We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 23 Ixtapa hotels

Ixtapa Palace Resort & Spa

3.0 of 5 Hotel   |   Paseo de las Garzas esq. Paseo del Rincon, Ixtapa, Zihuatanejo 40880, Mexico
Hotel amenities
Save Saved
You added Ixtapa Palace Resort & Spa to your Saves list
Ixtapa Palace Resort & Spa
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 8 more sites!
Ranked #22 of 23 hotels in Ixtapa
A recent review
4 of 5 stars Reviewed March 8, 2009
keego91 Orlando
  • Overview
  • Reviews (56)
  • Photos (36)
  • Similar Hotels
  • Amenities
  • Q&A
  • Room tips (2)
  • Location
  • More
Write a Review

56 people have reviewed this hotel

Traveler rating
See reviews for
Rating summary
  • Sleep Quality
    3.5 of 5 stars
  • Location
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (2)
Date | Rating
  • English first
  • Spanish first
  • Any
English first
There are newer reviews for Ixtapa Palace Resort & Spa
See the most recent reviews
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed May 3, 2009

This place was an exchange through RCI , cannot believe they are even associated with them. this place is so run down, nothing worked, or was open. handle on slider was broke,we got the screw in enough to lock the door, no pillow cases on pillows, which look like just bags of stuffing, water in pool was very dirty looking,... More

Was this review helpful? Yes 1
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed March 8, 2009

We traveled in Feb 2009 had a wonderful family vacation the staff was friendly and very helpful since we didn't know much Spanish. The hotel is centrally located. Lush tropical vegetation. The room was clean & spacious, large pools ,walking distance from beach. The water park was fun for the kids. Would go back again in a heart beat.

Was this review helpful? Yes 1
New Jersey
5 reviews 5 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed January 13, 2009

Staying at the Ixtapa Palace was a terrible experience. We spent the first 5 days of our 8 day trip searching in vain for another hotel to stay at. The rooms were clean, but that is the only nice thing I have to say about them. We were told they slept 4 but in reality were only given a king... More

Was this review helpful? Yes 1
2 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed February 4, 2008

This place is terrible. We were led to believe it was beach front, in fact it is a good 15 min walk. All the furnishings are 2nd and 3rd rate. Bed is a 5" foam mattress on a cement slab. The so-called kitchen doesn't have a microwave as was indicated, the coffee pot is a 12 cup maker with a... More

Was this review helpful? Yes 1
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed November 19, 2007

We travel frequently! This was single handedly the worst hotel we have ever stayed at. The service was terrible, the people were rude, the hotel jacuzzi had no water in it, one of the pools was NASTY dirty, the mini golf course had weeds growing out of the holes and it was tiny, the rooms had no towels and only... More

Was this review helpful? Yes 1
1 review
1 of 5 stars Reviewed July 26, 2007

I was very,very,very,disappointed with Ixtapa Palace Resort. First of all to me that was not a resort,the lobby was plain kind of dirty no kind of entertainment in the lobby what-so-ever. The bar in the main lobby was there for show not available for a drink. the rooms were shocking,the phones in the room weren't working the whole week of... More

Was this review helpful? Yes
Los Angeles
1 review
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed June 5, 2007

We also received a complmentary 5 night stay as a bonus from a time share we purchased in Florida. The Florida trip not so good.... When my husband purchased our trip to celebrate our 2nd anniversary he clearly communicated to the agent that we did not want to attend a time share. The price was to good to be true.... More

Was this review helpful? Yes 4
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed March 15, 2007

February 3, 2007 We loved the place! We had a two bedroom unit that was very clean with daily maid service. It was great for the whole family. The kids loved the pools, waterpark and amenities. The beaches were nice, we really liked Ixtapa Island and Las Gatas. Everyone at the Ixtapa Palace were very friendly and helpful. They gave... More

Was this review helpful? Yes 3
metro Atlanta
1 review
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed December 2, 2006

We had received the 5 night stay at Ixtapa Palace as a bonus from the purchase of a timeshare the previous year. After reading some of the other reviews, I had not set my expectations too high, but we were pleasantly surprised. The Ixtapa Palace is set up to cater to locals, but a little preparation helped us 'gringos' fit... More

Was this review helpful? Yes 7
Lincoln, California
15 reviews 15 reviews
13 hotel reviews
54 helpful votes 54 helpful votes
4 of 5 stars Reviewed June 1, 2006

Taxi ride from the airport ($29) got us at the hotel Saturday May 20th at approx. 5:30pm. We were greeted by staff who got us registered quickly and Gil, took us to our room. We were able to understand him, though we knew very little Spanish, enough to get by. Upon showing our room to us, he checked the TV,... More

Was this review helpful? Yes 7
Owners: What's your side of the story?
If you own or manage Ixtapa Palace Resort & Spa, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.
Manage your listing

Been to Ixtapa Palace Resort & Spa? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Ixtapa Palace Resort & Spa

Address: Paseo de las Garzas esq. Paseo del Rincon, Ixtapa, Zihuatanejo 40880, Mexico
Location: Mexico > Pacific Coast > Guerrero > Zihuatanejo > Ixtapa
Price Range (Based on Average Rates): $
Hotel Class:3 star — Ixtapa Palace Resort & Spa 3*
Reservation Options:
TripAdvisor is proud to partner with Orbitz, Booking.com, Expedia, Travelocity, Cheap Tickets, Priceline, Tingo, Despegar.com, Hotels.com, BookingOdigeoWL and Venere so you can book your Ixtapa Palace Resort & Spa reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Ixtapa Palace Magic World Hotel Playa La Ropa
Palace Magic World Ixtapa
Palace Magic World Hotel Ixtapa

36 photos of this hotel

Traveler photos: See what travelers like you saw

All traveler photos (15)
Pool/beach area (6)
Hotel & grounds (4)
Family/play areas (1)
Bathroom (1)
Other (3)

Management photos: Courtesy of the property manager

All management photos (22)
Pool/beach area (7)
Hotel & grounds (5)
Room/suite (3)
Other (7)
Hotels you might also like...
Check In Check Out
Price Your Stay
Select tags to find the hotel that's right for you.
hotels in Ixtapa with
any amenities


Bar / Lounge Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Kitchenette Restaurant Spa Suites Swimming Pool Wheelchair access
Hotel Style
#7 Spa Hotel in Ixtapa
Hotel Class
Official Description (provided by the hotel)
Imagine a condo in a tropical town, beaches with crystalline water, colorful fish and exotic drinks.Ixtapa Palace Resort welcomes you to Mexico’s best kept secret with a true Mexican atmosphere, original charm and tradition. A distinctive resort to relax and enjoy the tropical surroundings or take part of the many amenities Ixtapa Palace has to offer its guests. - Relax in one of our 3 swimming pools. - Enjoy a relaxing day at the spa, with Ixtapa's only temascal. - Ixtapa Palace hosts the largest gym including free weights, machines, cardio, aerobics room, tennis and squash courts. - High speed tobogan for the kids. - Mini-golf and table tennis. - All suites are equipped with A/C and calbe tv. - Ask about our suites with kitchenettes.We hope you enjoy your next vacation to Ixtapa Palace Resort. ... more   less 
Number of rooms

Questions & Answers

Questions? Get answers from Ixtapa Palace Resort & Spa staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer