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All 83 Puebla hotels

NH Puebla

3.5 of 5 Hotel   |   Calle 5 Sur 105 Centro Historico | Downtown, Puebla 72000, Mexico
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Ranked #10 of 83 Hotels in Puebla
Certificate of Excellence 2014
A recent review
4 of 5 stars Reviewed September 8, 2014
swift108 Cambridge, United Kingdom
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309 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Cambridge, United Kingdom
Contributor
17 reviews 17 reviews
3 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed September 8, 2014

Our family stayed in 3 rooms for over a week and found the NH perfectly satisfactory while lacking in atmosphere. Wonderful breakfast spread with many different choices. Staff were extremely friendly and obliging. Most of the clientele were Mexican families on holiday or business people. The location is fine, only some 5 minutes walk from the main square in the... More

Was this review helpful? Yes 1
Javier E, Director General at NH Puebla, responded to this review
Google Translation

Estimado HUesped, Muchas gracias por tomarse el tiempo y hacernos saber sus amables comentarios, nos da gusto que sus estancia... More

Reviewer
5 reviews 5 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed September 2, 2014

We were at this property for 4 days, from the moment we stepped foot in the door, actually in the street, as they met us outside, it was amazing. Fantastic food in the dining room, room service as well!!! Super friendly staff, very accomadating...we will stay again if in the area!

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Javier E, Director General at NH Puebla, responded to this review

Dear Guest, First of all thank you very much for taking the time and let us know your kind comments. We are very happy to hear that our hotel and our personnel were up to your expectations. We sincerely hope that you visit us again in the near future, please let us know if we can be of further assistance... More

Guadalajara Metropolitan Area, Mexico
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed September 1, 2014

NH in Puebla is everything you are looking for to make business stop in Puebla Mexico. Great location, if not the best hotel located right on in Downtown Puebla, with a great environment of the ancient Puebla still intact. Safe, no crime issues around that location, you feel safe around, I saw American people staying in the weekend pretty happy... More

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Javier E, Director General at NH Puebla, responded to this review
Google Translation

Estimado Huesped, Antes que nada muchas gracias por tomarse el tiempo y hacernos saber sus amables comentarios. Nos complace saber... More

Morelia, Mexico
Senior Contributor
32 reviews 32 reviews
21 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed August 31, 2014

My be was excellent and the overall services and cleanness of the room was excellent. My shower did not work :-( but this was clearly a random problem. The food is very good (try the tuna stake) as it is walking distance from the new sites and restaurants in downtime Puebla. This is a good place to rest and work.

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Javier E, Director General at NH Puebla, responded to this review
Google Translation

Estimado Rodrigo, Antes que nada muchisimas gracias por tomarse el tiempo y hacernos saber sus amables comentarios respecto a su... More

Frankfurt
Contributor
16 reviews 16 reviews
8 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed August 27, 2014

We stayed here for 4 nights and really liked it. The location is very central (max 5 minute walk to the cathedral). The rooms are spacious and clean. Staff is very helpful and speaks english. We tried breakfast once and did not like it at all. But there are several restaurants, Cafes and Bars around the corner where you can... More

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Javier E, Director General at NH Puebla, responded to this review

Dear Ann, Thank you very much for letting us know your kind comments regarding your recent stay at our hotel. About our breakfast, make sure that we will work on its improvement for you to enjoy on your next visit. We will be glad to host you again here in Puebla or in any NH Hotel around the world. Best... More

Mexico City, Mexico
Top Contributor
84 reviews 84 reviews
28 hotel reviews
63 helpful votes 63 helpful votes
5 of 5 stars Reviewed August 8, 2014

I stayed with my mom at this hotel, which is a member of a Spanish chain that has hotels in all of Mexico's major cities. At first we were disappointed not to stay in a "colonial" hotel, but the NH is extremely well-managed, the rooms a large and very comfortable, they are well appointed and they are quiet. The hotel... More

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Javier E, Director General at NH Puebla, responded to this review
Google Translation

Estimado Huesped, Muchisimas gracias por hacernos saber sus comentarios de su reciente visita a nuestro Hotel NH Puebla y por... More

Cleveland, Ohio
Senior Reviewer
6 reviews 6 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed July 29, 2014

NH Puebla is a perfect home base for exploring the city. Its proximity to the Zocalo, museums, markets, and any other attraction is central and convenient. Our room had a gigantic and extremely comfortable king size bed along with plenty of auxiliary space. The view was delightful, overlooking a centuries-old church across the street. Everyone at the front desk was... More

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Javier E, Director General at NH Puebla, responded to this review
Google Translation

Estimado HUesped, Antes que nada muchisimas gracias por tomarse el tiempo y habernos dado sus amables comentarios. Nos complace ver... More

Mexico City, Mexico
Reviewer
3 reviews 3 reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed July 21, 2014

The hotel is really nice, is looks new and the rooms are clean. We did enjoy the spacious bathroom! The cleaning service is superb and it was very comforting to come back to a clean room after hours of walking around Puebla. The location is the highest point, walking distance to the Zocalo, cathedral and lot of more attractions. In... More

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Javier E, Director General at NH Puebla, responded to this review
Google Translation

Estimado Huesped, Antes que nada muchisimas gracias por tomarse el tiempo y a hacernos saber sus apreciables comentarios, respecto a... More

Marathon, Greece
Top Contributor
76 reviews 76 reviews
16 hotel reviews
122 helpful votes 122 helpful votes
4 of 5 stars Reviewed April 24, 2014

if you are looking for a hotel superior with Super decoration this is not the hotel which you are looking for. there is not reception hall at all, but people WHO are working there are very helpfull,even if they dont speak very good english all of them. the rooms are normal very clean and good, service of hotel good the... More

Was this review helpful? Yes 2
Javier E, Director General at NH Puebla, responded to this review
Google Translation

Muchisimas gracias por tomarse el tiempo de darnos sus comentarios de su visita a nuestro Hotel NH Puebla, estos nos... More

Boca Raton, Florida
Contributor
14 reviews 14 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed April 16, 2014

The location is so perfect, you can walk all over the historic and beautiful downtown Puebla. There is parking. The rooms are new, clean and spacious. Even though you are in the downtown area, inside the hotel is nice and quite. There is a pool area on the roof where you can appreciate a different view of the city. Highly... More

Was this review helpful? Yes 1
Javier E, Director General at NH Puebla, responded to this review

Thank you very much for taking the time to let us know that we met or goals, your total satisfaction and thank you for recommend our hotel, we are always glad to receive comments like yours that encourage us to be better everyday, we sincerely hope to serve you again in the near future here in Puebla or in any... More

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Additional Information about NH Puebla

Address: Calle 5 Sur 105 Centro Historico | Downtown, Puebla 72000, Mexico
Phone Number:
Location: Mexico > Central Mexico and Gulf Coast > Puebla > Puebla
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — NH Puebla 3.5*
Number of rooms: 180
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Also Known As:
Nh Puebla Hotel Puebla
Nh Hotel Puebla

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