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Inter-Continental Presidente Ixtapa

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Blvd Ixtapa s/n, Ixtapa, Zihuatanejo 40884, Mexico
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Inter-Continental Presidente Ixtapa
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Inter-Continental Presidente Ixtapa
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918 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Lloydminster
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 3 weeks ago

An incredible stay in paradise! Welcoming staff, attentive and efficient! Food was great and an abundance of choices! Older hotel showing its age but it's clean! We had a quiet garden view with comfy king bed with a large balcony! I recommend room service for breakfast out on balcony! There's nothing like it! My Sister and I were definitely spoiled!!

Was this review helpful? Yes 2
patricia032158, General Manager at Inter-Continental Presidente Ixtapa, responded to this review

Dear c0llectingmem0ries. Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Patricia Chapman General Manager More 

San Luis Potosi, Mexico
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 5 weeks ago

I was recently with my son for a sports competition. This hotel was picked by the team manager. Its an old hotel so you better make sure to get one of the renovated rooms located in the area they call the ¨villas¨ . the tower rooms are not renovated and most of them do not have a balcony! the rooms... More 

Was this review helpful? Yes 1
patricia032158, General Manager at Inter-Continental Presidente Ixtapa, responded to this review

Dear Patichu. Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, The General Management. More 

Ocean View DE
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed April 29, 2015

We stayed two nights at El Presidente on our second visit to Ixtapa. While saddened to see Ixtapa stores and restaurants in decline, this hotel made our visit. For an Intercontinental, it could use some face work (mold on bathroom ceiling) in oceanfront room. But, even that could be overlooked for the amazing staff and the overall vibe of the... More 

Was this review helpful? Yes
patricia032158, General Manager at Inter-Continental Presidente Ixtapa, responded to this review

Thank you for sharing your comments regarding your recent stay in our resort. I fully agree with you that the staff of the resort is phenomenal to work with. I will be certain to pass your note along to ensure that eveyone can share in the pirdie of exceeding your expectations. I hope we will have the opportunity to serve... More 

1 review
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed April 16, 2015

This was our first time to Ixtapa and obviously our first time to this hotel. We traveled with my parents for their 40th wedding anniversary. Our initial impressions were very positive, clean rooms, good service, great location, close to the beach, and very beautiful. Also, the food was the best that we've had at an all inclusive resort (we've been... More 

Was this review helpful? Yes 10
patricia032158, General Manager at Inter-Continental Presidente Ixtapa, responded to this review

We strive to provide great service and comfort for our guest and appreciate when our guest are happy with their stay. We thank you so much for your kind words and hope to see you again soon. Just email us and we will gladly accomodate you. Looking forward to seeing you again soon. Please send our best wishes to your... More 

Mackenzie, Canada
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed April 8, 2015

We stayed here for two weeks from March.21st til April.4th 2015. I found the staff to be amazing. Whatever you needed they would get for you . They work very hard and try so hard to please you. Jorge at the front desk is very helpful and accommodating, Carmen in the lobby bar is AMAZING as are all the other... More 

Was this review helpful? Yes 3
patricia032158, General Manager at Inter-Continental Presidente Ixtapa, responded to this review

Thank you for giving your impressions and reviews of your experiences during your recent stay with us. We strive to provide great service and comfort for our guest and appreciate when our guest are happy with their stay. Thanks for for your kind workds about our people and property. We look forward to be of service again in a not... More 

Fort Collins, Colorado
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed April 3, 2015

We have been visiting Ixtapa for over 14 years and have always stayed at the Presidente Inter Continental. The staff have always treated us with respect and have become like part of the family. We look forward to seeing them each year. The food - we love the breakfasts - is great, our rooms are clean, the beach is great,... More 

Was this review helpful? Yes
patricia032158, General Manager at Inter-Continental Presidente Ixtapa, responded to this review

Firstly we would like to thank you for once again choosing our Hotel, Presidente Intercontinental Ixtapa, for your last trip. Thank yoiu very much for taking the time to write. We greatly appreciate your loyalty to our property. We strive to provide great service and comfort for our guest and appreciate when our guest are happy with their stay. We... More 

Minneapolis, Minnesota
2 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed March 28, 2015

We purchased our package thru Sun Country. Flight down was great. Instead of a bus to the resort, we were put into a taxi. When we arrived there was no rep from travel agency there to meet us to review things and what time we needed to be ready to return to the airport. We arrived early and after brief... More 

Was this review helpful? Yes 2
patricia032158, General Manager at Inter-Continental Presidente Ixtapa, responded to this review

Thank you for taking a moment to advise us of your experience during your visit hera at the hotel. I will make sure to share your issues with our staff so that we can improve on those things. Comments like yours help us work harder to make sure that our guest have a pleasant stay. Cordially, Patricia Chapman General Manager More 

edmoton
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed March 28, 2015

This is a very old ,but updated hotel. Some of the staff has been there over 30 years. They are kind and very helpful. This is not a mega resort , everything is continent and easy to get to. We loved the small resort charm. Staff were very attentive . The towel art in our room was great a new... More 

Was this review helpful? Yes 1
patricia032158, General Manager at Inter-Continental Presidente Ixtapa, responded to this review

Thank you for taking a moment to advise us of your experience during your visit here at the hotel. I fully agree with you that the staff of the resort is phenomenal to work with. I will be certain to pass your note along to ensure that everyone can share in the pride of exceeding your expectations. We hope you... More 

Benson, Minnesota
Level Contributor
17 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed March 28, 2015

We just returned from The Presidente and am wishing we were back there! We have stayed at numerous hotels with star ratings from 2-5 and found this hotel to be at the top of the list. From the time we arrived we felt very welcome and comfortable. The staff is truly amazing! We arrived at 11:00 a.m. and our room... More 

Was this review helpful? Yes 1
patricia032158, General Manager at Inter-Continental Presidente Ixtapa, responded to this review

Thank yoiu for giving your impressions and reviews of your experiences. We strive to provide great service and comfort for our guest and appreciate when our guest are happy with their stay. We thank you so much for your kind words about our property and hope to have the opportunity to be your hosts again in the future. Cordially, Patricia... More 

Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed March 27, 2015 via mobile

We went with our 3 sons and 2 girlfriends, all in their early 20s and had a great time. Rooms were clean, (we upgraded to superior pool view) but the kids rooms were all fine. Food was what you would expect, get used to it but get to the a la carte restaurant once in awhile and pay for the... More 

Was this review helpful? Yes 3
patricia032158, General Manager at Inter-Continental Presidente Ixtapa, responded to this review

Thank you for giving your impressions and reviews of your experiences. We strive to provide great service and comfort for our guest and appreciate when the guest are happy with their stay. We hope to have the opportunity to be your hosts again in the future. Cordially, Patricia Chapman General Manager More 

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