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All 23 Ixtapa hotels

Hotel Barcelo Ixtapa Beach Resort

3.5 of 5 Resort (All-Inclusive)   |   Blvd. Paseo de Ixtapa S/N, Ixtapa, Zihuatanejo 40880, Mexico
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Hotel Barcelo Ixtapa Beach Resort
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Ranked #15 of 23 hotels in Ixtapa
A recent review
5 of 5 stars reviewed 3 days ago
Haley D Seattle, Washington
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843 people have reviewed this hotel

Traveler rating
    250
    331
    155
    70
    37
See reviews for
234
231
6
15
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (93)
Date | Rating
  • English first
  • French first
  • Italian first
  • Japanese first
  • Spanish first
  • Any
English first
Seattle, Washington
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

I have gone to this resort over 20 times. I absolutely love this hotel and especially the staff. They are always in a good mood and bringing everyone one together. The activities staff especially works really hard to get everyone involved in daily activities. There is one guy that has been there for quite sometime; Carlos and he does an... More

Was this review helpful? Yes 2
Chicago, Illinois
Reviewer
5 reviews 5 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed 2 weeks ago

When this trip was booked I was very excited and looking forward to staying in this all inclusive hotel. Once we arrived started noticing this place was not well kept clean. The windows that climb to the top inside the hotel look like they haven't been washed in 20 years (NASTY). They had a blue tarp hanging in the ceiling,... More

Was this review helpful? Yes 3
1 review
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This place has been a favorite vacation hotel for me, my friends, and family. We have stayed here every thanksgiving for several years. We always have such a great time! The food is good! The pool is relaxing! The view of the ocean and sunset is amazing! The staff are friendly and fairly easy to communicate with. There are also... More

Was this review helpful? Yes 4
CMBIxtapa, Director General at Hotel Barcelo Ixtapa Beach Resort, responded to this review

Dear Guest: We appreciate the time you took to write your experience with the service at the hotel, it is really important to us that all our guest are satisfied with our service. Please do not hesitate in contacting us when you plan to come back to Ixtapa. We will be pleased to serve you again We thank you for... More

Laval, Quebec, Canada
1 review
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I had a really nice trip at this hotel! Most people told me that the beach in Ixtapa wasn't really nice, but when I went there wasn't any waves and it was perfect! I've been to many places in Mexico and what suprised me is the weather, that is actually amazing (hotter than the other side of mexico). The food... More

Was this review helpful? Yes 4
CMBIxtapa, Director General at Hotel Barcelo Ixtapa Beach Resort, responded to this review

Dear Guest: We appreciate the time you took to write your experience with the service at the hotel, it is really important to us that all our guest are satisfied with our service. Please do not hesitate in contacting us when you plan to come back to Ixtapa. We will be pleased to serve you again We thank you for... More

Chicago, Illinois
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 3 weeks ago

Where should I start??? I'll say the staff at the front desk were kind, that's about the only positive comment I have. The hotel is run down, packed to the gills with people, old throw-away broken white plastic furniture, food nearly horrible, beach property unkept, staff unfriendly. One of the most disturbing moments was when we passed hotel maintenance wearing... More

Was this review helpful? Yes 1
CMBIxtapa, Director General at Hotel Barcelo Ixtapa Beach Resort, responded to this review

Dear Guest: We appreciate the time you took to write your experience with the service at the hotel. We are sorry we couldn't satisfy the expectation you had of the hotel. Let me give you my comments about your review. The staff was wearing masks for protection as they are making some maintenance work in the building, it doesn't mean... More

Long Beach, California
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

As a traveler, this has been one of my favorite places to stay. The sunset is breathtaking just simply beautiful. The service and the staff are very professional. If you are planning to visit, look for Carlos Reyes he will make sure to make you feel welcomed.

Was this review helpful? Yes 3
CMBIxtapa, Director General at Hotel Barcelo Ixtapa Beach Resort, responded to this review

Dear Guest: We appreciate the time you took to write your experience with the service at the hotel, it is really important to us that all our guest are satisfied with our service. Please do not hesitate in contacting us when you plan to come back to Ixtapa. We will be pleased to serve you again We thank you for... More

Queretaro, Mexico
2 reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed July 24, 2014

Second time in Barcelo Ixtapa, got a great room in floor 9, however the AC did not work properly, it never wend down 23°C, still better than the 33 outside. Complained at the reception whom sent somebody but didn't get fixed. Not a deal breaker. Food is ok, they changed menú everyday. Really nice dinner at the spanish restaurant with... More

Was this review helpful? Yes 4
CMBIxtapa, Director General at Hotel Barcelo Ixtapa Beach Resort, responded to this review

Dear Guest: We appreciate the time you took to write your experience with the service at the hotel, it is really important to us that all our guest are satisfied with our service. We’ll take into account all the observations you made in order to improve our service. Please do not hesitate in contacting us when you plan to come... More

Petaluma, California
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed July 12, 2014

I was surprised with the service and attentiveness of your staff. specially with the room attendant Rufina wiho was outstanding. Rufina needs to be recognize as one of your employee of the month. in the guest room there were some rusty wall sconces that need to be re-done as well as the cracks on the wall. there was a downside... More

Was this review helpful? Yes 1
CMBIxtapa, Director General at Hotel Barcelo Ixtapa Beach Resort, responded to this review

Dear Guest. We appreciate the time you took for writing your comments about your experience with the services you received at the hotel. We are sorry about the situation you had with our entertainment staff, let me tell you that we are working in order this would not happen again, in the same line, we are implementing some of the... More

Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed July 4, 2014 via mobile

I have come many times in the past and will return in the future due to the awesome service and staff, animaters such as Carlos Reyes, make everyday activities fun and enjoyable poolside. Food is great and the friendly service is unparalleled. Location of hotel is near every attraction. There is so much to do, having a great time is... More

Was this review helpful? Yes
CMBIxtapa, Director General at Hotel Barcelo Ixtapa Beach Resort, responded to this review

Dear Guest: We appreciate you took the time to write your experience at Barceló, it is really important to us that all our guest are satisfied with our service. Please do not hesitate in contacting us when you plan to come back to Ixtapa. We will be plesed to serve you again We thank you for your comments and I... More

Ixtapa, Mexico
1 review
5 of 5 stars Reviewed July 2, 2014

Barcelo ixtapa resort is one of the best resort what i meet,very friendly, nice people working here. They're delicious meals, the service was fine. Animators are always doing a good programs. My favorite animator is Carlos Reyes. :) is one of the best animator

Was this review helpful? Yes
CMBIxtapa, Director General at Hotel Barcelo Ixtapa Beach Resort, responded to this review

Dear Guest: We appreciate you took the time to write your experience at Barceló Ixtapa, it is really important to us that all our guest are satisfied with our service. Please do not hesitate in contacting us when you plan to come back to Ixtapa. We will be plesed to serve you again We thank you for your comments and... More

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Additional Information about Hotel Barcelo Ixtapa Beach Resort

Address: Blvd. Paseo de Ixtapa S/N, Ixtapa, Zihuatanejo 40880, Mexico
Location: Mexico > Pacific Coast > Guerrero > Zihuatanejo > Ixtapa
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Hotel Barcelo Ixtapa Beach Resort 3.5*
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Also Known As:
Barcelo Ixtapa Beach Hotel Ixtapa
Barcelo Ixtapa Beach Resort

656 photos of this hotel

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Amenities

Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style
#6 Spa Hotel in Ixtapa #10 Top resorts Hotel in Ixtapa #10 On the Beach Hotel in Ixtapa
Hotel Class
Official Description (provided by the hotel)
Barcelo Ixtapa Beach***** is located in the heart of Ixtapa, right on "El Palmar" beach, one of the most attractive destinations in Mexico. It is the ideal place to go on family holidays, celebrate romantic weddings, organize successful business meetings and also to spend an unforgettable honeymoon. The Barcelo Ixtapa Beach***** hotel offers a convenient way to enjoy your holidays and experience the Barcelo All Inclusive program. It also offers the perfect location for those guests wanting to experience excursions to other parts of Ixtapa and Zihuatanejo. ... more   less 
Number of rooms
398

Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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