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Inter-Continental Presidente Ixtapa

4.0 of 5 Blvd Ixtapa s/n, Ixtapa, Zihuatanejo 40880, Mexico
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Inter-Continental Presidente Ixtapa
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Inter-Continental Presidente Ixtapa
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767 reviews from our community

Traveler rating
    269
    230
    116
    68
    84
See reviews for
266
207
2
22
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (97)
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Contributor
17 reviews 17 reviews
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed September 9, 2014

I came to the hotel to my cousin's wedding. You think that an all inclusive hotel with the Intercontinental badge cannot be too bad. Well picture this: a stage by the pool with a loud microphone and loud music, a restaurant which served (bad) hot dogs and hamburgers, and another one by the beach which served more as an oven... More

Was this review helpful? Yes 2
Presidente_Ixtapa, Director General at Inter-Continental Presidente Ixtapa, responded to this review

Dear guest, Thank you very much for your feedback, which is very important for us to improve our service and our installation. Your comment about the food surprised us because you only speaking about the “hot dogs and the hamburgers” but you don’t mention your experience in the other restaurant: buffet or a la carte. I can understand that you... More

Contributor
11 reviews 11 reviews
7 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed September 1, 2014

It's a good service, room, food, drinks, swimming pool, everything is clean and comfortable, and in a good price, is not expensive is not cheap but it woth it. The all inclusive is a really good option.

Was this review helpful? Yes 1
Hastings, Michigan
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed August 25, 2014

Just another 8 days in Paradise! We were greeted by Jorge the concerierge as soon as we exited our taxi! Had a beautiful room and absolutely wonderful time! This was our 11th visit to Presidente Ixtapa and have already booked 15 days the end of January! Thank you to all of the staff! This was our second trip in August.... More

Was this review helpful? Yes 2
Appleton, Wisconsin
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed August 8, 2014

Originally my boyfriend and I planned on going to Florida for relaxing vacation, until one of our good friends recommended this resort. It was much more relaxing that I could have ever thought. Excellent, hard workers with positive attitudes. The food was really good and we were literally across the street from downtown and all the stores and more restaurant... More

Was this review helpful? Yes 1
New Denver, Canada
1 review
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed August 2, 2014

8/2/2014 Ixtapa,.. Ahhhhh,….. Tropical Paradise. We stayed at the El Presidente Intercontinental All-inclusive Resort Hotel for a week and planned for a return by the second day. The unbelievable service began with the Concierge, Jorge Luis Sanchez. No opportunity was missed to share his knowledge of the hotel and local attractions. He made us feel special, welcome and like family.... More

Was this review helpful? Yes 5
Mexico City, Mexico
Contributor
11 reviews 11 reviews
8 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed May 27, 2014

This is my second stay at this hotel and I will never grow tired of this place. Although the building from the outside looks kind of old and outdated don't let yourself be fooled by its appearance, there is more than meets the eye. The service is always friendly and outstanding from everyone, it is hard not to leave a... More

Was this review helpful? Yes 2
Ramsey, Minnesota
2 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed May 14, 2014

If you want a safe destination Ixtapa is the place to go. We took our 2 kids 8 and 12 with us and anywhere we walked we felt safe. The hotel and rooms are very clean. I would say the only reason why I rate this as average is the weekends... its crazy full of locals... I mean crazy full... More

Was this review helpful? Yes 1
IHGCare, Guest Relations Manager at Inter-Continental Presidente Ixtapa, responded to this review

Dear Shawn V, Thank you for taking the time to write your review. We do apologize for any inconvenience that you have experienced. We are continually striving to improve the hospitality we offer, and comments from our guests are always welcome. It is nice to hear you did feel safe. We appreciate the feedback that we receive as this is... More

Campbell River
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed May 6, 2014

Loved, loved, loved Ixtapa and Zi. I totally understand why everyone keeps going back to these two places!!! We spent two weeks at the Presidente and I would return to this hotel. The number one thing about this resort is the staff, everyone that works at this hotel is friendly and helpful. We thought the food was excellent, no complaints... More

Was this review helpful? Yes 1
Calgary, Canada
1 review
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed April 28, 2014

Where to begin – (we are a 30 year old couple) we travelled with a group of 8 – ranging in age from 14-65 and our stays varied between 7, 8 and 10 days. If you have never been to Ixtapa and are unsure…. – YOU NEED TO GO!! The Presidente is in the perfect location! You almost don’t even... More

Was this review helpful? Yes 5
Faribault, Minnesota
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed April 23, 2014

it was a nice enough place, rooms were clean but they don't restock your frig with water or pop unless you call ask. We ordered room service one of the nights, very good!! Would have been nice to see a listing of different things the resort does, wasn't really able to find anything like that. Didn't know they have a... More

Was this review helpful? Yes 1
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Additional Information about Inter-Continental Presidente Ixtapa

Address: Blvd Ixtapa s/n, Ixtapa, Zihuatanejo 40880, Mexico
Phone Number:
Location: Mexico > Pacific Coast > Guerrero > Zihuatanejo > Ixtapa
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Inter-Continental Presidente Ixtapa 4*
Number of rooms: 420
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Also Known As:
Intercontinental Presidente Ixtapa Hotel Ixtapa
Presidente Intercontinental Ixtapa
Intercontinental Ixtapa
Ixtapa Presidente
Presidente Hotel Ixtapa
Presidente Ixtapa

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