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All 81 Puebla hotels

NH Puebla

3.5 of 5 Hotel   |   Av 5 Sur #105 Centro Historico, Puebla 72000 , Mexico
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NH Puebla
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84%
Ranked #11 of 81 hotels in Puebla
Certificate of Excellence 2013
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  • Reviews (231)
  • Photos (37)
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231 people have reviewed this hotel

Traveler rating
    77
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (10)
Date | Rating
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English first
Boca Raton, Florida
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

The location is so perfect, you can walk all over the historic and beautiful downtown Puebla. There is parking. The rooms are new, clean and spacious. Even though you are in the downtown area, inside the hotel is nice and quite. There is a pool area on the roof where you can appreciate a different view of the city. Highly... More

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Javier E, Director General at NH Puebla, responded to this review

Thank you very much for taking the time to let us know that we met or goals, your total satisfaction and thank you for recommend our hotel, we are always glad to receive comments like yours that encourage us to be better everyday, we sincerely hope to serve you again in the near future here in Puebla or in any... More

Bellevue, Washington
Senior Contributor
31 reviews 31 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 3 weeks ago

The NH is a couple of blocks from the Zocolo, the center, of downtown beautiful Puebla, Mexico. The room was modern clean and comfortable. A great value in a modern hotel. The bathroom is tiled and roomy, huge shower. The window in our room on the second level opened up to the parking lot and the wall of the building... More

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Javier E, Director General at NH Puebla, responded to this review

Thank you so much for your comments about our NH Puebla Hotel, it really is very encouraging for us to know that our guests leave satisfied with our services, we welcome you to always seek for one NH Hotel at any city that you visit and if you return to the city of Puebla Mexico we will be very happy... More

Mexico City, Mexico
Senior Reviewer
6 reviews 6 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed February 17, 2014 via mobile

We stayed at the NH Puebla for a Valentines get away and booked ahead through expedia. When checking in the reservation differed a little from what we had reserved online, but they were super friendly and helpful, upgrading us to a jr. Suite from a standard and including free breakfast buffet. Overall the rooms were very nice and modern, the... More

Was this review helpful? Yes 1
Esteban P, Director General at NH Puebla, responded to this review
Google Translation

Estimada Sierra: Le agradecemos sus amables comentarios los cuales haremos llegar a mis compañeros, me es muy gratificante saber que... More

Morrisville, Vermont
1 review
4 of 5 stars Reviewed January 26, 2014

Vary nice place for little money. There were friendly staff and the rooms were nice. It was a little odd having wood floors in the rooms, made for cold feet in the morning, but they looked nice. The restaurant there has really good food.

Review collected in partnership with NH Hotels

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Esteban P, Director General at NH Puebla, responded to this review
Google Translation

Estimado Huésped: Le agradezco sus buenos comentarios, los cuales hare saber a mis compañeros ya que este tipo de opiniones... More

Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed January 15, 2014

Nice, clean rooms. Within easy walking distance of many shops, restaurants and bars. The zócalo was beautifully decorated for the holidays. We had breakfast included and it was very good. Take time to explore the many churches.

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Esteban P, Director General at NH Puebla, responded to this review
Google Translation

Estimada Huésped: Muchas gracias por sus agradables comentarios hacia nuestro personal, nos da mucho gusto que su estancia haya sido... More

Sunnyvale, California
1 review
2 of 5 stars Reviewed January 13, 2014

The hotel is modern and very clean and the food is acceptable. The service is lacking. The air conditioning did not work the entire week we stayed. We notified the hotel staff in the evening and they said it would be fixed the next morning but never was. Also the room card failed three times, always after a long day.... More

Review collected in partnership with NH Hotels

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Brussels, Belgium
Senior Contributor
27 reviews 27 reviews
21 hotel reviews
31 helpful votes 31 helpful votes
4 of 5 stars Reviewed January 6, 2014 via mobile

The hotel is in the center of the city. We got a quiet and spacious room. The bathroom was spacious too. It is clean and the beds are comfortable. The water in the bathroom which is free in all other Mexican hotels we stayed at (about 10) has to be paid - 20 pesos for a small bottle, 30 pesos... More

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Santiago
Senior Contributor
24 reviews 24 reviews
24 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed January 5, 2014

Hello, I stayed here whilst at a conference in Puebla at the end of 2013. Positives: o The location was great, only a five minute walk to the Zocalo (main square). Seemed pretty safe to walk around the historical centre in the day or late evening. o The price was reasonable, the staff were friendly and spoke English as well... More

Was this review helpful? Yes 1
Toronto
Senior Contributor
38 reviews 38 reviews
25 hotel reviews
48 helpful votes 48 helpful votes
4 of 5 stars Reviewed January 1, 2014 via mobile

My husband and I went for an overnight visit to Puebla to see the Christmas holiday celebrations and stayed at this hotel. A modern hotel that is about three blocks from the zocalo, it is close enough to walk but not too close to the noise of the bustling main square. Considering that this is a fairly big hotel, the... More

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Oaxaca, Mexico
1 review
2 of 5 stars Reviewed December 14, 2013

The swimming pool is pretty small and not very kid friendly. We had a bad experience with the pool in that we got to enjoy it the night we checked in, but the day after we tried to use it and it was closed all morning due to someone shattering glass inside the pool. I understand that was out of... More

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Additional Information about NH Puebla

Also Known As:
Nh Puebla Hotel Puebla
Nh Puebla Hotel
Nh Hotel Puebla
Address: Av 5 Sur #105 Centro Historico, Puebla 72000 , Mexico
Phone Number:
Location: Mexico > Central Mexico and Gulf Coast > Puebla > Puebla
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
#4 Business Hotel in Puebla
#10 Family Hotel in Puebla
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — NH Puebla 3.5*
Reservation Options:
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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style
#4 Business Hotel in Puebla #10 Family Hotel in Puebla
Hotel Class
Number of rooms
128

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