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All 29 Ixtapa hotels

Capella Ixtapa

5.0 of 5 Hotel   |   Paseo Playa Linda, Ixtapa, Zihuatanejo 40880, Mexico
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Capella Ixtapa
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94%
Ranked #1 of 29 hotels in Ixtapa
A recent review
5 of 5 stars reviewed 2 days ago
BillandLisaF Arcadia, California
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375 people have reviewed this hotel

Traveler rating
    333
    26
    10
    4
    2
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16
298
11
2
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (89)
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English first
Arcadia, California
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Our challenge in reading the various reviews is we don't know the backgrounds or standards of the authors. After 5 days at Capella Extapa, regardless of whether your standards are a Four Seasons, Luxury Boutique Hotel, or any more modest hotel, this is an extraordinary property. The rooms are stunning, built into the side of a hill, the staff goes... More

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Marina del Rey, California
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

This is hands down the most beautiful place to stay in Ixtapa. The service is impeccable, the food is delicious, and the views and rooms are to die for! We spent a week for my birthday and the staff was so sweet that on the morning of my birthday I woke up to a handmade bracelet as a gift from... More

Was this review helpful? Yes 1
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 1 week ago

We just returned from a lovely spring break, with our two children ages 7 and 10, at the Capella Ixtapa. The rooms are beautiful, the pool fantastic, the view from every room was breathtaking, but the best thing about the hotel is the service. I have never stayed at a hotel with a more sincere staff. Even though Capella Ixtapa... More

Was this review helpful? Yes 1
Hyattsville, Maryland, United States
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

My husband and I went to Capella Ixtapa for our Honeymoon only a week ago and it was everything we could imagine and more! Not only was the resort amazing but the whole town! Everyone there was so very nice. We were greeted warmly everywhere we went. We had booked the ocean front junior suite. And if you are debating... More

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Eliezer_Quin0nes, Director General at Capella Ixtapa, responded to this review

Appreciated Guest: First of all, I would like to take this opportunity to thank you for visiting Capella Ixtapa and thank you for sharing this important celebration with us. We regret to hear you were disappointed in some aspects of your visit; thank you very much for your feedback, it is very important for us to obtain this kind of... More

mexico
Contributor
20 reviews 20 reviews
18 hotel reviews
85 helpful votes 85 helpful votes
5 of 5 stars Reviewed 2 weeks ago

My Russian wife is deeply in love with Cancun. We go there 4 times a year. It is true that the color of the sea and the white beaches are just magnificent. However, it has some drawbacks: Even though it is not cold in winter, it is just not a tropical climate. The second one is high chances of rain... More

Was this review helpful? Yes 2
Indianapolis, Indiana
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed 3 weeks ago

This place pampers you like king/queen. The people here very friendly and helpful with whatever you need. Room service is fairly cheap, but the restaurants are very expensive ($120 each). Ixtapa is a short drive away though with amazing food places to choose from. We are staying in rm. 42 and it has excellent views and an infinity pool. Makes... More

Was this review helpful? Yes 2
Mexico City, Mexico
Top Contributor
105 reviews 105 reviews
25 hotel reviews
40 helpful votes 40 helpful votes
5 of 5 stars Reviewed 3 weeks ago

My wife and I spent four incredible days at this wonderful hotel. Nestled in the hillside overlooking the sea, with impeccable service you cannot go wrong. Mind me it is not cheap but you get everything you pay for and more, great views, great food, great experience! This is a perfect place for a romantic getaway with a wonderful spa.... More

Was this review helpful? Yes 2
Houston, Texas
Contributor
14 reviews 14 reviews
9 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 3 weeks ago

My wife and I just absolutely love this resort and it seems just to get better each and every time we go. We have been come friends with many of the locals one who has become our tour guide and driver while we visit. Antonio Lopez an incredible man who is extremely knowledgeable of the history Zihuatanejo and Ixtapa. His... More

Was this review helpful? Yes 2
Eliezer_Quin0nes, Director General at Capella Ixtapa, responded to this review

Appreciated Guest: Thank you very much for taking the time to write this review regarding your recent experience at Capella Ixtapa. I am pleased to know that you enjoyed your stay with us. Your feedback is very valuable to us and I am happy to know that your overall experience exceeded your expectations. Thank you for your remarks and I... More

Chilliwack, Canada
Senior Contributor
32 reviews 32 reviews
10 hotel reviews
60 helpful votes 60 helpful votes
5 of 5 stars Reviewed March 11, 2014

My husband and I stayed at Capella Ixtapa in November 2013. I had seen pictures of it and it looked so beautiful I started planning right away! We were not disappointed. When we got there we were met at the taxi by name which felt really good. The service was very polite and helpful. The resort was as beautiful as... More

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Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed March 9, 2014

Lovely property, very well maintained with magnificent views from all of its rooms -all of them have terraces- we saw dolphins swimming very close by from ours- the hotel lends out bicycles to ride on very scenic paths near by. Excellent service and good food which we thought was overpriced. The spa's facilities are very nice and so are treatments.... More

Was this review helpful? Yes 1

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Additional Information about Capella Ixtapa

Also Known As:
Capella Ixtapa Hotel Ixtapa
Capella Ixtapa Hotel
Capella Ixtapa Zihuatanejo
Capella Ixtapa Hotel Zihuatanejo
Address: Paseo Playa Linda, Ixtapa, Zihuatanejo 40880, Mexico
Phone Number:
Location: Mexico > Pacific Coast > Guerrero > Zihuatanejo > Ixtapa
Amenities:
Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool
Hotel Style:
#1 Luxury Hotel in Ixtapa
#1 Romantic Hotel in Ixtapa
#2 Family Hotel in Ixtapa
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — Capella Ixtapa 5*
Official Description (provided by the hotel):
Capella Ixtapa is a Mexico luxury resort set inside a rock cliff overlooking the Pacific Ocean. The property features suites, private plunge pools, a world-class spa, restaurants, tequila bar, beach wedding locations, and more. ... more   less 
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