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All 23 Ixtapa hotels

Park Royal Ixtapa

3.5 of 5 Resort (All-Inclusive)   |   Blvd. Ixtapa Lote No. 5-A | Zona Hotelera, Ixtapa, Zihuatanejo 40880, Mexico (Formerly Radisson Resort)
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Park Royal Ixtapa
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Ranked #14 of 23 Hotels in Ixtapa
A recent review
4 of 5 stars reviewed 6 days ago
sart617 Clifton, New Jersey
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394 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Clifton, New Jersey
2 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 6 days ago NEW via mobile

Stayed her for 2 weeks in Feb. This was about the 17th time I used this hotel, from the Double Tree to the Raddison to Park Royal. Hotel is clean and the staff outstanding. They go out of their way to please. Grounds and pool are kept sparkling by the constantly cleaning crews. Food is marginal at the dinner buffet... More 

Was this review helpful? Yes 3
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Newmarket, Canada
1 review
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 1 week ago

My husband and I stay here for 2 weeks from Feb 2nd to the 16th. For the price we paid we where happy with what we got.the rooms where dated but very clean. The air conditioning worked well and the view was beautiful. One day from our balcony we saw about 4 or 5 whales playing it was spectacular to... More 

Was this review helpful? Yes 3
Summerland, Canada
Reviewer
5 reviews 5 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 1 week ago

My husband and I recently spent a month in the Ixtapa-Zihuatanejo area, 21 days at the Park Royal Ixtapa. As a RH member, we were glad to see many new improvements including new lobby area, handrails by stairs at terraced buffet, and many ongoing renovations, replacing tile floors, and improving bath showers, etc. The place is spotless with staff working... More 

Was this review helpful? Yes 3
Reviewer
3 reviews 3 reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 1 week ago

I have to admit, I truly enjoyed my two week vacation at the Park Royal Ixtapa, I found the rooms were average and the beds were a little hard (like most vacation spots)...BUT... your on Holidays!!!! .... you make the best of it, and the rooms were very clean - and Housekeeping was fantastic. The pool area was amazingly clean... More 

Was this review helpful? Yes 5
Calgary
Senior Contributor
31 reviews 31 reviews
21 hotel reviews
65 helpful votes 65 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We just returned from a week at the Park Royal Ixtapa. This is our second time in Ixtapa and the first at this resort. The hotel is rated a 4 star on most travel websites and I would say that is well deserved. Grounds: The resort is a tall hotel complex and there isn’t much for grounds just a small... More 

Was this review helpful? Yes 10
South Haven, Michigan
Contributor
15 reviews 15 reviews
7 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 3 weeks ago

This is one of the cleanest hotels I've ever stayed in, especially in the public areas. The staff is constantly mopping, painting, cleaning and very friendly. The food and mixed drinks were not good, but their Italian restaurant (which required reservations) was tasty and the cannolis were the best I ever had. Their website says that long sleeves & closed... More 

Was this review helpful? Yes 2
1 review
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed 4 weeks ago via mobile

Beds are hard. Help is always looking for tips. Food is ok.. nothing special. The place caters to their Mexican guests and disrespects Americans. Time share pushers. Mold in our shower. Stolen sunglasses, stolen cellphone.

Was this review helpful? Yes 6
E-CommercePRHandR, Gerente at Park Royal Ixtapa, responded to this review

Dear Kevin H We appreciate all the comments you have left, all of them are taken very seriously by the management team so that they do not happen again. We would love to have you and your family at our resort, we are sure we can give a much better stay. Regards More 

Wausau, Wisconsin
Reviewer
3 reviews 3 reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 4 weeks ago

My wife and I spent a little over a week here. Excellent food and service. The only downfalls are the Internet service stinks and the beds are very hard. We baught a mattress pad after the first night.

Was this review helpful? Yes 7
E-CommercePRHandR, Gerente at Park Royal Ixtapa, responded to this review

Dear Jeff F We are proud to hear that your stay at our hotel was very good, that the food and services were fine. We appreciate your comments on the internet service, we are working on that. We would like to invite to come back to our resort, you and your family are very welcome. Regards, More 

Manhattan Beach, California
Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
16 helpful votes 16 helpful votes
2 of 5 stars Reviewed 4 weeks ago

We stayed at Park Royal Ixtapa Jan 17-24 with a volleyball group from USA/Canada of 230 people. First the bad.... I would estimate that over half of the group got sick off the food... my girlfriend and I were sick for 3 days each. Mystery meat is the theme of every meal. I was only brave enough to try the... More 

Was this review helpful? Yes 5
E-CommercePRHandR, Gerente at Park Royal Ixtapa, responded to this review

Dear Mr. Caribbeanaficonado: We are glad to hear that you and your girlfriend stayed at our resort for the volleyball tournament, we are happy that you found our hotel with high cleanness quality. On the other hand, we are sad to learn about the food, we are going to pass your comments to the cheff so he can fix the... More 

Vancouver, Canada
Reviewer
4 reviews 4 reviews
4 hotel reviews
32 helpful votes 32 helpful votes
4 of 5 stars Reviewed January 23, 2015

Visited this hotel for 2 weeks in January 2015. Check in and out was a breeze. The entire complex was pristine and you could literally eat off any floor in the place. Overall the food quality was excellent and although extremely tasty and well presented, the buffet food could have been a little warmer. The A la carte was like... More 

Was this review helpful? Yes 22
E-CommercePRHandR, Gerente at Park Royal Ixtapa, responded to this review

Dear Gordp1205: We are more than happy to learn from your wonderful experience at our resort. The comments you made are going to be passed to our management team so that we can define a non smoking area. You are welcome to visit us any time you like, we appreciate having you with us. More 

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Additional Information about Park Royal Ixtapa

Address: Blvd. Ixtapa Lote No. 5-A | Zona Hotelera, Ixtapa, Zihuatanejo 40880, Mexico (Formerly Radisson Resort)
Location: Mexico > Pacific Coast > Guerrero > Zihuatanejo > Ixtapa
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Park Royal Ixtapa 3.5*
Number of rooms: 268
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Also Known As:
Park Royal Ixtapa Hotel Ixtapa
Park Royal Hotel Ixtapa
Ixtapa Park Royal Hotel
Hotel Style:
#9 Top resorts Hotel in Ixtapa
#9 On the Beach Hotel in Ixtapa

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