We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 23 Ixtapa hotels

Park Royal Ixtapa

3.5 of 5 Resort (All-Inclusive)   |   Blvd. Ixtapa Lote No. 5-A | Zona Hotelera, Ixtapa, Zihuatanejo 40880, Mexico (Formerly Radisson Resort)
Hotel amenities
Park Royal Ixtapa
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 7 more sites!
Save
You added Park Royal Ixtapa to your Saves list
Ranked #13 of 23 Hotels in Ixtapa
A recent review
3 of 5 stars reviewed yesterday
Arja S Burnaby, Canada
Write a Review

397 reviews from our community

Traveler rating
    74
    171
    74
    50
    28
See reviews for
118
125
3
3
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (37)
Date | Rating
  • English first
  • French first
  • Portuguese first
  • Spanish first
  • Any
English first
  • All months
    (397)
  • Mar-May only
    (125)
  • Jun-Aug only
    (61)
  • Sep-Nov only
    (63)
  • Dec-Feb only
    (148)
All months
Burnaby, Canada
2 reviews
3 of 5 stars Reviewed yesterday NEW

We had a great time, rooms were very basic, but comfortable. Everything was very clean, food was good. The complains we had, are, not enought beach umbrellas, it is very hot there, we all burned ourselves on the first day, because we could not get chairs in the shade. After that I had to get up at 5.30 am to... More 

Was this review helpful? Yes
Winnipeg, Canada
Reviewer
3 reviews 3 reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

We stayed here for a week from Feb. 12 -19. We were greeted in the early hours of the morning by a very efficient staff and a quick check in soon had us in our room. Our room was very clean, yes the beds are hard, however we found that if you speak to the front desk housekeeping has some... More 

Was this review helpful? Yes 5
E-CommercePRHandR, Gerente at Park Royal Ixtapa, responded to this review

Dear Kris M: We would like to thank you for all your comments on our resort. We appreciate you choosing our hotel for your vacations, and we had the opportunity to treat you as you deserve. We would like to see you and your husband again at our resort. Regards More 

Clifton, New Jersey
2 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

Stayed her for 2 weeks in Feb. This was about the 17th time I used this hotel, from the Double Tree to the Raddison to Park Royal. Hotel is clean and the staff outstanding. They go out of their way to please. Grounds and pool are kept sparkling by the constantly cleaning crews. Food is marginal at the dinner buffet... More 

Was this review helpful? Yes 3
E-CommercePRHandR, Gerente at Park Royal Ixtapa, responded to this review

Dear Sart617: We appreciate having you at our resort, we can see that you had a wonderful time with us. Regarding to the WiFi comment, we are working on that in order to improve the service. We would like to invite to come back and enjoy our resort. Regards, More 

Newmarket, Canada
1 review
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 1 week ago

My husband and I stay here for 2 weeks from Feb 2nd to the 16th. For the price we paid we where happy with what we got.the rooms where dated but very clean. The air conditioning worked well and the view was beautiful. One day from our balcony we saw about 4 or 5 whales playing it was spectacular to... More 

Was this review helpful? Yes 3
E-CommercePRHandR, Gerente at Park Royal Ixtapa, responded to this review

Dear Trish H: We are glad to hear you spent a wonderful time at our resort. We would like to invite you to come back soon, we will be more than happy to see you again. Regards, More 

Summerland, Canada
Reviewer
5 reviews 5 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 2 weeks ago

My husband and I recently spent a month in the Ixtapa-Zihuatanejo area, 21 days at the Park Royal Ixtapa. As a RH member, we were glad to see many new improvements including new lobby area, handrails by stairs at terraced buffet, and many ongoing renovations, replacing tile floors, and improving bath showers, etc. The place is spotless with staff working... More 

Was this review helpful? Yes 3
E-CommercePRHandR, Gerente at Park Royal Ixtapa, responded to this review

Dear i2friendly: We would like to thank you for spending your vacaction on our resorts, we see that you have enjoyed of our renovations which are made thinking on giving a much better service. We are passing your comment on the Chillout Lounge to the management. Please allow us to invite you to come back soon Regards, More 

Reviewer
3 reviews 3 reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I have to admit, I truly enjoyed my two week vacation at the Park Royal Ixtapa, I found the rooms were average and the beds were a little hard (like most vacation spots)...BUT... your on Holidays!!!! .... you make the best of it, and the rooms were very clean - and Housekeeping was fantastic. The pool area was amazingly clean... More 

Was this review helpful? Yes 5
E-CommercePRHandR, Gerente at Park Royal Ixtapa, responded to this review

Dear Tyrese L: We are very happy to learn that you enjoyed your stay at our resort. All your comments are welcome anytime, we would love to see you again. Regards, More 

Calgary
Senior Contributor
31 reviews 31 reviews
21 hotel reviews
65 helpful votes 65 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We just returned from a week at the Park Royal Ixtapa. This is our second time in Ixtapa and the first at this resort. The hotel is rated a 4 star on most travel websites and I would say that is well deserved. Grounds: The resort is a tall hotel complex and there isn’t much for grounds just a small... More 

Was this review helpful? Yes 10
E-CommercePRHandR, Gerente at Park Royal Ixtapa, responded to this review

Dear Roseline: We love the detailed descripción you made of your stay at our resort. We have no words but to thank you for chosing us. We would like to invite to come back any time. Regards, More 

South Haven, Michigan
Contributor
16 reviews 16 reviews
8 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 3 weeks ago

This is one of the cleanest hotels I've ever stayed in, especially in the public areas. The staff is constantly mopping, painting, cleaning and very friendly. The food and mixed drinks were not good, but their Italian restaurant (which required reservations) was tasty and the cannolis were the best I ever had. Their website says that long sleeves & closed... More 

Was this review helpful? Yes 2
E-CommercePRHandR, Gerente at Park Royal Ixtapa, responded to this review

Dear Valerie R: We would like to thank you for staying with us. All your comments are going to be reviewed and fixed. We will be more than glad to having you at our resort as many times as you like, esta es su casa. Regards, More 

1 review
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed 4 weeks ago

Beds are hard. Help is always looking for tips. Food is ok.. nothing special. The place caters to their Mexican guests and disrespects Americans. Time share pushers. Mold in our shower. Stolen sunglasses, stolen cellphone.

Was this review helpful? Yes 6
E-CommercePRHandR, Gerente at Park Royal Ixtapa, responded to this review

Dear Kevin H We appreciate all the comments you have left, all of them are taken very seriously by the management team so that they do not happen again. We would love to have you and your family at our resort, we are sure we can give a much better stay. Regards More 

Wausau, Wisconsin
Reviewer
3 reviews 3 reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 5 weeks ago via mobile

My wife and I spent a little over a week here. Excellent food and service. The only downfalls are the Internet service stinks and the beds are very hard. We baught a mattress pad after the first night.

Was this review helpful? Yes 7
E-CommercePRHandR, Gerente at Park Royal Ixtapa, responded to this review

Dear Jeff F We are proud to hear that your stay at our hotel was very good, that the food and services were fine. We appreciate your comments on the internet service, we are working on that. We would like to invite to come back to our resort, you and your family are very welcome. Regards, More 

Questions? Get answers from hotel staff and past guests. Ask a question
Owners: What's your side of the story?
Register now for free — and start getting automatic notification of new reviews, responding to traveler feedback, adding new photos to your listing and much more.
Manage your listing

Been to Park Royal Ixtapa? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Park Royal Ixtapa

Address: Blvd. Ixtapa Lote No. 5-A | Zona Hotelera, Ixtapa, Zihuatanejo 40880, Mexico (Formerly Radisson Resort)
Location: Mexico > Pacific Coast > Guerrero > Zihuatanejo > Ixtapa
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Park Royal Ixtapa 3.5*
Number of rooms: 268
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com, Expedia, Cheap Tickets, BookIt.com, Orbitz, Despegar.com, Priceline, Odigeo and Tingo so you can book your Park Royal Ixtapa reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Park Royal Ixtapa Hotel Ixtapa
Park Royal Hotel Ixtapa
Ixtapa Park Royal Hotel
Hotel Style:
#9 Top resorts Hotel in Ixtapa
#9 On the Beach Hotel in Ixtapa

342 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (327)
Viewed
Dining (17)
Viewed
Hotel & grounds (56)
Viewed
Pool/beach area (49)
Viewed
Bathroom (8)
Viewed
Room/suite (37)
Viewed
View from room (30)
Viewed
Business center/function rooms (1)
Viewed
Family/play areas (3)
Viewed
Other (126)

Management photos: Courtesy of the property manager

Viewed
All management photos (15)
Viewed
Room/suite (1)
Viewed
Dining (1)
Viewed
Hotel & grounds (2)
Viewed
Other (11)
Hotels you might also like...
Check In Check Out
Price Your Stay