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All 84 Puebla hotels

NH Puebla

3.5 of 5 Hotel   |   Calle 5 Sur 105 Centro Historico | Downtown, Puebla 72000, Mexico
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Ranked #11 of 84 Hotels in Puebla
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 1 week ago
Katelyn R Brooklyn, New York
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322 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Brooklyn, New York
Contributor
12 reviews 12 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 1 week ago

This hotel was very clean, the staff speaks reasonable English, and the breakfast spread it quite large. However, I didn't find breakfast to be well run in terms of logistics- the coffee was too complicated/too busy, there weren't always tongs, etc. Not the end of the world by any stretch of the imagination, but I love my coffee! I also... More

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Javier E, Director General at NH Puebla, responded to this review
Google Translation

Estimado Huesped, Muchas gracias por tomarse el tiempo y hacernos saber su opinion sobre nuestro hotel, nos complace mucho saber... More

Dallas TX
Top Contributor
118 reviews 118 reviews
26 hotel reviews
47 helpful votes 47 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Located right in the middle of the old historic center of Puebla. You are within walking distance of all the historic sites found in the old section of the city as well as a myriad of restaurants. Rooms are clean and the bed is very comfortable. You will be spending most of your time viewing all the sights in the... More

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Javier E, Director General at NH Puebla, responded to this review
Google Translation

Estimado Huésped, Muchas gracias por tomarse el tiempo y hacernos saber sus comentarios mismos que son muy importantes para nosotros.... More

New York City, New York
Senior Contributor
34 reviews 34 reviews
9 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Only two blocks from downtown. Nice hotel, clean and well maintained. Helpful and friendly staff at the desk. Hotel is perfect for families and for couples. The amenities were good as well (coffee, tea).

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Javier E, Director General at NH Puebla, responded to this review
Google Translation

Estimado Huesped, Antes que nada muchisimas gracias por tomarse el tiempo y hacernos saber sus amables comentarios, nos complace saber... More

Cambridge, United Kingdom
Contributor
19 reviews 19 reviews
3 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed September 8, 2014

Our family stayed in 3 rooms for over a week and found the NH perfectly satisfactory while lacking in atmosphere. Wonderful breakfast spread with many different choices. Staff were extremely friendly and obliging. Most of the clientele were Mexican families on holiday or business people. The location is fine, only some 5 minutes walk from the main square in the... More

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Javier E, Director General at NH Puebla, responded to this review
Google Translation

Estimado HUesped, Muchas gracias por tomarse el tiempo y hacernos saber sus amables comentarios, nos da gusto que sus estancia... More

Reviewer
5 reviews 5 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed September 2, 2014

We were at this property for 4 days, from the moment we stepped foot in the door, actually in the street, as they met us outside, it was amazing. Fantastic food in the dining room, room service as well!!! Super friendly staff, very accomadating...we will stay again if in the area!

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Javier E, Director General at NH Puebla, responded to this review

Dear Guest, First of all thank you very much for taking the time and let us know your kind comments. We are very happy to hear that our hotel and our personnel were up to your expectations. We sincerely hope that you visit us again in the near future, please let us know if we can be of further assistance... More

Guadalajara Metropolitan Area, Mexico
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed September 1, 2014

NH in Puebla is everything you are looking for to make business stop in Puebla Mexico. Great location, if not the best hotel located right on in Downtown Puebla, with a great environment of the ancient Puebla still intact. Safe, no crime issues around that location, you feel safe around, I saw American people staying in the weekend pretty happy... More

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Javier E, Director General at NH Puebla, responded to this review
Google Translation

Estimado Huesped, Antes que nada muchas gracias por tomarse el tiempo y hacernos saber sus amables comentarios. Nos complace saber... More

Morelia, Mexico
Senior Contributor
35 reviews 35 reviews
23 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed August 31, 2014

My be was excellent and the overall services and cleanness of the room was excellent. My shower did not work :-( but this was clearly a random problem. The food is very good (try the tuna stake) as it is walking distance from the new sites and restaurants in downtime Puebla. This is a good place to rest and work.

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Javier E, Director General at NH Puebla, responded to this review
Google Translation

Estimado Rodrigo, Antes que nada muchisimas gracias por tomarse el tiempo y hacernos saber sus amables comentarios respecto a su... More

Frankfurt
Contributor
16 reviews 16 reviews
8 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed August 27, 2014

We stayed here for 4 nights and really liked it. The location is very central (max 5 minute walk to the cathedral). The rooms are spacious and clean. Staff is very helpful and speaks english. We tried breakfast once and did not like it at all. But there are several restaurants, Cafes and Bars around the corner where you can... More

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Javier E, Director General at NH Puebla, responded to this review

Dear Ann, Thank you very much for letting us know your kind comments regarding your recent stay at our hotel. About our breakfast, make sure that we will work on its improvement for you to enjoy on your next visit. We will be glad to host you again here in Puebla or in any NH Hotel around the world. Best... More

Mexico City, Mexico
Top Contributor
84 reviews 84 reviews
28 hotel reviews
65 helpful votes 65 helpful votes
5 of 5 stars Reviewed August 8, 2014

I stayed with my mom at this hotel, which is a member of a Spanish chain that has hotels in all of Mexico's major cities. At first we were disappointed not to stay in a "colonial" hotel, but the NH is extremely well-managed, the rooms a large and very comfortable, they are well appointed and they are quiet. The hotel... More

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Javier E, Director General at NH Puebla, responded to this review
Google Translation

Estimado Huesped, Muchisimas gracias por hacernos saber sus comentarios de su reciente visita a nuestro Hotel NH Puebla y por... More

Cleveland, Ohio
Senior Reviewer
6 reviews 6 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed July 29, 2014

NH Puebla is a perfect home base for exploring the city. Its proximity to the Zocalo, museums, markets, and any other attraction is central and convenient. Our room had a gigantic and extremely comfortable king size bed along with plenty of auxiliary space. The view was delightful, overlooking a centuries-old church across the street. Everyone at the front desk was... More

Was this review helpful? Yes
Javier E, Director General at NH Puebla, responded to this review
Google Translation

Estimado HUesped, Antes que nada muchisimas gracias por tomarse el tiempo y habernos dado sus amables comentarios. Nos complace ver... More

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Additional Information about NH Puebla

Address: Calle 5 Sur 105 Centro Historico | Downtown, Puebla 72000, Mexico
Phone Number:
Location: Mexico > Central Mexico and Gulf Coast > Puebla > Puebla
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — NH Puebla 3.5*
Number of rooms: 180
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Also Known As:
Nh Puebla Hotel Puebla
Nh Hotel Puebla

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