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Sunscape Dorado Pacifico Ixtapa

#9 of 25 Hotels in Ixtapa
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Paseo de Ixtapa s/n Lote 3-A, Ixtapa, Zihuatanejo 40884, Mexico
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1 room 1 guest
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Sunscape Dorado Pacifico Ixtapa
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1,354 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Chicago, Illinois
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 2 days ago NEW

The hotel in general left a lot to be desired! The rooms are okay but not serviced frequently. My fiance and i requested extra towels and drinks for the room that never came. Even after we called 3 times. The worst of it was the restaurants!! One night they had only ONE restaurant open for the entire hotel! Thats right... More 

Was this review helpful? Yes 1
Los Angeles, California
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed 1 week ago

This trip started off with 25 family and friends going to Ixtapa. Right when we checked in mine and my husbands room wasnt ready and they told us to come back in 45 min. It was 5:00 pm. One of the nights our room's electricity went out. We called front desk and they said they were sending someone over. After... More 

Was this review helpful? Yes 2
New York City, New York
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 1 week ago

Our little son, who is 2 years old (terrible two’s!) smashed his right middle finger in the bathroom’s door of our room, just 15 minutes after we arrived to the hotel. Blood came out and I was afraid he was losing the top of his finger. A room-waitress saw us running to the elevator, and when we arrived to the... More 

Was this review helpful? Yes 3
La Crosse, Wisconsin
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed July 31, 2015

We were just here July 19-26, 2015. We had a great honeymoon, thanks to everyone at this resort. Service was impeccable. Didn't have one single bad experience with the people. Simon the pool bartender was awesome, Alejandro with the entertainment crew, too! Maria helped us get settled in, even though we did get roped into listening to the "vacation membership"... More 

Was this review helpful? Yes 5
Kelowna, Canada
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed July 9, 2015

Absolutley love this resort. We have been twice can't wait till Feb/2016 so we can enjoy it again. We always do 2 weeks this time we are considering 3!! Staff is amazing. We love them all. Very clean, great food. Comfy beds. Need I say more!! We've been to many resorts in Mexico and enjoy this one the best. Can't... More 

Was this review helpful? Yes 6
Los Angeles, California
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed July 7, 2015

The hotel is just flat out amazing. Big pool right next to the beach, friendly staff, very clean. The best part of our trip was spending time with the entertainment staff. They were ABSOLUTELY AMAZING! The aquatic show was really cool. Big shoutout to the Entertainment Team! My family loved the activities that the Entertainment Team offered. I really liked... More 

Was this review helpful? Yes 3
Level Contributor
27 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed July 2, 2015

Massages, food, place,activities, great area for relaxing along the Ocean,the only thing but is the swimming pool deep isn't what I expected, single, family, or groups will have a great time,airport close from hotel for USA,Canada,arrives or departure

Was this review helpful? Yes 2
Burbank, California
2 reviews
common_n_hotel_reviews_1bd8 12 helpful votes
1 of 5 stars Reviewed July 2, 2015

I have been vacation for about 24 years now and this Sunscape Dorado has been the worst hotel I have ever stayed. We stayed here on June 26th. When we arrived from the beginning I noticed how poor this hotel was. The lobby was hot you can't even imagine. Then we checked in and they gave us a room which... More 

Was this review helpful? Yes 11
Riverside, California
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
1 of 5 stars Reviewed July 1, 2015

NOT A Apple Vacation resort Not a 5 golden Apple Not a place for a vacation to relax. false advertising ruined our vacation. They say 8 Restaurants False , they say pool and beach service False, they say 5 Apple resort False. This resort is a hotel and not a good one at that. None of the ice machines o(... More 

Was this review helpful? Yes 4
Woodstock, Illinois
Level Contributor
15 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
2 of 5 stars Reviewed June 30, 2015

This is the only negative review I have ever written. This property is advertised offering 8 restaurants of which 6 are main restaurants. We arrived Saturday June 13th to find only one restaurant open, Windows buffet open for breakfast, lunch and dinner. The Cocoa Cafe which is coffee and sweets was open along with the Barefoot Grill by the pool... More 

Was this review helpful? Yes 8
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