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Holiday Inn Ixtapa Hotel

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Paseo De Las Palmas Esq | Agua, Ixtapa, Zihuatanejo 40880, Mexico
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Holiday Inn Ixtapa Hotel
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Holiday Inn Ixtapa Hotel
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98 reviews from our community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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There are newer reviews for Holiday Inn Ixtapa Hotel
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Seattle, Washington
Top Contributor
72 reviews 72 reviews
30 hotel reviews
40 helpful votes 40 helpful votes
1 of 5 stars Reviewed October 22, 2012 via mobile

This has to be the worst hotel I've ever stayed at. Do yourself a favor and go somewhere else. There are plenty of other very nice hotels for the same price in Xtapa Out of the way, dirty, unprofessional staff, over priced... what else can I say?

Was this review helpful? Yes 2
Londra, Regno Unito
18 reviews 18 reviews
14 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed July 31, 2012

I have spent only 2 nights in this hotel with a group of friends travelling around Mexico. The rooms are holiday inn rooms. Big and comfy. Breakfast amazing with fresh fruit salad. Gorgeous swimming pool with a bar inside! The beach is a short walking.

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Cologne, Germany
Senior Contributor
49 reviews 49 reviews
22 hotel reviews
29 helpful votes 29 helpful votes
3 of 5 stars Reviewed May 13, 2012

This hotel is in general good maybe for a weekend or some nights but this is not a hotel to spend family vacation or to stay for holidays. What we liked: big rooms, very clean, good equiped - at least nothing we missed. The pool is big and perfect for kids of any age. Even they have a nice water... More 

Was this review helpful? Yes 1
1 review
4 of 5 stars Reviewed March 21, 2012

The Holiday inn is alway from the other hotels on the strip...about a 5 min walk to the beach,market and restaurants. The hotel staff was great! There is a bell person name(Alfredo) who speaks good english and can help you find your way around town. If your looking for a nice quiet clean hotel...the Holiday inn Ixtapa should be your... More 

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Portland, Oregon
Senior Contributor
29 reviews 29 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed March 12, 2012

This hotel was clean, the pool is really nice and it is walking distance to great restaurants and typical mexico shopping. But it is farther to the beach than the website implies...if being close to the beach is important to you (it wasn't for us) I would not recommend this hotel. The staff was not friendly at all, we had... More 

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IHGCare, Guest Relations Manager at Holiday Inn Ixtapa Hotel, responded to this review

travelingfool76, Thank you for your feedback. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. The feedback we receive from our valued guests, like you, enables us to target problem areas and take the necessary actions to ensure similar situations can be avoided in the future. We’re sorry you received service which was... More 

Acapulco, Mexico
Top Contributor
148 reviews 148 reviews
75 hotel reviews
141 helpful votes 141 helpful votes
3 of 5 stars Reviewed February 5, 2012

This hotel is a block behind the main drag which means it has good access to everything but no sea view. Check in was slowish and the receptionist extremely unsmiling. Some of the rooms have a nice view over palm trees and mountains but mine had a view of the kitchen roof and all the smells that go with it,... More 

Was this review helpful? Yes 1
Senior Contributor
33 reviews 33 reviews
14 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed July 29, 2011

This hotel is like every other Holiday Inn in many ways - the decor, room furnishings and the same standard you would expect from a Holiday Inn. But it also had a fantastic pool and sunbathing area, and the staff were very pleasant and helpful, even bringing us drinks to our sun loungers. The food was good, nothing special, but... More 

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Sandpoint, ID
Senior Contributor
22 reviews 22 reviews
13 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed February 27, 2011

We had a very enjoyable stay at this Holiday Inn. It is a very short walk to markets and restaurants, about 5 minutes. Another couple of minutes and you are on the beach whether you slip through one of the hotels like the Barcelo or use the public entrance to the left of the Barcelo. There is an OXXO convenience... More 

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Senior Contributor
27 reviews 27 reviews
24 hotel reviews
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed November 20, 2010

This is the second time I stay here and I'm very satisfied with the service and the attention I received from the staff. The Front Desk clerks were very friendly and helpful. I would not hesitate to book my next trip in this Property.

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Cheyenne, Wyoming
5 reviews 5 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed January 14, 2009

This is a great hotel and offers a real "Mexico Holiday" experience. The rooms are not fancy, but clean, neat and air conditioned. It's every thing you'd expect in a Holiday Inn. They have a complimentary business center and a really nice pool with swim up bar and pool service. There are not many Americans at this hotel. They are... More 

Was this review helpful? Yes 1
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Room/suite (9)
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Hotel & grounds (6)
Dining (4)
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