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Ixtapa Palace Resort & Spa

Paseo de las Garzas esq. Paseo del Rincon, Ixtapa, Zihuatanejo 40880, Mexico
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Ixtapa Palace Resort & Spa
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Ranked #22 of 24 Hotels in Ixtapa
A recent review
3 of 5 stars Reviewed October 22, 2009
J-L-1977 Mexico
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61 Reviews from our TripAdvisor Community

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Rating summary
  • Sleep Quality
    3.5 of 5 stars
  • Location
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
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  • Spanish first
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    (18)
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There are newer reviews for Ixtapa Palace Resort & Spa
See the most recent reviews
Mexico
Level Contributor
119 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 56 helpful votes
3 of 5 stars Reviewed October 22, 2009

This is not a bad hotel but is not what I expected for the money. Is not located on the beach, you have to walk some blocks to get to a crowded public beach. I must say is one of the worst locations on the hotel zone because of that, though is close to some nice restaurants. The hotel have... More 

Was this review helpful? Yes 1
Washington
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed May 3, 2009

This place was an exchange through RCI , cannot believe they are even associated with them. this place is so run down, nothing worked, or was open. handle on slider was broke,we got the screw in enough to lock the door, no pillow cases on pillows, which look like just bags of stuffing, water in pool was very dirty looking,... More 

Was this review helpful? Yes 1

Travelers are raving about these Ixtapa hotels

Orlando
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed March 8, 2009

We traveled in Feb 2009 had a wonderful family vacation the staff was friendly and very helpful since we didn't know much Spanish. The hotel is centrally located. Lush tropical vegetation. The room was clean & spacious, large pools ,walking distance from beach. The water park was fun for the kids. Would go back again in a heart beat.

Was this review helpful? Yes 1
New Jersey
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed January 13, 2009

Staying at the Ixtapa Palace was a terrible experience. We spent the first 5 days of our 8 day trip searching in vain for another hotel to stay at. The rooms were clean, but that is the only nice thing I have to say about them. We were told they slept 4 but in reality were only given a king... More 

Was this review helpful? Yes 1
Winnipeg
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed February 4, 2008

This place is terrible. We were led to believe it was beach front, in fact it is a good 15 min walk. All the furnishings are 2nd and 3rd rate. Bed is a 5" foam mattress on a cement slab. The so-called kitchen doesn't have a microwave as was indicated, the coffee pot is a 12 cup maker with a... More 

Was this review helpful? Yes 1
Ca
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed November 19, 2007

We travel frequently! This was single handedly the worst hotel we have ever stayed at. The service was terrible, the people were rude, the hotel jacuzzi had no water in it, one of the pools was NASTY dirty, the mini golf course had weeds growing out of the holes and it was tiny, the rooms had no towels and only... More 

Was this review helpful? Yes 1
indiana
1 review
1 of 5 stars Reviewed July 26, 2007

I was very,very,very,disappointed with Ixtapa Palace Resort. First of all to me that was not a resort,the lobby was plain kind of dirty no kind of entertainment in the lobby what-so-ever. The bar in the main lobby was there for show not available for a drink. the rooms were shocking,the phones in the room weren't working the whole week of... More 

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Los Angeles
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed June 5, 2007

We also received a complmentary 5 night stay as a bonus from a time share we purchased in Florida. The Florida trip not so good.... When my husband purchased our trip to celebrate our 2nd anniversary he clearly communicated to the agent that we did not want to attend a time share. The price was to good to be true.... More 

Was this review helpful? Yes 4
Florida
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed March 15, 2007

February 3, 2007 We loved the place! We had a two bedroom unit that was very clean with daily maid service. It was great for the whole family. The kids loved the pools, waterpark and amenities. The beaches were nice, we really liked Ixtapa Island and Las Gatas. Everyone at the Ixtapa Palace were very friendly and helpful. They gave... More 

Was this review helpful? Yes 3
metro Atlanta
1 review
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed December 2, 2006

We had received the 5 night stay at Ixtapa Palace as a bonus from the purchase of a timeshare the previous year. After reading some of the other reviews, I had not set my expectations too high, but we were pleasantly surprised. The Ixtapa Palace is set up to cater to locals, but a little preparation helped us 'gringos' fit... More 

Was this review helpful? Yes 7
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