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All 23 Ixtapa hotels

Sunscape Dorado Pacifico Ixtapa

4.0 of 5 Hotel   |   Paseo de Ixtapa s/n Lote 3-A, Ixtapa, Zihuatanejo 40884, Mexico
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Ranked #7 of 23 Hotels in Ixtapa
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 2 weeks ago
Mickey I Green Bay, Wisconsin, United States
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1,028 reviews from our community

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    120
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    41
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354
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5
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Green Bay, Wisconsin, United States
1 review
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 2 weeks ago

My family stayed at Sunscape over Easter break and we had a wonderful time! The weather was great, the food and service was excellent and we will definitely be back! We recommend it to anyone looking for an all-inclusive vacation!

Was this review helpful? Yes 6
Sunscape Ixtapa... E, General Manager at Sunscape Dorado Pacifico Ixtapa, responded to this review

Dear Mickey I, Thank you very much for taking the time to write such a nice review of us on TripAdvisor. It is very nice to hear that you had a wonderful time. Also, thank you for your preference and recommendation to our resort. We really hope to see you soon at this your home away from home, Sunscape Dorado... More

San Diego
Reviewer
5 reviews 5 reviews
5 hotel reviews
33 helpful votes 33 helpful votes
3 of 5 stars Reviewed 2 weeks ago

I recently stayed at the resort from Aug 22nd to the 26rh 2014 Overall, I liked the resort but its not the best choice for couples or honeymooners. The pool area is over run with children running and splashing. The swim up bar is supposed to be for adults but nobody inforces the rules. This mkes for lots of pool... More

Was this review helpful? Yes 1
Sunscape Ixtapa... E, Director General at Sunscape Dorado Pacifico Ixtapa, responded to this review

Dear luvcat, Thank you for taking the time to write your comments on Trip Advisor about your stay with us. Your remarks are very much appreciated as they help us to improve our service, and our product. We hope to have the honor of welcoming you back to this your home away from home allowing us the opportunity of providing... More

Swift Current, Saskatchewan, Canada
2 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 3 weeks ago

This was one of the best places we ever stayed at. Customer service and friendliness was wonderful. The hotel is clean, and very nice and all our needs were accomadated. It is a fun, family resort with activities for all. All but one of the a la carte restaurants are walk in, which is a nice change from always having... More

Was this review helpful? Yes 2
Sunscape Ixtapa... E, General Manager at Sunscape Dorado Pacifico Ixtapa, responded to this review

Dear Aline G, First of all, thank you very much for taking the time to post a very nice review of us on TripAdvisor, it is very important for all of us. We are so happy to know that we met your expectations. We really appreciate your preference and recommendation to our resort. We are very proud and will continue... More

Los Angeles, California, United States
Reviewer
5 reviews 5 reviews
4 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 3 weeks ago

My Family and I visited this place August 2012, we had an AMAZING time here at Sunscape Dorado. We were welcomed and greeted by friendly staff who showed us around the hotel and to our room. The food was really good as our family invaded all the buffets and restaurants there. I really enjoyed the Japanese restaurant. The bartenders always... More

Was this review helpful? Yes 3
Sunscape Ixtapa... E, General Manager at Sunscape Dorado Pacifico Ixtapa, responded to this review

Dear James S, We would like to thank you very much for taking the time to post such a nice review of us on TripAdvisor, as well as for your confidence and preference. We are so glad to hear that you had a great time at our resort. We wish we could have you soon at this your home away... More

Houston, Tx.
Top Contributor
100 reviews 100 reviews
25 hotel reviews
35 helpful votes 35 helpful votes
4 of 5 stars Reviewed 3 weeks ago

The resort is beautiful, along with some great people such as; Saul & Enrique at the breakfast buffet, Isidro & Carlos in Bluewater lunch, Issac in Italian rest., and Raymond in the pool bar, Antonio the pool waiter & Raul Vazquez the front desk Manager. I think this resort has the best staff of any all-inclusive I have visited in... More

Was this review helpful? Yes 4
Sunscape Ixtapa... E, General Manager at Sunscape Dorado Pacifico Ixtapa, responded to this review

Dear JimH_11, Thank you very much for taking a moment to post a review of us on TripAdvisor, it is very value for us. We are glad to know that you enjoyed your vacation at our resort Sunscape Ixtapa. Also, we would like to thank you for your remarks, these will be taken into consideration in order to improve our... More

El Segundo, California, United States
2 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 4 weeks ago

This was my second trip to Ixtapa first time staying at the Sunscape Dorado. Customer Service started as they open your cab door at the curb. The employees greeted you with a cold towel to freshen up and a welcome fruit drink, they take your luggage of your hands right away. As you finish checking in an agent will talk... More

Was this review helpful? Yes 5
Sunscape Ixtapa... E, Director General at Sunscape Dorado Pacifico Ixtapa, responded to this review

Dear KGoede, Thank you very much for taking a while to post such a nice review of us on TripAdvisor. We are very happy to know that you enjoyed your vacation at our resort. Also, we would like to thank you very much for your preference. It will be a pleasure to have you back at this your home away... More

Saint Paul, Minnesota
Senior Reviewer
8 reviews 8 reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed August 18, 2014

My husband and I just came back from an incredible honeymoon here. Everything really was exceptional! I'm usually the one to have a critique about something, but I was very happy with our vacation there. For starters, our room was breath-taking. We had a partial ocean view room with a king bed on the top floor (21) which had an... More

Was this review helpful? Yes 7
Sunscape Ixtapa... E, Director General at Sunscape Dorado Pacifico Ixtapa, responded to this review

Dear Olivia A, First of all, on behalf of Sunscape Dorado Pacifico staff and my own, I would like to thank you very much for taking the time to post such a nice review of us on TripAdvisor, it is really satisfactory to hear that you had a great honeymoon, thank you for choosing our resort to celebrate this special... More

Roswell, United States
Reviewer
3 reviews 3 reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed August 9, 2014

I will say that if you are looking for a very fun getaway that wont break your bank account this place has it all. The one thing that sets this place apart are the amazing kind and outgoing resort staff. For a full experience of our amazing honeymoon week at the Sunscape Dorado Pacifico please check out the following blog... More

Was this review helpful? Yes 4
Sunscape Ixtapa... E, General Manager at Sunscape Dorado Pacifico Ixtapa, responded to this review

Dear Jacob Carroll, On behalf of Sunscape Dorado Pacifico staff and my own I would like to thank you very much for choosing our resort to celebrate your honeymoon. We are very happy to know that you had an amazing experience. Also, I would like to thank you for taking the time to share it on TripAdvisor. Your comments are... More

Chicago, Illinois
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed July 25, 2014

This place is seriously awesome. The beach is so beautiful and clean. The staff is so helpful and welcoming. During our stay, our air conditioner did not work as well as we wanted but decent. The view from every room is breath taking. The pool and palapas can get crowded on the weekends, but not crowded enough to ruin the... More

Was this review helpful? Yes 3
Sunscape Ixtapa... E, General Manager at Sunscape Dorado Pacifico Ixtapa, responded to this review

Dear Adriana C, First of all, thank you very much for choosing our beautiful resort to spend your vacation, we are so glad to hear that had an awesome experience. Also, I would like to thank you for taking the time to post a nice review of us on TripAdvisor. your opinion is very value for us. It is really... More

romeoville il
2 reviews
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed July 23, 2014

I felt that for what I paid for was not what u expected the bed were not queen size but full . Also for being an all inclusive if you wanted a better meal you can purchase a bottle of wine and have a choice of a filet mignon or lobster . The rooms were small not what you see... More

Was this review helpful? Yes 3
Sunscape Ixtapa... E, General Manager at Sunscape Dorado Pacifico Ixtapa, responded to this review

Dear Suzie G, On behalf of Sunscape Dorado Pacifico Ixtapa staff and my own, I would like to thank you for taking the time to post a review of your experience with us on TripAdvisor. Your comments are truly important for us as these provide us with valuable information to improve our service levels and product. We regret to know... More

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Additional Information about Sunscape Dorado Pacifico Ixtapa

Address: Paseo de Ixtapa s/n Lote 3-A, Ixtapa, Zihuatanejo 40884, Mexico
Phone Number:
Location: Mexico > Pacific Coast > Guerrero > Zihuatanejo > Ixtapa
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Sunscape Dorado Pacifico Ixtapa 4*
Number of rooms: 285
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Also Known As:
Sunscape Dorado Pacifico Ixtapa Hotel Ixtapa
Hotel Dorado Pacifico
Dorado Pacifico Ixtapa

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