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Ixtapa Palace Resort & Spa

Paseo de las Garzas esq. Paseo del Rincon, Ixtapa, Zihuatanejo 40880, Mexico
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Ixtapa Palace Resort & Spa
Best prices for: 1 room 1 guest
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Ranked #20 of 24 Hotels in Ixtapa
A recent review
5 of 5 stars Reviewed March 27, 2014
Susan F Los Angeles, California
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60 Reviews from our TripAdvisor Community

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Rating summary
  • Sleep Quality
    3.5 of 5 stars
  • Location
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
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sask,canada
Level Contributor
15 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
2 of 5 stars Reviewed January 23, 2015

WE ARE here for. A month. DON'T pay in advance as in think you will be disapointed. The place. IS a disapointment.first not clean, anywhere,pool. Apron has not been even swept this year, guests clean their own, loungers.WHAT doesn't that tell you., WE asked to have different mattresses and pillows, 3 times, finally got something decent.,the lounge cushions are all... More 

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Los Angeles, California
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed March 27, 2014

Food was delicious with many healthy choices as well. We went there with our toddler and had no trouble keeping busy or relaxing. Ocean beach is clean and picturesque. Rooms are comfortable but consider upgrading from standard as you get more room and amenities.

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Minneapolis, Minnesota
Level Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed March 24, 2013

We have stayed here for 16 years and enjoy the peace and quiet. The staff are wonderful and the feel of the Palace is more like staying in a private condo than a hotel. The rooms and grounds are clean and it is nice having a kitchenette. Restaurants, beach, and shopping are all within walking distance. The Palace is right... More 

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Oregon
Level Contributor
34 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
4 of 5 stars Reviewed January 22, 2013

Please read the entire review before you make up your mind. Ixtapa Palace is a clean place, that is adequately furnished with a bed, couch, table, kitchenette, A/C and a bathroom. The rooms are kept in good shape, and It is NOT infested with cockroaches or termites like some of the places in Zihua. It has 3 pools on site,... More 

Was this review helpful? Yes 4
Miami, Florida
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed November 13, 2012

i had a wonderful time in this hotel!! The rooms are awesome they have a kitchen; fridge and a small dine area. i came here with my wife and son. i had a blast, it has a waterpark inside the hotel. The beach is about a block from the hotel. You have great restaurants around the hotel. Senior frogs in... More 

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Atlanta, Georgia
1 review
4 of 5 stars Reviewed July 25, 2011

I loved my spring break with all my friends in Ixtapa Palace. The weather was perfect. It was warm and sunny all the time. You have be prepared to have fun and relax. The hotel was very good, It was really clean, the staff was courteous and helpful. We will be back soon! I just cant wait to go back... More 

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Tacoma, Washington
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed January 14, 2011

I have stayed here before in 2002 and had a better time January 2011. Not many Americans at this place which had Mexican families and has a Mexico feel. Away from the beach front madness. Clean/ cool pools with good pool bar drink service by a friendly man. Staff was friendly and helpful. Don't expect room maintenance repairs although our... More 

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Lewiston, Idaho
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed December 27, 2009

Just like the review stated before me. IF you like to share your resort vacation with hundreds of Federal Police then this is the place. We felt completely unwelcome at this resort. THis resort caters to the Federals only. Restaurant is open for them only. Swim up bar closed, the water park was closed. The staff was very unfriendly and... More 

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Travelers are raving about these Ixtapa hotels

usa
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed December 19, 2009

Ixtapa Palace ....What a dump. Stay away from this place BAD NEWS !!! Worn spots on the sheets, no towels in the room, water coming up through floor drain in bathroom, the whole place is worn look. Water park next door didn't work. We share the hotel with 200 - 300 federal police staying at the facility. Felt like I... More 

Was this review helpful? Yes 1
Taba in Piedmont
Level Contributor
3 reviews
3 hotel reviews
3 of 5 stars Reviewed December 17, 2009

12/09 stayed 1 week thru RCI. Had read questionable reviews, but we were quite satified with our 1 bedroom suite.Clean . daily maid service.staff friendly.not on beach but well located. Pool a little cool, and TV stations limitied, but otherwise quite nice A Big fitness center ME Piedmont

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