We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Capella Ixtapa

Travelers' Choice award winner
Hotel website
Paseo Punta Ixtapa S/N | Zona Hotelera II Playa Linda, Ixtapa, Zihuatanejo 40880, Mexico
Best prices for your stay
Enter dates for best prices
Check In Check Out
Check Availability
Book on
or compare prices from up to 200 sites including:
Professional photos
Capella Ixtapa
View Map
Add Photo Write a Review

558 Reviews from our TripAdvisor Community

Traveler rating
Traveler type
Time of year
Language
  • More
Los Angeles, California
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 5 days ago NEW

For those of you who haven't visited a Capella hotel, you are missing out on hotels with some of the most breathtaking views, and that is not even the best part. The services you receive is absolutely THE BEST. I am huge on customer service and Capella staff is the best at it. You really do not have to leave... More 

Helpful?
Thank DaBoELL
Sarasota, Florida
Level Contributor
47 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This is a great hotel and wonderful staff who really care about your holiday. I felt like royalty. They care enough to know you by name. It is worth the money, and after the room charges, the rest does not cost that much. The hotel is not without its challenges. The funiculars (elevator) were broken most of the time, so... More 

Helpful?
2 Thank njcg
Brisbane, Australia
Level Contributor
5 reviews
5 of 5 stars Reviewed 3 weeks ago via mobile

Following 7 weeks of travel through South America we concluded our trip at the Capella. We were looking for a quiet and luxurious retreat to rewind from our active adventure. The Capella was everything we had hoped for. They could not do enough to make our stay magical. The food was excellent - do not miss the seafood market where... More 

Helpful?
Thank Bradtindale
Chicago, Illinois
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 4 weeks ago via mobile

This hotel is not for everyone. If you want a 500 or 1000 room hotel, this is not for you. They have no beach, and theres nothing for kids to do. That being said, we loved this luxury hotel. Only 60 suites, each with outdoor living space and private infinity edge pool. We had suite #57. You're best up high... More 

Helpful?
1 Thank charli2535
Gerencia-Capella, Gerente at Capella Ixtapa, responded to this review

Appreciated guest: Thank you for your visit to Capella Ixtapa, we are indeed glad that you enjoyed your visit to our beautiful hotel. I would like to take this opportunity to thank you for taking the time to share your positive experience during your stay with us. I will be sharing your comments with the team as we continue on... More 

Los Angeles, California
Level Contributor
38 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
3 of 5 stars Reviewed 4 weeks ago via mobile

Picked the Capella largely based on an amazing experience we had last year at the Pedregal resort in Cabo, which was under the Capella flag at the time. I really really WANTED to like this place, and kept trying throughout the stay. Recognizing that the hotel is at capacity this time of year, and understanding that sometimes the strains come... More 

Helpful?
2 Thank David A
Gerencia-Capella, Gerente at Capella Ixtapa, responded to this review

Appreciated guest: First of all, I would like to take this opportunity to thank you for visiting Capella Ixtapa and for taking the time to provide us with your valuable observations. I have noted your overall feedback, please accept our sincere apologies for the inconveniences, I can fully understand your disappointment. I will look into each of these items personally... More 

Mexico City, Mexico
Level Contributor
23 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
4 of 5 stars Reviewed 5 weeks ago via mobile

Capella Ixtapa So this is my review for my last vacation of the year (2015). After been awarded one of the best resorts in Mexico I decided to bring my family to this beautiful destination, Ixtapa is only a 45 minutes flight from Mexico city and it is in the Pacific which guarantees good weather all winter. Haven't been here... More 

Helpful?
3 Thank arturocervs
Calgary, Canada
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed December 28, 2015

If you are looking for a total relaxation getaway, look no further! We stayed Dec 18-21 and everything was perfect. You are treated like royalty here. The staff, food, pool, room and weather were all amazing. We spent our days at the pool and most of the time we had the pool to ourselves. Other than at breakfast we seldom... More 

Helpful?
1 Thank Karen R
Huntington, New York
Level Contributor
15 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
5 of 5 stars Reviewed November 29, 2015

Our room was number 37 (Tabachines) and it was simply the most gorgeous resort room we have ever seen. Lots and lots of space and shelves, nooks and crannies, a fabulous bathroom and views all over the place. We had our own infinity plunge pool and spent about 80% of our vacation in it! We recommend this room specifically because... More 

Helpful?
3 Thank RobandEmily5302
Gerencia-Capella, Gerente at Capella Ixtapa, responded to this review

Appreciated guest: Thank you for taking the time to post such a wonderful and detailed review of your visit to Capella Ixtapa. I am so pleased to learn that so many aspects of the property from the view to the service, to our special amenities created such a positive impression. Thank you for your remarks on the wait staff, I... More 

Bakersfield, California
Level Contributor
9 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed November 27, 2015

My husband and I decided to visit Capella Ixtapa from a friend's recommendation and we were not disappointed. Airport is about a 30 minute drive to the hotel. We took a taxi to the hotel from the airport. It's more affordable than the hotel transportation. Upon arrival, we were greeted by friendly staff. The view as soon as we stepped... More 

Helpful?
Thank AILEEN8208
Dallas, Texas
2 reviews
4 of 5 stars Reviewed November 25, 2015

The property was exceptional. Photos do not do it justice. Amazing views of the Pacific. Quality of food was excellent. Penthouse suite is worth the extra cost. Great hotel and spa staff. Will return.

Helpful?
Thank bgamehome
Questions? Get answers from hotel staff and past guests. Ask a question

814 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (804)
Viewed
Room/suite (172)
Viewed
Pool/beach area (82)
Viewed
Hotel & grounds (139)
Viewed
Dining (89)
Viewed
View from room (56)
Viewed
Bathroom (7)
Viewed
Family/play areas (2)
Viewed
Other (257)

Management photos: Courtesy of the property manager

Viewed
All management photos (10)
Viewed
Hotel & grounds (4)
Viewed
Room/suite (2)
Viewed
Dining (2)
Viewed
Other (2)
Check In Check Out
Show Prices
Hotels you might also like...
Also consider these accommodations in or near Ixtapa
1.9 mi away
Sunscape Dorado Pacifico Ixtapa
5.9 mi away
La Casa Que Canta
La Casa Que Canta
#4 of 81 in Zihuatanejo
5.0 of 5 stars 407 reviews
1.8 mi away
Krystal Ixtapa
Krystal Ixtapa
#22 of 23 in Ixtapa
3.0 of 5 stars 501 reviews
Show Prices
Show Prices
Show Prices
2.7 mi away
Las Brisas Hotel Collection Ixtapa
2.3 mi away
Hotel Barcelo Ixtapa Beach Resort
1.0 mi away
Azul Ixtapa Grand Spa & Convention Center
Show Prices
Show Prices
Show Prices
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Enter dates for best prices
Check In Check Out
Price Your Stay