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Hotel Fontan Ixtapa

3.0 of 5 Blvd Ixtapa S/N | Zona Hotelera, Ixtapa, Zihuatanejo 40880, Mexico
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Hotel Fontan Ixtapa
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Hotel Fontan Ixtapa
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307 reviews from our community

Traveler rating
    28
    95
    92
    44
    48
See reviews for
98
79
13
3
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (29)
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  • All months
    (307)
  • Mar-May only
    (103)
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    (57)
  • Sep-Nov only
    (29)
  • Dec-Feb only
    (118)
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Toronto, Ontario, Canada
2 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed September 4, 2014

My husband and I were there in February/March 2014. The employees are very friendly and helpful. We probably would go back. My husband also have an handicap and they were very kind about it. I find the rooms were very clean and the service was good.

Was this review helpful? Yes 2
Omar D, Gerente at Hotel Fontan Ixtapa, responded to this review

Good Morning We appreciate the time taken to write this opinion. We'll continue working hard to provide all of our guests with the best service possible. We wold like to invite you to come and enjoy our hotel once again. Thank you for your preference. Yadira Figueroa Concierge Hotel Fontan Ixtapa More

Laval, Canada
2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed June 18, 2014

This is the best hotel in Ixtapa. The employees are great and always serve you with a smile. If you go to Ixtapa you must reserve at this hotel. The MC is great. The Food is good, the music is good the weather fantastic quality price this is the place.

Was this review helpful? Yes 2
Omar D, Gerente at Hotel Fontan Ixtapa, responded to this review

Good Morning We appreciate the time taken to write this opinion And we'll work hard to continue providing good service. We wold like to invite you to come and enjoy our hotel once again. Thank you for your preference. More

Hamilton, Ontario, Canada
Reviewer
3 reviews 3 reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed May 15, 2014

we stayed there for 2 weeks in Feb/ 14 we got there and check in was great, had bell boy take our bags directly to room, our room was large and close to elevators, we stayed on main floor, some days when the locals were there for a weekend the hallways got loud at night with people talking outside rooms... More

Was this review helpful? Yes 1
Omar D, Gerente at Hotel Fontan Ixtapa, responded to this review

Good Morning Miss Thanks you so much for you coments, it's very important for us to give you a good service. We keep working hard to do the best for our guests. We wold like to see you soon in this Your Hotel Fontan Ixtapa. Monique Martínez Concierge Hotel Fontan Ixtapa. More

Halifax, Canada
Senior Contributor
22 reviews 22 reviews
12 hotel reviews
48 helpful votes 48 helpful votes
5 of 5 stars Reviewed April 20, 2014

Lets start at the checkout, quick, went to my room with the bellboy, I was in the penthouse suite, which was awesome, a great view of the ocean a huge balcony the room was spotless. The hallways were spotless, everything was spotless the grounds they clean continuous you never seen garbage for long. The pools do get bugs in them,... More

Was this review helpful? Yes
Omar D, Gerente at Hotel Fontan Ixtapa, responded to this review

Good afternoon. Thank you so much for your opinion, it's very important for us to give you a good service. We wold like to invite you to come and enjoy our hotel once again. More

Surrey, B.C.
Contributor
15 reviews 15 reviews
11 hotel reviews
29 helpful votes 29 helpful votes
3 of 5 stars Reviewed March 19, 2014

Our experience at the Fontan was pretty good but not exceptional. We were pleased that the hotel and rooms were nicely kept. The bed was not very comfortable and in need of new pillows for sure. The food was okay but of course catered to the Mexican clientele. Our only complaint is that we felt there wasn't enough fresh fruit... More

Was this review helpful? Yes 2
silvia1173, Manager at Hotel Fontan Ixtapa, responded to this review

Good Morning Thank you very much for your feedback that are very important to us, we will take them seriously because they are areas of opportunity to improve our quality and service. We hope that next year we again give the opportunity to receive in our facilities to serve you as you deserve. More

Winnipeg, Canada
1 review
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed March 12, 2014

We just came back from a week at Fontan Ixtapa. (March 1-8). The hotel is older, but still very nice. The Lobby is a great place to hang out and has free wifi anytime of day. Hotel is very clean, and does not smell bad like some reviews said. (with the exception of sometimes by the elevators where people drip... More

Was this review helpful? Yes 3
silvia1173, Manager at Hotel Fontan Ixtapa, responded to this review

Good Morning Thank you very much for your positive comments to our property, we are very pleased that has passed a pleasant holiday in our hotel, we will take into account comments on the fruit so that on the next occasion that you stay with us you can enjoy it. Hopefully next year we can meet up again as it... More

Vancouver, BC
Reviewer
5 reviews 5 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed March 4, 2014

My husband and I spent a week at this hotel in Dec 2013-Jan 2014. Our aim was to relax, get some sun, and stay out of daily routines of work life. We booked our trip a week before being aware that we get what's left that close to Holiday season. We were pleasently surprised by the cleanliness of the hotel,... More

Was this review helpful? Yes 2
silvia1173, Manager at Hotel Fontan Ixtapa, responded to this review

Good Afternoon Thank you very much for your feedback, we are pleased to have passed a pleasant holiday in our property, our goal is that our customers leave happy to check back the next occasion. We hope that next year we can get back to our facilities, it will be a pleasure to serve you again. More

Red Deer, Canada
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed February 8, 2014

The resort is older, shows it's age in places, but clean, that is my #1 want with a resort. The only thing we noticed that did not get cleaned, were the beach and pool chairs - not sure why, but it was not a deal breaker either. We were on the 6th floor with a great ocean view. The buffet... More

Was this review helpful? Yes 1
silvia1173, Manager at Hotel Fontan Ixtapa, responded to this review

Good Afternoon Thank you very much for your comments which are very important for us. We really appreciate that happened in our leisure facilities. We hope that next year will again be staying with us, will be a pleasure to serve you as you deserve. More

North Vancouver, Canada
1 review
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed February 4, 2014

At the Fontan it's all about expectations. I've been coming to Mexico since 1980 and this was my first experience with a 3 star, some say 2 star resort. Yes, you notice it right away when you arrive at your room. The door handle and key are from a 1960's era suburban bungalow and the room is a little rough.... More

Was this review helpful? Yes 7
silvia1173, Manager at Hotel Fontan Ixtapa, responded to this review

Good Morning Thank you so much for the great comments makes to the hotel and our beautiful destination. is important to note that we are a family hotel so there will always be children in our facilities, we have an all-inclusive service schedules. On the other hand it is important to note that Ixtapa. Zihuatanejo is definitely a beautiful destination... More

London, Canada
Reviewer
4 reviews 4 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed February 2, 2014

My family stayed over the holiday week. there was 7 of us and we had a wonderful time. Food was very good, the place was clean and in general the staff helpful and accomodating. Its not a five star so dont expect that and don't complain if it doesnt meet your 5 star expectations when you paid a 2 star... More

Was this review helpful? Yes
silvia1173, Manager at Hotel Fontan Ixtapa, responded to this review

Good Morning Thank you very much for your feedback, we will consider what it tells us about the area of the beach chairs, try to improve them. we are glad you enjoyed your stay at the hotel and hopefully next year will again be hosted with us. More

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Additional Information about Hotel Fontan Ixtapa

Address: Blvd Ixtapa S/N | Zona Hotelera, Ixtapa, Zihuatanejo 40880, Mexico
Location: Mexico > Pacific Coast > Guerrero > Zihuatanejo > Ixtapa
Price Range (Based on Average Rates): $
Hotel Class:3 star — Hotel Fontan Ixtapa 3*
Number of rooms: 472
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Also Known As:
Resort Fontan Ixtapa
Fontan Ixtapa Beach Resort

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