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Capella Ixtapa

Travelers' Choice award winner
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Paseo Punta Ixtapa S/N | Zona Hotelera II Playa Linda, Ixtapa, Zihuatanejo 40880, Mexico
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Capella Ixtapa
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516 Reviews from our TripAdvisor Community

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Traveler rating
    450
    40
    16
    6
    4
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24
405
15
5
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (136)
Date | Rating
  • English first
  • French first
  • Japanese first
  • Spanish first
  • Any
English first
  • All months
    (516)
  • Mar-May only
    (158)
  • Jun-Aug only
    (116)
  • Sep-Nov only
    (96)
  • Dec-Feb only
    (146)
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Los Angeles, California
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

This is extraordinary resort. You always feel very welcomed there, like you are home. The Market Restaurant is fabulous. spa is fabulous and I love 5pm corona and guacamole and chip is nice touch. I have been going here for four years.

Was this review helpful? Yes 1
Eliezer_Quin0nes, Director General at Capella Ixtapa, responded to this review

Appreciated guest: Thank you for giving us the opportunity to serve you again. We are happy to know that you enjoyed your stay with us. On behalf of all the staff at Capella Ixtapa I want to thank you for your loyalty and trust. We will continue working hard to provide a first class service and we all will be... More 

Wheaton, Illinois
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 4 weeks ago

I looked at hundreds of great places for our honeymoon, and chose Capella Ixtapa because of its balance of beauty, luxury, privacy, proximity, and price. It was, without any doubt, the right choice. Staying at Capella Ixtapa feels different than anywhere else I've ever been, including luxury hotels and exotic places around the world. The entire place has an atmosphere... More 

Was this review helpful? Yes 2
Eliezer_Quin0nes, Director General at Capella Ixtapa, responded to this review

Appreciated guest: On behalf of all the staff at Capella Ixtapa I want to thank you for choosing Capella Ixtapa as your vacation destination and for sharing such an important celebration with us as your honeymoon. I am please to know that you had a wonderful time during your stay. We can’t wait to have the opportunity to serve you... More 

Lufkin, Texas
Level Contributor
33 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 stars Reviewed June 18, 2015

This hotel would be perfect if it was an "Adults Only" hotel. The few children there are unexpected, but the luxury of the hotel is super. Private pools and quiet atmosphere with views that go on forever. No beach to enjoy.

Was this review helpful? Yes 2
Eliezer_Quin0nes, Director General at Capella Ixtapa, responded to this review

Appreciated guest: Thank you very much for sharing your experience with us. I am glad to know you enjoyed the pool and the amazing/breathtaking views. We would to love to see you again at Capella Ixtapa and have the pleasure to serve you again. Sincerely, Eliezer Quinones General Manager More 

Guadalajara, Mexico
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed May 26, 2015

Last week i had the opportunity to visit this hotel. The experience was amazing, any place you go you can se the ocean. Everthing is beautiful. The suites a very comfortable, all with a small terrace and a small pool to relax. The staff is amazing, always waiting to serve you, to help you with anything you need. The food,... More 

Was this review helpful? Yes 3
Eliezer_Quin0nes, Director General at Capella Ixtapa, responded to this review

Appreciated Guest: Thank you very much for your kind words. I am pleased to know that you had a great time with us and that we created a memorable experience for you. I am happy to know you really enjoyed our delicious food as well as your suite. We would to love to see you again at Capella Ixtapa and... More 

Washington DC
Level Contributor
31 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
5 of 5 stars Reviewed May 26, 2015

We recently visited with Capella, this was our 4th time visiting. If you are planning a visit to Zihuatanejo/Ixtapa area, you need not to look further! Truly a beautiful discovery, both the area and Capella. It surpasses our expectations year after year and while words cannot do it justice, I will try once again to share. Capella is a beautiful... More 

Was this review helpful? Yes 3
Eliezer_Quin0nes, Director General at Capella Ixtapa, responded to this review

Appreciated guest: I would like to take this opportunity to express my appreciation for such a nice, positive and detailed review, THANK YOU for your loyalty!!! I am delighted to know that you had a great time with us and that we created an unforgettable experience for you. We all truly look forward to serve you again in the future.... More 

Calgary, Canada
Level Contributor
71 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 72 helpful votes
5 of 5 stars Reviewed May 26, 2015

Set up the hill into the side of the cliff face above Ixtapa, this boutique hotel is perfect for a couples retreat or for those that just want to relax. We stayed 7 wonderful days. The suites all face the ocean and all have plunge pools on the patio (you cant really call it a balcony its as big as... More 

Was this review helpful? Yes 2
Eliezer_Quin0nes, Director General at Capella Ixtapa, responded to this review

Appreciated guest: I want to express my gratitude for your kind words. I am pleased to know that you had a great time with us and that we created a memorable experience for you. We are happy to hear that you enjoyed the pool, our delicious gastronomy as well as the magnificent ocean view from your suite. We hope to... More 

Sandusky, Ohio
Level Contributor
30 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 stars Reviewed May 12, 2015

We are on our way home and had the most amazing time!! This place is a slice of heaven!!! Very quiet and romantic which was exactly what we were looking for!! The restaurants were amazing especially the fish one!!! Liked it so much we went back! The staff here is top notch! Never too much but were there in a... More 

Was this review helpful? Yes 1
Marina del Rey, California
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed May 11, 2015

I can't say enough what an awesome experience my new husband and I had at the Capella Ixtapa!!! Starting with the planning of our vacation to deciding to elope while we were there!! Mr. Gonzalez, our wedding coordinator, helped with all the paperwork and was able to help us find an officiant that met our needs. Two hours before the... More 

Was this review helpful? Yes 3
Lake Jackson, Texas
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed May 11, 2015

We have traveled to many luxury resorts, but Capella tops them ALL! The incredible cliffside location and spectacular views are exceeded only by the 5 star service and amenities. We traveled during the low, low season and felt that we had the resort all to ourselves. The peace and tranquil quiet was exactly what we desired. If you want 'party... More 

Was this review helpful? Yes
Monterrey, Mexico
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
5 of 5 stars Reviewed May 8, 2015

Beautiful hotel, cliff located, no beach, all ocean views, very private, great sunny weather year round, and great food at prices not too high as usual for this hotel class. Not recommended for kids, more of a honeymoon type of hotel.

Was this review helpful? Yes 4
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