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All 23 Ixtapa hotels

Capella Ixtapa

5.0 of 5 Hotel   |   Paseo Playa Linda, Ixtapa, Zihuatanejo 40880, Mexico
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Ranked #1 of 23 hotels in Ixtapa
A recent review
5 of 5 stars reviewed 1 week ago
Sue K Irving, TX
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405 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (101)
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English first
Irving, TX
Contributor
11 reviews 11 reviews
6 hotel reviews
5 of 5 stars Reviewed 1 week ago

My husband and I just stayed there for 4 nights and we loved it. The location and scenery are beautiful, the food was always good, but the best part of the hotel is the staff. They make you feel like a friend, and will go out of their way to help you. We would definitely love to go back some... More

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Las Vegas, Nevada
Contributor
12 reviews 12 reviews
8 hotel reviews
75 helpful votes 75 helpful votes
5 of 5 stars Reviewed 1 week ago

Capella resort is an amazing place. Went to this place for my wife's birthday. They picked up us at the airport and transported us to the hotel about 40 minutes away. The hotel is situated over cliffs and there is not really a beach. But who wants a beach, when you have such great rooms that you don't want to... More

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London, United Kingdom
Contributor
11 reviews 11 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Capella Ixtapa was exactly what we wanted after a week in Bora Bora for our honeymoon. I wanted a place where we could relax and get spoilt but where there are also lots of activities (below) We stayed in the Penthouse Suite which is worth the extra money... there is a decent size plunge pool and huge outdoor area to... More

Was this review helpful? Yes 2
Joplin
Reviewer
5 reviews 5 reviews
3 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed 3 weeks ago

From the azure Pacific to the quaint neighboring city of Zihuatanejo - the Capella Ixtapa resort is the perfect springboard to an unforgettable adventure! Nestled between the scenic cliff and the emerald jewel toned waters of the mighty sea, one will find this romantic hidden treasure. The service is beyond compare! Fresh flowers adorn the bed each evening as the... More

Was this review helpful? Yes 2
Columbus, Ohio
Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed July 22, 2014

I cannot say enough about Capella Ixtapa. The moment we arrived we immediately noticed every attention to detail was on point. We were treated like royalty, like family. We got to know each of the staff members by name. We never went in need of anything. The grounds were lovely and unique and interesting. The views were unparalleled and made... More

Was this review helpful? Yes 4
London, United Kingdom
Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed July 7, 2014

This was my first time in Mexico and this entire trip just blew me away. Despite only being there for 4 nights, my husband and I left feeling totally relaxed and rejuvenated. We were upgraded and had a stunning infinity plunge pool and day bed on a patio which we barely left! The food was on another level and as... More

Was this review helpful? Yes 4
Eliezer_Quin0nes, Director General at Capella Ixtapa, responded to this review

Appreciated guest: Thank you for sharing your experience with us. I am pleased to hear you enjoyed our food, suites, the amazing plunge pool and the view; we work hard to ensure the highest level of service and comfort. Thank you for this positive review. We would to love to see you again at Capella Ixtapa and have the pleasure... More

Auburn
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed July 3, 2014

Words can not describe how perfect our honeymoon was at Capella Ixtapa. The service was amazing and my husband and I felt like we were celebrates all week. The weather was perfect and food was the best we ever had! I can't wait to visit again for our anniversary!

Was this review helpful? Yes 1
Eliezer_Quin0nes, Director General at Capella Ixtapa, responded to this review

Appreciated guest: I would like to take this opportunity to thank you for this kind review. I am delighted to know that you had a great time with us. I truly look forward to assist you again in the future to celebrate your anniversary. Sincerely, Eliezer Quinones General Manager More

East Grand Rapids, Michigan
Reviewer
5 reviews 5 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed June 17, 2014

The resort is very interesting, and the rooms were very nice with spectacular views, but the resort overall appeared to be falling into disrepair. The exterior needed work, and repainting. The landscaping was beautiful, but again, lacking in maintenance. Safety was a tremendous issue regarding the funicular (incline elevator), which was the only way to access rooms. Children would not... More

Was this review helpful? Yes 1
Eliezer_Quin0nes, Director General at Capella Ixtapa, responded to this review

Appreciated Guest: First of all, I would like to take this opportunity to thank you for visiting Capella Ixtapa and for taking the time to provide us with your valuable observations. I am happy to know that you enjoyed our food and overall, your visit. Thank you for your compliments to the staff, I will convey the same to the... More

Rancho Santa Margarita, California
Senior Reviewer
10 reviews 10 reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed June 13, 2014

I actually could have gone higher on this one. If a 3.5 were a possibility, I would have selected 3.5. Average isn't a fair description, but it wasn't as great as we expected. The main caveat I would throw out there is that we went in late May, which is apparently a slow time of year for them. The second... More

Was this review helpful? Yes 4
Eliezer_Quin0nes, Director General at Capella Ixtapa, responded to this review

Appreciated Guest: Thank you for taking the time to share the experience of your recent stay with us. I have noted your overall feedback, I am grateful for your comments on areas where we can improve. I am indeed glad that you enjoyed the resort. Chef Miguel was happy to create a vegetarian menu for your wife. How great that... More

Atlanta, Georgia
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed June 9, 2014

My husband and I went to Capella for a romantic and intimate honeymoon. Capella went above and beyond our expectations. The beauty of the hotel and surrounding area is incredible. The room was lovely and the personal pool was fantastic. We loved the staff. Everyone was friendly, helpful and nice. We did the cooking experience with the chef and had... More

Was this review helpful? Yes 1
Eliezer_Quin0nes, Director General at Capella Ixtapa, responded to this review

Appreciated guest: Thank you for your visit to Capella Ixtapa, we are indeed glad that you enjoyed your visit to our beautiful hotel. I want to take this opportunity to thank as well, for sharing such an important celebration as you honeymoon. I am pleased to know you had a memorable experience and took advantage of the cooking class with... More

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Additional Information about Capella Ixtapa

Address: Paseo Playa Linda, Ixtapa, Zihuatanejo 40880, Mexico
Phone Number:
Location: Mexico > Pacific Coast > Guerrero > Zihuatanejo > Ixtapa
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — Capella Ixtapa 5*
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Also Known As:
Capella Ixtapa Hotel Ixtapa
Capella Ixtapa Zihuatanejo
Capella Ixtapa Hotel Zihuatanejo

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool
Hotel Style
#1 Spa Hotel in Ixtapa #1 Romantic Hotel in Ixtapa #1 Luxury Hotel in Ixtapa #2 Family Hotel in Ixtapa
Hotel Class
Official Description (provided by the hotel)
Capella Ixtapa is a Mexico luxury resort set inside a rock cliff overlooking the Pacific Ocean. The property features suites, private plunge pools, a world-class spa, restaurants, tequila bar, beach wedding locations, and more. ... more   less 
Number of rooms
59

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  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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