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All 23 Ixtapa hotels

Sunscape Dorado Pacifico Ixtapa

4.0 of 5 Hotel   |   Paseo de Ixtapa s/n Lote 3-A, Ixtapa, Zihuatanejo 40884, Mexico
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79%
Ranked #7 of 23 hotels in Ixtapa
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 3 days ago
Paulina G
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1,009 people have reviewed this hotel

Traveler rating
    432
    363
    117
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4
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (244)
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English first
romeoville il
2 reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed 2 days ago NEW

I felt that for what I paid for was not what u expected the bed were not queen size but full . Also for being an all inclusive if you wanted a better meal you can purchase a bottle of wine and have a choice of a filet mignon or lobster . The rooms were small not what you see... More

Was this review helpful? Yes
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Every single time we said thank you, they said : It's a pleasure. I love being in there, the rooms were very clean, and the staff! OMG I LOVE YOU CARLOS AND XAVY! I miss you so much! The food was excellent, congrats to the chefs of every restaurant. Unforgettable experience ♥

Was this review helpful? Yes 3
Lancaster, California
1 review
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 1 week ago

I went there the first week of july ,the staff great, fabian at the lobby every single morning asking what we need nice person,israel also with a smile ,isidro , juan, all the bartenders really kind,the hotel is going thru a renovation,honestly i dont think is a 4 star but the main thing is clean, at the seafood restaurant i... More

Was this review helpful? Yes 4
Sunscape Ixtapa... E, Director General at Sunscape Dorado Pacifico Ixtapa, responded to this review

Dear Marta F First of all, thank you very much for taking the time to write a review of your experience with us on TripAdvisor. It is very value for us and very helpful for travelers, your opinion helps them to make a decision on their next trip. Thank you for your nice comments of our resort and your recommendations.... More

Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

The hotel is nice, the staff service is outstanding, it's clean, and worth the cost. The food was well presented, however being in the restaurant business in the US and knowledgeable in health department regulations, I think ALL hotels in Mexico should educate themselves in food handling. Someone in their leadership positions should fly to California and get food handling... More

Was this review helpful? Yes 1
Sunscape Ixtapa... E, Director General at Sunscape Dorado Pacifico Ixtapa, responded to this review

Dear Herlindros76, On behalf of Sunscape Dorado Pacifico Ixtapa staff and my own, I would like to thank you very much for taking the time to post a review of your experience with us.Our guests comments are truly important for us as these provide us with valuable information to improve our service levels and product, so, rest assured that each... More

Las Vegas, Nevada
Reviewer
3 reviews 3 reviews
4 of 5 stars Reviewed 1 week ago

We stayed for 11 days at the sunscape, we arrived 3 hours before check in and they allowed us to have our room early with no extra fees, we were very happy cause we had an overnight flight from Las Vegas . It was very humid while checking in and they gave us a damp cool towel and a nice... More

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Sunscape Ixtapa... E, General Manager at Sunscape Dorado Pacifico Ixtapa, responded to this review

Dear ChitoGuti, On behalf of Sunscape Dorado Pacifico Ixtapa staff and my own, I would like to thank you very much for taking the time to write such a nice review of us on TripAdvisor. We are very happy to know that you had a very nice vacation. Our commitment is to provide a quality service and a wonderful experience,... More

San Diego, California
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 2 weeks ago

My ladyfriend and I booked a four-night package out of LA in mid-June and had a nice quick getaway. The hotel was wonderful but not without a few drawbacks. The package was really cheap and made all the cons well worth it. We spent the vast majority of our time relaxing at the pool and beach taking advantage of the... More

Was this review helpful? Yes 3
Sunscape Ixtapa... E, General Manager at Sunscape Dorado Pacifico Ixtapa, responded to this review

Dear ScottyPantsMcGee, On behalf of Sunscape Dorado Pacifico Ixtapa staff and my own, I would like to thank you very much for taking a while to post a review of your experience with us on TripAdvisor. We are very happy to know that you enjoyed your vacation. We are working on a daily basis to exceed our guest’s expectations, Please,... More

Los Angeles, California
Reviewer
3 reviews 3 reviews
18 helpful votes 18 helpful votes
1 of 5 stars Reviewed 4 weeks ago

Where do I begin? It's tough for me to write a negative review (my first ever) but I feel that potential travelers need to hear the truth. Frankly, I'm confused by the myriad of positive reviews this hotel has received in the last couple of months. We were guests at the Sunscape Ixtapa June 10-13 before transferring to a different... More

Was this review helpful? Yes 10
Doradoixtapa, General Manager at Sunscape Dorado Pacifico Ixtapa, responded to this review

Dear pvluv, On behalf of the staff and Management of our resort we would like to thank you for taking the time to post a review of your experience with us. Our guests comments are truly important for us as these provide us with valuable information to improve our service levels and product. We regret to know that our resort... More

Texas
2 reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed June 18, 2014

We stayed in a oceanview suite from June 3-9, 2014 and had a wonderful time. The resort is small and family oriented. The staff is what makes this resort We have been going to Mexico and staying in all inclusives since the 90's. If you want a relaxing vacation with food, drinks and great people, stay here. It is not... More

Was this review helpful? Yes 5
Sunscape Ixtapa... E, General Manager at Sunscape Dorado Pacifico Ixtapa, responded to this review

Dear Kim Dahl, On behalf of Sunscape Dorado Pacifico Ixtapa staff and my own, I would like to thank you very much for taking a while to share your nice experience on TripAdvisor. We are very glad and pleased to know that our staff made your stay more enjoyable. Please be completely sure that we will give your compliments to... More

Minneapolis, Minnesota, Usa
2 reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed June 12, 2014

Fabulous all inclusive in Iztapa, Mexico. My wife have made this our January getaway for the past few years and have always had a memorable stay. The rooms offer fantastic ocean views and the sounds of the waves lull you into a state of complete relaxation. The village square is across the street and is filled with fun places to... More

Was this review helpful? Yes 7
Sunscape Ixtapa... E, Director General at Sunscape Dorado Pacifico Ixtapa, responded to this review

Dear Pramos1850, First of all, on behalf of Sunscape Dorado Pacifico Ixtapa staff and my own, I would like to thank you for your confidence and preference. Also, many thanks for taking the time to share such a nice review of us on TripAdvisor. We are so glad to know that we met your expectations and you enjoyed your vacation... More

Dallas, Texas
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed June 3, 2014

We stayed at this resort during the week of Thanksgiving and were pleased with the service and overall value. The staff were generous and helpful- both inside the hotel and at all of the restaurants. Our room was clean and spacious and if the elevator was slow we simply took the stairs. I enjoyed getting to know our servers and... More

Was this review helpful? Yes 4
Sunscape Ixtapa... E, General Manager at Sunscape Dorado Pacifico Ixtapa, responded to this review

Dear Tricia L, On behalf of Sunscape Dorado Pacífico Ixtapa staff and my own, I would like to thank you so much for taking the time to write such a nice review of us on TripAdvisor, your opinion is very important to us. It is a pleasure to read that you enjoy your time here at the resort, our guests... More

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Additional Information about Sunscape Dorado Pacifico Ixtapa

Address: Paseo de Ixtapa s/n Lote 3-A, Ixtapa, Zihuatanejo 40884, Mexico
Phone Number:
Location: Mexico > Pacific Coast > Guerrero > Zihuatanejo > Ixtapa
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Sunscape Dorado Pacifico Ixtapa 4*
Reservation Options:
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Also Known As:
Sunscape Dorado Pacifico Ixtapa Hotel Ixtapa
Hotel Dorado Pacifico
Dorado Pacifico Ixtapa

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Amenities

Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style
#4 On the Beach Hotel in Ixtapa #6 Romantic Hotel in Ixtapa #6 Family Hotel in Ixtapa #6 Luxury Hotel in Ixtapa
Hotel Class
Official Description (provided by the hotel)
Located in the heart of the beautiful beach town of Ixtapa on Mexico's popular Pacific coast, Sunscape Dorado Pacifico Ixtapa is a mere 20 minutes from Ixtapa Zihuatanejo International Airport. The resort offers families, couples and singles an Unlimited-Fun® escape. Each of the 285 guest rooms and suites, located in the 11-story tower, offers a private, furnished balcony with stunning ocean views.The Unlimited-Fun®, vibrant getaway begins with one shimmering pools with two waterslides and a swim-up bar, an Explorer’s Club with a playground, gourmet restaurants, relaxing bars serving premium brands and tons of daily activities. Ideally situated just 10 minutes away from the town of Zihuatanejo, guests will have the opportunity to enjoy fantastic golfing, shopping and nightlife for all ages and interests. ... more   less 
Number of rooms
285

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