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All 23 Ixtapa hotels

Las Brisas Ixtapa

4.0 of 5 Resort   |   Playa Vista Hermosa S/N, Ixtapa, Zihuatanejo 40880, Mexico
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Ranked #4 of 23 Hotels in Ixtapa
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 4 weeks ago
Nwando F Washington DC, District of Columbia
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866 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Mississauga
Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
20 helpful votes 20 helpful votes
2 of 5 stars Reviewed 5 days ago NEW

I've debated whether to write this or not, but this may give some people some useful info. We have visited las brisas once a year for the last five years and we will not return again. The reason is the changes that have been made that have dramatically changed the entire experience. What was once an absolute gem has turned... More

Was this review helpful? Yes 1
HelloLBI, Manager at Las Brisas Ixtapa, responded to this review

Dear Guest: Your kind review about your experience at Las Brisas Ixtapa is greatly appreciated. We sincerely regret for not meeting your expectations in reference to the changes we have made to our Brisas Plan. We added different theme nights, music and other activities for the best entertainment of our guests. We will put special attention to your comments and... More

Washington DC, District of Columbia
1 review
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Great service. Easy to get to know the staff personally. The exclusive beach is awesome. Majestic views and photo ops with private beach in background. Not as touristy area... nice and secluded!!!!!!!

Was this review helpful? Yes 4
HelloLBI, Gerente at Las Brisas Ixtapa, responded to this review

Dear Guest: We appreciate the comments of your recent stay at Las Brisas Ixtapa. It is very important for us to receive the feedback of our guests as we are convinced they are of great value to achieve a continuous improvement. Please be sure we will do our best to keep an excellent service and well maintained installations. It will... More

Mahtomedi, Minnesota, United States
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed September 13, 2014

Great service and amazing location. The hotel has a very private and exclusive beach. Plenty of accommodations on the beach. Breakfast buffet is great and the happy hour was always fun before we would head out for the night. I suggest Bogarts for dinner....fairly close to the hotel and really great!!

Was this review helpful? Yes 5
HelloLBI, Gerente at Las Brisas Ixtapa, responded to this review

Dear Guest: Thank you for the kind review of your recent stay at Las Brisas Ixtapa. It is important to receive the different comments of our guests in order to measure the quality of service we are providing to our guests. We are happy to know you had a great stay. Look forward to welcome you back soon. Sincerely, The... More

2 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed September 10, 2014

My husband and I went to this hotel for part if our honeymoon and though the room was outrageous; the property is massive and there were not a lot of guest, yet we were on the opposite side of everything. There was no working ice machine (a necessity on Mexico) and minimal beach access and little staff room service.

Was this review helpful? Yes 1
HelloLBI, Gerente at Las Brisas Ixtapa, responded to this review

Dear Guest: Thank you for sharing with us the comments related to your October 2013 stay at Las Brisas Ixtapa. We are very sorry if we did not lived up to your expectations, assuring you that we will make our best efforts to improve our services and facilities to comply with your needs. It will be our pleasure to have... More

Dallas, Texas
Reviewer
5 reviews 5 reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed September 8, 2014

We stayed at Las Brisas for four days last winter and loved it. I believe the hotel is designed so every room faces the ocean with a balcony that includes both lounge chairs and a hammock. The pools are very nice, though we spent the most time in the infinity pool. The beach area was great although it was sometimes... More

Was this review helpful? Yes 3
HelloLBI, Manager at Las Brisas Ixtapa, responded to this review

Dear Guest: We were delighted to read the review in which you express the magnificent experience you had during your December 2013 stay at Las Brisas Ixtapa. We will be more than happy to welcome you back to make your future stays pleasant and comfortable. Sincerely, The Management. More

Mexico
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed September 6, 2014

We'd stayed at the Las Brisas Ixtapa a few years ago and liked it. This time we stayed at the Las Brisas from Sept 1st, 2014 through Sept. 5th, 2014 on their all inclusive plan. This time however we were very disappointed. The hotel was practically empty and the public spaces were deserted, restaurants were closed most of the time... More

Was this review helpful? Yes 1
HelloLBI, Manager at Las Brisas Ixtapa, responded to this review

Dear Guest: We appreciate the comments of your recent stay at Las Brisas Ixtapa. Is is very important for us to receive the feedback of our guests as we are convinced they are of great value to achieve a continuous improvement. Please be aware we will put special attention to prevent the incidents you encountered happen again. We hope you... More

Dublin, Ireland
Reviewer
5 reviews 5 reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed August 24, 2014

We stayed at the Las Brisas in July 2014 for 12 nights. We were attending the wedding of friends and we had travelled from Ireland. The staff were absolutely fabulous from day 1 through day 12. We loved the area and the people we met. The weather was on the warm side and we struggled at times with the humidity.... More

Was this review helpful? Yes 6
HelloLBI, Manager at Las Brisas Ixtapa, responded to this review

Dear Guest: Thank you for your valuable comments on your recent stay at Las Brisas Ixtapa. It is much rewarding to know you enjoyed our services, installations and meals but especially the excellent attention received from our staff; they really make the difference in order that our guests live up unique experiences. We will be delighted to welcome you back... More

Cranbrook, Canada
2 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed August 5, 2014

We stayed at Las Brisas the first week in July this summer. First off I have to say that the staff were excellent, friendly, and went out of their way to make our stay enjoyable. The grounds were exotic and I enjoyed my walks through the pathways and was delighted when an iguana crossed my path. The rooms were large,... More

Was this review helpful? Yes 2
HelloLBI, Gerente at Las Brisas Ixtapa, responded to this review

Dear Guest: We appreciate the review of your recent stay at Las Brisas Ixtapa. Please accept our sincere apology for not meeting your expectations and hope you will give us the opportunity to regain your confidence and good will. Sincerely, The Management. More

Los Angeles, California
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed July 30, 2014

While the property is quite lovely and has a beautiful private beach and nice views, the broken air conditioning during our ENTIRE stay (5 nights) was almost too much to bear. We switched rooms several times but the problem was never really acknowledged and the rooms we switched to were not any better. Sleeping at night was very difficult and... More

Was this review helpful? Yes 1
HelloLBI, Gerente at Las Brisas Ixtapa, responded to this review

Dear Guest: We have read the comments of your recent stay at Las Brisas Ixtapa. We are deeply sorry for the inconvenience we involuntary caused you due to the air conditioned problem we had with one of our engines. Fortunately it was fixed and got back to normal. Hope you will give us the chance to host you again sometime... More

Senior Contributor
24 reviews 24 reviews
21 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed July 22, 2014

...the broken air conditioning system. I stayed at Las Brisas for a business trip about 2 weeks ago and the weather in Zihuatanejo was extremely hot. I've always loved this property. It is just great and even though I do not use all the facilities I really enjoy it every time I got there. This time, the AC was broken... More

Was this review helpful? Yes 1
HelloLBI, Gerente at Las Brisas Ixtapa, responded to this review

Dear Guest: We appreciate you shared with us the experience of your recent stay at Las Brisas Ixtapa. Please accept our sincere apology for the inconvenience you suffered due to the air conditioned problem. One of our engines broke and the other one was not sufficient to provide the service to all our rooms. Fortunately it was fixed within the... More

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Hotel Summarization (Beta)

What travelers say

  • Private beach(6)
  • Lobby bar(4)
  • Very good(4)
  • Great service(3)
  • Breakfast buffet(3)

Additional Information about Las Brisas Ixtapa

Address: Playa Vista Hermosa S/N, Ixtapa, Zihuatanejo 40880, Mexico
Location: Mexico > Pacific Coast > Guerrero > Zihuatanejo > Ixtapa
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Las Brisas Ixtapa 4*
Number of rooms: 416
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Also Known As:
Las Brisas Resort Ixtapa Hotel Ixtapa
Brisas Resort
Las Brisas Hotel Ixtapa
Brisas Ixtapa
Las Brisas Ixtapa Mexico

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