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All 23 Ixtapa hotels

Las Brisas Ixtapa

4.0 of 5 Resort   |   Playa Vista Hermosa S/N, Ixtapa, Zihuatanejo 40880, Mexico
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Ranked #5 of 23 hotels in Ixtapa
Certificate of Excellence 2014
A recent review
3 of 5 stars reviewed 2 weeks ago
Toob777 Cranbrook, Canada
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853 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (148)
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English first
Cranbrook, Canada
2 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 2 weeks ago

We stayed at Las Brisas the first week in July this summer. First off I have to say that the staff were excellent, friendly, and went out of their way to make our stay enjoyable. The grounds were exotic and I enjoyed my walks through the pathways and was delighted when an iguana crossed my path. The rooms were large,... More

Was this review helpful? Yes 1
HelloLBI, Gerente at Las Brisas Ixtapa, responded to this review

Dear Guest: We appreciate the review of your recent stay at Las Brisas Ixtapa. Please accept our sincere apology for not meeting your expectations and hope you will give us the opportunity to regain your confidence and good will. Sincerely, The Management. More

Los Angeles, California
1 review
3 of 5 stars Reviewed 3 weeks ago

While the property is quite lovely and has a beautiful private beach and nice views, the broken air conditioning during our ENTIRE stay (5 nights) was almost too much to bear. We switched rooms several times but the problem was never really acknowledged and the rooms we switched to were not any better. Sleeping at night was very difficult and... More

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HelloLBI, Gerente at Las Brisas Ixtapa, responded to this review

Dear Guest: We have read the comments of your recent stay at Las Brisas Ixtapa. We are deeply sorry for the inconvenience we involuntary caused you due to the air conditioned problem we had with one of our engines. Fortunately it was fixed and got back to normal. Hope you will give us the chance to host you again sometime... More

Contributor
19 reviews 19 reviews
17 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed 4 weeks ago

...the broken air conditioning system. I stayed at Las Brisas for a business trip about 2 weeks ago and the weather in Zihuatanejo was extremely hot. I've always loved this property. It is just great and even though I do not use all the facilities I really enjoy it every time I got there. This time, the AC was broken... More

Was this review helpful? Yes 1
HelloLBI, Gerente at Las Brisas Ixtapa, responded to this review

Dear Guest: We appreciate you shared with us the experience of your recent stay at Las Brisas Ixtapa. Please accept our sincere apology for the inconvenience you suffered due to the air conditioned problem. One of our engines broke and the other one was not sufficient to provide the service to all our rooms. Fortunately it was fixed within the... More

New York City, New York
Reviewer
5 reviews 5 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed July 15, 2014

Excellent service from the moment we arrived. All rooms have private balconies and those on floors 18+ have ocean views. The food was also wonderful. There is a private beach with small huts and lounge chairs. The waves are strong but still ok for enjoyment and water is clear and of perfect temperature to cool off. Hotel is about 15... More

Was this review helpful? Yes 1
HelloLBI, Manager at Las Brisas Ixtapa, responded to this review

Dear Guest: We were delighted to read the review in which you express the wonderful experience you had during your recent stay at Las Brisas Ixtapa. We also would like to welcome you back for many years to come to make your stays pleasant and unforgettable ones. Sincerely, The Management. More

Los Angeles, California
Senior Contributor
36 reviews 36 reviews
20 hotel reviews
34 helpful votes 34 helpful votes
5 of 5 stars Reviewed June 17, 2014

Another wonderful stay at one of our favorite hotels. Spent 7 days here in June and thoroughly enjoyed our stay again. Definitely off season...the hotel was only at 10% capacity, but still fully staffed. Spent a lot of time in both Ixtapa & Zihuantanejo for food and drink, but really enjoyed the time spent at the resort. The usual great... More

Was this review helpful? Yes 3
HelloLBI, Manager at Las Brisas Ixtapa, responded to this review

Dear Guest: We appreciate the nice review about your recent stay at Las Brisas Ixtapa. It is good to know you had a great experience again and wishing to come back to your favorite hotel in Ixtapa-Zihuatanejo. Rest assured that we will do our best to make your future stays more pleasant and comfortable. Sincerely, The Management. More

Albany, Oregon
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed June 15, 2014

We were given two rooms on the 17th floor. In one room, the safe deposit box and telephone did not work. During our stay, there was a large rain event one night and both rooms lost power the next day (air conditioning, lights, TV, etc). We are grateful that we were given different rooms, but spent considerable time coordinating the... More

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HelloLBI, Manager at Las Brisas Ixtapa, responded to this review

Dear Guest: We appreciate the comments of your recent stay in May at Las Brisas Ixtapa. It is very important for us to receive the feedback of our guests as we are convinced they are of great value to achieve a continuous improvement. Please be aware we will put special attention in order that none of the incidents you encountered... More

Calgary, Canada
Contributor
12 reviews 12 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed June 5, 2014

We had a very nice stay. Rooms were very nice, staff were all great. Would go back for another stay, totally relaxing and really liked the fishing village (Zihuantanejo) for an outing away from the hotel.

Was this review helpful? Yes 1
HelloLBI, Manager at Las Brisas Ixtapa, responded to this review

Dear Guest: Thank you for the kind review about your recent stay at Las Brisas Izxtapa. It is important to receive the different comments of our guests in order to measure the quality of service we are providing to our guests. We are happy to know you had a great stay and that you are planning to come again. We... More

Seattle, Washington
Contributor
13 reviews 13 reviews
6 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed June 5, 2014

I have stayed at the Hotel Las Brisas four times over the last few years alone on business, as a couple and with kids and will certainly keep going back. The hotel itself, designed by world-renowned architect, Ricardo Legorreta, takes great advantage of the physical landscape of the surroundings. The hotel cascades down a ridge offering every room a spectacular... More

Was this review helpful? Yes
HelloLBI, Manager at Las Brisas Ixtapa, responded to this review

Dear Guest: We appreciate the very nice descriptive review of your recent stay at Las Brisas Ixtapa. We are pleased to know that guests like you are letting us know your comments as they are the only way we know we are making the right things to comply with all our guests’ needs and motivate us to continue focusing our... More

Dallas
1 review
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed May 30, 2014 via mobile

Service at the restaurants not efficient at all specially the one for the lunch. Not too many things to select from the menu and premium plates (basically shrimp) are not part of the all inclusive plan. Beverages in pools and beach are served until 6 pm. Beside this, someone broke into our room and got some items stolen. So disappointed... More

Was this review helpful? Yes 5
HelloLBI, Manager at Las Brisas Ixtapa, responded to this review

Dear Guest: Thank you for sharing the review about your recent stay at Las Brisas Ixtapa. We are very sorry that our meal plan was not of your entire satisfaction. Your opinion is important to measure the quality in service we are providing to our guests in order to take immediate action in continuously improving our services and facilities. Hope... More

Edmonton, Canada
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed May 29, 2014

We went back to Las Brisas for our fourth time since 2009 and this time, like every other time, it was a wonderful experience, including the excitement around the earthquake on April 19th. I want to congratulate the staff of Las Brisas for their professionalism and their calmness. As soon as the hotel stopped shaking, the staff quickly went to... More

Was this review helpful? Yes
HelloLBI, Gerente at Las Brisas Ixtapa, responded to this review

Dear Guest: Thank you for the nice review about the wonderful experience you had at Las Brisas Ixtapa. Our priority is to exceed our guests’ expectations and their safety that is why our staff is well trained in different issues to be prepared for any eventuality. We appreciate your compliments to our staff for their professionalism and calmness. We are... More

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Hotel Summarization (Beta)

What travelers say

  • Private beach(6)
  • Very good(4)
  • Lobby bar(4)
  • Great service(3)
  • Breakfast buffet(3)

Additional Information about Las Brisas Ixtapa

Address: Playa Vista Hermosa S/N, Ixtapa, Zihuatanejo 40880, Mexico
Location: Mexico > Pacific Coast > Guerrero > Zihuatanejo > Ixtapa
Price Range (Based on Average Rates): $
Hotel Class:4 star — Las Brisas Ixtapa 4*
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Also Known As:
Las Brisas Resort Ixtapa Hotel Ixtapa
Brisas Resort
Las Brisas Hotel Ixtapa
Brisas Ixtapa
Las Brisas Ixtapa Mexico

883 photos of this hotel

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Amenities

Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool
Hotel Style
#2 On the Beach Hotel in Ixtapa #3 Top resorts Hotel in Ixtapa #4 Romantic Hotel in Ixtapa #5 Luxury Hotel in Ixtapa #7 Family Hotel in Ixtapa
Hotel Class
Official Description (provided by the hotel)
Nestled into the side of a mountain and surrounded by tropical vegetation on one of the most beautiful beaches of the Mexican Pacific Riviera is where you will find this secluded tropical paradise that offers the perfect balance between recreation and relaxation. A private hilltop entrance leads into a stone courtyard with dramatic fountain, where porters escort new arrivals to the open-air reception area. Bright colors, high ceilings, and keyhole views of the Pacific Ocean highlight hotel's striking architecture. Las Brisas Ixtapa is a particular favorite of honeymooners for its romantic setting and rooms with private terraces, all with ocean views. ... more   less 
Number of rooms
416

Questions & Answers

Here’s what questions travelers have asked, with answers from representatives of Las Brisas Ixtapa and other travelers.
1 question
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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