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All 81 Puebla hotels

NH Puebla

3.5 of 5 Hotel   |   Calle 5 Sur 105 Centro Historico | Downtown, Puebla 72000 , Mexico
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85%
Ranked #11 of 81 hotels in Puebla
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 2 weeks ago
Peregringo Mexico City, Mexico
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277 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (14)
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English first
Mexico City, Mexico
Top Contributor
84 reviews 84 reviews
28 hotel reviews
60 helpful votes 60 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I stayed with my mom at this hotel, which is a member of a Spanish chain that has hotels in all of Mexico's major cities. At first we were disappointed not to stay in a "colonial" hotel, but the NH is extremely well-managed, the rooms a large and very comfortable, they are well appointed and they are quiet. The hotel... More

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Javier E, Director General at NH Puebla, responded to this review
Google Translation

Estimado Huesped, Muchisimas gracias por hacernos saber sus comentarios de su reciente visita a nuestro Hotel NH Puebla y por... More

Cleveland, Ohio
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 3 weeks ago

NH Puebla is a perfect home base for exploring the city. Its proximity to the Zocalo, museums, markets, and any other attraction is central and convenient. Our room had a gigantic and extremely comfortable king size bed along with plenty of auxiliary space. The view was delightful, overlooking a centuries-old church across the street. Everyone at the front desk was... More

Was this review helpful? Yes
Javier E, Director General at NH Puebla, responded to this review
Google Translation

Estimado HUesped, Antes que nada muchisimas gracias por tomarse el tiempo y habernos dado sus amables comentarios. Nos complace ver... More

Mexico City, Mexico
Reviewer
3 reviews 3 reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 4 weeks ago

The hotel is really nice, is looks new and the rooms are clean. We did enjoy the spacious bathroom! The cleaning service is superb and it was very comforting to come back to a clean room after hours of walking around Puebla. The location is the highest point, walking distance to the Zocalo, cathedral and lot of more attractions. In... More

Was this review helpful? Yes
Javier E, Director General at NH Puebla, responded to this review
Google Translation

Estimado Huesped, Antes que nada muchisimas gracias por tomarse el tiempo y a hacernos saber sus apreciables comentarios, respecto a... More

Marathon, Greece
Top Contributor
58 reviews 58 reviews
13 hotel reviews
113 helpful votes 113 helpful votes
4 of 5 stars Reviewed April 24, 2014

if you are looking for a hotel superior with Super decoration this is not the hotel which you are looking for. there is not reception hall at all, but people WHO are working there are very helpfull,even if they dont speak very good english all of them. the rooms are normal very clean and good, service of hotel good the... More

Was this review helpful? Yes 2
Javier E, Director General at NH Puebla, responded to this review
Google Translation

Muchisimas gracias por tomarse el tiempo de darnos sus comentarios de su visita a nuestro Hotel NH Puebla, estos nos... More

Boca Raton, Florida
Contributor
13 reviews 13 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed April 16, 2014

The location is so perfect, you can walk all over the historic and beautiful downtown Puebla. There is parking. The rooms are new, clean and spacious. Even though you are in the downtown area, inside the hotel is nice and quite. There is a pool area on the roof where you can appreciate a different view of the city. Highly... More

Was this review helpful? Yes 1
Javier E, Director General at NH Puebla, responded to this review

Thank you very much for taking the time to let us know that we met or goals, your total satisfaction and thank you for recommend our hotel, we are always glad to receive comments like yours that encourage us to be better everyday, we sincerely hope to serve you again in the near future here in Puebla or in any... More

Bellevue, Washington
Senior Contributor
31 reviews 31 reviews
3 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed March 24, 2014

The NH is a couple of blocks from the Zocolo, the center, of downtown beautiful Puebla, Mexico. The room was modern clean and comfortable. A great value in a modern hotel. The bathroom is tiled and roomy, huge shower. The window in our room on the second level opened up to the parking lot and the wall of the building... More

Was this review helpful? Yes 1
Javier E, Director General at NH Puebla, responded to this review

Thank you so much for your comments about our NH Puebla Hotel, it really is very encouraging for us to know that our guests leave satisfied with our services, we welcome you to always seek for one NH Hotel at any city that you visit and if you return to the city of Puebla Mexico we will be very happy... More

Mexico City, Mexico
Contributor
12 reviews 12 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed February 17, 2014 via mobile

We stayed at the NH Puebla for a Valentines get away and booked ahead through expedia. When checking in the reservation differed a little from what we had reserved online, but they were super friendly and helpful, upgrading us to a jr. Suite from a standard and including free breakfast buffet. Overall the rooms were very nice and modern, the... More

Was this review helpful? Yes 2
Esteban P, Director General at NH Puebla, responded to this review
Google Translation

Estimada Sierra: Le agradecemos sus amables comentarios los cuales haremos llegar a mis compañeros, me es muy gratificante saber que... More

Morrisville, Vermont
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed January 26, 2014

Vary nice place for little money. There were friendly staff and the rooms were nice. It was a little odd having wood floors in the rooms, made for cold feet in the morning, but they looked nice. The restaurant there has really good food.

Review collected in partnership with NH Hotels

Was this review helpful? Yes 1
Esteban P, Director General at NH Puebla, responded to this review
Google Translation

Estimado Huésped: Le agradezco sus buenos comentarios, los cuales hare saber a mis compañeros ya que este tipo de opiniones... More

Contributor
11 reviews 11 reviews
5 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed January 15, 2014

Nice, clean rooms. Within easy walking distance of many shops, restaurants and bars. The zócalo was beautifully decorated for the holidays. We had breakfast included and it was very good. Take time to explore the many churches.

Was this review helpful? Yes 1
Esteban P, Director General at NH Puebla, responded to this review
Google Translation

Estimada Huésped: Muchas gracias por sus agradables comentarios hacia nuestro personal, nos da mucho gusto que su estancia haya sido... More

Sunnyvale, California
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed January 13, 2014

The hotel is modern and very clean and the food is acceptable. The service is lacking. The air conditioning did not work the entire week we stayed. We notified the hotel staff in the evening and they said it would be fixed the next morning but never was. Also the room card failed three times, always after a long day.... More

Review collected in partnership with NH Hotels

Was this review helpful? Yes 1
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Additional Information about NH Puebla

Address: Calle 5 Sur 105 Centro Historico | Downtown, Puebla 72000 , Mexico
Phone Number:
Location: Mexico > Central Mexico and Gulf Coast > Puebla > Puebla
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — NH Puebla 3.5*
Reservation Options:
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Also Known As:
Nh Puebla Hotel Puebla
Nh Hotel Puebla

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Amenities

Bar / Lounge Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style
#3 Business Hotel in Puebla #5 Romantic Hotel in Puebla #8 Family Hotel in Puebla
Hotel Class
Official Description (provided by the hotel)
Welcome to the four-star NH Puebla hotel, located just two blocks from the emblematic zocalo and a stone's throw from all the top attractions of the historic city of Puebla. The historic area, with its incredible cathedrals, markets and museums, is just a 5-minute walk from our doorstep and the hotel is surrounded by eclectic architecture and vibrant culture. ... more   less 
Number of rooms
180

Questions & Answers

Questions? Get answers from NH Puebla staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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