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Pacifica Resort Ixtapa

#6 of 24 Hotels in Ixtapa
Certificate of Excellence
Paseo de la Colina s/n - Colina Vista Hermosa, Ixtapa, Zihuatanejo 40880, Mexico
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Pacifica Resort Ixtapa
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Ranked #6 of 24 Hotels in Ixtapa
Certificate of Excellence
A recent review
5 of 5 stars reviewed 1 week ago
Coke A Green Valley, Arizona
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276 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (36)
Date | Rating
  • English first
  • Spanish first
  • Any
English first
  • All months
    (276)
  • Mar-May only
    (76)
  • Jun-Aug only
    (62)
  • Sep-Nov only
    (62)
  • Dec-Feb only
    (76)
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Green Valley, Arizona
1 review
5 of 5 stars Reviewed 1 week ago

Zihuateanejo is where the Mexican's go for their vacation, and they've got it right. Don't worry about the language barrier. Most all the employees and staff speak English. And besides, it's a good time to brush up on your Spanish. Have fun. Having your own Palapia on the beach is a big +++. Snacks on the beach are wonderful. Going... More 

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Orlando, Florida
1 review
1 of 5 stars Reviewed 1 week ago

This was by far the worst resort we have ever visited. The Pacifica Resort is run down and could use an major update including the pool areas (i.e chairs). We changed our plans to fly out after 4 days of a 7 day all inclusive. The resort could use more staff members who are bilingual especially if they want Americans... More 

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Sandy, Utah
1 review
5 of 5 stars Reviewed 2 weeks ago

We stayed at Pacifica Resort for a family vacation and can truly say we had the best service ever. The hotel is clean and has beautiful views, but most of all the service staff was outstanding. in particular Napoleon (the concierge) who catered to our every wish and always did it with a smile. He was there every day making... More 

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Chicago, Illinois
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We had a great stay in Ixtapa again, we have been traveling to the resort for eighteen years now. Things have changed over the years, mostly for the the better. The attention to details from the staff is always a welcome experience. I cannot say enough praise for the concierge, Napoleon, he booked all dinner reservations for us and even... More 

Was this review helpful? Yes 3
Mexico City, Mexico
Level Contributor
70 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
4 of 5 stars Reviewed June 25, 2015

We use RCI to stayed 8 days in Luxury suites-Pacifica Agua suite. The guests of Pacifica Agua suite check-in in the suite. No need to go to lobby(reception). The room is pretty and the view from room is awesome. There is gondalo transport guests from beach to room and restaurant El Faro. There is a private infinity pool for the... More 

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Dunham, Quebec, Canada
Level Contributor
11 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed June 2, 2015

my wife and I visited this resort jan24th to 31st 2015.the resort is situated on the edge of a cliff,with a magnificient view of the bay of IXTAPA. the restaurant EL FARO offers excellent food from top of mountain.the beach is clean but we have to be careful with the riptide.sea is warm (in the 80's F or 27C) .the... More 

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Mexico City, Mexico
Level Contributor
14 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed May 24, 2015

Went there with the family and friends. The hotel is beautiful and the views are great (if you have the right room). Facilities are very nice and comfortable. The staff is really friendly: they remembered I mentioned (in passing) that my daughter's birthday was coming up and left a little cake for her in our room. I would strongly recommend... More 

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Victoria, Canada
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed May 13, 2015

If you like good food this is the place... unless you eat at the buffet (NOT GOOD) Views are amazing! The gondola helps bring you from top where rooms are... down to the beach. Don't forget to watch the alligators being fed daily at 3, you will find them located behind the fence near the gondola at the beach.

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austin,tx
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed April 29, 2015

My wife and I stayed in a Senior View November 8-22 2014. Benjamin Lobato Gaona who works at the Pacifica got us this room (Gracias Benjamin). We were near the gondola. We had a great view! The jacuzzi hot tub on the balcony was great. The AC worked fine. The room was always clean. Many nights we slept with the... More 

Was this review helpful? Yes 3
Spokane, Washington
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed April 22, 2015

I have been vacationing in Mexico for over 25 years with my favorite being the Pacifica Resort in Ixatapa. This resort makes you feel like a valued guest every time we visit. You can eat at a different restaurant almost every night for a great variety of dining experiences. The beach is perfect with calm waters most of the time.... More 

Was this review helpful? Yes 1
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