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Sunscape Dorado Pacifico Ixtapa

4.0 of 5 Paseo de Ixtapa s/n Lote 3-A, Ixtapa, Zihuatanejo 40884, Mexico
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Certificate of Excellence 2014
Sunscape Dorado Pacifico Ixtapa
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Sunscape Dorado Pacifico Ixtapa
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1,066 reviews from our community

Traveler rating
    460
    380
    126
    59
    41
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369
371
13
6
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (268)
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1 review
4 of 5 stars Reviewed 2 days ago NEW

My wife and i would recommend Sunscape Dorado to anyone wanting a beautiful vacation. The rooms the view is unbelievable. The service was excellent the people very friendly and helpful. The food very good with lots of varieties.The pool entertainment the best by far. Just ask for Blanca and Carlos and Alex the entertainment these guys gave us was perfect... More 

Was this review helpful? Yes
Kelowna, Canada
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 days ago NEW

Our family would most definitely recommend Sunscape Dorado. We LOVED our vacation and will go back again soon. The staff are fabulous and provide excellent service. The facilities are great too. We loved the rooms, pool, bars, restaurants and the beach. We felt very safe in Ixtapa. Loved the daily activities...volleyball, aquafitness, guacamole contest etc. Our kids did the parasailing... More 

Was this review helpful? Yes 1
Sunscape Ixtapa... E, General Manager at Sunscape Dorado Pacifico Ixtapa, responded to this review

Dear jane m, First of all, thank you very much for your recommendation and preference, we are so glad to hear that you enjoyed your vacation at our resort and know that you are planning back. We will be more than happy to welcome you once again at this your home away from home, Sunscape Dorado Pacífico Ixtapa. Sincerely, Jesús... More 

Clearlake, California
1 review
5 of 5 stars Reviewed 4 days ago NEW

This Hotel is like coming home. Fredy and Felipe meet you at the door and take care of your luggage. The rooms are extremely nice; and the staff makes coming here a dream vacation. In Windows we have:MaLuisa,Magdelana,Benito,Saul & Carlos. Yesenia makes the best waffles and pancakes. The Blue Water Grill: Alicia,Adilene,Ranulfo,Orfenel and Isidro. The Host and Hostess are Ana,... More 

Was this review helpful? Yes
Sunscape Ixtapa... E, General Manager at Sunscape Dorado Pacifico Ixtapa, responded to this review

Dear Jackiemd2014, We are so happy to hear such a nice detailed review of us on TripAdvisor, thank you very much for taking the time for sharing your experience. It is very satisfactory to know that our staff did an excellent job and made you happy. We would love to see you soon at this your home away from home,... More 

Colorado Springs, Colorado
Top Contributor
83 reviews 83 reviews
20 hotel reviews
38 helpful votes 38 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

Sunscape is an extremely non-Americanized family-oriented Mexican Hotel. Our room (Ocean-front Family Suite) was the best ever- large, clean, 2 great decks. We unfortunately could not smoke on these decks, which was their only ruled they adhered to. They did not abide by "dress-code"," adults only "at the swim-up bar, keeping diapered kids in the baby pool, and certainly not... More 

Was this review helpful? Yes 1
Sunscape Ixtapa... E, General Manager at Sunscape Dorado Pacifico Ixtapa, responded to this review

Dear rb3636, Thank you very much for giving us your remarks, they are very value for us in order to improve our service. We regret to know that in this occasion we did not meet your expectations, however, we would like to have the opportunity to welcome you once again to redeem your confidence our resort and service. We really... More 

Minneapolis, Minnesota
2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Just back from here, and wanted to give special praise to the staff of the Entertainment Center: Blanca, Imer, Alejandro, Carlos, Jennifer, and others. They are really exceptional people! They all work incredibly hard to have a great range of activities every day. They have a lot of enthusiasm and friendliness, and really seem to care to make sure that... More 

Was this review helpful? Yes 1
Sunscape Ixtapa... E, General Manager at Sunscape Dorado Pacifico Ixtapa, responded to this review

Dear Andrew E, We are so glad to know that you enjoyed all our activities and also to know that our staff did a good job and kept you happy. Thank you very much for sharing your nice experience on TripAdvisor. We hope to see you soon at this your home away from home, Sunscape Dorado Pacifico Ixtapa. Sincerely, Jesús... More 

Santa Rosa, California
Senior Reviewer
6 reviews 6 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

My husband and I with 8 of our friends spent a glorious 19 days soaking up the sun, eating the wonderful food, a having a great time with the entertainment people, just a few to mention Ramero, Carlos, Blanca, Alex and Himer. What a great group ! Bar service was wonderful ! Thank you, Jorge, Luis,Alexis,Antonio,Simon, Roberto, Ramundo and Xavier... More 

Was this review helpful? Yes 1
Sunscape Ixtapa... E, General Manager at Sunscape Dorado Pacifico Ixtapa, responded to this review

Dear suzb49, Thank you very much for such a nice review of us, we really appreciate the time that you took for sharing your very good comments on TripAdvisor. Also, we would like to thank your for your preference and confidence. We wish to see you next year at this your home away from home, Sunscape Dorado Pacifico Ixtapa. Sincerely,... More 

Lower Lake, California
Reviewer
5 reviews 5 reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

I love this place and the people who work there, they make me feel that I have come home! This is my vacation, no cooking, no cleaning, sun, ocean, wonderful people who make me feel so welcome and are so helpful. They help and encourage me with my Spanish and are so patient with my poor attempts at speaking the... More 

Was this review helpful? Yes 1
Sunscape Ixtapa... E, General Manager at Sunscape Dorado Pacifico Ixtapa, responded to this review

Dear kahoo, We are more than happy to know that you enjoyed your vacation in our beautiful paradise, Ixtapa Zihuatanejo and of course at our resort, Sunscape Dorado Pacifico Ixtapa. Please be completely sure that we will give your compliments to all the staff that you have mentioned. Thank you very much for taking the time to post a nice... More 

Seattle, Washington
1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

This resort is beautiful and the food is standard. The beach is lovely, the rooms are lovely. There is only one issue for me. The swim-up bar (adults only) is PACKED with children. There needs to be something done about this. There is a childrens pool and tons of childrens activities nearby. I have nothing against children running around having... More 

Was this review helpful? Yes 2
Sunscape Ixtapa... E, General Manager at Sunscape Dorado Pacifico Ixtapa, responded to this review

Dear Rod G, First of all, thank you very much for taking the time to let us know your opinion about our resort, it is really important for us, so we would like to inform you that your remark was taken into consideration and now we have a special bar for kids where they will get their funny drinks as... More 

Chicago, Illinois
Senior Reviewer
6 reviews 6 reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed 1 week ago

we stayed at this hotel in dec, 2014 for 9 day's, the hotel was ok, clean rooms, view so, so, but the food was less to b desired, everything was in a sauce, food was way over cooked, breakfest was ok, but had to ask for bacon all the time, breakfest sausage was little hot dogs,not good, my wife wanted... More 

Was this review helpful? Yes 3
Sunscape Ixtapa... E, General Manager at Sunscape Dorado Pacifico Ixtapa, responded to this review

Dear lou r, We regret to know that our resort did not meet your expectations. Thank you very much for your remarks, these have shared with the persons involved, so rest assured that they will be taken into consideration in order to improve our service and provide you the best one. we look forward to have the opportunity of hosting... More 

RMH, AB
2 reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 1 week ago

We were in the market for a place to meet another family to get some sun and let the kids play. This holiday did not disappoint! We booked in March for December and the cost from Calgary to Ixtapa for a family of 4 was just a hair under $3,600 CDN through Westjet Vacations. Very reasonable and with a reputable... More 

Was this review helpful? Yes 3
Sunscape Ixtapa... E, General Manager at Sunscape Dorado Pacifico Ixtapa, responded to this review

Dear Gord K, Thank you very much for the time that you took for sharing your experience on TripAdvisor. Also, we would like to thank you for your confidence and preference to our resort. We are very happy to know that you had a good time and enjoyed your vacation with us. We hope to welcome you back once again... More 

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Additional Information about Sunscape Dorado Pacifico Ixtapa

Address: Paseo de Ixtapa s/n Lote 3-A, Ixtapa, Zihuatanejo 40884, Mexico
Phone Number:
Location: Mexico > Pacific Coast > Guerrero > Zihuatanejo > Ixtapa
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Sunscape Dorado Pacifico Ixtapa 4*
Number of rooms: 285
Reservation Options:
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Also Known As:
Sunscape Dorado Pacifico Ixtapa Hotel Ixtapa
Hotel Dorado Pacifico
Dorado Pacifico Ixtapa
Hotel Style:
#4 On the Beach Hotel in Ixtapa
#5 Luxury Hotel in Ixtapa
#5 Family Hotel in Ixtapa
#6 Romantic Hotel in Ixtapa

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