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All 23 Ixtapa hotels

Sunscape Dorado Pacifico Ixtapa

4.0 of 5 Hotel   |   Paseo de Ixtapa s/n Lote 3-A, Ixtapa, Zihuatanejo 40884, Mexico
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Sunscape Dorado Pacifico Ixtapa
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79%
Ranked #7 of 23 hotels in Ixtapa
Certificate of Excellence 2014
A recent review
  • Reviews (995)
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  • Room tips (242)
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995 people have reviewed this hotel

Traveler rating
    426
    357
    116
    55
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (242)
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There are newer reviews for Sunscape Dorado Pacifico Ixtapa
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Penticton, Canada
Contributor
13 reviews 13 reviews
4 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed May 8, 2014

Generally, we have not taken all-inclusive vacations; however, our two weeks at the Suncape Dorado Hotel was altogether a great experience. The rooms have great views and are spotless. The food was varied, well prepared and delicious; the choice of restaurants (no reservations needed) was terrific. The beach front location afforded incredible views of the ocean and several nearby islets.... More

Was this review helpful? Yes 2
Sunscape Ixtapa... E, General Manager at Sunscape Dorado Pacifico Ixtapa, responded to this review

Dear JNB64, Thank you very much for taking the time to share a nice review of us on TripAdvisor. We are so happy to hear that you had a great experience at our resort and pleased to know that our staff helped you to have a good time during your vacation. Please be completely sure that we will give them... More

Edmonton, Canada
2 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed May 1, 2014

Hotel is located just off the beach, beaches are very clean and beautiful views. Staff goes out of their way to make it special, extremely helpful, I would rate the staff five star!! Pool is clean, two water slides, very kid friendly, family friendly place to stay. Lots of food variety, a kids smorgasbord too. The food was very good.... More

Was this review helpful? Yes 3
Sunscape Ixtapa... E, General Manager at Sunscape Dorado Pacifico Ixtapa, responded to this review

Dear Gaylene W, First of all, I would like to thank you so much for taking the time to share your review on your experience with us . It is always a pleasure to read our guest's feedback. We are very pleased to know that your stay with us was of your total satisfaction, it is always an honor to... More

Ontario
Reviewer
5 reviews 5 reviews
5 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed April 29, 2014 via mobile

Just returned from Sunscape, had a wonderful time. The staff are so friendly! Room was on the 18th floor, partial ocean view with a king size bed. It was spotless! min bar was restocked daily. Loved the no reservation policy, it was a nice change from other resorts where you are only allowed one or two al a cartes. Food... More

Was this review helpful? Yes 2
Sunscape Ixtapa... E, General Manager at Sunscape Dorado Pacifico Ixtapa, responded to this review

Dear playaaqua, We would like to thank you so much for taking the time to share your experience with the community and us on TripAdvisor. your opinion is very important to us as it is to know that you enjoyed your vacation. For us it is a great honor to read comments like yours, they make us feel that we... More

Toronto, Canada
2 reviews
8 helpful votes 8 helpful votes
1 of 5 stars Reviewed April 28, 2014

Me and the family just returned from this resort on April 26, 2014. All I can say is this was the MOST HORRIBLE RESORT that I have ever been to in the last 10 years of my travels. The hotel was very run down. The staff was not very helpful nor did they go out of their way to assist... More

Was this review helpful? Yes 5
Winnipeg, Canada
1 review
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed April 28, 2014

I have never written a review but I felt I had to in this case because every single review we read prior to this trip was wonderful and deceiving. lets start from the beginning, Rooms are clean, we originally got two doubles but they quickly changed us to a king which was fine. Elevators are so tiny and stuffy with... More

Was this review helpful? Yes 6
Toronto ON Canada
Reviewer
3 reviews 3 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed April 28, 2014

My husband and I recently spent a great week at Sunscape Dorado Pacifico with our 3 month old baby. The atmosphere was very family-friendly and the staff were all amazing with our daughter, talking to her and smiling at her at every opportunity. We were continually accommodated by the staff, especially during mealtimes when our little one needed to be... More

Was this review helpful? Yes
Sunscape Ixtapa... E, General Manager at Sunscape Dorado Pacifico Ixtapa, responded to this review

Dear Bellevillian, On behalf of Sunscape Dorado Pacifico Ixtapa staff and my own I would like to thank you so much for taking the time to write such a nice review of us on TripAdvisor, we value your time and opinion. It is very heartwarming to read that you and your baby had a great time at the resort, and... More

2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed April 25, 2014

I like to thanks the Sunscape staff in pacifico dorado in ixtapa starting with checking in staff and bell boy Jaime wonderful service friendly and hard worker also I w like to mention the staff at Dmarios Fernando the captain went the extra mile on his service a long with Christian our server these two we're amazing staff the restaurant... More

Was this review helpful? Yes 1
Sunscape Ixtapa... E, General Manager at Sunscape Dorado Pacifico Ixtapa, responded to this review

Dear Elizabeth G, I would like to thank you so much for giving us your feedback on TripAdvisor, we value your time and opinion. It is always nice to know that we fulfill your expectations, it is a pleasure to go beyond the limits just to hear that you left happy and pleased with our services, that is our greatest... More

Chicago, Illinois
2 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed April 21, 2014

We have stayed at all-inclusive hotels in Mexico for several years. This year our choice in Ixtapa was extraordinary! The staff attention and friendliness at the Sunscape Dorado Pacifico was so welcoming. Our accommodations were comfortable, clean and well-furnished. We loved the balcony view to the ocean, the mini-frig and coffee maker, the very comfortable beds and the daily fresh... More

Was this review helpful? Yes 4
Sunscape Ixtapa... E, General Manager at Sunscape Dorado Pacifico Ixtapa, responded to this review

Dear Edie A, On behalf of Sunscape Dorado Pacífico staff and my own, thank you so much for your visit, your review, your friendship and your preference, we are flattered to know that your time with us was great and that you enjoyed your stay. For us is very motivating to know that our guests leave with positive feelings and... More

Airdrie, Canada
1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed April 19, 2014

Just returned March 18th this was my first time to Ixtapa and we were very happy with the hotel it was kept so clean and the staff was great and very busy. There is always something to find at the buffet for all. They treat you like royalty dont forget to tip the egg and french toast girls they are... More

Was this review helpful? Yes 2
Sunscape Ixtapa... E, General Manager at Sunscape Dorado Pacifico Ixtapa, responded to this review

Dear CATHY S, On behalf of Sunscape Dorado Pacifico staff and my own I would like to thank you so much for taking the time to write such a nice review of us on TripAdvisor. Your time and opinion are very valuable to us. It is so nice to know that you enjoyed your time at our resort and Ixtapa,... More

Calgary, Canada
1 review
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed April 19, 2014

April 11 – 18. My husband and I with another family and small child choose this resort because it was a family resort to relax and unwind. We were wrong! We have been travelling for many years and this is the first time that we felt intimidated and frightened (before the earthquake). The first couple of days were wonderful. The... More

Was this review helpful? Yes 2
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Additional Information about Sunscape Dorado Pacifico Ixtapa

Address: Paseo de Ixtapa s/n Lote 3-A, Ixtapa, Zihuatanejo 40884, Mexico
Phone Number:
Location: Mexico > Pacific Coast > Guerrero > Zihuatanejo > Ixtapa
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Sunscape Dorado Pacifico Ixtapa 4*
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Also Known As:
Sunscape Dorado Pacifico Ixtapa Hotel Ixtapa
Hotel Dorado Pacifico
Dorado Pacifico Ixtapa

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Amenities

Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style
#4 On the Beach Hotel in Ixtapa #5 Family Hotel in Ixtapa #6 Romantic Hotel in Ixtapa #6 Luxury Hotel in Ixtapa
Hotel Class
Official Description (provided by the hotel)
Located in the heart of the beautiful beach town of Ixtapa on Mexico's popular Pacific coast, Sunscape Dorado Pacifico Ixtapa is a mere 20 minutes from Ixtapa Zihuatanejo International Airport. The resort offers families, couples and singles an Unlimited-Fun® escape. Each of the 285 guest rooms and suites, located in the 11-story tower, offers a private, furnished balcony with stunning ocean views.The Unlimited-Fun®, vibrant getaway begins with one shimmering pools with two waterslides and a swim-up bar, an Explorer’s Club with a playground, gourmet restaurants, relaxing bars serving premium brands and tons of daily activities. Ideally situated just 10 minutes away from the town of Zihuatanejo, guests will have the opportunity to enjoy fantastic golfing, shopping and nightlife for all ages and interests. ... more   less 
Number of rooms
285

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