celso P: Muchas gracias por agregara sus comentarios en Tripadvisor. Estamos muy agradecidos con su visita en esta su... More

Yahk, Canada
1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed May 2, 2014

We spent two weeks at this hotel on arrival we were given a room that left something to be desired but a trip back to the front desk and we were moved to a nice room with a balcony. The maid was amazing and kept our room nice and clean with flower arrangements each day. The food was decent for... More

Was this review helpful? Yes 2
Rubén R, Director General at Tesoro Ixtapa, responded to this review
Google Translation

Apreciable Mel: Gracias por tomarse el tiempo para dar a conocer su experiencia. Le damos también las gracias por haber... More

Reviewer
3 reviews 3 reviews
4 of 5 stars Reviewed May 1, 2014

We want to thank Baldwin Onell Alvarado Penaloza for all his attention, care and sympathy when we had an adventure on our last trip in February 2014. The hotel let us stay five days more until things were sorted out and they let us telephone free of charge. The young man mentioned at the start helped us enormously and was... More

Was this review helpful? Yes
Rubén R, Director General at Tesoro Ixtapa, responded to this review
Google Translation

Estimada Joyce: Gracias por sus comentarios en tripadvisor. La Gran Familia Tesoro Ixtapa envía un saludo a toda la gente... More

Eau Claire, Wisconsin
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed April 15, 2014

Stayed here in March of 2014. When we arrived we were not able to check in to our room. The front desk said that they were full and we were not able to check in until 3 pm. We arrived at about 10:30 am. I had emailed the hotel prior to booking and asked if there was a courtesy room... More

Was this review helpful? Yes
Rubén R, Director General at Tesoro Ixtapa, responded to this review
Google Translation

Apreciable Cliente: Le agradecemos mucho sus comentarios en Tripadvisor. Por otro lado me apena mucho el haberle hecho pasar esta... More

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed April 10, 2014

The 6 of us just returned from an all-inclusive week at Tesoro Ixtapa ... we had booked at reduced a price/seat sale and although had read good reviews here we did not really set our expectations too high. On our 3 day there, my sister-in-law slipped and injured her elbow while exiting a city bus (nasty cut). As we walked... More

Was this review helpful? Yes 1
Rubén R, Director General at Tesoro Ixtapa, responded to this review
Google Translation

Estimado Rick: Muchas gracias por tus comentarios en Tripadvisor. Hemos dado a conocer tus comentarios al Giovanni y a nuestro... More

maple ridge
Senior Contributor
25 reviews 25 reviews
14 hotel reviews
36 helpful votes 36 helpful votes
3 of 5 stars Reviewed April 7, 2014

last min seat sale, paid 985 taxs in for the week from Vancouver. IVe had way better places for way cheaper within mexico , but i guess it was the time of year, spring break and all. Like the rest of the reviews. its an older property, grounds well maintained. Beaches fantastic with bar service. This is a very small... More

Was this review helpful? Yes
Rubén R, Director General at Tesoro Ixtapa, responded to this review
Google Translation

Estimado Cliente: Muchas gracias por redactar sus comentarios en esta importante pagina para los viajeros. Seguiremos trabajando fuertemente para elevar... More

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Additional Information about Tesoro Ixtapa

Address: Blvd Ixtapa s/n Lote 5, Ixtapa, Zihuatanejo 40880, Mexico
Location: Mexico > Pacific Coast > Guerrero > Zihuatanejo > Ixtapa
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Tesoro Ixtapa 3*
Reservation Options:
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Also Known As:
Tesoro Ixtapa Hotel Ixtapa
Ixtapa Tesoro Hotel
Tesoro Hotel Ixtapa

351 photos of this hotel

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free Parking Kitchenette Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style
#10 Top resorts Hotel in Ixtapa
Hotel Class
Official Description (provided by the hotel)
With views of the sparkling Pacific and tropical mountains, this breathtaking resort features 203 rooms that cater to families, honeymooners and friends seeking the Treasure of tranquil waters, golden shorelines and year round sunshines in a vibrant Mexican destination.This All Inclusive resort is plenty of additional packages for Free Weddings, Conventions, Graduation Trips as well as Packages that include a Dolphin Encounter or SPA Massages. If you are looking for the secluded atmosphere of a Fine Dining place, just make a reservation to EL MESON, the Specialty Restaurant or even better, if you prefer to be in your room, we offer the possibility of asking for Room Service, free of charge (1 daily). In Tesoro Ixtapa you will find another exclusive jewel. If you feel hungry at midnight or coming back from the party, you will feel like at home, going down for some snacks like Nachos, Hot Dogs or sandwiches accompanied with beer or sodas...at the 7/24. And the best thing is that this is also included !!!! If you are looking for Location... This is the place to be, because it is located at the heart of Ixtapa, so you will be walking distance from the most important and commercial areas of town, as well as in front of the Golf Course or walking distance from de Marina Ixtapa. ... more   less 
Number of rooms
203

Questions & Answers

Here’s what questions travelers have asked, with answers from representatives of Tesoro Ixtapa and other travelers.
2 questions

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Questions? Get answers from Tesoro Ixtapa staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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