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Las Brisas Ixtapa

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Playa Vista Hermosa S/N, Ixtapa, Zihuatanejo 40880, Mexico
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Las Brisas Ixtapa
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Las Brisas Ixtapa
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1,022 reviews from our community

Traveler rating
    497
    321
    114
    61
    29
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202
453
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30
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (202)
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Jalisco, Mexico
2 reviews
4 of 5 stars Reviewed yesterday NEW

My husband and I live in mexico(expats) and decided to explore a new part of the country. We stayed at the hotel for 4 days in May. We were told by our very attentive bellhop that the hotel was at 20% occupancy 200 guests and that the week before it was at 100% occupancy 1000 guests. He advised us that... More 

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Seattle, Washington
1 review
5 of 5 stars Reviewed 2 days ago NEW

We just returned from a week at Las Brisas. We had an incredible time, loved the staff, the beach and the pools. The restaurants were great, we had friends on our deck for room service breakfast one morning and it was great. The rooms were very clean and well appointed. We enjoyed touring both Ixtapa and Zihuatanejo. We visited the... More 

Was this review helpful? Yes
HelloLBI, Manager at Las Brisas Ixtapa, responded to this review

Dear Guest: Thank you very much for the review about your recent stay at Las Brisas Ixtapa. We are delighted to know we exceeded your expectations in making your stay a unique experience to be shared with other Trip Advisor travelers. They will see from your comments, the different activities and places Ixtapa-Zihuatanejo has to offer to our visitors. Hope... More 

Mexico City, Mexico
Senior Reviewer
7 reviews 7 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 4 days ago NEW

We stayed at Las Brisas for a week for a wedding. We were almost 20 family members all hosted there. All was good, the view from the room and restaurants was incredible, the beach (private) and the pools were great; the only downside was that in order to get from one place to another, you had to walk almost 15-20... More 

Was this review helpful? Yes
HelloLBI, Manager at Las Brisas Ixtapa, responded to this review

Dear Guest: Thank you for the kind review of your recent stay at Las Brisas Ixtapa. We were delighted to know you spent a week to attend a beach wedding and that you and your family enjoyed it very much. It will be our pleasure to host you again in the near future. Sincerely, The Management. More 

Portland
Reviewer
4 reviews 4 reviews
3 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed 1 week ago

We had a really nice week long stay at La Brisas. It was, overall, a very nice experience. The good: The staff is excellent. Very caring, very friendly and eager to assist, The view from each room, from your own spacious terrace. The grounds are immaculately maintained. The beach is truly gorgeous. One of the best, ever. Very secluded. white... More 

Was this review helpful? Yes 1
HelloLBI, Gerente at Las Brisas Ixtapa, responded to this review

Dear Guest: Thank you for being our guest at Las Brisas Ixtapa. We have taken note of your kind comments and appreciate them very much as this is one of the ways we measure the quality of service we are providing to our clients in order to achieve a continuous improvement. Rest assured that we will do out best to... More 

La Verne, California
1 review
3 of 5 stars Reviewed 1 week ago

Just got back from a weeks stay at this beautiful location. Hotel was mostly empty early in the week . Hotel staff was very friendly and provided excellent service from the bell service to maid service. Hotel is showing its age, primarily in the pool and beach area where the lounge chairs look like they had they best days a... More 

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HelloLBI, Manager at Las Brisas Ixtapa, responded to this review

Dear Guest: Thank you for your kind review in reference to your recent stay at Las Brisas Ixtapa. We have put special attention in the issues you mentioned, in order to maintain our facilities in good conditions. The only restaurants where the dress code is formal/casual are the specialty ones (El Mexicano and Portofino). We have other options: Bellavista for... More 

Boston
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Love this hotel !!! My husband and I have been visiting here since the hotel was brand new - about 25 years ago. We brought our 2 young children here for vacations and 10 years ago my daughter was married on the beach as the sun was setting and guitar music played. It was just magic... There has been a... More 

Was this review helpful? Yes 2
HelloLBI, Gerente at Las Brisas Ixtapa, responded to this review

Dear Guest: We are very glad to learn that your stay at Las Brisas Ixtapa was delightful. Your kind comments are very motivating for us to keep looking for a continuous improvement to excced your expectations and make your future stays more enjoyable and comfortable. Thank you for your preference towards Las Brisas Ixtapa. Sincerely, The Management. More 

Senior Reviewer
9 reviews 9 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Private beach... Golden sand... Quiet sea... Unparalleled location... Magnificent architecture... Terrific swimming pools... Excellent service... Good food... What more can you ask? However, if you are the kind of traveler who is in a hurry and doesn't enjoy walking, expects to have the restaurant next to the elevator, immediately followed by the swimming pool, and then the beach right after,... More 

Was this review helpful? Yes
HelloLBI, Gerente at Las Brisas Ixtapa, responded to this review

Dear Guest: Thank you for the review in reference to your recent stay at Las Brisas Ixtapa. We were happy to know you enjoyed our installations, meals and services. Rest assured that we will keep working to satisfy and exceed the expectations of our guests, so they feel at home away from home. Look forward to the pleasure of welcoming... More 

Sherwood Park, Canada
Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Our main complaint was the restaurants. In the morning you could walk down 35 steps to the "buffet" - which was fairly good. But it was not good for my husband who has knee problems and had trouble with the stairs. Nor was it good for any of the older ladies & gents we saw struggling with the stairs. The... More 

Was this review helpful? Yes
HelloLBI, Gerente at Las Brisas Ixtapa, responded to this review

Dear Guest: Thank you for the review about your stay at Las Brisas Ixtapa. We have taken note of your comments and rest assured that we will put special attention to improve our service. We hope to have the opportunity to regain your confidence and goodvill in the not too distant future. Sincerely, The Management.. More 

San Antonio, Texas
2 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed April 21, 2015

We had an amazing time at this wonderful hotel, the hotel is just beautiful, al rooms have ocean views, there's fantastic vegetation, lots of birds to see, and a private beach front with no vendors. We had a suite with pool, and the rooms were great. Service was excelent, the people friendly. Now the food is another story. Soups were... More 

Was this review helpful? Yes 1
HelloLBI, Gerente at Las Brisas Ixtapa, responded to this review

Dear Guest: We appreciate your taking the time in writing the review of your recent stay at Las Brisas Ixtapa. We will continue with our best efforts to exceed your expectations and create new unique experiences when you come back to this beautiful property in the near future. Sincerely, The Management. More 

Creston, Canada
Reviewer
3 reviews 3 reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed April 20, 2015

I preface comments with an advisory to remember this was our experience and our feelings based on a 2 week stay in April 2015. The drive from the airport is mercifully short, and we found the check-in process reasonably fast. Unfortunately, we were not given any instructions beyond the location of the elevators to the room, and this proved to... More 

Was this review helpful? Yes 4
HelloLBI, Gerente at Las Brisas Ixtapa, responded to this review

Dear Guest: Thank you for the review of your recent stay at Las Brisas Ixtapa. We have taken note of your comments and are taking the proper steps to correct them the best way we can so we have the pleasure of hosting you back at Las Brisas Ixtapa. Sincerely, The Management. More 

Hotel Review Summarization

What travelers say

  • Private beach(5)
  • Great service(3)
  • Lobby bar(3)
  • Very good(3)
Questions? Get answers from hotel staff and past guests. Ask a question

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