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Inter-Continental Presidente Ixtapa

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Blvd Ixtapa s/n, Ixtapa, Zihuatanejo 40884, Mexico
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Inter-Continental Presidente Ixtapa
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Inter-Continental Presidente Ixtapa
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902 reviews from our community

Traveler rating
    299
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    137
    86
    91
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (146)
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There are newer reviews for Inter-Continental Presidente Ixtapa
See the most recent reviews
Saint Paul, Minnesota
Senior Contributor
31 reviews 31 reviews
8 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed March 25, 2015

The hotel staff,rooms were Nice,very clean..But the typical Mexico beds,quite firm! I always ask for an extra mattress pad,Which they added to the bed immediately! The buffets in the afternoon & eve were so/so,The breakfast were great w/made to order Omelettes or Eggs,plus everything else! The only thing was on the weekend,the locals did come in and take over the... More 

Was this review helpful? Yes 1
patricia032158, General Manager at Inter-Continental Presidente Ixtapa, responded to this review

Thank you for giving your impressions and reviews of your experiences. We strive to provide great service and comfort for our guest and appreciate when our guest are happy with their stay. We hope to have the opportunity to be your hosts again in the future. Cordially, Patricia Chapman General Manager More 

1 review
4 of 5 stars Reviewed March 24, 2015

Jorge,Juan Miguel, Mary Lou, Carmen,and Cleo to name but a few of the staff are what make this a destination spot.Understand there has been a change in ownership but management is well advised to retain their experienced family team.Our group of some 20 has been coming from Colorado for some 15 years. A big reason is the quality of care... More 

Was this review helpful? Yes
patricia032158, General Manager at Inter-Continental Presidente Ixtapa, responded to this review

Firstly we would like to thank you for once again choosing our Hotel, Presidente Intercontinental Ixtapa, for your last trip. We greatly appreciate your loyalty to our property. We strive to provide great service and comfort to our guest and appreciate when our guest are happy with their stay. We cannot thank you enough for your preference and we hope... More 

Richmond, Canada
Contributor
16 reviews 16 reviews
15 hotel reviews
49 helpful votes 49 helpful votes
5 of 5 stars Reviewed March 22, 2015

We stayed at the Presidente in Ixtapa for the first time for 3 weeks in January and enjoyed the resort and the staff. Had a great view and enjoyed watching the sunset from our amazing room. We did find it very humid compared to Cabo where we have stayed often. Loved walking the beach in the morning and watching all... More 

Was this review helpful? Yes
patricia032158, General Manager at Inter-Continental Presidente Ixtapa, responded to this review

Thank you for sharing your nice comments regarding your recent stay in our resort. I fully agree with you that the staff of the resort is phenomenal to work with. I will be certain to pass your note along to ensure that everyone can share in the pride of exceeding your expectations. We strive to provide great service and comfort... More 

Maple Ridge, Canada
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed March 21, 2015

We stayed from March 12-19th, flying down "last minute" with a pretty sweet deal from Sunwing. Unfortunately, it required a stop in Kelowna to pick up more passengers, which definitely lengthened the "travel day", but unavoidable. When we arrived, the Customs procedure was quite efficient and we had no troubles with baggage claim, either. The shuttle bus took a long... More 

Was this review helpful? Yes 1
patricia032158, General Manager at Inter-Continental Presidente Ixtapa, responded to this review

Firstly we would like to thank you for choosing our Hotel, Presidente Intercontinental Ixtapa for your last trip. Thank you very much for taking the time to write online. I fully agree with you that the staff of the resort is phenomenal to work with. I will be certain to pass your note along to ensure that everyone can share... More 

Red Deer
Senior Contributor
21 reviews 21 reviews
9 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed March 20, 2015

Spent the week of Feb.14-21 Presidente Ixtapa and had an awesome & relaxing time sunning & sipping Margarita's by the pool, strolling the beautiful beach! Believe it or not.......King Neptune of the Sea even rolled a 20 peso bill on a wave right to my feet as I was walking one day! ROOMS:Like many of the reviews suggests the rooms... More 

Was this review helpful? Yes 2
patricia032158, General Manager at Inter-Continental Presidente Ixtapa, responded to this review

Thank you for writing such a nice review of your stay with us. We are glad that you enjoyed your stay with us and found several of our staff to be accomodating. I will pass your comments to our collegues. We look forward to welcoming you back on your future visits to Ixtapa- Cordially, Patricia Chapman More 

Regina Beach, Canada
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed March 19, 2015

I read reviews on this hotel before I came down and some of them were not very encouraging but I decided to stay here and see for myself. I'm not a picky person but some things bothered me. The fact that they kept changing the restaurant that was open everyday. That it's the only all inclusive I've been in that... More 

Was this review helpful? Yes 1
patricia032158, General Manager at Inter-Continental Presidente Ixtapa, responded to this review

One of our top priorities is guest satisfaction and we are dissapointed to hear that we felt short on your expectations. I will make sure to share this with our staff so we can improve on those things. Thank you for taking the time to give us your impressions. Cordially, Patricia Chapman General Manger More 

Winnipeg, Canada
2 reviews
4 of 5 stars Reviewed March 19, 2015

We were a little worried after reading some reviews.. But has such an amazing time !!! Food was great, like Any resort the buffer could have used different options but the food was always good and available! The weather was amazing, the beach clean beautiful sand, although the ocean wasn't the greatest to swim in it was beautiful, saw puffer... More 

Was this review helpful? Yes
patricia032158, General Manager at Inter-Continental Presidente Ixtapa, responded to this review

Thank you for taking a moment to advise us of your experiences during your visit here at the Resort. We have noted on your comments that overall you had a pleasant stay with us and we are happy to accomplish our goal to make a guest´s stay an unforgettable one. Thank you very much for the nice compliments. Looking forward... More 

Luck, WI
Contributor
20 reviews 20 reviews
9 hotel reviews
24 helpful votes 24 helpful votes
3 of 5 stars Reviewed March 17, 2015

Beautiful beach pool and grounds. Very rundown rooms. I was very lucky to get a balcony fridge and safe because my friends weren't lucky enough to get any of those things. Food was great! Weather was awesome. Service was fantastic! I haven't been to ixtapa for 19 years and I can't believe how run down the town has gotten since... More 

Was this review helpful? Yes
patricia032158, General Manager at Inter-Continental Presidente Ixtapa, responded to this review

Thank you for taking the time to give us your comments about your recent stay with us. I am happy to hear that you enjoyed everything, we would like you to know the hotel will be going thru a complete rennovation to the tower building. We look forward to welcoming you back on the distant future. Cordially, Patricia Chapman General... More 

michigan
Senior Contributor
29 reviews 29 reviews
11 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed March 17, 2015

This was our 11th straight year at the Presidente, Once again we were greeted with warm welcomes from everyone there, The staff there is awesome. The only down fall that I hear from many others is the fact that the kids are hanging around the Swim up Bar. To many little ones in the way of adults trying to chat... More 

Was this review helpful? Yes
patricia032158, General Manager at Inter-Continental Presidente Ixtapa, responded to this review

Firstly we would like to thank you for once again choosing our Hotel Presidente Intercontinental Ixtapa, for your last trip. We greatly appreciate your loyalty to our property. We strive to provide great service and comfort for our guest and appreciate when our guest are happy with their stay. We look forward to welcoming you in the near future. Cordially,... More 

Medicine Hat, Canada
2 reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed March 16, 2015

I would like to say that I am a pretty experienced traveler for the most part. I have been to the myan riveria, cuba and the dominican. Most were multiple visits. Last year a group of friends asked me to join them in Ixtapa. The Presidente was a great little place to unwind,relax and feel very safe.I Will be returning... More 

Was this review helpful? Yes 1
patricia032158, General Manager at Inter-Continental Presidente Ixtapa, responded to this review

Thank youi for giving your impressions and reviews of your experiences. We strive to provide great service and comfort for our guest and appreciate when our guest are happy with their stay. We look forward to your visit in november 2015. Sincerely, Patricia Chapman General Manager More 

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