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Royal Orchid Central Grazia, Vashi

Certificate of Excellence
Plot No 67 Sector 19 | Plot # 67, L-3, Sector 19, Navi, Navi Mumbai, Mumbai (Bombay) 400705, India
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Royal Orchid Central Grazia, Vashi
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Royal Orchid Central Grazia, Vashi
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285 reviews from our community

Traveler rating
    124
    112
    36
    10
    3
See reviews for
35
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174
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (69)
Date | Rating
  • English first
  • French first
  • Italian first
  • Any
English first
  • All months
    (285)
  • Mar-May only
    (61)
  • Jun-Aug only
    (59)
  • Sep-Nov only
    (74)
  • Dec-Feb only
    (91)
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Kolkata (Calcutta), India
Contributor
14 reviews 14 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed yesterday NEW

The location is very good. It is very easily reachable. The ambiance of the hotel is very pleasant. The hospitality offered by each and every employee of the hotel is remarkable. I never felt that I am more than 2500 km away from my home.

Was this review helpful? Yes 1
Sydney, Australia
Senior Contributor
43 reviews 43 reviews
19 hotel reviews
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed 1 week ago

I stayed at the Royal Orchid with my husband as part of a business trip for 2 weeks. All in all we were happy at the hotel as it was close to work and shops. Restaurants were in walking distance (10-20 minutes). Star rating of 3 1/2 would be more appropriate and the price is fair for what you get.... More 

Was this review helpful? Yes 2
Snehanshu B, General Manager at Royal Orchid Central Grazia, Vashi, responded to this review

Dear Guest, Thank you for taking time and posting a review of our hotel on Trip Advisor. It was a privilege to have you stay with us at Royal Orchid Central Grazia, Navi Mumbai. We are glad to learn that you were happy with the overall services of our hotel. Your words of appreciation are a generous source of motivation... More 

Bangalore, Karnataka, India
1 review
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 1 week ago

In clear trip they asked PRIMARY TRAVELLER IN THIS TRIP. Their is no option to say What sort of trip was this, so they given two single beds. try to book through websites other than cleartrip or call and give your requirements to the hotel. When i reach the hotel they told me that they don't know about the second... More 

Was this review helpful? Yes 2
Snehanshu B, General Manager at Royal Orchid Central Grazia, Vashi, responded to this review

Dear Guest, Kindly accept our apology for the dissatisfaction and inconvenience caused to you. We have taken your feedback seriously with the concerned teams for a review and immediate corrective action thereof. Much as we strive to serve our valued customers with highest and consistent standards of service, we regret that we have not been able to measure up to... More 

1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

The people are friendly.excellent customer service . The room is clean. However, the router inside my room is not yet fixed. I wanted to transfer to a different room I don't know why they have not arranged it. Overall, the stay is beyond par. Thank you

Was this review helpful? Yes 2
Snehanshu B, General Manager at Royal Orchid Central Grazia, Vashi, responded to this review

Dear Guest, Thank you for taking time and posting a review of our hotel on Trip Advisor. It was a privilege to have you stay with us at Royal Orchid Central Grazia, Navi Mumbai. We are glad to learn that you were happy with the overall services of our hotel. Your words of appreciation are a generous source of motivation... More 

Bengaluru (Bangalore), India
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Staying there on a business trip from November Everything is excellent. The food at the restaurant was great. Guest services were attentive and accommodating. Planning of the pool and the gym. Decent security personals

Was this review helpful? Yes 3
Snehanshu B, General Manager at Royal Orchid Central Grazia, Vashi, responded to this review

Dear Guest, Thank you for taking time and posting a review of our hotel on Trip Advisor. We are glad to note that you had a pleasant stay with us and have found our product and services up to your expectation. Your positive feedback will go a long way to keep the team motivated & to consistently deliver such high... More 

1 review
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Had a really pleasant stay. Good ambience. Rooms r so perfectly build n maintained. Liked the tideness and d theme of d rooms.. very likely to recommend a stay here... keep it up.. sure to vist again.

Was this review helpful? Yes 4
Snehanshu B, General Manager at Royal Orchid Central Grazia, Vashi, responded to this review

Dear Guest, Thank you for taking time and posting a review of our hotel on Trip Advisor. It was a privilege to have you stay with us at Royal Orchid Central Grazia, Navi Mumbai. We are glad to learn that you were happy with the overall services of our hotel. Your words of appreciation are a generous source of motivation... More 

Chennai, Tamil Nadu, India
Senior Contributor
33 reviews 33 reviews
11 hotel reviews
21 helpful votes 21 helpful votes
3 of 5 stars Reviewed 3 weeks ago

The hotel is conveniently located in Vashi, has very nice rooms, clean comfotable bed, clean bedsheets, nice bathrooms, mini bar, TV with Tatasky connection, free Wifi. The staff are friendly and courteous. The check-in was quick, the rooms are close to the reception so no long walk. The hotel was clean and well maintained. The only restaurant is nice, but... More 

Was this review helpful? Yes 5
Snehanshu B, General Manager at Royal Orchid Central Grazia, Vashi, responded to this review

Dear Guest, Kindly accept our apology for the dissatisfaction and inconvenience caused to you. We have taken your feedback seriously with the concerned teams for a review of our operating procedures and immediate corrective action thereof. Much as we strive to serve our valued customers with highest and consistent standards of service, we regret that we have not been able... More 

2 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Overall a good experience everytime I visit ROYAL ORCHID IN VASHI. people are very polite and service will always be at your doorstep. The food is also served very nicely where you an option to chose from self service counter or the ECHO shop menu. I would recommend this hotel to my friends and colleuges.

Was this review helpful? Yes 3
Snehanshu B, General Manager at Royal Orchid Central Grazia, Vashi, responded to this review

Dear Guest, Thank you for taking time and posting a review of our hotel on Trip Advisor. It was a privilege to have you stay with us at Royal Orchid Central Grazia, Navi Mumbai. We are glad to learn that you were happy with the overall services of our hotel. Your words of appreciation are a generous source of motivation... More 

Dubai, United Arab Emirates
2 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 4 weeks ago

I'd a nice and comfortable stay at Royal Orchid, friendly staff, relaxing and well equipment room, very good facilities.I came back again and recommended for travelers who are looking for a decent place very value for the money

Review collected in partnership with this hotel

Was this review helpful? Yes 4
Snehanshu B, General Manager at Royal Orchid Central Grazia, Vashi, responded to this review

Dear Guest, Thank you for taking time and posting a review of our hotel on Trip Advisor. It was a privilege to have you stay with us at Royal Orchid Central Grazia, Navi Mumbai. We are glad to learn that you were happy with the overall services of our hotel. Your words of appreciation are a generous source of motivation... More 

Pune
2 reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed March 16, 2015

We got a good deal. The staff was very courteous and the room was nice and spacious. We ordered food in the room and they were very prompt and the food was tasty. We ordered one veg dish and it was accompanied by dal and roti included in the price. Overall good experience. Very nicely located in Vashi.

Review collected in partnership with this hotel

Was this review helpful? Yes 5
Snehanshu B, General Manager at Royal Orchid Central Grazia, Vashi, responded to this review

Dear Guest, Thank you for taking time and posting a review of our hotel on Trip Advisor. We are glad to note that you had a pleasant stay with us and have found our product and services up to your expectation. Your positive feedback about the food has been shared with the culinary team & will go a long way... More 

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