We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Inter-Continental Presidente Ixtapa

Hotel website
Hotel deals
Blvd Ixtapa s/n, Ixtapa, Zihuatanejo 40884, Mexico
Special Offer
Save 10-30%
Book on
TripAdvisor
Trusted partner. We work with Tingo to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
1 room 1 guest
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 6 more sites!
Professional photos
Inter-Continental Presidente Ixtapa
View Map
Add Photo Write a Review

934 Reviews from our TripAdvisor Community

Rate and write a review
Roll over, then click to rate
  Click to rate
Traveler rating
    303
    296
    149
    91
    95
See reviews for
332
252
7
23
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (148)
Date | Rating
  • English first
  • French first
  • Portuguese first
  • Spanish first
  • Any
English first
  • All months
    (934)
  • Mar-May only
    (295)
  • Jun-Aug only
    (171)
  • Sep-Nov only
    (135)
  • Dec-Feb only
    (333)
All months
milwaukee
Level Contributor
10 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Just heard main tower will soon be closed for repair/remodeling. No info on completion date. November 1 will become a Holiday Inn This information was provided by a local. I thought many would like to know due to possible impact on quality of stay during construction and greatly reduced room availability for at least a while.

Was this review helpful? Yes 4
patricia032158, General Manager at Inter-Continental Presidente Ixtapa, responded to this review

Dear RAYBOBMilwaukee. Thank you very much for your comment. Effectively the redevelopment start in September. We invite you to enjoy the remodeling at December 15th. Sincerily; The General Management. More 

Appleton, Wisconsin
Level Contributor
3 reviews
3 of 5 stars Reviewed 3 weeks ago

The presidente was nice. Very friendly staff and guests, your cup is never empty, relaxing, and the pools are clean. There were always workers roaming around and even at night keeping an eye on the resort so I felt safe. We stayed in a garden view room and didn't have a refrigerator (pretty sure that was common for the garden... More 

Was this review helpful? Yes
patricia032158, Manager at Inter-Continental Presidente Ixtapa, responded to this review

Dear Kayla H Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, The General Management. More 

Lloydminster
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed June 8, 2015

An incredible stay in paradise! Welcoming staff, attentive and efficient! Food was great and an abundance of choices! Older hotel showing its age but it's clean! We had a quiet garden view with comfy king bed with a large balcony! I recommend room service for breakfast out on balcony! There's nothing like it! My Sister and I were definitely spoiled!!

Was this review helpful? Yes 3
patricia032158, General Manager at Inter-Continental Presidente Ixtapa, responded to this review

Dear c0llectingmem0ries. Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Patricia Chapman General Manager More 

San Luis Potosi, Mexico
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed May 29, 2015

I was recently with my son for a sports competition. This hotel was picked by the team manager. Its an old hotel so you better make sure to get one of the renovated rooms located in the area they call the ¨villas¨ . the tower rooms are not renovated and most of them do not have a balcony! the rooms... More 

Was this review helpful? Yes 3
patricia032158, General Manager at Inter-Continental Presidente Ixtapa, responded to this review

Dear Patichu. Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, The General Management. More 

Ocean View DE
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed April 29, 2015

We stayed two nights at El Presidente on our second visit to Ixtapa. While saddened to see Ixtapa stores and restaurants in decline, this hotel made our visit. For an Intercontinental, it could use some face work (mold on bathroom ceiling) in oceanfront room. But, even that could be overlooked for the amazing staff and the overall vibe of the... More 

Was this review helpful? Yes 1
patricia032158, General Manager at Inter-Continental Presidente Ixtapa, responded to this review

Thank you for sharing your comments regarding your recent stay in our resort. I fully agree with you that the staff of the resort is phenomenal to work with. I will be certain to pass your note along to ensure that eveyone can share in the pirdie of exceeding your expectations. I hope we will have the opportunity to serve... More 

1 review
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed April 16, 2015

This was our first time to Ixtapa and obviously our first time to this hotel. We traveled with my parents for their 40th wedding anniversary. Our initial impressions were very positive, clean rooms, good service, great location, close to the beach, and very beautiful. Also, the food was the best that we've had at an all inclusive resort (we've been... More 

Was this review helpful? Yes 11
patricia032158, General Manager at Inter-Continental Presidente Ixtapa, responded to this review

We strive to provide great service and comfort for our guest and appreciate when our guest are happy with their stay. We thank you so much for your kind words and hope to see you again soon. Just email us and we will gladly accomodate you. Looking forward to seeing you again soon. Please send our best wishes to your... More 

Mackenzie, Canada
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed April 8, 2015

We stayed here for two weeks from March.21st til April.4th 2015. I found the staff to be amazing. Whatever you needed they would get for you . They work very hard and try so hard to please you. Jorge at the front desk is very helpful and accommodating, Carmen in the lobby bar is AMAZING as are all the other... More 

Was this review helpful? Yes 5
patricia032158, General Manager at Inter-Continental Presidente Ixtapa, responded to this review

Thank you for giving your impressions and reviews of your experiences during your recent stay with us. We strive to provide great service and comfort for our guest and appreciate when our guest are happy with their stay. Thanks for for your kind workds about our people and property. We look forward to be of service again in a not... More 

Fort Collins, Colorado
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed April 3, 2015

We have been visiting Ixtapa for over 14 years and have always stayed at the Presidente Inter Continental. The staff have always treated us with respect and have become like part of the family. We look forward to seeing them each year. The food - we love the breakfasts - is great, our rooms are clean, the beach is great,... More 

Was this review helpful? Yes
patricia032158, General Manager at Inter-Continental Presidente Ixtapa, responded to this review

Firstly we would like to thank you for once again choosing our Hotel, Presidente Intercontinental Ixtapa, for your last trip. Thank yoiu very much for taking the time to write. We greatly appreciate your loyalty to our property. We strive to provide great service and comfort for our guest and appreciate when our guest are happy with their stay. We... More 

Minneapolis, Minnesota
2 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed March 28, 2015

We purchased our package thru Sun Country. Flight down was great. Instead of a bus to the resort, we were put into a taxi. When we arrived there was no rep from travel agency there to meet us to review things and what time we needed to be ready to return to the airport. We arrived early and after brief... More 

Was this review helpful? Yes 3
patricia032158, General Manager at Inter-Continental Presidente Ixtapa, responded to this review

Thank you for taking a moment to advise us of your experience during your visit hera at the hotel. I will make sure to share your issues with our staff so that we can improve on those things. Comments like yours help us work harder to make sure that our guest have a pleasant stay. Cordially, Patricia Chapman General Manager More 

edmoton
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed March 28, 2015

This is a very old ,but updated hotel. Some of the staff has been there over 30 years. They are kind and very helpful. This is not a mega resort , everything is continent and easy to get to. We loved the small resort charm. Staff were very attentive . The towel art in our room was great a new... More 

Was this review helpful? Yes 2
patricia032158, General Manager at Inter-Continental Presidente Ixtapa, responded to this review

Thank you for taking a moment to advise us of your experience during your visit here at the hotel. I fully agree with you that the staff of the resort is phenomenal to work with. I will be certain to pass your note along to ensure that everyone can share in the pride of exceeding your expectations. We hope you... More 

Questions? Get answers from hotel staff and past guests. Ask a question

673 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (534)
Viewed
Hotel & grounds (100)
Viewed
Room/suite (71)
Viewed
View from room (56)
Viewed
Pool/beach area (98)
Viewed
Dining (25)
Viewed
Bathroom (12)
Viewed
Business center/function rooms (2)
Viewed
Family/play areas (5)
Viewed
Other (165)

Management photos: Courtesy of the property manager

Viewed
All management photos (139)
Viewed
Hotel & grounds (21)
Viewed
Pool/beach area (18)
Viewed
View from room (1)
Viewed
Business center/function rooms (6)
Viewed
Room/suite (27)
Viewed
Dining (9)
Viewed
Other (57)
Check In Check Out
Prices are for 1 room, 2 adults
Show Prices
Hotels you might also like...
Travelers also viewed these Ixtapa hotels
2.2 mi away
Capella Ixtapa
Capella Ixtapa
#1 of 25 in Ixtapa
5.0 of 5 stars 524 reviews
0.4 mi away
Sunscape Dorado Pacifico Ixtapa
0.5 mi away
Krystal Ixtapa
Krystal Ixtapa
#23 of 25 in Ixtapa
3.0 of 5 stars 472 reviews
Show Prices
Show Prices
Show Prices
0.0 mi away
Hotel Barcelo Ixtapa Beach Resort
0.6 mi away
Las Brisas Hotel Collection Ixtapa
3.1 mi away
Azul Ixtapa Beach Resort & Convention Center
Show Prices
Show Prices
Show Prices
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Enter dates for best prices
Check In Check In Check Out Check Out
Prices are for 1 room, 2 adults
Price Your Stay