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Inter-Continental Presidente Ixtapa

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Blvd Ixtapa s/n, Ixtapa, Zihuatanejo 40884, Mexico
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Inter-Continental Presidente Ixtapa
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Inter-Continental Presidente Ixtapa
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899 reviews from our community

Traveler rating
    299
    286
    137
    86
    91
See reviews for
312
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23
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (145)
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    (899)
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1 review
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 1 week ago

This was our first time to Ixtapa and obviously our first time to this hotel. We traveled with my parents for their 40th wedding anniversary. Our initial impressions were very positive, clean rooms, good service, great location, close to the beach, and very beautiful. Also, the food was the best that we've had at an all inclusive resort (we've been... More 

Was this review helpful? Yes 5
patricia032158, General Manager at Inter-Continental Presidente Ixtapa, responded to this review

We strive to provide great service and comfort for our guest and appreciate when our guest are happy with their stay. We thank you so much for your kind words and hope to see you again soon. Just email us and we will gladly accomodate you. Looking forward to seeing you again soon. Please send our best wishes to your... More 

Mackenzie, Canada
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We stayed here for two weeks from March.21st til April.4th 2015. I found the staff to be amazing. Whatever you needed they would get for you . They work very hard and try so hard to please you. Jorge at the front desk is very helpful and accommodating, Carmen in the lobby bar is AMAZING as are all the other... More 

Was this review helpful? Yes 1
patricia032158, General Manager at Inter-Continental Presidente Ixtapa, responded to this review

Thank you for giving your impressions and reviews of your experiences during your recent stay with us. We strive to provide great service and comfort for our guest and appreciate when our guest are happy with their stay. Thanks for for your kind workds about our people and property. We look forward to be of service again in a not... More 

Fort Collins, Colorado
Reviewer
4 reviews 4 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We have been visiting Ixtapa for over 14 years and have always stayed at the Presidente Inter Continental. The staff have always treated us with respect and have become like part of the family. We look forward to seeing them each year. The food - we love the breakfasts - is great, our rooms are clean, the beach is great,... More 

Was this review helpful? Yes
patricia032158, General Manager at Inter-Continental Presidente Ixtapa, responded to this review

Firstly we would like to thank you for once again choosing our Hotel, Presidente Intercontinental Ixtapa, for your last trip. Thank yoiu very much for taking the time to write. We greatly appreciate your loyalty to our property. We strive to provide great service and comfort for our guest and appreciate when our guest are happy with their stay. We... More 

Minneapolis, Minnesota
2 reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 4 weeks ago

We purchased our package thru Sun Country. Flight down was great. Instead of a bus to the resort, we were put into a taxi. When we arrived there was no rep from travel agency there to meet us to review things and what time we needed to be ready to return to the airport. We arrived early and after brief... More 

Was this review helpful? Yes 2
patricia032158, General Manager at Inter-Continental Presidente Ixtapa, responded to this review

Thank you for taking a moment to advise us of your experience during your visit hera at the hotel. I will make sure to share your issues with our staff so that we can improve on those things. Comments like yours help us work harder to make sure that our guest have a pleasant stay. Cordially, Patricia Chapman General Manager More 

edmoton
Reviewer
4 reviews 4 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 4 weeks ago

This is a very old ,but updated hotel. Some of the staff has been there over 30 years. They are kind and very helpful. This is not a mega resort , everything is continent and easy to get to. We loved the small resort charm. Staff were very attentive . The towel art in our room was great a new... More 

Was this review helpful? Yes 1
patricia032158, General Manager at Inter-Continental Presidente Ixtapa, responded to this review

Thank you for taking a moment to advise us of your experience during your visit here at the hotel. I fully agree with you that the staff of the resort is phenomenal to work with. I will be certain to pass your note along to ensure that everyone can share in the pride of exceeding your expectations. We hope you... More 

Benson, Minnesota
Contributor
16 reviews 16 reviews
7 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We just returned from The Presidente and am wishing we were back there! We have stayed at numerous hotels with star ratings from 2-5 and found this hotel to be at the top of the list. From the time we arrived we felt very welcome and comfortable. The staff is truly amazing! We arrived at 11:00 a.m. and our room... More 

Was this review helpful? Yes 1
patricia032158, General Manager at Inter-Continental Presidente Ixtapa, responded to this review

Thank yoiu for giving your impressions and reviews of your experiences. We strive to provide great service and comfort for our guest and appreciate when our guest are happy with their stay. We thank you so much for your kind words about our property and hope to have the opportunity to be your hosts again in the future. Cordially, Patricia... More 

Reviewer
5 reviews 5 reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 4 weeks ago via mobile

We went with our 3 sons and 2 girlfriends, all in their early 20s and had a great time. Rooms were clean, (we upgraded to superior pool view) but the kids rooms were all fine. Food was what you would expect, get used to it but get to the a la carte restaurant once in awhile and pay for the... More 

Was this review helpful? Yes 3
patricia032158, General Manager at Inter-Continental Presidente Ixtapa, responded to this review

Thank you for giving your impressions and reviews of your experiences. We strive to provide great service and comfort for our guest and appreciate when the guest are happy with their stay. We hope to have the opportunity to be your hosts again in the future. Cordially, Patricia Chapman General Manager More 

Colborne, Canada
1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 4 weeks ago

2 weeks Feb./Mar. 2015. Room good, food good, service good. Been there before. Tried to charge me for beer brought to room.....it`s all inclusive! How cheap. If you fly Sun Wing it will be at least 8pm when you get there.

Was this review helpful? Yes 2
patricia032158, General Manager at Inter-Continental Presidente Ixtapa, responded to this review

First of all would like to thank you for selecting our resort as your vacation destination. We have noted in your comments that overall you had a pleasant stay with us, and we are happy to accomplish our goal to make a guest´s stay an unforgettable one. We look forwar to welcoming you back on your future visits to Ixtapa.... More 

Kenora, Canada
Reviewer
4 reviews 4 reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We were a group of 11 and thoroughly enjoyed our week here!! The beach is amazing - very hot sand as the sun was shining for all 7 days! Great long beach for runners and walkers. It is also safe to run/walk around outside the complex as well and you feel like you are in a city with the boutiques... More 

Was this review helpful? Yes 3
patricia032158, General Manager at Inter-Continental Presidente Ixtapa, responded to this review

Thank you for taking the time to write a review of your stay at Presidente Intercontinental Ixtapa. We are glad that you enjoyed your stay and found the Resort to be so desirable. We hope that you decide to return on your next visit to Ixtapa Sincerely, Patricia Chapman General Manager More 

Saint Paul, Minnesota
Senior Contributor
30 reviews 30 reviews
8 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 4 weeks ago

The hotel staff,rooms were Nice,very clean..But the typical Mexico beds,quite firm! I always ask for an extra mattress pad,Which they added to the bed immediately! The buffets in the afternoon & eve were so/so,The breakfast were great w/made to order Omelettes or Eggs,plus everything else! The only thing was on the weekend,the locals did come in and take over the... More 

Was this review helpful? Yes 1
patricia032158, General Manager at Inter-Continental Presidente Ixtapa, responded to this review

Thank you for giving your impressions and reviews of your experiences. We strive to provide great service and comfort for our guest and appreciate when our guest are happy with their stay. We hope to have the opportunity to be your hosts again in the future. Cordially, Patricia Chapman General Manager More 

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