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Club Med Ixtapa Pacific

Travelers' Choice award winner
Playa Quieta | Estado de Guerrero, Ixtapa, Zihuatanejo 40 880, Mexico
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Best prices for: 1 room 1 guest
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Club Med Ixtapa Pacific
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1,885 Reviews from our TripAdvisor Community

Traveler rating
    1,391
    334
    86
    48
    26
See reviews for
1,350
191
35
23
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (378)
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English first
  • All months
    (1885)
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    (586)
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    (285)
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    (543)
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1 review
5 of 5 stars Reviewed 3 days ago NEW

Our extended family of 18 ages 1 to 71 had a fabulous time. The activities were varied and fun. Something for everyone. This is a family resort and gives parents a full day of relaxation and the kids well organized activities. The personnel were warm and welcoming. A shout out to the circus team headed by Chelsea and to Johnny... More 

Was this review helpful? Yes
Las Vegas, Nevada
Reviewer
4 reviews 4 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
2 of 5 stars Reviewed 2 weeks ago

We actually went in May 2014. The first room we were shown was so gloomy and dated that I felt like going back to the airport and catching a plane home. After much lamenting, we were given a nicer room and one that was more senior (a walker, and a cane) friendly. Not a welcoming start. Our room had a... More 

Was this review helpful? Yes 1
clubmedofficial, General Manager at Club Med Ixtapa Pacific, responded to this review

We are sorry you did not enjoy your stay at Club Med Ixtapa Pacific last year. Our only goal is to offer you a relaxing and trouble-free stay and we apologize if our efforts fell short. We hope that we can welcome you to another Club Med resort in the near future to demonstrate that your experience was the exception... More 

Ottawa, Canada
Reviewer
4 reviews 4 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Family of 3. We went during the 1st week of March. My son is a 13 year old teenager and he enjoyed the junior club with the new friends he made. Location is perfect and the view with the sunset is unbeatable. Food was good with an interesting variety every day. Beach is close by and the water is at... More 

Was this review helpful? Yes 1
clubmedofficial, General Manager at Club Med Ixtapa Pacific, responded to this review

We are thrilled you had a great time at Club Med Ixtapa Pacific! From the beautiful sunsets to exhilarating sporting activities, there is something for everyone here. We hope that your visit was both exciting and memorable. We hope to see you again! Your Club Med Team More 

Cincinnati, Ohio, United States
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Club Med Ixtapa is a very nice property. The service is wonderful. We came with 3 children (10 months, 12 years, 16 years). There were lots of activities during the day. We didn't use the daycare service but we spoke with many who did and it was highly recommended. The childcare facilities were in great shape and all the employees... More 

Was this review helpful? Yes 3
clubmedofficial, General Manager at Club Med Ixtapa Pacific, responded to this review

We are happy that you enjoyed your stay at Club Med Ixtapa Pacific. We are glad that you enjoyed the various activities and amenities that we have to offer. Your comments regarding the condition of the facilities and mattresses will be forwarded to the appropriate team for review. Please accept our apologies for any inconveniences. We appreciate you bringing this... More 

Mexico
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We stayed recently my wife and my two kids for Mothers day. Great place we were placed at Iguana and we were close to everything. kids (8 and 4) loved the mini club all activities and they had a blast. Food was very good. I particularly would like to thank all GOs Carlitos at Mini Club, together with Lou and... More 

Was this review helpful? Yes 2
Nancy, France
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We were 2 times in Ixtapa and we liked it a lot, very well organized for kids and babies. The beach is nice. The food is very good, thanks to the chef! Another restaurant could be a good point because the principal one is noisy. A very good place for holidays. Very good quality price report.

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Huntington Beach
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 3 weeks ago

This is the 3rd year in a row we have taken our 2 young children to Club Med Ixtapa and it has gotten better each year. The staff are amazing. As is the case at all Club Meds, the GOs are extremely fun and engaging. This particular staff seemed to be extra special and did an amazing job making us... More 

Was this review helpful? Yes 1
clubmedofficial, General Manager at Club Med Ixtapa Pacific, responded to this review

We are thrilled to hear you had a great time at Club Med Ixtapa Pacific! We are happy the G.Os made your trip fun and exciting as they work hard to make sure all GMs have fun. We hope you left with wonderful memories and that you’ll come back to Club Med for a fourth visit! - Your Club Med... More 

USA
Senior Contributor
30 reviews 30 reviews
13 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 3 weeks ago

My family visited the resort the last week of April 2015. The resort was quite empty (maybe 40% full) for most of our trip. We did not have any issues finding a beach or poolside chair at any time during our visit. It did fill up and got a little congested the weekend when we left. We have three children.... More 

Was this review helpful? Yes 1
clubmedofficial, General Manager at Club Med Ixtapa Pacific, responded to this review

It sounds like you had a blast at Club Med Ixtapa Pacific and thank you for sharing your experience with us. We are happy that you enjoyed your stay and found the customer service to be exceptional. We strive to ensure a fun and exciting time for all our guests. We hope you will come back to visit us again... More 

San Francisco, California
1 review
5 of 5 stars Reviewed 3 weeks ago

This was my first Club Med experience, and after my recent trip it definitely will not be my last. Club Med Ixtapa is an experience like no other. Great location, great food and great service. All inclusive trips are one thing but exceptional service is another. I've been on cruises before but this trip was better than any cruise. Everyday... More 

Was this review helpful? Yes
clubmedofficial, General Manager at Club Med Ixtapa Pacific, responded to this review

Thank you for your review, it sounds like you had a blast at Club Med Ixtapa Pacific. We are happy you enjoyed the service and friendliness of the G.Os. and it sounds like you also had a lot of fun participating in the various activities we have on site! Whether it’s kayaking, snorkeling or tennis, there are so many fun... More 

Los Angeles, California
Contributor
15 reviews 15 reviews
12 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed 3 weeks ago

This was our first family vacation with our two grand kids (3 years old and 8 months old). It was awesome!!! The club is geared for families and kids of all ages have multiple options. Everyone we met there was extremely happy, many were return guests who come to this club or several times every year. We enjoyed our vacation... More 

Was this review helpful? Yes 2
clubmedofficial, General Manager at Club Med Ixtapa Pacific, responded to this review

We are happy that you had so much fun at Club Med Ixtapa Pacific and you found the G.Os to be friendly and helpful. They are great people and they will be happy to know that you enjoyed their company! We hope everyone left with lots of great memories! - Your Club Med Team More 

Hotel Review Summarization

What travelers say

  • Great time(10)
  • Very nice(7)
  • Special thanks(5)
  • Main restaurant(5)
  • Old son(5)
  • Hot and humid(4)
  • Very good(4)
  • Would highly recommend(3)
  • Wonderful time(3)
  • Many other(3)
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