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All 81 Puebla hotels

Holiday Inn Express Puebla

2.5 of 5 Hotel   |   Blvd Hermanos Serdan 45 | Col Amor, Puebla 72140, Mexico
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Ranked #25 of 81 hotels in Puebla
Certificate of Excellence 2013
A recent review
4 of 5 stars reviewed 2 weeks ago
GPFarms Grosse Pointe Farms, Michigan
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81 people have reviewed this hotel

Traveler rating
    25
    42
    9
    3
    2
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18
14
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30
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (6)
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English first
Grosse Pointe Farms, Michigan
Senior Contributor
49 reviews 49 reviews
14 hotel reviews
32 helpful votes 32 helpful votes
4 of 5 stars Reviewed 2 weeks ago credit card Amex Card Member Review

Holiday Inn express was great for business traveler...great location and safe to walk around general area. Breakfast area was clean and had good options. Coffee was good....Check-in was easy as was check-out. Will stay again. Prices were fair....

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El Paso, Texas
Top Contributor
71 reviews 71 reviews
31 hotel reviews
25 helpful votes 25 helpful votes
3 of 5 stars Reviewed November 2, 2013

Very nice, modern hotel with some flaws. As far as location goes, it is somewhat removed from the historic center but in all fairness I would classify this property as a business hotel. The rooms were clean, comfortable and spacious. There was free parking and wi-fi but trying to log on to the network was a huge pain in the... More

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IHGCare, Guest Relations Manager at Holiday Inn Express Puebla, responded to this review

Dear chepalma, We are glad to receive feedback from our valued guests like you. I am pleased to know that you found our property to be modern and our rooms comfortable. However, I'd like to apologize for the inconvenience you may have had with the Wifi connection. Your review will be used to consider improvements needed and we hope that... More

2 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed September 3, 2013

This hotel was OK, breakfast had a good selection, there were problems with internet for one day but all staff was wiling to help out, good location, and excelant restaurant next door, they even have room service from coffee shop, good taxi service outside

Was this review helpful? Yes 1
IHGCare, Guest Relations Manager at Holiday Inn Express Puebla, responded to this review

Dear ClaudiaCadena, We appreciate you taking the time to review our hotel. We strive to provide the best possible experience and it is great to read from our guests on how we are doing. Thank you for your kind words regarding our staff. Your positive feedback makes it all worth our efforts. Thank you for staying with us and we... More

Toronto, Canada
Senior Contributor
29 reviews 29 reviews
16 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed July 11, 2013

I've been to the Holiday Inn Express in Puebla twice now and both times the experience was wonderful. Very clean hotel with a great view of the mountain range and the volcano. Friendly staff and close to the downtown area + bus terminals. Would definitely go back and recommend this hotel.

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HIExpressPuebla, Manager at Holiday Inn Express Puebla, responded to this review

Hi jokerpoker_1 Thanks for your comments, we do feel satisfied with the service we provide, always be a pleasure to welcome you. Thanks for your preference. More

London, United Kingdom
Top Contributor
87 reviews 87 reviews
43 hotel reviews
36 helpful votes 36 helpful votes
3 of 5 stars Reviewed July 1, 2013

This hotel was OK. The room was lacking in electric sockets but overall good. The appears to be problems with thieves as I was told and the breakfast room is locked. They were dressing up and taking laptops. The travel to and from was arranged by them and was reasonable. On the last evening I returned and we were offered... More

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IHGCare, Guest Relations Manager at Holiday Inn Express Puebla, responded to this review

Dear ISOTS1, Thank you for taking the time to write us a review regarding your recent stay. I truly apologize for the not up to par experience you had during you stay with us. Rest assured that your comments will be reviewed by our team and take actions accordingly. Guest comfort and safety are of the utmost concern to us... More

Bangor, Maine
Senior Contributor
35 reviews 35 reviews
23 hotel reviews
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed March 20, 2013

Nice room, hot shower with good pressure, fast internet. Coupons for breakfast were a good deal - a buffet with a pretty good selection and all it cost was a tip. Desk staff were mostly helpful when we arrived but appeared to be indifferent when we left. Hotel was a little pricey, but it was busy with a lot of... More

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HIExpressPuebla, Manager at Holiday Inn Express Puebla, responded to this review

Hi Bill E Thanks for your comments we know we can improve your experience when staying with us. It will always be a pleasure to meet you. Rest assured that your comments will be reviewed by our team and take actions accordingly. Until next. More

Manhattan, KS
Top Contributor
78 reviews 78 reviews
59 hotel reviews
49 helpful votes 49 helpful votes
5 of 5 stars Reviewed November 29, 2012

This was one of the best HIX properties we have stayed at. Some of the highlights: (1) Very reasonable price ($79/night incl. tax for 3 adults). (2) Cheerful front-desk personnel. (3) Excellent exchange rate available at front desk (12.80 pesos for $1) (4) Great breakfast with wonderful staff; on day 1 there were amazing tamales on offer, which were not... More

Was this review helpful? Yes 1
San Miguel de Allende, Mexico
Top Contributor
125 reviews 125 reviews
29 hotel reviews
111 helpful votes 111 helpful votes
4 of 5 stars Reviewed November 23, 2012

Puebla is a difficult city to travel in and through, and I wanted a hotel that was clean, comfortable and moderately priced. The Holiday Inn Express filled the bill. Easy to find off the carratera the hotel is perfect for business people or road travelers. The hotel is clean and simple, the rooms are moderately priced, and the staff is... More

Was this review helpful? Yes 1
HIExpressPuebla, Revenue Manager at Holiday Inn Express Puebla, responded to this review

HI Gorge! Always be a pleasure receive you, and please tell us If there is anything we can improve your future stays. Greetings. More

Mexico City
Contributor
12 reviews 12 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed September 24, 2012

If you're looking for a place to stay that has the minimal amenities and great rooms, this is the place to stay! They include a complimentary breakfast (good) and they also have a pool lane. Great for a quick trip to Puebla.

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Chicopee, MA
Senior Contributor
21 reviews 21 reviews
15 hotel reviews
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed August 28, 2012

Stayed here for the fourth time in two years. Still perfect. Great room, great beds, great breakfast, great price! Can't think of anything to complain about (and I am good at complaining). A comfortable, quiet oasis.

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Additional Information about Holiday Inn Express Puebla

Also Known As:
Holiday Inn Express Puebla Hotel
Holiday Inn Express Puebla Hotel Puebla
Holiday Inn Puebla
Puebla Holiday Inn
Address: Blvd Hermanos Serdan 45 | Col Amor, Puebla 72140, Mexico
Phone Number:
Location: Mexico > Central Mexico and Gulf Coast > Puebla > Puebla
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Room Service Swimming Pool Wheelchair access
Hotel Style:
Ranked #25 of 81 hotels in Puebla
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Holiday Inn Express Puebla 2.5*
Official Description (provided by the hotel):
The Holiday Inn Express Puebla Hotel is located on the first entrance of the Mexico-Puebla highway, with close access to the colonia La Paz and adjoining residential and financial area. Just 2 miles to downtown and 15 miles to Hermanos Serdan Airport. The hotel offers 189 rooms equipped with A/C, cable TV, hair dryer, desk, alarm clock, iron-ironboard, wireless and high speed Internet access for demanding executives. In addition there is a Business Center, 3 meeting rooms, an heliport, indoor pool and a gym. ... more   less 
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