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NH Puebla

3.5 of 5 Calle 5 Sur 105 Centro Historico | Downtown, Puebla 72000, Mexico
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Certificate of Excellence 2014
NH Puebla
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394 reviews from our community

Traveler rating
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Vancouver, Canada
Top Contributor
133 reviews 133 reviews
29 hotel reviews
83 helpful votes 83 helpful votes
4 of 5 stars NEW

The NH Puebla is basically a good quality business hotel oriented primarily towards visitors who are Mexican nationals. As such, there is nothing whatever of character about it. This being said, it offers very good value. Rooms are well appointed and well maintained. Breakfast offerings are varied and substantial. Staff are helpful, too. For those touring Pueba, this hotel is... More 

Was this review helpful? Yes
Javier E, Director General at NH Puebla, responded to this review

Dear Guest, First of all, thank you very much for taking the time to post your comments, we are very glad to hear that our hotel was up to your expectation and you found it, comfortable and clean. Also your recomendation because our location is appreciated, Thanks again and we look forward to host you again soon. Best regards. Javier... More 

Grand Rapids, Michigan
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
5 of 5 stars Reviewed 1 week ago

We stayed at this hotel for 10 days and had an excellent experience. The location of this hotel was perfect for us: just a couple of blocks from the zocalo, thus an easy walk but without the noise you'd have with a hotel right on the zocalo. It was also a convenient location for many of the locations we wanted... More 

Was this review helpful? Yes
Javier E, Director General at NH Puebla, responded to this review

Dear Guest, First of all, thank you very much for taking the time to let us know your opinion about our hotel. We are very happy to hear that our premises and our services were of your total satisfaction. Your long description of the room as well as the comments of diferent services you requested as our breakfast are really... More 

Okemos, Michigan
Reviewer
5 reviews 5 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

Spent 10 days here in February 2015. Good English speakers on desk staff who were consistently helpful and very efficient. Nice pool on roof. Breakfasts very pleasant (not included but reasonable price a la carte). Street noise not a problem; city quiets down at night. Had a wonderful room (201). Kathy O

Was this review helpful? Yes 1
Javier E, Director General at NH Puebla, responded to this review

Dear Guest, It was our pleasure having you here for 10 days and of course we all were very glad to host you and your friends. Thank you very much for your kind comments, I will make sure that every associate in the hotel know it and I´m sure they will be happy to hear of it. We hope to... More 

Beirut, Lebanon
Senior Contributor
33 reviews 33 reviews
8 hotel reviews
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed 3 weeks ago

If you're looking for a central location and you do not really care if your hotel room looks like it could be in any country in the world, than this is a good hotel for you. Rooms are very clean and comfortable and it's really close to the nice things in Puebla. But you will not get that Mexican colonial... More 

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Javier E, Director General at NH Puebla, responded to this review
Google Translation

Estimado Huesped, Muchas gracias por sus amables comentarios sobre su reciente estancia en nuestro hotel, estos seran definitivamente transmitidos a... More 

1 review
4 of 5 stars Reviewed 3 weeks ago via mobile

The hotel is excelent, very well localed but The service Could be much better! We asked several times for simples things! The food is good but Could also much Better! It is. Good option for a short break, familiar enviroment . However, we were expecting better quality of service!

Was this review helpful? Yes
Javier E, Director General at NH Puebla, responded to this review
Google Translation

Estimado Huesped, Antes que nada , muchas gracias por tomarse el tiempo y hacernos saber sus amables comentarios. Agradecemnos sinceramente... More 

Sydney, Australia
Top Contributor
123 reviews 123 reviews
84 hotel reviews
114 helpful votes 114 helpful votes
3 of 5 stars Reviewed 4 weeks ago

A contemporary business hotel in the heart of Puebla’s historic centre. The good: excellent location just two blocks from the Zacolo & cathedral and most of the other must-sees in town are within easy striking distance. Standard rooms are bright, clean, simply furnished and ticked most of the amenities boxes although there was no refrigerator in ours (the bar cabinet... More 

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Javier E, Director General at NH Puebla, responded to this review
Google Translation

Estimado Huésped, Agradecemos mucho que nos haya externado su amable opinión sobre nuestro hotel. Ante la notoria experiencia que usted... More 

Madison, Wisconsin, United States
Contributor
11 reviews 11 reviews
8 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed January 21, 2015

This is just about perfect for exploring Puebla on foot. Otherwise it's a decent, international hotel with a small pool and so-so internet. The breakfast is a quite decent buffet spread. Valet parking was reasonably priced, but walking is the best way to explore the downtown of Puebla. I was here for a meeting and spent four nights at the... More 

Was this review helpful? Yes
Javier E, Director General at NH Puebla, responded to this review

Dear Guest, First of all, thank you very much for taking the time and let us know your kind comments, we are very glad to hear that our hotel was up to your expectations and our location was perfect for your needs. Please consider our hotel your home away from home in Puebla, we will very happy to host you... More 

St. Paul MN
Top Contributor
55 reviews 55 reviews
26 hotel reviews
33 helpful votes 33 helpful votes
4 of 5 stars Reviewed January 19, 2015

This hotel is what you would expect from a internation chain hotel. Room was clean, bed was good, had ample space for clothes and computer, front desk staff were professional and very helpful, WIFI worked well and the tv had american channels. The hotel had a small pool with only a few chairs around it, but it was ok because... More 

Was this review helpful? Yes
Javier E, Director General at NH Puebla, responded to this review

Dear Guest, We are very happy to hear that your stay with us was up to your expectations, we will forward your comments to our staff as they are eager to hear the results of their efforts and as I can see, they did it ok¡¡ We hope that on your next visit to our city, you choose again NH... More 

Dublin
Senior Contributor
44 reviews 44 reviews
13 hotel reviews
32 helpful votes 32 helpful votes
4 of 5 stars Reviewed January 18, 2015

Typical NH hotel. Nice staff on check in. Think her name was Ana. Given a lovely quiet room on a high floor. Very quiet except for the loud Yanks along the corridor in the morning. Buffet breakfast with an omelette station. Good choice of food. Good location. Bar on the rooftop was closed and the ground floor bar closed early.... More 

Was this review helpful? Yes
Javier E, Director General at NH Puebla, responded to this review
Google Translation

Estimado Huésped, Antes que nada muchísimas gracias por tomarse el tiempo y hacernos saber sus amables comentarios respecto a nuestro... More 

London, England
Senior Contributor
32 reviews 32 reviews
26 hotel reviews
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed January 7, 2015

Stayed here for 2 nights on a recent trip to Mexico and was generally very pleased with the hotel. It had all you needed for a good nights sleep, cheap valet parking for the car, good free wifi, a great breakfast and a perfect location. You can explore the whole city by foot from here easily. Service was good throughout... More 

Was this review helpful? Yes
Javier E, Director General at NH Puebla, responded to this review
Google Translation

Estimado HUesped, Muchas gracias por tomarse el tiempo y hacernos saber sus comentarios, nos da mucho gusto saber que nuestro... More 

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Additional Information about NH Puebla

Address: Calle 5 Sur 105 Centro Historico | Downtown, Puebla 72000, Mexico
Phone Number:
Location: Mexico > Central Mexico and Gulf Coast > Puebla > Puebla
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — NH Puebla 3.5*
Number of rooms: 180
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Also Known As:
Nh Puebla Hotel Puebla
Nh Hotel Puebla
Hotel Style:
#3 Business Hotel in Puebla
#4 Family Hotel in Puebla
#5 Romantic Hotel in Puebla

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