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All 23 Ixtapa hotels

Krystal Ixtapa

3.0 of 5 Hotel   |   Blvd Ixtapa, s/n 4 y 4A Zona Hotelera, Ixtapa, Zihuatanejo 40880, Mexico
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Krystal Ixtapa
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Ranked #22 of 23 Hotels in Ixtapa
A recent review
4 of 5 stars reviewed 4 days ago
migachan Vancouver, Canada
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425 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Ontario, Canada
1 review
1 helpful vote 1 helpful vote
2 of 5 stars NEW

My 7th trip to a resort . Wonderful weather and beach .Food was very poor - raw hotdogs cut up and passed off as "ham" . Lots of meals with "mystery meat " covered in different sauces ...Who knows what they were? Too many corners cut at the resort . 3 elevators -only one fully functional 2nd would only move... More 

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Vancouver, Canada
Senior Contributor
30 reviews 30 reviews
6 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

We got an ocean view room on the top floor, the view was gorgeous! The wifi was a bit weak in the room and I often had to go to the lobby to get a stronger signal. The towels were also a bit worn out but it wasn't too bad. There wasn't a lot of variety in the buffet and... More 

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Saskatoon
2 reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

Stayed from Feb 18 to 25th. Check in was quick, was given a room on the 5th floor but asked to be moved up higher --8th floor. No problems with any request. The beds are a little uncomfortable and the supper buffets not the best. Bar service was great (Jesus and Jose) great guys. Lorenzo great Dirty Monkeys! OMAR was... More 

Was this review helpful? Yes 1
Rimbey
2 reviews
3 of 5 stars Reviewed 1 week ago via mobile

First off, read the tips, then ask for a room 8th floor or higher. We were on 10. The view was fabulous, the beach is beautiful, the pool is really great! If you are expecting a Sandals type experience or service, then cough up the cash and go there. This is a budget family /retiree oriented resort that seems to... More 

Was this review helpful? Yes 1
West Kelowna, Canada
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 2 weeks ago

We went to the Krystal Feb. 22 - 29 th . when we arrived it was around 6 pm we got checked in and they gave us a room on the 5th floor with a king bed. The room was filthy dirty , the bathroom had mold in it , the floor had stians that looked like blood ,and the... More 

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Manitoba
2 reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Visited Jan. 21 - Feb. 4, 2015. Easy 10 - 15 minute bus ride from the airport. Check in was quick. One couple in our group had trouble with getting a lock for their safe. They were told there were none available till the next day. We went back 3 times and finally asked for the manager and demanded a... More 

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Manitoba, Canada
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 3 weeks ago

We were concerned when we booked to this hotel because of the negative reviews. The rooms are older but very clean. Ocean view was fantastic. Woke up in the morning and said I was in paradise. The staff on this resort were great. We were upset that the mini fridge was not available unless you paid for it. The food... More 

Was this review helpful? Yes 1
Langley City, Canada
Top Contributor
80 reviews 80 reviews
16 hotel reviews
60 helpful votes 60 helpful votes
2 of 5 stars Reviewed 4 weeks ago

This hotel advertises 200 + "refurbished rooms". I don't believe it has had any renos since being built in the '80's.It certainly is not the 31/2 stars suggested by Sunwing. We were 2 couples and initially they could only accomodate us on 2 different floors - both rooms had double beds and this proved difficult, however we were told to... More 

Was this review helpful? Yes 3
Winnipeg, Canada
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 4 weeks ago

I read many poor reviews prior to departure so it was a nice surprise to have room 925 (all rooms are ocean view) that was really nice. Resort was well kept, clean & staff were great. Excellent location, perfect weather. Unfortunately 3 things were a setback to an otherwise great vacation and would prevent me from returning. 1. No evening... More 

Was this review helpful? Yes 1
Winkler, Canada
Reviewer
5 reviews 5 reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed January 25, 2015

We booked this as a quick getaway to cut down the winter, not looking for 5 star, or looking to be overly pampered, just wanted to get into the sun for a week and cut out some of winter, at a reasonable cost. We were very pleasantly surprised by a fantastic location, great beach, excellent staff, and a really good... More 

Was this review helpful? Yes 10
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Additional Information about Krystal Ixtapa

Address: Blvd Ixtapa, s/n 4 y 4A Zona Hotelera, Ixtapa, Zihuatanejo 40880, Mexico
Location: Mexico > Pacific Coast > Guerrero > Zihuatanejo > Ixtapa
Price Range (Based on Average Rates): $
Hotel Class:3 star — Krystal Ixtapa 3*
Number of rooms: 255
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Also Known As:
Krystal Ixtapa Hotel Ixtapa
Nh Krystal Hotel Ixtapa
Nh Krystal Resort Ixtapa
Nh Krystal Ixtapa
Ixtapa Krystal
Hotel Style:
#12 On the Beach Hotel in Ixtapa

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