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All 23 Ixtapa hotels

Azul Ixtapa

3.5 of 5 Resort (All-Inclusive)   |   Boulevar Paseo Punta Ixtapa s/n Lote 2, Ixtapa, Zihuatanejo 40880, Mexico (Formerly Melia Azul Ixtapa)
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Azul Ixtapa
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Ranked #7 of 23 Hotels in Ixtapa
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 2 weeks ago
Denvergal1234 Denver, CO
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282 reviews from our community

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    39
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Denver, CO
Top Contributor
99 reviews 99 reviews
19 hotel reviews
61 helpful votes 61 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We lucked out with our two bedroom. We had the top floor corner unit (I forget the room number, sorry). The unit was clean and the beds were fine. The kitchen was light on supplies, but you'd expect that at an all inclusive. We opted not to do the all-inclusive. We had considered doing that a couple of days, but... More 

Was this review helpful? Yes 1
Azul Ixtapa A, General Manager at Azul Ixtapa, responded to this review

Dear Guest: Its a pleasure to express our gratitude for your preference and your time spended wrtiting to us. We really appreciate your comments that give us the opportunity to keep improving day by day. We are gonna be working in order to meet the needs of our guest. Again, we gratefulness your comments and we look forward for the... More 

1 review
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 4 weeks ago

Took the family there for the Thanksgiving week and opted for the "All Inclusive". No Bueno! Unless you enjoy nothing but buffet eats. On most nights the nice restaurants were closed. On the nights they they were open couldn't get a reservation until 10 pm. Only to walk by the restaurant and see that it was 80% empty. What's up... More 

Was this review helpful? Yes 2
Azul Ixtapa A, General Manager at Azul Ixtapa, responded to this review

Dear Guest: Thank you for writing us regarding your impression on our hotel. We sincerely appreciate hearing from our guest, because this is the best way for us to find out their fellings. Again, thank you for your observations. We look forward to the opportunity of hosting you soon. We are gonna work on this specially areas that you tell... More 

Beaumont, California
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 4 weeks ago

The Azul Ixtapa, is a very nice place right on the beach good for familys, they have 3 pools a small kids pool and a bigger kids and adult pool and an adult pool. swim up pool bar. Activity director for the kids, play ground for the kids, wave runner, parasailing, fishing, kayak, snorkeling rentals. Tours available, all inclusive on... More 

Was this review helpful? Yes 2
Azul Ixtapa A, General Manager at Azul Ixtapa, responded to this review

Dear Guest; Its a pleasure to express our gratitude for your preference, specially for the valuable time that you spend to let us know your impressions to the time you stay here with us. We look forward to being your hosts many more times in the future. Sincerely, General Manager of Azul Ixtapa Hotels More 

Calgary, Canada
Senior Contributor
31 reviews 31 reviews
6 hotel reviews
24 helpful votes 24 helpful votes
2 of 5 stars Reviewed November 18, 2014 via mobile

This is not a four or five star resort. Possibly a three star. If you're looking for a beach vacation, this is not the place as the beach is very small and not very nice. This hotel is also designed as a family resort which caters primarily to kids. The hotel is dated and in dire need of an update.... More 

Was this review helpful? Yes 2
Azul Ixtapa A, Director General at Azul Ixtapa, responded to this review

Dear Guest: Thank you for your comments regarding your resent stay with us. We really appreciate them because that give us the opportunity to know our guest value opinion. Thank you as well for your constructive criticism; this kind of comments help us evaluate our performance and correct areas where we may have fallen short for some reason. While we... More 

Queretaro, Mexico
Reviewer
4 reviews 4 reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed November 17, 2014

We stayed here again after visiting 4 years ago. Grounds are beautiful as before but small maintenance things seem to creep up. Broken umbrella, broken step. Were visited during a slow period the shows were still fantastic, but restaurant options were non-existent. Room was nice & clean. But had an incident where new ,expensive make-up went missing (either the maid... More 

Was this review helpful? Yes 1
Azul Ixtapa A, Director General at Azul Ixtapa, responded to this review

Dear Guest: Thank you very much for your comments and we are certainly taking actions to give you an answer about the case. I would like to have more information about it, please contact us at e-mail calidad@azulixtapa.com.mx we appreciate your preference and look forward to having you as our guest again in the near future. Sincerely,. The General Manager... More 

Ontario, Canada
Reviewer
4 reviews 4 reviews
3 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed November 11, 2014

Family of Five Christmas vacation in 2012. Late review I know. Would love to go back but do not offer this property for family of 5 anymore. Pacific ocean side. Lovely dark sand with gold flecks in it and keep walking to the little markets right down the beach. The Mexican restaurant was our favorite food stop for authentic Mexican.... More 

Was this review helpful? Yes 2
Azul Ixtapa A, Director General at Azul Ixtapa, responded to this review

Dear Guest: Thank you for writing us regarding your impression on our hotel. I sincerely appreciate hearing from our guests, because this is the best way for us to find out about their feelings. About the time share people we have continuos improve. Again thank you for your observations. we look forward to the opportunity of hosting you soon. Sincerely.-The... More 

Canada
Senior Contributor
38 reviews 38 reviews
16 hotel reviews
43 helpful votes 43 helpful votes
3 of 5 stars Reviewed November 8, 2014

We went here with another family and our kids. The hotel was Ok, beds hard and uncomfortable, but pools amazing and food alright. The beach wasn't nearly as nice as Cancun but all in all it was a very nice hotel. Bring your bug repellent! Mosquitos so bad one night the dinner restaurant closed! We had a good time though.... More 

Was this review helpful? Yes 3
Contributor
13 reviews 13 reviews
6 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed November 3, 2014

Awesome customer service, clean hotel, clean rooms, fast room service/calls, was near playa linda where we met a few locals and were very nice. it is distance from the city and airport. we didn't do all inclusive and ate at playa linda.

Was this review helpful? Yes 2
Nanaimo, Canada
Contributor
16 reviews 16 reviews
3 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed October 1, 2014

The hotel was great the staff were excellent, loved the food and the gym program had some great classes and staff, I really enjoyed the TRX classes. They have a complimentary kayak trip that you go to Isla Ixtapa and snorkel, which is good because of the near by river the beach water is very cloudy, but very warm. The... More 

Was this review helpful? Yes 6
Azul Ixtapa A, General Manager at Azul Ixtapa, responded to this review

Dear Guest: It is a pleasure to express our gratitude for your kindly preference, especially for the valuable time that you took to let us know your impressions concerning the facilities and service provided during your recent stay. We really appreciate your comments that give us the opportunity to know our guests valuable opinion since this is the key to... More 

Mexico City, Mexico
Reviewer
4 reviews 4 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed July 13, 2014

We bought a time share in this hotel and it happens that the show room is the ONLY room that has been remodeled. All the rest of the rooms are old and with little maintenance. The rest of the hotel is quite nice and the pools are great for kids. Another thing is that food is forbidden at the pool... More 

Was this review helpful? Yes 2
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Additional Information about Azul Ixtapa

Address: Boulevar Paseo Punta Ixtapa s/n Lote 2, Ixtapa, Zihuatanejo 40880, Mexico (Formerly Melia Azul Ixtapa)
Location: Mexico > Pacific Coast > Guerrero > Zihuatanejo > Ixtapa
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Azul Ixtapa 3.5*
Number of rooms: 400
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Also Known As:
Melia Azul Ixtapa Hotel Ixtapa
Sol Melia Azul Ixtapa
Sol Melia Ixtapa
Hotel Style:
#4 Family Hotel in Ixtapa
#5 On the Beach Hotel in Ixtapa
#5 Romantic Hotel in Ixtapa
#5 Top resorts Hotel in Ixtapa

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