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Sunscape Dorado Pacifico Ixtapa

#5 of 23 Hotels in Ixtapa
Certificate of Excellence
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Paseo de Ixtapa s/n Lote 3-A, Ixtapa, Zihuatanejo 40884, Mexico
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Sunscape Dorado Pacifico Ixtapa
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Sunscape Dorado Pacifico Ixtapa
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1,194 reviews from our community

Traveler rating
    511
    435
    144
    61
    43
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401
424
14
6
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Waterman, IL
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed yesterday NEW

Stayed at the Sunscape Dorado Pacifico from 22 March to 29 March 2015. The resort is smaller and a little older but has been updated. The front desk and bell service were excellent! We asked to upgrade to a suite they said they had one but the view was less than we had and the front desk staff asked us... More 

Was this review helpful? Yes
1 review
5 of 5 stars Reviewed yesterday NEW via mobile

Not only our first time in Ixtapa, but our first to experience an all inclusive resort. The staff went out of their way to accommodate all our needs. My daughter and I felt safe and had a great time. Would recommend resort to friends and family.

Was this review helpful? Yes
Skokie, Illinois
2 reviews
4 of 5 stars Reviewed yesterday NEW

Loved the location on the beach and generally for an all inclusive food flavor was excellent and loved it that reservations were not required. Service was good and room was nice. However, on the down side, the chair game at this location was incredible. We have taken dozens of beach and pool vacations and never have we found that you... More 

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Rice Lake, Wisconsin
1 review
5 of 5 stars Reviewed 2 days ago NEW

First of all, we have been Ixtapa/Zihuat vacationers for about the last 12 years. We went every year for 8 or 9 years and then missed the last couple of years due to different reasons. We like returning to the same area and prefer the hotel we are used to. In all of those years, we have stayed at the... More 

Was this review helpful? Yes 1
Calgary, Canada
1 review
4 of 5 stars Reviewed 2 days ago NEW

Our family of four had such a great time last year that we came back, and brought my parents this time. We got the family suite and asked for an extra bed so our kids didn't have to sleep together. It was perfect for us, clean, lots of room and an amazing view! We had an amazing ocean view and... More 

Was this review helpful? Yes 1
Contributor
12 reviews 12 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

My daughter and I stayed at this location 2 weeks ago. We had a great time. The hotel is older but has been renovated nicely. The food was wonderful. The staff were all friendly and went the extra mile to accommodate any requests. The beach is long and beautiful. The surf is a little rough but fun to play in.... More 

Was this review helpful? Yes 1
West Kelowna, Canada
Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

This Hotel is a great place for a quiet visit, close to all amenities in Ixtapa. We found the staff to be very engaged with their guests and were quick to act on requests. Cudos to Antonio at the pool delivering our refreshments, to Blanca the supervisor of the entertainment group for going out of her way to create a... More 

Was this review helpful? Yes 1
Sunscape Ixtapa... E, Gerente at Sunscape Dorado Pacifico Ixtapa, responded to this review

Dear Ron G, We appreciate the time that you took to let us know your opinion of us on TripAdvisor. We are so happy to hear that our staff did a good job and made your stay so pleasant. Also, we want to thank you for giving us your remarks, this is the best way to know the areas that... More 

Toronto, Canada
2 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Spent one week from March 16 to 23 on family vacation. We did not pay high end price and did not expect high end meals or accommodations. The hotel and rooms were very clean and staff worked hard. Great to have choice of speciality restaurants with no reservations and as often as we would like. Food was good. Room drinks... More 

Was this review helpful? Yes 1
Sunscape Ixtapa... E, Gerente at Sunscape Dorado Pacifico Ixtapa, responded to this review

Dear Canadanyc, Thank you very much for such a nice review of us. It is always a pleasure to read our guest’s feedback in order for us to improve our service levels and maintain those who make us proud of in order to fulfill our guest’s expectations. Rest assured that they will be taken into consideration in order to improve... More 

Okanagan
Reviewer
5 reviews 5 reviews
5 hotel reviews
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

We stayed for a week at the beginning of March. The location is a great location. The beach is gorgeous but swimming in it is not an every day occurrence as some days the waves are just to powerful.It is nice you don't have to wear the bracelet, and you don't have to line up every morning to make reservations,... More 

Was this review helpful? Yes 4
Sunscape Ixtapa... E, Gerente at Sunscape Dorado Pacifico Ixtapa, responded to this review

Dear SunshineOkanagan, On behalf of Sunscape Dorado Pacifico staff and my own I would like to thank you for taking the time to post a review of your experience with us. Our guests comments are truly important for us as these provide us with valuable information to improve our service levels and product. We regret to know that in this... More 

Clearlake, California
2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

As soon as you arrive you get help at the door from Fredy,Appolonio and Ever. Next, after traveling, a drink is definitely needed. The bartenders Simon,Raymundo, George,Jorge,Eler,Silvanio,Clemente are excellent!!!! Make perfect drinks with huge smiles!!! Back to the room to unpack, Marina and Lydia kept our rooms spotless!!! Now it's time for a swim in the beautiful pool. Gorgeous!!!! Delivering... More 

Was this review helpful? Yes 3
Sunscape Ixtapa... E, Gerente at Sunscape Dorado Pacifico Ixtapa, responded to this review

Dear Jackiemd2014, Thank you very much for such a nice review of us. We are very happy to know that you enjoyed your vacation at our resort and that our friendly staff made it possible. Also, we would like to thank you for taking the time to share your experience with us on TripAdvisor. We just want to say that... More 

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