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Holiday Inn Puebla Finsa

3.0 of 5
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Lateral Autopista Mexico Puebla 7719, Puebla 72110, Mexico
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Holiday Inn Puebla Finsa
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Ranked #36 of 88 Hotels in Puebla
A recent review
4 of 5 stars reviewed 4 weeks ago
Scot D Alma, Michigan
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64 reviews from our community

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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Alma, Michigan
Senior Contributor
21 reviews 21 reviews
12 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Nice Hotel clean and I felt safe, my room looked at the volcano and mountain range very pretty. Everything I needed except wash clothes did not have any. restaurants in Hotel for all meals very good and inexpensive and great food. all things went well

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hotel s, Manager at Holiday Inn Puebla Finsa, responded to this review

Thank you for your leaving your comments are very important to us. The view of the volcano as mentioned is extraordinary and I am pleased to know that you felt comfortable in the hotel. Important to mention that we have external laundry service and when requesting the service will gladly provide. Greetings and come back soon Director More 

Wissembourg, France
Top Contributor
55 reviews 55 reviews
30 hotel reviews
35 helpful votes 35 helpful votes
3 of 5 stars Reviewed April 10, 2015

For a business trip, this hotel is at the right location, close to the highway but still right outside Puebla. However, noise level is very high, every single truck wake you up. This issue was in every single room. My colleagues (7 in total) spread on different floor levels and at both end of the hotel faced the same issue.... More 

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hotel s, Manager at Holiday Inn Puebla Finsa, responded to this review

Thanks for your time to leave your comments, we are aware of the situasión and we are already working on the issue. I am pleased also that not everything was bad and the location, service and hotel facilities were to your liking. I appreciate the trust and preference to stay with us. J. Alfonso Gomez Quintanar Director More 

Belle River, Ontario, Canada
Reviewer
3 reviews 3 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed March 22, 2015

This hotel is very clean and the staff were quite courteous. The breakfast is absolutely great! The gift shop has some very nice stuff from the area. Este hotel está muy limpio y el personal era muy cortés . El desayuno es absolutamente genial! La tienda de regalos tiene algunas cosas muy bonitas de la zona.

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hotel s, Manager at Holiday Inn Puebla Finsa, responded to this review

Thanks for your comment and for the concept that you have , the Service we offer is the one you deserve, it is gratifying to know that food also were to his liking and taste hope to see again in this home. Thank you for your trust and preference. J. Alfonso Gomez Quintanar Director. More 

Chattanooga, Tennessee
Senior Contributor
28 reviews 28 reviews
20 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed February 5, 2015

I was very impressed at this hotel. The bathroom alone was as large as some hotel rooms in which I have stayed. It had a huge jacuzzi tub and stand up shower; double sinks also. Everything was oversize....the bed was a California king; the furniture was double the size of any other hotel. It had a fridge, coffee maker, microwave,... More 

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hotel s, Gerente at Holiday Inn Puebla Finsa, responded to this review

ello! We are pleased to know that you liked the Hotel and they felt comfortable with us. This is your home, we hope soon and thanks for your comments Regards. J. Alfonso Gomez Director More 

2 reviews
4 of 5 stars Reviewed December 5, 2014

The hotel was quite nice but the area was terrible if you want to go out and do some sightseeing. There are a couple of ok restaurants nearby but nothing special. The hotels own restaurants are average. Breakfast was included and was tasty and with good service but the coffee at breakfast was very American and for me, it tasted... More 

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hotel s, Director General at Holiday Inn Puebla Finsa, responded to this review

Dear Guest. your comments help us reinforce some details, we are grateful for the trust you have given us to stay with us. Hopefully in the next stay you can combine work with fun activities. A Hug J. Alfonso Gomez More 

Detroit, Michigan
Contributor
16 reviews 16 reviews
9 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed October 22, 2014

As usual the place to go for business, close to the industrial park, very clean and spacious. People at the front desk were very helpful as usual, there is not better place to go for business. Is right on the highway to the airport.

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hotel s, Gerente at Holiday Inn Puebla Finsa, responded to this review

We are grateful for your comment. your recognition is our source of satisfaction and excellence, we hope soon come back to see you in this you home A hug. J. Alfonso Gomez Quintanar. More 

Ciudad Juarez, Mexico
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed September 29, 2014

I stayed in this hotel from 09/23 to 09/26, and it was a very pleasant stay! Very clean rooms, with a lot of space, great service and amenities (bar and restaurant were very nice). I would deffinitely stay here next time I'm in Puebla for business. I can't believe the bad critics I read before my stay here in TripAdvisor.... More 

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hotel s, Manager at Holiday Inn Puebla Finsa, responded to this review

Yours sincerely grateful for the valuable time you intended to share with us your comments. We look forward to distinction and provide us the opportunity to be the best host of lodging in Puebla again. Sincerely, J. Alfonso Gomez Quintanar. More 

Aguascalientes, Mexico
2 reviews
4 of 5 stars Reviewed September 1, 2014

very nice hotel, good service and attention, great buffet offered at least at breakfast time, one bad point is at some hours too much traffic to get in/out of the hotel, but in general, great place to come back 😊

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hotel s, Manager at Holiday Inn Puebla Finsa, responded to this review

thanks for your comments, we are glad to know that I enjoy your stay with us and are aware about the traffic and would like to control the situation, which is beyond our reach. I hope soon this your Holiday Inn Greetings. J. Alfonso Gomez Quintanar. More 

Puebla, Mexico
Contributor
11 reviews 11 reviews
4 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed May 14, 2014

No se cuanto tiempo tiene que el vapor del bano de damas en el gimnasio no sirve.. Steam room doesnt work since... i dont know, last time i was there, wasnt working either, they should do a little bit more maintenance

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hotel s, Director General at Holiday Inn Puebla Finsa, responded to this review
Google Translation

Valoramos el tiempo que nos dedico para escribir su comentario y hacernos saber que tenemos áreas de oportunidad en el... More 

Seattle, Washington
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed January 26, 2014

This is serious, the hotel doesn't look like a Holiday Inn, looks more like a Crowne Plaza, the lobby is huge, the rooms are the biggest I've ever seen for a HI. Rooms and hotel condition are great! This should be a business hotel, it's located a few minutes from the Volswagen Plant, but it's really a lor more than... More 

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hotel s, Hotel Staff at Holiday Inn Puebla Finsa, responded to this review

We really appreciate your kindly comments. The whole Holiday Inn Puebla Finsa team is very glad to attend you and to work hard each day in order to give you the excellence you deserve. It will be a pleasure for us to host you in your next visit to Puebla. Best Regards, J. Alfonso Gómez Quintanar Director More 

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