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Capella Ixtapa

5.0 of 5 Paseo Playa Linda, Ixtapa, Zihuatanejo 40880, Mexico
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Capella Ixtapa
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Capella Ixtapa
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447 reviews from our community

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Rating summary
  • Sleep Quality
    5 of 5 stars
  • Location
    5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (113)
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1 review
4 of 5 stars Reviewed 6 days ago NEW via mobile

This was my first time in Mexico and I am so glad we chose to go to Ixtapa and stay here . Everything was check in to check out was a breeze. The staff was very attentive and helpful. We stayed in the deluxe Capella room and it was definitely worth the it,the views are amazing. The in room service... More 

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San Francisco, California
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

This is one of the best resort experiences we have ever had; if not THE best. The resort is gorgeous; every amenity is provided and the suites were obviously carefully designed for resort living. It feels completely exclusive, and after a look at other resorts in the area, this one is without question in a class by itself. The food... More 

Was this review helpful? Yes 1
Hoboken, New Jersey
1 review
5 of 5 stars Reviewed 1 week ago

Long overdue review, and not one that will refute the hundreds of other 5-star ones already for Capella, so I will try to use the unique perspective of having booked the hotel for BOTH a birthday and a marriage proposal. If you're looking for the setting of not one, but two once-in-a-lifetime surprises, devoid of hitches, well, this is it.... More 

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Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Staying at the Capella was all that has been repeated in other reviews Service the best Room had everything, except in room dining menu, which with one phone call had it brought up in less then 5 min, any thing we needed was that fast.in room food was also 10-15 min. the view from all parts of the hotel...fantastic Pools... More 

Was this review helpful? Yes 1
3 reviews 3 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

My favorite hotel in Mexico. A truly unique property. It's position and design incorporated into the surrounding landscape is something to admire. The service, views and accommodations are one of a kind. Make sure to visit between the months of January and April when the best weather (90 degree dry heat in the day with cool evening breezes) can be... More 

Was this review helpful? Yes 1
Leon,Gto, Mexico
Senior Contributor
41 reviews 41 reviews
10 hotel reviews
39 helpful votes 39 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I had an excelent experience with this hotel.Service was great.Everybody was smiling .Rooms were spacious and well equiped and view was the best in Ixtapa Swiming pool was very good and drink service excelent.If there is a small but is the fact that there is no beach and sand ,but near by there are very good public beaches

Was this review helpful? Yes 1
Cuernavaca, Mexico
Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We just had the most wonderful stay at this beautifully designed hotel in Ixtapa . There is not a beach here , it's up in the mountain , but we didn't miss a beach at all as every room has a super jacuzzi/mini pool item overlooking the sea which once you are in , its hard to get out as... More 

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1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 5 weeks ago via mobile

One of the best Hotels in Mexico. We love privacy and we got that. The hotel is very exclusive and romantic. We celebratemy husband's birthday and they did everything we requested. We are invité to come back.

Was this review helpful? Yes 1
Zihuatanejo, Mexico
2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed November 20, 2014

As those of you have experienced in person or read in Trip Advisor reviews, Ixtapa-Zihuatanejo is a hidden treasure on the Pacific Riviera on Mexico´s Southwestern coastline. Ixtapa-Zihuatanejo is a treasure trove of natural beauty with the majestic Sierra Madre del Sur mountains providing a stunning, verdant background to the sparking blue waters of the Pacific Ocean as they meet... More 

Was this review helpful? Yes 1
Eliezer_Quin0nes, Director General at Capella Ixtapa, responded to this review

Appreciated guest: Thank you for this special review, our goal is to create memorable experiences for our guest. I totally agree with you regarding the nature beauty and sparking blue waters of the Pacific Ocean that Ixtapa Zihuatanejo has to offer. You certainly are part of the family of Capella Ixtapa and we look forward to welcoming you again in... More 

Senior Contributor
32 reviews 32 reviews
13 hotel reviews
42 helpful votes 42 helpful votes
3 of 5 stars Reviewed November 17, 2014

We stayed 8 nights here after being transferred from Capella Pedregal (which is a Capella no longer)....this was not by choice. In order to take this review seriously I am straying from outright insults and advising you before you read on that if you are NOT a regular traveler of 5 diamond resorts.....there will be very little chance that you... More 

Was this review helpful? Yes 12
Eliezer_Quin0nes, Director General at Capella Ixtapa, responded to this review

Appreciated guest: On behalf of all the staff at Capella Ixtapa, I would like to take this opportunity to thank you for your valuable feedback. I have noted your overall feedback, please accept our sincere apologies for the inconveniences, I can fully understand your disappointment. We take comments of this nature very seriously as we pride ourselves on being a... More 

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Additional Information about Capella Ixtapa

Address: Paseo Playa Linda, Ixtapa, Zihuatanejo 40880, Mexico
Phone Number:
Location: Mexico > Pacific Coast > Guerrero > Zihuatanejo > Ixtapa
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — Capella Ixtapa 5*
Number of rooms: 59
Reservation Options:
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Also Known As:
Capella Ixtapa Hotel Ixtapa
Capella Ixtapa Zihuatanejo
Capella Ixtapa Hotel Zihuatanejo
Hotel Style:
#1 Spa Hotel in Ixtapa
#1 Romantic Hotel in Ixtapa
#1 Luxury Hotel in Ixtapa
#2 Family Hotel in Ixtapa

612 photos of this hotel

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Room/suite (157)
Hotel & grounds (128)
View from room (49)
Pool/beach area (75)
Dining (68)
Bathroom (7)
Family/play areas (2)
Other (117)

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Hotel & grounds (4)
Room/suite (2)
Dining (2)
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