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All 23 Ixtapa hotels

Puerta del Mar

2.5 of 5 Hotel   |   Paseo de las Gaviotas, Ixtapa, Zihuatanejo 40880, Mexico
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Puerta del Mar
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Ranked #15 of 23 Hotels in Ixtapa
A recent review
4 of 5 stars Reviewed June 16, 2013
ximie Prague
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41 reviews from our community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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New Hampshire
5 reviews 5 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed September 5, 2013

If you're looking for a property with a very low service level and lousy linens this is it. Take your own linens, towels and pillows because these ones looked like they've been there for decades. The rooms are very spacious but look like if you were in the 1960's. The food in the hotel (which I don't exactly know why... More 

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Senior Contributor
34 reviews 34 reviews
10 hotel reviews
44 helpful votes 44 helpful votes
4 of 5 stars Reviewed June 16, 2013

Hola! I'm writing this review after staying 7 days in puerta del mar from the 8th of June. We had a great time in ixtapa the hotel is well located close to the main touristic area. Rooms are clean and have kitchen and a balcony. The kitchen comes very handy as it has fridge, small stove, even a blender (... More 

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Pachuca, Mexico
18 reviews 18 reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed April 1, 2013

While it's not like the resort hotels that are right on the beach, Puerta del Mar was perfect for us. We made the reservation through Orbitz, and had no idea that this was a hotel of suites! It was extremely convenient to have the kitchen, and two full bathrooms was totally excessive for the two of us. Everything was clean,... More 

Was this review helpful? Yes 1
Tucson, Arizona
Senior Reviewer
6 reviews 6 reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed June 5, 2012

The grounds were beautiful & we felt very comfortable there! The extremelly clean unit consisted of a spacious & well equiped kitchenette, living area, bedroom & 2 baths. The large pool with slide & swim up bar were very nice. It was close to shopping & restaurants. We were extremely pleased with the hotel & would be happy to stay... More 

Was this review helpful? Yes 5
4 reviews 4 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed April 17, 2012

I can't say enough about the staff. Yes, most do not speak much English, but they are very friendly, and helpful. I have to admit I did a very bonehead thing. I left my laptop in the open-air restaurant near the pool. The wireless connection is best in the restaurant so my husband and I had been having breakfast and... More 

Was this review helpful? Yes 5
Anchorage, Alaska
1 review
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed May 5, 2010

After reading the reviews I didn't know what to expect! Well the elevator works! The units are clean, there quite. The restuarant is ok. This place is a good family place to stay. They have cermanic painting you can do by the pool. Theres 4 pools, a bar. The grounds are kept nice. The staff are not to much on... More 

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The Other Washington
2 reviews
2 of 5 stars Reviewed January 29, 2010

This is a six-story hotel, and the frightening elevator mentioned by others has been removed - now it has no elevator, just a boarded up hole. If you have any challenge walking up/down stairs, this is probably not a good fit. It is at least a ten minute walk to the public beach access, across the main highway and behind... More 

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Friday Harbor, Washington
Top Contributor
60 reviews 60 reviews
49 hotel reviews
117 helpful votes 117 helpful votes
4 of 5 stars Reviewed December 14, 2009

Mexican hotels aren't necessarily bad, as long as you know what you're getting into. First of all, you'd better know some Spanish, because almost none of the employees speak English, incl. front desk staff. When we were there, most of the guests were native Mexican, this hotel apparently caters to Mexican families.. The rooms were spacious and clean, but had... More 

Was this review helpful? Yes 1
Houston Texas
1 review
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed June 30, 2009

The hotel does not compare to the beach front hotels. It is more home like. More like authentic Mexico. The service was great. The prices were very down to earth. The garden about the pool is tropical and lush. The walk to the beach is about 500 yards. We drove to the beach but the beaches we went to required... More 

Was this review helpful? Yes 3
Zihuatanejo, Mexico
3 reviews 3 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed March 23, 2009

One of my friends children got hurt getting out of the pool, the Hotel Manager did come to assiste them but only to take them to the Marina Hospital, not knowing the language they were just left there. At this moment no one in the Hospital spoke english and the Maniger did not ask if they needed anymore help. On... More 

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Additional Information about Puerta del Mar

Address: Paseo de las Gaviotas, Ixtapa, Zihuatanejo 40880, Mexico
Location: Mexico > Pacific Coast > Guerrero > Zihuatanejo > Ixtapa
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Puerta del Mar 2.5*
Number of rooms: 45
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Also Known As:
Puerta Del Mar Hotel Ixtapa
Puerta Del Mar Ixtapa

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