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Sunscape Dorado Pacifico Ixtapa

#9 of 24 Hotels in Ixtapa
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Paseo de Ixtapa s/n Lote 3-A, Ixtapa, Zihuatanejo 40884, Mexico
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Sunscape Dorado Pacifico Ixtapa
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1,316 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Level Contributor
9 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Massages, food, place,activities, great area for relaxing along the Ocean,the only thing but is the swimming pool deep isn't what I expected, single, family, or groups will have a great time,airport close from hotel for USA,Canada,arrives or departure

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Burbank, California
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed 5 days ago NEW

I have been vacation for about 24 years now and this Sunscape Dorado has been the worst hotel I have ever stayed. We stayed here on June 26th. When we arrived from the beginning I noticed how poor this hotel was. The lobby was hot you can't even imagine. Then we checked in and they gave us a room which... More 

Was this review helpful? Yes 3
Riverside, California
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 6 days ago NEW

NOT A Apple Vacation resort Not a 5 golden Apple Not a place for a vacation to relax. false advertising ruined our vacation. They say 8 Restaurants False , they say pool and beach service False, they say 5 Apple resort False. This resort is a hotel and not a good one at that. None of the ice machines o(... More 

Was this review helpful? Yes 2
Woodstock, Illinois
Level Contributor
11 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
2 of 5 stars Reviewed 1 week ago

This is the only negative review I have ever written. This property is advertised offering 8 restaurants of which 6 are main restaurants. We arrived Saturday June 13th to find only one restaurant open, Windows buffet open for breakfast, lunch and dinner. The Cocoa Cafe which is coffee and sweets was open along with the Barefoot Grill by the pool... More 

Was this review helpful? Yes 5
Toronto, Canada
Level Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed 1 week ago

The rooms were comfortable - but be aware that ocean view means that you have a slice of the ocean from somewhere off your balcony - try the ocean front suites for a full view. The grounds, pool, beach area appear small - there is enough space for all, however, people would literally camp out at the pool or on... More 

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Beaverton, Oregon
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 1 week ago

We stayed June 13-26th. My husband and I had a great time. The staff (especially the entertainment staff who made the trip super fun with games and activities such as aqua aerobics, volleyball, soccer, and water polo) were super friendly and aimed to please. A lot of families, so even though we loved our time with the food and all... More 

Was this review helpful? Yes 2
Los Angeles, California
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 1 week ago

We stayed at Sunscape Ixtapa from June 6th thru the 13th, 6 family's from North Hills California. I read up on the hotel, and what we saw upon our arrival was a surprise to say the least. Overall, we have no complaints as to the rooms and location. The staff was friendly, and provided good service. What was not acceptable... More 

Was this review helpful? Yes 2
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 1 week ago

We were there June 6 - 13th 2015. Big group of 17. We were meet at the hotel with a friendly staff making sure we checked in and they got our bags for us. They had a concierge talk with us about the amenities and where to get excursions from. Hotel was nice. We had a family suite... more a... More 

Was this review helpful? Yes 1
Woodstock, Illinois
Level Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
2 of 5 stars Reviewed 1 week ago

The resort (Sunscape Dorado) was decent initially; however, we quickly came to have several pretty significant complaints. First of all, when we checked in we were given a standard room (we paid for an upgraded ocean view). You could see the ocean if you looked to the right and through buildings; however it certainly is not what I would advertise... More 

Was this review helpful? Yes 4
Huntington Beach, California
2 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
2 of 5 stars Reviewed 2 weeks ago

My family had reserved an Ocean Front room at the Sunscape Dorado from June 12-19, 2015. We stayed only 2 of those 7 days. I'll start with the shorter list of my evaluation: The good: 1) The view from the room (Room 2015) was extraordinary. We had 2 balconies, and both provided gorgeous views. 2) The location of the hotel... More 

Was this review helpful? Yes 5
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