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Las Brisas Ixtapa

#6 of 23 Hotels in Ixtapa
Certificate of Excellence
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Playa Vista Hermosa S/N, Ixtapa, Zihuatanejo 40880, Mexico
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Las Brisas Ixtapa
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Las Brisas Ixtapa
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1,005 reviews from our community

Traveler rating
    492
    315
    110
    60
    28
See reviews for
195
444
20
30
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (195)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
  • All months
    (1005)
  • Mar-May only
    (355)
  • Jun-Aug only
    (146)
  • Sep-Nov only
    (134)
  • Dec-Feb only
    (370)
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Scottsdale, Arizona
Senior Contributor
27 reviews 27 reviews
7 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

This is a rather large hotel, they do run some specials on rooms with breakfast etc..... The room is spacious with a nice patio and most if not all have a view of the ocean. The pool area is nice although the alotted space doesnt leave aton of chairs to lounge. When I went it wasnt overly crowded so I... More 

Was this review helpful? Yes 2
Red Deer, Canada
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

My wife and I spent a week at Las Brisas at the end of March, 2015. We were picked up at the airport and dropped off right at our hotel. The people at the front desk were quick and courteous and we were soon in our room. The room was excellent. We loved the bed although others said it was... More 

Was this review helpful? Yes 4
Rocky River, Ohio
Reviewer
3 reviews 3 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

Lovely hotel, private beach, three clean pools. The staff is fantastic, the room was so well maintained and decorated every day with new flowers. Im looking forward to next year. Only complaint are the guests who save pool side chairs first thing in the morning and dont show up for hours or not at all. Not the hotels fault, but... More 

Was this review helpful? Yes 3
Banff, Canada
Top Contributor
90 reviews 90 reviews
8 hotel reviews
75 helpful votes 75 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Great stay. Beautiful place kind of old fashioned with all paper bills after each meal, drink or snack. Great private beach, prices for taxi in pesos and are flat rates. Most of visitors were Mexicans I loved it. Spanish spoken a lot English not known by lots of employees. Great service! I would come again!

Was this review helpful? Yes
HelloLBI, Manager at Las Brisas Ixtapa, responded to this review

Dear Guest: We appreciate the kind review about your recent stay at Las Brisas Ixtapa. It is always of great satisfaction to know you experienced a great service from our staff. Thanks to our company that constantly provide us different training courses (including English), so our employees be updated and ready to exceed your expectations. Thank you for having chosen... More 

Contributor
12 reviews 12 reviews
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed 2 weeks ago

I have stayed in so many hotels and have experience in many cities and this is by far the oldest worst maintained hotel I have ever been in..... The food at the buffet is so bad and we had raw fish, chilawuile a were dry, in all three restaurants we had so bad experience.... Service at reception is so poor,... More 

Was this review helpful? Yes 2
HelloLBI, Manager at Las Brisas Ixtapa, responded to this review

Dear Guest: Thank you for taking yourtime in sharing with us the review of your recent stay at Las Brisas Ixtapa. We will put special attention to your comments. Please accept our apology if we did not meet your expectations and hope you will give us the opportunity to regain your confidence if your travels bring you back to Ixtapa.... More 

1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Great, quiet and fairly isolated hotel. Charming rooms with private balcony with your own personal hammock. The rooms are nicely appointed with marble and tile in the bathroom with big, walk-in showers. NO TUB! Mattresses are firm. There is a safe in the room for keeping important papers, expensive items and personals you want locked up. We went with the... More 

Was this review helpful? Yes 2
HelloLBI, Manager at Las Brisas Ixtapa, responded to this review

Dear Guest: Thank you for your kind and detailed review concerning your recent stay at Las Brisas Ixtapa. We feel happy when guests like you had a great and enjoyable experience with us, as it is one of our priorities. We have taken note about more English TV channels as well as to improve the WiFi signal. Rest assured that... More 

Calgary, Alberta, Canada
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We have been to quite a few Mexican all-inclusives over the years, and have always been disappointed to some extent, usually for the same basic reasons - overcrowded, can't find a chair at the beach or near the pool, poor service, vendors on the beach, etc. But when we read the TA reviews on Las Brisas in Ixtapa, it appeared... More 

Was this review helpful? Yes 2
HelloLBI, Gerente at Las Brisas Ixtapa, responded to this review

Dear Guest: We appreciate the nice review about your recent stay at Las Brisas Ixtapa. Your feedback is very important to us as it is the way to measure the quality of service we are providing. Thank you for letting us know that you enjoyed our meal plan, installations and the friendly and professional service of our staff. Rest assured... More 

1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

We stayed at the hotel for one week with an A I Air Canada package. I have to admit that the setting of the hotel is outstanding just like the property and the staff. Yes, there are a few stairs and some walking is involved, but we rather enjoyed it especially the walk to the pool which isn't fast at... More 

Was this review helpful? Yes 1
HelloLBI, Gerente at Las Brisas Ixtapa, responded to this review

Dear Guest: Thank you for your kind review related to your recent stay at Las Brisas Ixtapa. We are happy to know you were delighted with our installations, services and meals. It is much rewarding to receive the feedback of our guests as they motivate us to focus our efforts in exceeding your expectations. Look forward to your return. Sincerely,... More 

Ingleside, Illinois
Top Contributor
138 reviews 138 reviews
47 hotel reviews
193 helpful votes 193 helpful votes
4 of 5 stars Reviewed 3 weeks ago

This was our third visit to Las Brisas, Ixtapa. We like the private balcony, view of the ocean and the beach area. A positive note- all rooms have clear views of the ocean. There were very few people staying during the prime time of the year. We are not sure why. It could be the distance from town, all the... More 

Was this review helpful? Yes
HelloLBI, Manager at Las Brisas Ixtapa, responded to this review

Dear Guest: Thank you for the review of your recent stay at Las Brisas Ixtapa. We were very pleased to know this was your third visit and that you enjoyed it very much as in the past. We hope to continue being withn your preference and welcome you back again. Sincerely, The Management. More 

Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We stayed here through air canada vacations. We booked a deluxe family room which was 2 connecting rooms. Upon check in we found we only had 1 room. It was a 2 double bed room. It would have been ok for a family of 4 with small kids but we had 3 kids and 2 were 10 and 13. There... More 

Was this review helpful? Yes
HelloLBI, Gerente at Las Brisas Ixtapa, responded to this review

Dear Guest: Thank you for taking your time in writing a review related to your recent stay at Las Brisas Ixtapa. Rest assured that we will continue looking for the continuous improvement to make your future stay an enjoyable and memorable one. Sincerely, The Management. More 

Hotel Review Summarization

What travelers say

  • Private beach(5)
  • Very good(3)
  • Great service(3)
  • Lobby bar(3)
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