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All 24 Ixtapa hotels

Tesoro Ixtapa

3.0 of 5 Resort (All-Inclusive)   |   Blvd Ixtapa s/n Lote 5, Ixtapa, Zihuatanejo 40880, Mexico
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Tesoro Ixtapa
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Ranked #18 of 24 Hotels in Ixtapa
A recent review
3 of 5 stars Reviewed August 26, 2014
leanneg g fergus
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462 reviews from our community

Traveler rating
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    53
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134
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9
3
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (62)
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Washington DC, District of Columbia
Reviewer
5 reviews 5 reviews
9 helpful votes 9 helpful votes
1 of 5 stars Reviewed 1 week ago

This hotel was stunning when it first opened (was under a different name). Then Ixtapa hotels transitioned to all-inclusives with very cheap 3-4 day packages. This attracted swarms of people from neighboring cities and states and who were not interested in eating out, taking tours, shopping in the stores, taking classes (i.e. surfing, fishing, etc.) and really just stayed on... More

Was this review helpful? Yes
Rubén R, Director General at Tesoro Ixtapa, responded to this review
Google Translation

Estimada nabotrave... Muchas gracias por regalarnos sus comentarios. Nos dio mucho gusto tenerla nuevamente en el hotel a usted y... More

fergus
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed August 26, 2014

This is my first review ever and I will be honest, i stayed here in February of this year and we had a good time. Traveled with my husband and another couple. The transfer to the hotel was smooth and great, when we got to the hotel we were given packages and our room keys. we had emailed the resort... More

Was this review helpful? Yes 4
Rubén R, Director General at Tesoro Ixtapa, responded to this review
Google Translation

Hola leanneg g: Muchas gracias por los comentarios y por las recomendaciones que nos hace. Les comparto que hemos estado... More

WA
2 reviews
23 helpful votes 23 helpful votes
1 of 5 stars Reviewed August 9, 2014

I booked a 7 night stay at the Tesoro Resort in Ixtapa. We left after 3 nights! My wife and I and another couple booked this vacation package through Orbitz. It was roughly $4,000. As soon as we arrived at the "resort" we could tell that this was not going to be as nice or as spectacular as Orbitz had... More

Was this review helpful? Yes 19
Rubén R, Director General at Tesoro Ixtapa, responded to this review
Google Translation

Apreciable joetat23: Muchas gracias por sus comentarios en este importante sitio de consejos para nuestros visitantes. Le comento que nos... More

Delta, Canada
Senior Contributor
24 reviews 24 reviews
13 hotel reviews
33 helpful votes 33 helpful votes
4 of 5 stars Reviewed July 30, 2014

This was my second stay at this hotel(Dec.1-7, 2013). My wife and I, along with my sister and brother-in-law, enjoyed the service and friendly atmosphere of the hotel. We had oceanview rooms with large balconies in the center of the hotel. We tipped the maid each day and she did a wonderful job of cleaning and placing flower designs on... More

Was this review helpful? Yes 3
Rubén R, Director General at Tesoro Ixtapa, responded to this review
Google Translation

Estimado Ricardo. Muchas gracias por haberte tomado el tiempo de contarnos tu experiencia en Tesoro Ixtapa. Fue para nosotros un... More

Tacoma, Washington
1 review
11 helpful votes 11 helpful votes
2 of 5 stars Reviewed July 5, 2014

For starters construction was ongoing all 10 days we were present. We used AAA for our booking and they have usually provided better service. Next, our room left much to be desired. Then For a large facility, I was surprised to find only one restaurant. And for half of the trip, the meals were served in a large room without... More

Was this review helpful? Yes 11
Rubén R, Director General at Tesoro Ixtapa, responded to this review
Google Translation

Estimado montgomer: Muchas gracias por el tiempo que destino para regalarnos sus comentarios. Toda la familia Tesoro agradece su visita,... More

Seattle
2 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed June 25, 2014

This is not a typical hotel review as you are accustomed to reading. This review is focused on staff and services available at the Tesoro Resort for hosting a wedding. After traveling to several cities in Mexico over the past 35 plus years, we found the past 15 years found us returning over and over to the Tesoro in Ixtapa.... More

Was this review helpful? Yes 5
Rubén R, Director General at Tesoro Ixtapa, responded to this review
Google Translation

Hola Alanwick: Muchas gracias por regalarnos sus comentarios en Tripadvisor. Nos fue un verdadero honor el poder llevar a cabo... More

Contributor
11 reviews 11 reviews
7 hotel reviews
23 helpful votes 23 helpful votes
2 of 5 stars Reviewed June 12, 2014

For starters, used Orbitz.com for booking. Nice price for the package. So there in lies the problem: you get what you pay for. Taxi from the airport to this hotel was 380 pesos. Not knowing what bus(es) to take we opted for this. If you want to save some money I recommend taking the bus called the URVAN to the... More

Was this review helpful? Yes 12
Rubén R, Director General at Tesoro Ixtapa, responded to this review
Google Translation

Apreciable Celso P: Muchas gracias por agregara sus comentarios en Tripadvisor. Estamos muy agradecidos con su visita en esta su... More

Yahk, Canada
1 review
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed May 2, 2014

We spent two weeks at this hotel on arrival we were given a room that left something to be desired but a trip back to the front desk and we were moved to a nice room with a balcony. The maid was amazing and kept our room nice and clean with flower arrangements each day. The food was decent for... More

Was this review helpful? Yes 3
Rubén R, Director General at Tesoro Ixtapa, responded to this review
Google Translation

Apreciable Mel: Gracias por tomarse el tiempo para dar a conocer su experiencia. Le damos también las gracias por haber... More

Reviewer
3 reviews 3 reviews
4 of 5 stars Reviewed May 1, 2014

We want to thank Baldwin Onell Alvarado Penaloza for all his attention, care and sympathy when we had an adventure on our last trip in February 2014. The hotel let us stay five days more until things were sorted out and they let us telephone free of charge. The young man mentioned at the start helped us enormously and was... More

Was this review helpful? Yes
Rubén R, Director General at Tesoro Ixtapa, responded to this review
Google Translation

Estimada Joyce: Gracias por sus comentarios en tripadvisor. La Gran Familia Tesoro Ixtapa envía un saludo a toda la gente... More

Eau Claire, Wisconsin
Reviewer
4 reviews 4 reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed April 15, 2014

Stayed here in March of 2014. When we arrived we were not able to check in to our room. The front desk said that they were full and we were not able to check in until 3 pm. We arrived at about 10:30 am. I had emailed the hotel prior to booking and asked if there was a courtesy room... More

Was this review helpful? Yes
Rubén R, Director General at Tesoro Ixtapa, responded to this review
Google Translation

Apreciable Cliente: Le agradecemos mucho sus comentarios en Tripadvisor. Por otro lado me apena mucho el haberle hecho pasar esta... More

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Additional Information about Tesoro Ixtapa

Address: Blvd Ixtapa s/n Lote 5, Ixtapa, Zihuatanejo 40880, Mexico
Location: Mexico > Pacific Coast > Guerrero > Zihuatanejo > Ixtapa
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Tesoro Ixtapa 3*
Number of rooms: 203
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Also Known As:
Tesoro Ixtapa Hotel Ixtapa
Ixtapa Tesoro Hotel
Tesoro Hotel Ixtapa

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