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Sunscape Dorado Pacifico Ixtapa

#9 of 24 Hotels in Ixtapa
Certificate of Excellence
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Paseo de Ixtapa s/n Lote 3-A, Ixtapa, Zihuatanejo 40884, Mexico
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Sunscape Dorado Pacifico Ixtapa
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1,334 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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La Crosse, Wisconsin
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

We were just here July 19-26, 2015. We had a great honeymoon, thanks to everyone at this resort. Service was impeccable. Didn't have one single bad experience with the people. Simon the pool bartender was awesome, Alejandro with the entertainment crew, too! Maria helped us get settled in, even though we did get roped into listening to the "vacation membership"... More 

Was this review helpful? Yes 2
Kelowna, Canada
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Absolutley love this resort. We have been twice can't wait till Feb/2016 so we can enjoy it again. We always do 2 weeks this time we are considering 3!! Staff is amazing. We love them all. Very clean, great food. Comfy beds. Need I say more!! We've been to many resorts in Mexico and enjoy this one the best. Can't... More 

Was this review helpful? Yes 3
Los Angeles, California
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 4 weeks ago

The hotel is just flat out amazing. Big pool right next to the beach, friendly staff, very clean. The best part of our trip was spending time with the entertainment staff. They were ABSOLUTELY AMAZING! The aquatic show was really cool. Big shoutout to the Entertainment Team! My family loved the activities that the Entertainment Team offered. I really liked... More 

Was this review helpful? Yes 3
Level Contributor
24 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Massages, food, place,activities, great area for relaxing along the Ocean,the only thing but is the swimming pool deep isn't what I expected, single, family, or groups will have a great time,airport close from hotel for USA,Canada,arrives or departure

Was this review helpful? Yes 2
Burbank, California
1 review
common_n_hotel_reviews_1bd8 9 helpful votes
1 of 5 stars Reviewed 4 weeks ago

I have been vacation for about 24 years now and this Sunscape Dorado has been the worst hotel I have ever stayed. We stayed here on June 26th. When we arrived from the beginning I noticed how poor this hotel was. The lobby was hot you can't even imagine. Then we checked in and they gave us a room which... More 

Was this review helpful? Yes 9
Riverside, California
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed 5 weeks ago

NOT A Apple Vacation resort Not a 5 golden Apple Not a place for a vacation to relax. false advertising ruined our vacation. They say 8 Restaurants False , they say pool and beach service False, they say 5 Apple resort False. This resort is a hotel and not a good one at that. None of the ice machines o(... More 

Was this review helpful? Yes 3
Woodstock, Illinois
Level Contributor
14 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
2 of 5 stars Reviewed June 30, 2015

This is the only negative review I have ever written. This property is advertised offering 8 restaurants of which 6 are main restaurants. We arrived Saturday June 13th to find only one restaurant open, Windows buffet open for breakfast, lunch and dinner. The Cocoa Cafe which is coffee and sweets was open along with the Barefoot Grill by the pool... More 

Was this review helpful? Yes 6
Toronto, Canada
Level Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed June 30, 2015

The rooms were comfortable - but be aware that ocean view means that you have a slice of the ocean from somewhere off your balcony - try the ocean front suites for a full view. The grounds, pool, beach area appear small - there is enough space for all, however, people would literally camp out at the pool or on... More 

Was this review helpful? Yes
Beaverton, Oregon
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed June 27, 2015

We stayed June 13-26th. My husband and I had a great time. The staff (especially the entertainment staff who made the trip super fun with games and activities such as aqua aerobics, volleyball, soccer, and water polo) were super friendly and aimed to please. A lot of families, so even though we loved our time with the food and all... More 

Was this review helpful? Yes 3
Los Angeles, California
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed June 27, 2015

We stayed at Sunscape Ixtapa from June 6th thru the 13th, 6 family's from North Hills California. I read up on the hotel, and what we saw upon our arrival was a surprise to say the least. Overall, we have no complaints as to the rooms and location. The staff was friendly, and provided good service. What was not acceptable... More 

Was this review helpful? Yes 3
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