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Capella Ixtapa

5.0 of 5 Paseo Playa Linda, Ixtapa, Zihuatanejo 40880, Mexico
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Capella Ixtapa
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Capella Ixtapa
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438 reviews from our community

Traveler rating
    385
    33
    13
    5
    2
See reviews for
20
345
13
2
Rating summary
  • Sleep Quality
    5 of 5 stars
  • Location
    5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
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Cuernavaca, Mexico
Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

We just had the most wonderful stay at this beautifully designed hotel in Ixtapa . There is not a beach here , it's up in the mountain , but we didn't miss a beach at all as every room has a super jacuzzi/mini pool item overlooking the sea which once you are in , its hard to get out as... More

Was this review helpful? Yes 1
1 review
5 of 5 stars Reviewed 1 week ago via mobile

One of the best Hotels in Mexico. We love privacy and we got that. The hotel is very exclusive and romantic. We celebratemy husband's birthday and they did everything we requested. We are invité to come back.

Was this review helpful? Yes 1
Zihuatanejo, Mexico
2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

As those of you have experienced in person or read in Trip Advisor reviews, Ixtapa-Zihuatanejo is a hidden treasure on the Pacific Riviera on Mexico´s Southwestern coastline. Ixtapa-Zihuatanejo is a treasure trove of natural beauty with the majestic Sierra Madre del Sur mountains providing a stunning, verdant background to the sparking blue waters of the Pacific Ocean as they meet... More

Was this review helpful? Yes 1
Eliezer_Quin0nes, Director General at Capella Ixtapa, responded to this review

Appreciated guest: Thank you for this special review, our goal is to create memorable experiences for our guest. I totally agree with you regarding the nature beauty and sparking blue waters of the Pacific Ocean that Ixtapa Zihuatanejo has to offer. You certainly are part of the family of Capella Ixtapa and we look forward to welcoming you again in... More

Senior Contributor
32 reviews 32 reviews
13 hotel reviews
33 helpful votes 33 helpful votes
3 of 5 stars Reviewed 1 week ago

We stayed 8 nights here after being transferred from Capella Pedregal (which is a Capella no longer)....this was not by choice. In order to take this review seriously I am straying from outright insults and advising you before you read on that if you are NOT a regular traveler of 5 diamond resorts.....there will be very little chance that you... More

Was this review helpful? Yes 5
Eliezer_Quin0nes, Director General at Capella Ixtapa, responded to this review

Appreciated guest: On behalf of all the staff at Capella Ixtapa, I would like to take this opportunity to thank you for your valuable feedback. I have noted your overall feedback, please accept our sincere apologies for the inconveniences, I can fully understand your disappointment. We take comments of this nature very seriously as we pride ourselves on being a... More

South Africa
Senior Contributor
33 reviews 33 reviews
18 hotel reviews
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed 1 week ago

Spent 5 nights in Mid October at this Gem. The staff get 5 stars. Food EXCELLENT. Location perfect. Rooms are SO comfortable and the private plunge pool is a must. The heat at this time of the year is unbearable and do not know what we would done without our pool. 5pm Coronita and Nacho's was such a great surprise... More

Was this review helpful? Yes 1
LONDON
Reviewer
5 reviews 5 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This is a wonderful place to stay. The plunge pools are fantastic (and Capella staff will change the temperature of them whenever you would like), the rooms are clean and comfortable, the views are breathtaking. I must say that the staff made this hotel (along with the plunge pools.) Everyone works to make you feel welcome and well taken care... More

Was this review helpful? Yes 2
Atlanta, Georgia, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

We went the week of 10/27/14 for our honeymoon for 6 nights. Wow. We were picked up at the airport by a cab and hotel rep using their service. It was expensive but worth it considering we landed in complete dark. The cab was nice and clean, as all turned out to be, and took us straight to the hotel.... More

Was this review helpful? Yes 1
Leesburg, Virginia
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 4 weeks ago

My wife and I just returned from five nights at the Capella Ixtapa. We had previously visited the Capella/Cabo in October, 2013. Both are great hotels but the Capella Ixtapa (food and personal service) is exceptional. I can candidly say the finest property we have ever visited!! All the employees are professional and extremely accommodating. The location is breathtaking. The... More

Was this review helpful? Yes 4
Eliezer_Quin0nes, Director General at Capella Ixtapa, responded to this review

Appreciated guest: Thank you for taking the time to write such a wonderful and detailed review of your visit to Capella Ixtapa. I am so pleased to learn that so many aspects of the property from the view to the service, to our special amenities created such a positive impression. I will make sure to convey your compliments to Chef... More

San Francisco, California
1 review
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed October 14, 2014

Capella Ixtapa is an amazing hotel. From the moment the hallowed gates open to admit your taxi/car, the experience is unparalleled. The way it cascades down a cliff, the architecture, the art objects placed averywhere just because...it's all fantastic. All the suites have private pools on the terraces, well appointed rooms and two fantastic and deceptively large pools provide everything... More

Was this review helpful? Yes 6
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed October 13, 2014

My wife and I just returned from five days at Capella Ixtapa. The hotel is fantastic and all the reviews are correct. The rooms are great, the views stunning and the food is good. It is Ixtapa so the pricing was definitely US. We stayed on the beach out by the airport at Hotel Las Palmas for the first three... More

Was this review helpful? Yes 2
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Additional Information about Capella Ixtapa

Address: Paseo Playa Linda, Ixtapa, Zihuatanejo 40880, Mexico
Location: Mexico > Pacific Coast > Guerrero > Zihuatanejo > Ixtapa
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — Capella Ixtapa 5*
Number of rooms: 59
Reservation Options:
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Also Known As:
Capella Ixtapa Hotel Ixtapa
Capella Ixtapa Zihuatanejo
Capella Ixtapa Hotel Zihuatanejo

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