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Krystal Ixtapa

3.0 of 5
Hotel website
Blvd Ixtapa, s/n 4 y 4A Zona Hotelera, Ixtapa, Zihuatanejo 40880, Mexico
Krystal Ixtapa
Best prices for: 1 room 1 guest
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Ranked #22 of 23 Hotels in Ixtapa
A recent review
3 of 5 stars reviewed 5 days ago
Reginaoma Regina, Saskatchewan,Canada
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443 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Regina, Saskatchewan,Canada
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

Here is my opinion of the Krystal,the location is wonderful,the rooms above the 6 th floor are good,new showers,but now the not so good things,coffe maker in the room,but no coffee or cups had to ask for it,the fridge is locked,we did get it unlocked but it didn't work,it took them 4 days to get it working.Food is not very... More 

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Saskatoon, Canada
1 review
2 of 5 stars Reviewed 5 days ago NEW

Just got home from Ixtapa. Me and my husband love the city and the excursions. We went to Linda Playa, and the Xihuacan Ruins and of course, the neighbouring city, Zihuatanejo. In Krystal, there are a lots of local people, usually big families, cute kids, very busy on the weekend. We were on the 6th floor, I love our ocean... More 

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Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 2 weeks ago via mobile

Spent a week at the Krystal with 4 other women, and unfortunately from experience women alone tend to not get great customer service. The waiters ignored us while waiting to be seated actually had to hunt down a waiter to get us a table and refill our drinks. The bar tenders were much better. I would recommend the Ixtapa for... More 

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Winnipeg, Manitoba
Contributor
14 reviews 14 reviews
5 hotel reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed 2 weeks ago

This was our first trip to Ixtapa which is a very pretty area, pleasant to walk the sidewalks around the hotel area. Lots of shops and restaurants across the street. Our stay at the Krystal Ixtapa was very different from any other hotel we have stayed at in Mexico. There was no information about the hotel to help guests know... More 

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Kamloops, Canada
1 review
3 of 5 stars Reviewed 2 weeks ago

Went with my family for a wedding. The staff were very friendly, never had any problems with any of them. The hotel itself is very run down. Our bathroom door was rotten on the bottom from the water from the shower hitting the door. The bathtub was absolutely disgusting !! I know it was old but I had a hard... More 

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Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Hotel Krystal My spouse and I stayed at the Hotel Krystal on a Sunwing all inclusive from February 12th to 26th 2015. The hotel, buffet, bar and grounds were consistently clean and tidy despite the fact that a lot of TLC is going to be required to maintain this property. There are 11 floors in this building, 255 rooms for... More 

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Gig Harbor, WA.
Senior Contributor
27 reviews 27 reviews
17 hotel reviews
35 helpful votes 35 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Back here two years later, and happy to report the Krystal remains a desirable destination for the medium-budget traveler. It offers all-inclusive stays, or ala carte (meals and drinks additional). We chose the latter. Overall, Ixtapa lacks the glitz and conspicuous wealth of some other resorts, which is fine with me. Pros: a lovely setting on the sandy beach with... More 

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Cuernavaca, Morelos, Mexico
Senior Reviewer
6 reviews 6 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 3 weeks ago

The WiFi is the worst, the gym could be better maintenance. Good service, good place. The breakfast it's OK, The buffet for lunch bad, dinner so, so. The drinks so, so. Good service at the beach. Family totally.

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Vancouver, BC
Contributor
11 reviews 11 reviews
3 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed 3 weeks ago

We love Ixtapa, as it was our 7th trip to this sunny resort on the Pacific coast in Mexico. After 26 years we again visited the Krystal and stayed for one week. We enjoyed the friendly service and clean acomondation.The weekend was extremly busy so we did had to fend for a place on the pool but during the week... More 

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Denver, Colorado
2 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 3 weeks ago

free modelo especial, pina colodas, papas fritas and hamburgers by the pool. Buffet was decent, there was a woman that cooked made to order omelett's every morning that were great. We had 2 passes to the restaurant connected in front, and that was pretty good, staff was great all around. It was a mexican holiday and we were prob the... More 

Was this review helpful? Yes 1
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