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All 1 St Columb Major hotels »

Retallack Resort and Spa

4.5 of 5
Winnards Perch, St Columb Major TR9 6DE, England
Hotel amenities
Retallack Resort and Spa
4.5 of 5 stars 118 Reviews
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118 reviews from our community

What travelers say about this hotel
  • Swimming pool(5)
  • Flow Rider(5)
  • High season(5)
  • Building work(3)
  • Older children(3)
  • Watergate Bay(3)
Traveler rating
    69
    26
    13
    5
    5
Only show reviews for Family (75) | Couples (20) | Business (4)
Date Rating
Gravesend, United Kingdom
Senior Reviewer
8 reviews 8 reviews
Reviews in 3 cities Reviews in 3 cities
4 of 5 stars Reviewed May 27, 2012 NEW

Just come back from a 3 day stay at Retallack. We paid just short of £500 for a 3 day stay in a 2 bed Eden lodge with private hot tub. The accommodation was fantastic, spotlessly clean and very well equipped. Disappointed that the hot tub wasn't ready, it was being filled up and was not functional to use until... More

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Plymouth, United Kingdom
Senior Reviewer
6 reviews 6 reviews
Reviews in 4 cities Reviews in 4 cities
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed May 22, 2012
2
people found this review helpful

We recently visited Retallak during the last bank holiday with a group of friends- 4 couples. It was someones birthday and we'd all been looking forward to the break for a number of months. One of the main things that had attracted us to the resort was that there were 4 double bedrooms offered and also the onsite flowrider. On... More

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Cheam, Surrey, England
Senior Reviewer
10 reviews 10 reviews
Reviews in 9 cities Reviews in 9 cities
44 helpful votes 44 helpful votes
5 of 5 stars Reviewed May 22, 2012
1
person found this review helpful

Have just come back from a wonderful week at Retallack. We had a two bedroomed Fistral lodge, which had a private hot tub on the terrace. Everything was just about perfect except the weather. The Hot Tub was a blessing as we were able to warm up whenever we got too cold. The lodge was really well equipped - our... More

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Bedford, United Kingdom
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed May 15, 2012
2
people found this review helpful

We have stayed at Retallack three time since July 2011 and the good parts ceratinly outway the bad but there is certainly a lot of room for improvement in the Restaurant. The Accomodation is wonderful - clean, spacious and really comfortable beds. The location is great - central for visiting beaches and touristy areas. The staff at the Flowrider are... More

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AmyJason2010, Public Relations Manager at Retallack Resort and Spa, responded to this review
May 18, 2012

Many thanks for your comments. Firstly we are delighted you have enjoyed Retallack Resort so much to return time after time and that you find the lodges so luxurious and the location so perfect for exploring all Cornwall has to offer. We are, however, very disappointed with ourselves for letting you down within our restaurant on this particular holiday. We... More

1 review
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed May 6, 2012 via mobile
3
people found this review helpful

The accommodation and management of the site were of high quality. The lodges were of excellent standard and we were comfortable throughout our stay. Despite these extremely positive comments we were terribly let down by the on site restaurant who turned my family and guests away at 7.15 for a table of 8 and we were told they were closed... More

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AmyJason2010, Public Relations Manager at Retallack Resort and Spa, responded to this review
May 18, 2012

Thank you very much for your comments which we have taken very seriously with a full internal investigation. We are very disappointed with our selves for letting you and your family down on this occasion and apologise fully to you. We are doing everything possible to make sure that opening hours are adhered to and that any early closing would... More

Royal Wootton Bassett, United Kingdom
Reviewer
5 reviews 5 reviews
Reviews in 5 cities Reviews in 5 cities
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed May 6, 2012 via mobile
5
people found this review helpful

Brillianr lodge and lovely stay. Great location. The attitude of the chef in the loop restaurant absolutely Stinks We turned up at 7pm to be told the kitchen is closed, whaaat it's bank holiday weekend. Then he walks in to the bar to join his mates who were waiting for him to go out together. I know this to be... More

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AmyJason2010, Guest Relations Manager at Retallack Resort and Spa, responded to this review
May 18, 2012

Thank you very much for bringing this to our attention. Jason Keyter the resort director has been in contact with you to personally apologise and appreciated your feedback as we take customer satisfaction extremely importantly and we had clearly failed you in this instance. We have made a full investigation into that evening. Please be assured we will do everything... More

Berkshire
Contributor
19 reviews 19 reviews
Reviews in 12 cities Reviews in 12 cities
27 helpful votes 27 helpful votes
5 of 5 stars Reviewed May 2, 2012
4
people found this review helpful

Retallack Resort is superb. Please don't be put off by the slightly industrial looking entrance! We travelled with family (Grandparents, daughters, husbands and little ones) and stayed in a Fistral baby friendly 4 bedroom house overlooking the river. The house was equipped for little ones with a cot, baby gate, changing mats etc and a rather essential washing machine, very... More

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Nottingham, United Kingdom
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed April 6, 2012
3
people found this review helpful

We have recently returned from a perfect 4 night break at Rettalack. Booked last minute, the booking process was efficient and friendly with full resort info sent over in advance. After a deceptive, possibly still a work in progress driveway, we arrived at the lovely main lodge building to be met by very friendly staff, who quickly checked us in... More

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AmyJason2010, Guest Relations Manager at Retallack Resort and Spa, responded to this review
April 25, 2012

We thankyou for your review of retallack resort and very pleased you enjoyed an excellent and relaxing holiday in one of our new surf suites. We will pass on your kind comments with regard the friendly staff . We do have a small shop due for opening soon (by June 1st 2012), located by the Loop surf store, that will... More

Swindon, Wiltshire
Senior Reviewer
9 reviews 9 reviews
Reviews in 7 cities Reviews in 7 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed April 5, 2012
1
person found this review helpful

We stayed in one of the Surf Apartments and were initially very impressed. The furnishings are great and it's the perfect size for a couple. Lovely big bed, feather/down pillows and duvet and good quality sheets. Lovely big towels and dressing gowns were provided. The bathroom is beautiful, and the shower great, I'm only sorry I didn't have time for... More

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AmyJason2010, Guest Relations Manager at Retallack Resort and Spa, responded to this review
April 25, 2012

Many thanks for your comments for retallack resort. We are delighted you enjoyed the luxury of your surf suite and your checking in experience. We will pass on your comment of staff friendliness and helpfullness as this is particularly important to us. Thankyou for drawing it to other peoples attention that we have indeed re surfaced the entrance road to... More

London, England, United Kingdom
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 18, 2012
1
person found this review helpful

Having camped, caravaned, owned property and rented property in Cornwall many, many times I wanted to return for a suprise weekend to celebrate my husbands 50th Birthday with the adult only members of our huge family and wanted something a little different! Well, from recommendation, we found it!!! We stayed in the Polzeath 6 Bedroom all en suite accommodation which... More

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AmyJason2010, Guest Relations Manager at Retallack Resort and Spa, responded to this review
April 25, 2012

Many thanks for your fantastic review of retallack and the 6 bedroom 5* luxury house you enjoyed for your family celebration. We will certainly pass on your kind comments with regard the helpfullness and friendliness of the staff at Retallack and to the chef with regard your excellent experience in The loop Restaurant. We are delighted you all managed to... More

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Additional Information about Retallack Resort and Spa

  • Retallack Hotel Cornwall
Address: Winnards Perch, St Columb Major TR9 6DE, England
Price Range: PLN: $$

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Retallack Resort and Spa
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