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Las Brisas Hotel Collection Ixtapa

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Playa Vista Hermosa S/N, Ixtapa, Zihuatanejo 40880, Mexico
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Las Brisas Hotel Collection Ixtapa
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Las Brisas Hotel Collection Ixtapa
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1,056 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (208)
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    (1056)
  • Mar-May only
    (373)
  • Jun-Aug only
    (179)
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    (134)
  • Dec-Feb only
    (370)
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Ixtapa, Mexico
1 review
1 of 5 stars Reviewed 2 days ago NEW

Las Brisas Ixtapa is in need of huge renovation and updating. The hotel rooms are stuck in the 1980's, the employees are awful and need to be trained, the food is very poor... The owners of Las Brisas need to stop trying to sell the hotel as Preferred or Brisas Select. Maybe the tag line should be we use to... More 

Was this review helpful? Yes
Level Contributor
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Since 1986 we fell in love with Ixtapa and the Las Brisas resort. It is showing some of its age but when you account for price, location, views, rooms, food and all, this is the best deal by far in this slice of heaven. A place you want to take either the whole family or just rest and relax with... More 

Was this review helpful? Yes 3
HelloLBI, Gerente at Las Brisas Hotel Collection Ixtapa, responded to this review

Dear Guest: Thank you for the kind comments about your recent stay at Las Brisas Ixtapa. It is good to know that you came in 1986 and fell in love with Ixtapa and LBI. We are always focused to improve our facilities and services, so guests like you keep on coming to enjoy your vacation. We look forward to the... More 

Toronto, Canada
Level Contributor
14 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 5 weeks ago

The Hotel is one of the nicest in the Ixtapa area, the property is beautiful with a private beach .The service is top notch and the food is fantastic. 5 minutes from the main strip and 2 golf course within 10 minutes

Was this review helpful? Yes 1
HelloLBI, Manager at Las Brisas Hotel Collection Ixtapa, responded to this review

Dear Guest: Thank you very much for the nice review about your January 2015 stay at Las Brisas Ixtapa. We are always focusing our efforts to improve our installations, services and meals, in order to exceed the expectations of our valuable clients like you. It will be a great pleasure to welcome you back to your home away from home…..Las... More 

Dallas
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
2 of 5 stars Reviewed June 20, 2015 via mobile

I wrote a wonderful review 4 years ago and have had several people book trips on my referral. This is why I went back. Now I can't see myself ever going back. First, slept on a bed that was so hard and lumpy the floor would of been better. The pillows were horrible. This is the primary responsibility of a... More 

Was this review helpful? Yes 4
HelloLBI, Gerente at Las Brisas Hotel Collection Ixtapa, responded to this review

Dear Guest: Thank you for sharing with us the comments about your recent stay at Las Brisas Ixtapa. We are very sorry we did not live up with your expectations. Rest assured that we will put special attention to the issues you mentioned to achieve a contiuous improvement to make your future stays pleasant and confortable. Sincerely, The Management. More 

Buffalo, New York
Level Contributor
15 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed June 18, 2015

We just booked our 16th year staying here at Las Brisas (17th visit for me). We have been coming nearly every year since some dear friends introduced us to this little slice of paradise. The pool area could use some updating, but we spend most of our time at the private beach, which is fabulous. Don't miss the sunset from... More 

Was this review helpful? Yes 2
HelloLBI, Gerente at Las Brisas Hotel Collection Ixtapa, responded to this review

Dear Guest: We are happy to know you are a repeat and loyal guest of Las Brisas Ixtapa for 16 years and that you are still enjoying coming to this little slice of paradise. We feel very motivated when we exceed the expectations of our guests as it is a compromise for us to keep working on a continuous improvement... More 

San Francisco, California
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed June 10, 2015

Stayed at Las Brisas Ixtapa just last week for a family vacation. Even as it's low season, the hotel does it's best to keep you relaxed and satisfied during the stay. The guys at the beach (Margarito, Alberto, Klein and Sergio) give quick, friendly service and Paulino in the restaurants ensured we had an excellent dinner. Stop by the lobby... More 

Was this review helpful? Yes 3
HelloLBI, Gerente at Las Brisas Hotel Collection Ixtapa, responded to this review

Dear Guest: We were very pleased to read the review about your recent stay at Las Brisas Ixtapa. We sincerely appreciate your feedback as it is the way to measure the guality of service we are providing to our guests. It is really satisfactory that you and your family enjoyed our meals, services and facilities. Look forward to welcome you... More 

Kamloops, BC, Canada
Level Contributor
20 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 stars Reviewed May 28, 2015

Had a wonderful week stayed late January 2015. Great weather, beach & pool areas. Beds were not too hard & the room was clean. The only possible improvement that I could suggest is a bit more variety in the buffets. We never went hungry but a bit more selection would be nice. If you're looking for a late night party... More 

Was this review helpful? Yes
HelloLBI, Manager at Las Brisas Hotel Collection Ixtapa, responded to this review

Dear Guest: Thank you for your nice comments about your January 2015 stay at Las Brisas Ixtapa. We have taken note of your suggestion to have a major variety of food in our buffet. Our Food & Beverage Department is working on this matter. Rest assured that in your next visit you will taste more and delicious dishes. Look forward... More 

Jalisco, Mexico
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed May 27, 2015

My husband and I live in mexico(expats) and decided to explore a new part of the country. We stayed at the hotel for 4 days in May. We were told by our very attentive bellhop that the hotel was at 20% occupancy 200 guests and that the week before it was at 100% occupancy 1000 guests. He advised us that... More 

Was this review helpful? Yes 1
HelloLBI, Manager at Las Brisas Hotel Collection Ixtapa, responded to this review

Dear Guest: We were very pleased to read your review related to your recent stay at Las Brisas Ixtapa. We like that our guests share with us their experiences at the hotel, as it is a valuable tool to measure the quality of service we are providing. As per your comments, we feel motivated to keep giving an excellent service... More 

Seattle, Washington
1 review
5 of 5 stars Reviewed May 26, 2015

We just returned from a week at Las Brisas. We had an incredible time, loved the staff, the beach and the pools. The restaurants were great, we had friends on our deck for room service breakfast one morning and it was great. The rooms were very clean and well appointed. We enjoyed touring both Ixtapa and Zihuatanejo. We visited the... More 

Was this review helpful? Yes 1
HelloLBI, Manager at Las Brisas Hotel Collection Ixtapa, responded to this review

Dear Guest: Thank you very much for the review about your recent stay at Las Brisas Ixtapa. We are delighted to know we exceeded your expectations in making your stay a unique experience to be shared with other Trip Advisor travelers. They will see from your comments, the different activities and places Ixtapa-Zihuatanejo has to offer to our visitors. Hope... More 

Mexico City, Mexico
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed May 24, 2015

We stayed at Las Brisas for a week for a wedding. We were almost 20 family members all hosted there. All was good, the view from the room and restaurants was incredible, the beach (private) and the pools were great; the only downside was that in order to get from one place to another, you had to walk almost 15-20... More 

Was this review helpful? Yes 1
HelloLBI, Manager at Las Brisas Hotel Collection Ixtapa, responded to this review

Dear Guest: Thank you for the kind review of your recent stay at Las Brisas Ixtapa. We were delighted to know you spent a week to attend a beach wedding and that you and your family enjoyed it very much. It will be our pleasure to host you again in the near future. Sincerely, The Management. More 

Hotel Review Summarization

What travelers say

  • Private beach(5)
  • Great service(3)
  • Lobby bar(3)
  • Very good(3)
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1,019 photos of this hotel

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Bathroom (12)
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Room/suite (126)
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Pool/beach area (215)
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Hotel & grounds (209)
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Dining (65)
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Other (268)

Management photos: Courtesy of the property manager

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Pool/beach area (10)
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Family/play areas (4)
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Room/suite (3)
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Dining (2)
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Business center/function rooms (1)
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Hotel & grounds (4)
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Other (4)
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