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All 23 Ixtapa hotels

Krystal Ixtapa

3.0 of 5 Hotel   |   Blvd Ixtapa, s/n 4 y 4A Zona Hotelera, Ixtapa, Zihuatanejo 40880, Mexico
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Krystal Ixtapa
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Ranked #22 of 23 Hotels in Ixtapa
A recent review
4 of 5 stars reviewed 4 days ago
dkkehler Winkler, Canada
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408 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (46)
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Winkler, Canada
5 reviews 5 reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

We booked this as a quick getaway to cut down the winter, not looking for 5 star, or looking to be overly pampered, just wanted to get into the sun for a week and cut out some of winter, at a reasonable cost. We were very pleasantly surprised by a fantastic location, great beach, excellent staff, and a really good... More 

Was this review helpful? Yes 4
Morinville Alberta
2 reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 6 days ago NEW

First of all, I'll describe the good points of this hotel. It is situated on the beautiful Playa Palmar, so those who love walking on the beach will be happy. The rooms all have balconies and face the ocean, so there are spectacular views to be had. The sunsets are stunning!The pool is clean and well maintained, and there are... More 

Was this review helpful? Yes 1
Toronto, Canada
1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago

We were at Krystal resort and spa in Ixtapa from 12th Jan 2015 to 19th Jan 2015. We were a family of 5 including an infant 3 months old. We liked the hotel because of the staff, everyone went out of their way to accommodate our needs. The restaurant staff at buffet was the best, including lady Almina. Since we... More 

Was this review helpful? Yes 2
1 review
1 of 5 stars Reviewed 2 weeks ago via mobile

We went to Krystal with a group of 20 for a get away, the pool service was excellent but other then that I give the resort 2 thumbs down. Most in the group were lucky to have running air conditioners in rooms, lucky to get towels or bottles of water, no matter how much you tip. The resort is old... More 

Was this review helpful? Yes 3
Winnipeg, Canada
13 reviews 13 reviews
6 hotel reviews
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed 3 weeks ago

My last stop prior to finding long term accomodations in this lovely area...my first long term local rental in Mexico. Highly recommended..you get it all...miles and miles of beaches, small town/city feel, clean, beautiful and planned with great infrastructure in Ixtapa and authentic Mexico in Zihuatanejo with many tourist options here as well. But back to the review: My first... More 

Was this review helpful? Yes 4
Calgary, Alberta, Canada
1 review
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed 4 weeks ago

This might be a three star at the very most. Rooms were SO outdated. Lots of little bugs in the bathroom which wasn't cool. The plumbing would also turn on sometimes out of nowhere... We could hear conversations from our neighbors all the time. There was a fridge in the room, but it cost $5 a day to use... We... More 

Was this review helpful? Yes 3
Senior Reviewer
6 reviews 6 reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed December 9, 2014

first things first we had paid a package vacation all included We get to the front desk no smiles no how are you We check in we go take our luggage in the room So we go down stairs to grab something to eat The waiter says you don't have the all inclusive I said yes paid for it he... More 

Was this review helpful? Yes 2
Senior Contributor
38 reviews 38 reviews
38 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed December 4, 2014

Typical All-Inclusive joint located at a fantastic beach. Hotel is occupied by Mexican weekenders, not many other countries. Food is quite poor, typical American low quality junk. Hotel room was huge with panoramic ocean-view from the large balcony overlooking the Ixtapa bay. The resort is in acceptable condition, especially the hotel rooms looked tidy and clean. The water quality was... More 

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Rio de Janeiro, RJ
20 reviews 20 reviews
15 hotel reviews
19 helpful votes 19 helpful votes
3 of 5 stars Reviewed November 16, 2014

This is a typical beach resort for holidays, for those that are willing to stay at the pool the whole day, eventually going for a walk/run at the beach. The hotel is old but rooms are comfortable and air conditioning works. Internet was reasonable just at the lobby. The food in the all-in service is not so good but the... More 

Was this review helpful? Yes 1
Glace Bay
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
44 helpful votes 44 helpful votes
4 of 5 stars Reviewed November 11, 2014

I spent 9 days at the Krystal Ixtapa hotel with their All Inclusive package. We had booked with Orbitz and received a great price in a room with a garden view. Being that this is low season we were not expecting a full hotel. Marco on the front desk gave us a room in the front of the hotel with... More 

Was this review helpful? Yes 1
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Additional Information about Krystal Ixtapa

Address: Blvd Ixtapa, s/n 4 y 4A Zona Hotelera, Ixtapa, Zihuatanejo 40880, Mexico
Location: Mexico > Pacific Coast > Guerrero > Zihuatanejo > Ixtapa
Price Range (Based on Average Rates): $
Hotel Class:3 star — Krystal Ixtapa 3*
Number of rooms: 255
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Also Known As:
Krystal Ixtapa Hotel Ixtapa
Nh Krystal Hotel Ixtapa
Nh Krystal Resort Ixtapa
Nh Krystal Ixtapa
Ixtapa Krystal
Hotel Style:
#12 On the Beach Hotel in Ixtapa

209 photos of this hotel

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Pool/beach area (53)
Dining (12)
Room/suite (31)
Hotel & grounds (29)
View from room (31)
Bathroom (7)
Family/play areas (1)
Other (40)

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Hotel & grounds (4)
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