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All 29 Ixtapa hotels

Sunscape Dorado Pacifico Ixtapa

4.0 of 5 Hotel   |   Paseo de Ixtapa s/n Lote 3-A, Ixtapa, Zihuatanejo 40884, Mexico
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Sunscape Dorado Pacifico Ixtapa
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Ranked #8 of 29 hotels in Ixtapa
A recent review
5 of 5 stars reviewed 2 days ago
LynseyM123 Burlington, Canada
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952 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (232)
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English first
Calgary, Canada
1 review
2 of 5 stars Reviewed yesterday NEW

April 11 – 18. My husband and I with another family and small child choose this resort because it was a family resort to relax and unwind. We were wrong! We have been travelling for many years and this is the first time that we felt intimidated and frightened (before the earthquake). The first couple of days were wonderful. The... More

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Burlington, Canada
Reviewer
3 reviews 3 reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

We had an amazing vacation. Not one complaint. We always said we wouldn't go to the same hotel twice but sunscape is the exception. If you are trying to decide whether to book I strongly recommend it.

Was this review helpful? Yes 2
Fargo, North Dakota
Senior Reviewer
7 reviews 7 reviews
4 of 5 stars Reviewed 4 days ago NEW

My second time in Ixtapa and the weather is perfect every day - we were able to eat all our meals out doors - the daily activities were well organized and fun. The staff went above and beyond to make sure all was to your every expectation. I will return there no doubt what so ever

Was this review helpful? Yes 1
Grande Cache, Canada
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago NEW

We just returned from an 8 day trip with two other couples, Apr.4-12. It was my first time in Mexico but others I was travelling with had been several times. The staff and service were excellent Monday through Thursday but come the weekend when the Mexican families started to arrive the level of service dropped. The resort itself is extremely... More

Was this review helpful? Yes 1
Sunscape Ixtapa... E, General Manager at Sunscape Dorado Pacifico Ixtapa, responded to this review

Dear JayLea97, I would star my response by thanking you so much for taking the time to give us your valuable comments on TripAdvisor we appreciate all of them. I am very sorry to read that our services were not fully satisfactory for you, we understand that we have people from different parts of the world with different opinions and... More

Vancouver, B.C.
Senior Contributor
36 reviews 36 reviews
18 hotel reviews
33 helpful votes 33 helpful votes
4 of 5 stars Reviewed 1 week ago

This was our first time to the Pacific Side of Mexico. I was a little hesitant to come to this side, as we usually stay on the Mayan side. We are also no stranger to all inclusives. We were so impressed with the Sunscape. We travelled just the two of us, mid forties for a week at spring break. Our... More

Was this review helpful? Yes 2
Sunscape Ixtapa... E, General Manager at Sunscape Dorado Pacifico Ixtapa, responded to this review

Dear Pea18 , On behalf of Sunscape Dorado Pacífico Ixtapa staff and my own I would like to thank you so much for taking the time to write such a detailed feedback of your stay. It is very relevant for us to know that our clients take time to give us their valuable opinion. It is so nice to read... More

Barrhead, Canada
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

We just returned from a week of absolute bliss at the Sunscape in Ixtapa, March 28-April 4! We have been a few places in Mexico and nothing has compared to Ixtapa and the Sunscape! The Staff and Service there in general was the best we have ever had as well as the friendliest by far! Some of our favorites were... More

Was this review helpful? Yes 1
Sunscape Ixtapa... E, General Manager at Sunscape Dorado Pacifico Ixtapa, responded to this review

Dear Cassy K, On behalf of Sunscape Dorado Pacífico Ixtapa staff and my own i would like to thank you so much for taking the time to give us the feedback of your stay on TripAdvisor. We value your time and opinion. It is very satisfactory to read that you enjoyed our resort as well as Ixtapa-Zihuatanejo. The warmth of... More

Red Deer, Canada
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago via mobile

We stayed for 10 days. Got a little tired of the buffet but the alacarts made up for it. Staff was very good. Resort was very clean. Explored both Ixtapa and Zihuatanejo. Had lots of fun at Alex's bar in Ixtapa. Ixtapa Island was a little overrated. Went fishing with Big Ben. It was what you would expect. Fun though.... More

Was this review helpful? Yes 1
Sunscape Ixtapa... E, General Manager at Sunscape Dorado Pacifico Ixtapa, responded to this review

Dear mark v, On behalf of Sunscape Dorado Pacífico Ixtapa staff and my own, i would like to thank you so much for taking the time to give us your feedback on TripAdvisor, we value your time and opinion as it helps u to identify our opportunity areas and make improvements to provide a better service every day and achieve... More

Calgary, Alberta
1 review
4 of 5 stars Reviewed 1 week ago

We've just returned after spending a week (March 26, 2014) at this resort. We had no idea what to expect but very much surprised at the excellent service. All staff were so willing to do everything they could to make the stay comfortable and relaxing. Good location and very clean. All staff very friendly and we had no trouble despite... More

Was this review helpful? Yes
Sunscape Ixtapa... E, General Manager at Sunscape Dorado Pacifico Ixtapa, responded to this review

Dear Hirji, I would like to thank you so much for taking the time to write such a nice review of us on TripAdvisor, your opinion is very relevant to us as is the most accurate way to identify the ares where we can improve our service. Thank you so much for giving yourself the opportunity to live the "Unlimited... More

Lethbridge, Canada
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

The bad- very hard beds, almost like sleeping on concrete, ALL the beds in the resort are the same they told us. If you like a firm mattress, you will be fine! Very loud at night across the street as it is across from some night life, bring some earplugs! You have to stalk the elevators to watch which ones... More

Was this review helpful? Yes 1
Sunscape Ixtapa... E, General Manager at Sunscape Dorado Pacifico Ixtapa, responded to this review

Dear KrisAnns, To start my reply i would like to thank you so much for taking the time to write such a nice review of us on TripAdvisor. We value your time and opinion. It is nice to know that you enjoyed your time here at the resort despite the inconvinients that you mentioned, be completely sure that we will... More

Calgary, Canada
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

We just returned from a week of absolute bliss at the Sunscape in Ixtapa, March 28-April 4! The service at this resort is phenomenal, very attentive and everyone was super helpful and soo nice!!! The food is delicious, wether you eat at the buffets or at the a la cartes, all were very good and lots of variety and love... More

Was this review helpful? Yes 1
Sunscape Ixtapa... E, General Manager at Sunscape Dorado Pacifico Ixtapa, responded to this review

Dear Mindy A, On behlaf of Sunscape Dorado Pacífico Ixtapa staff and my own, i would like to thank you so much for taking the time to write sucha a nice and detailed review of us on TripAdvisor, we value so much your time and opinion. It is nice to know that you enjoyed our resort and Ixtapa despite the... More

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Additional Information about Sunscape Dorado Pacifico Ixtapa

Address: Paseo de Ixtapa s/n Lote 3-A, Ixtapa, Zihuatanejo 40884, Mexico
Phone Number:
Location: Mexico > Pacific Coast > Guerrero > Zihuatanejo > Ixtapa
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#4 On the Beach Hotel in Ixtapa
#4 Family Hotel in Ixtapa
#6 Romantic Hotel in Ixtapa
#6 Luxury Hotel in Ixtapa
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Sunscape Dorado Pacifico Ixtapa 4*
Official Description (provided by the hotel):
Located in the heart of the beautiful beach town of Ixtapa on Mexico's popular Pacific coast, Sunscape Dorado Pacifico Ixtapa is a mere 20 minutes from Ixtapa Zihuatanejo International Airport. The resort offers families, couples and singles an Unlimited-Fun® escape. Each of the 285 guest rooms and suites, located in the 11-story tower, offers a private, furnished balcony with stunning ocean views.The Unlimited-Fun®, vibrant getaway begins with one shimmering pools with two waterslides and a swim-up bar, an Explorer’s Club with a playground, gourmet restaurants, relaxing bars serving premium brands and tons of daily activities. Ideally situated just 10 minutes away from the town of Zihuatanejo, guests will have the opportunity to enjoy fantastic golfing, shopping and nightlife for all ages and interests. ... more   less 
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Also Known As:
Sunscape Dorado Pacifico Ixtapa Hotel
Sunscape Dorado Pacifico Ixtapa Hotel Ixtapa
Hotel Dorado Pacifico
Dorado Pacifico
Dorado Pacifico Ixtapa

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