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Park Royal Ixtapa

Blvd. Ixtapa Lote No. 5-A | Zona Hotelera, Ixtapa, Zihuatanejo 40880, Mexico (Formerly Radisson Resort)
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Park Royal Ixtapa
Best prices for: 1 room 1 guest
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Ranked #12 of 23 Hotels in Ixtapa
A recent review
4 of 5 stars reviewed 3 days ago
inanutshell markham
Review This Hotel

416 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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markham
2 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Read several of the prior reviews and I must say I agreed with most of them(positive negative or in-different) Yes...we endured some construction noise both around the pool and in the main lobby. On the plus side it was nice to see the hotel getting a face lift and making improvements along the way will make this a more enjoyable... More 

Was this review helpful? Yes 1
Edmonton
Senior Reviewer
10 reviews 10 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

park royal in ixtapa is an older hotel being upgraded - the staff are great, the rooms are very clean, the food is ok, and the weather and the beach are where 'the slice of paradise' come in.Yes, there is noise from the 'upgrading' and the nightclub 'Chill', but this is Mexico. Had no trouble with timeshare people but the'... More 

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Calgary
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

Second time in Ixtapa first time was at the Barceló. The hotel is a easy 3.5 star nothing to fancy but a very well kept property the staff is exceptional from the omelet lady right down to the people mopping the pool area. (The pool area is very slippery so they are mopping non stop,they are replacing the tiles so... More 

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Niagara Falls
Contributor
11 reviews 11 reviews
8 hotel reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed 1 week ago NEW via mobile

We stayed at Park Royal Ixtapa from March 2 to March 9, 2015. We reviewed trip advisor reviews and decided that based on location, service and price, we would go there. However, we arrived to an ongoing construction zone that lasted our week. We were surrounded by areas under loud repair in the lobby, the pool, the garden and even... More 

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HGaleana, Gerente at Park Royal Ixtapa, responded to this review

Dear NFcycler : First of all, we all at the Park Royal Ixtapa Hotel would like to express to you our gratitude for having chosen our Hotel as seat of your Holidays plans. Likewise, we would like to thank you for having taken you valuable time in writing your comments regarding our Hotel services and facilities. Our intention is to... More 

Kamloops, Canada
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

A good solid 3 star resort. We got a great deal we got for this trip. Super friendly and helpful staff. If you want sun Ixtapa is fantastic. The resort could improve on evening entertainment, the same band played the same songs every night. The waves in this section of the beach were big and most days so we walked... More 

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HGaleana, Gerente at Park Royal Ixtapa, responded to this review

Dear LiaBoot : Thanks for sharing your experience at Park Royal Ixtapa., For us is very important the opinion of our visitors and we will consider your comments. We would like to invite to come back to our resort, you and your family are very welcome. Regards, More 

Toronto
Senior Reviewer
7 reviews 7 reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 1 week ago

We have been to Cancun and Cozumel Park Royal resorts. This is our first at Ixtapa. Although our group of 8 ranging from 2 to 72 years found minor things to complain about the overall experience was very relaxing. I would have rated our experience at 4 star if the internet connection in the lobby was more consistent during peak... More 

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HGaleana, Gerente at Park Royal Ixtapa, responded to this review

Dear Farouk D: We are very happy to learn that you spent your vacations at our resort. We have taken note of the comments you kindly left. The management will look for a solution. We would like to invite you to come back. We are sure we can offer you relaxing vacations with us. Regards More 

2 reviews
5 of 5 stars Reviewed 1 week ago

My family and I just returned from vacationing in Ixtapa at Park Royal. We absolutely love it and the staff are so welcoming each year. Since previous years we had such an enjoyable time my now husband and I decided to get married there this year. We traveled with 93 family and friends that also stayed at Park Royal and... More 

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HGaleana, Gerente at Park Royal Ixtapa, responded to this review

Dear Kristin: First of all, we would like to express to you our entire gratitude for having chosen our Park Royal Ixtapa Hotel as seat of your holidays plans. Certainly, it is satisfactory to know through your comments, that your recent stay has been very pleasant and that we made a great performance in reaching your complete satisfaction. Please tell... More 

Edmonton, Canada
Reviewer
3 reviews 3 reviews
3 hotel reviews
9 helpful votes 9 helpful votes
1 of 5 stars Reviewed 1 week ago

Pros : great restaurant and lounge staff Cons: Had booked ocean view, get there and are told gardenview, ocean view would be extra. Paid the extra figuring I'd deal with Sunwing rep on it later. Every person booking in from Sunwing was told they'd have to pay extra for ocean view even though it is available from just about every... More 

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HGaleana, Gerente at Park Royal Ixtapa, responded to this review

Dear Ccrider68: First of all, we all at the Park Royal Ixtapa Hotel would like to express to you our gratitude for having chosen our Hotel as seat of your Holidays plans. Likewise, we would like to thank you for having taken you valuable time in writing your comments regarding our Hotel services and facilities. Immediate instructions were sent to... More 

Edmonton, Canada
1 review
5 of 5 stars Reviewed 1 week ago

Spent an awesome week here again this past week, Also here in 2008, 2010. Staff are working tirelessly to renovate and repair the damage from the earthquake last year. Food was great, as was the variety. Service was outstanding, and Oscar was always looking after guests by the pool bringing refreshments. Our room, 2116 was clean and odour free. Yes,... More 

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HGaleana, Gerente at Park Royal Ixtapa, responded to this review
Google Translation

Estimado Bruce S : Queremos agradecer sus comentarios de nuestro hotel, eso nos hace trabajar aun arduamente para que cuando... More 

Wayne, New Jersey
Contributor
17 reviews 17 reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We gave been there many times, so we know the pluses, and minuses.the minus points first. It is not a 1A class hotel, however it is very clean, and the staff is always working to keep it that way. There are no safes in the rooms, however, there is safety deposit boxes by the desk, not a big problem. The... More 

Was this review helpful? Yes 2
E-CommercePRHandR, Gerente at Park Royal Ixtapa, responded to this review

Dear Richard M: We would like to thank you for all the comments on our resort. We are improving our resort and among all these new improvements is WI-fi. I am sure the next time you come you will be well surprised. Please come back any time you like you are more than welcome. Regards, More 

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