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All 23 Ixtapa hotels

Hotel Fontan Ixtapa

3.0 of 5 Resort   |   Blvd Ixtapa S/N | Zona Hotelera, Ixtapa, Zihuatanejo 40880, Mexico
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Hotel Fontan Ixtapa
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45%
Ranked #19 of 23 hotels in Ixtapa
A recent review
3 of 5 stars Reviewed January 6, 2014
puzzled_13 Banff, Canada
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303 people have reviewed this hotel

Traveler rating
    30
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    43
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (28)
Date | Rating
  • English first
  • French first
  • Spanish first
  • Any
English first
There are newer reviews for Hotel Fontan Ixtapa
See the most recent reviews
Vancouver, Canada
Senior Contributor
41 reviews 41 reviews
14 hotel reviews
36 helpful votes 36 helpful votes
2 of 5 stars Reviewed January 24, 2014

We (3 adults) were there for New Years Eve 2014. We stayed in room 623 which was very basic. 2 small double beds that were hard as a rock and extremely dirty mattress and box spring under the sheets! The old tube tv was about 19 inches, so hard to see if you were lying in bed, but we didn't... More

Was this review helpful? Yes 1
silvia1173, Manager at Hotel Fontan Ixtapa, responded to this review

Good Afternoon Thank you very much for letting us your comments is very important to us, we will take into account. New Year for us is our greatest celebration we are glad that you enjoyed this event. Hope you come back soon to visit us in this beautiful destination. More

Nova Scotia
Contributor
20 reviews 20 reviews
9 hotel reviews
163 helpful votes 163 helpful votes
2 of 5 stars Reviewed January 23, 2014

I spend months before booking a trip reading here on Trip Advisor and elsewhere about the location and hotel. As a result, I have always had a vacation I expected and enjoyed, and any travel companions did as well. This review is written to be fair to the hotel, as due to weather related missed connections in Canada, Air Canada... More

Was this review helpful? Yes 2
silvia1173, Manager at Hotel Fontan Ixtapa, responded to this review
Google Translation

Buenas tardes Muchas gracias por tomarnos en cuenta para dejar sus comentarios sobre su estadía en nuestro hotel, mismas que... More

kitimat
Contributor
11 reviews 11 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed January 15, 2014

Our vacation at this hotel was one star quality , the all inclusive only allowed us to use the a la carte rest. once per week , the other was lousy buffet so we ate elsewhere , there was no in room safe you had to use one at desk and inform them of contents so we declined , there... More

Was this review helpful? Yes 1
silvia1173, Manager at Hotel Fontan Ixtapa, responded to this review

good Morning Thank you very much for letting us your comments are very important to us, actually part of what you say is true because these services are not we offer. Is very important prior to booking to verify the services that the hotel has. We are a 4 star all inclusive hotel with set times, not 24 hours. but... More

Banff, Canada
Senior Reviewer
8 reviews 8 reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed January 6, 2014

2 wks Christmas vac great!!. All staff friendly, warm and most spoke much more English than we did Spanish. If not happy with your rm ask to be moved (No issues getting moved to a king and reserving a king near us for family arriving later in the wk). 6th flr rm was very clean, spacious with a breathtaking ocean... More

Was this review helpful? Yes 4
silvia1173, Manager at Hotel Fontan Ixtapa, responded to this review

Good afternoon. Thank you very much for your positive comments of the hotel, these are very important for us to have more guests who visit us. I hope you return soon stay at our facilities. More

Delta B.C.
Senior Contributor
37 reviews 37 reviews
9 hotel reviews
67 helpful votes 67 helpful votes
3 of 5 stars Reviewed January 6, 2014

I stayed at Fontan Ixtapa Beach and Hotel resort from December 22 2013 to January 5 2013 this is my own honest opinion of my stay there. Lets start with the positives overall the staff are great polite,friendly especially the Bartenders,servers and hostesses at the restaraunts plus the animation staff as well but there's one or two porter/bellboys who are... More

Was this review helpful? Yes 3
silvia1173, Manager at Hotel Fontan Ixtapa, responded to this review

Good afternoon. Thank you very much for your review of our property, we will take account of their comments to improve our service and provide the service you deserve. Hope to be able to get back in our facility next year. More

Mexico City, Mexico
Top Contributor
50 reviews 50 reviews
19 hotel reviews
28 helpful votes 28 helpful votes
2 of 5 stars Reviewed June 2, 2013

Front desk: RUDE staff, i got there at 11am since my flight got there at 10:30am, they first didn't want to give me access to the room but after some arguments i got the room, they told me that i couldn't eat anything (i went with all inclusive plan) for the moment, if i wanted something they would charge me... More

Was this review helpful? Yes 3
silvia1173, Manager at Hotel Fontan Ixtapa, responded to this review
Google Translation

Buenas tardes, de antemano muchas gracias por sus comentarios mismos que vamos a tomar en cuenta para mejorar nuestras areas... More

Teslin, Canada
2 reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed April 12, 2013

We stayed for the week of Feb 17-24 2013. We first of all upgraded our room to a suite which was great! They have a loft upstairs with another full washroom which was so ideal for my husband and I trying to get ready to go out in the evenings. Honestly I had never heard of Ixtapa before we pulled... More

Was this review helpful? Yes 5
Vancouver, Canada
1 review
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed April 2, 2013

Stayed March 24 - March 31, 2013. Just got back yesterday. This is NOT even a 3 star resort. The room - A/C did not work, beds were hard, toilet flushed when it wanted to, toilet shaked when you sat on it, tv had 2 english channels & no remote, terrace barely fit 2 plastic chairs on it, no safe... More

Was this review helpful? Yes 4
crossfield
2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed March 18, 2013 via mobile

We stayed for only 1 week but wished we had booked for 2. I was a little leery of this after reading the reviews that are posted but don't believe everything you read.This is not a 5 star resort but if you are looking for a nice, well kept resort to go relax in the sun and have a awesome... More

Was this review helpful? Yes 1
Pasadena, California
Senior Contributor
31 reviews 31 reviews
9 hotel reviews
21 helpful votes 21 helpful votes
2 of 5 stars Reviewed March 17, 2013

I pass by this place daily as i live nearby. It has a beautiful setting, white tablecloths, candles, dimmed lighting, a singer, the setting is in a garden and it looks very inviting. I have been wanting to go there for a while and i finally did. I ordered a Tuna Carpaccio and a lemonade. I wait for about 1/2... More

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Additional Information about Hotel Fontan Ixtapa

Address: Blvd Ixtapa S/N | Zona Hotelera, Ixtapa, Zihuatanejo 40880, Mexico
Location: Mexico > Pacific Coast > Guerrero > Zihuatanejo > Ixtapa
Price Range (Based on Average Rates): $
Hotel Class:3 star — Hotel Fontan Ixtapa 3*
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Also Known As:
Resort Fontan Ixtapa
Fontan Ixtapa Beach Resort

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Amenities

Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Shuttle Bus service Swimming Pool
Hotel Style
#11 On the Beach Hotel in Ixtapa #12 Top resorts Hotel in Ixtapa
Hotel Class
Number of rooms
472

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