I'm reasonably well-travelled (~20 countries), and while I normally stay in budget accomodations, I have stayed at many hotels in the best-western-hi-express-ibis tier and my experience at hi express puebla was without doubt the best experience i've had in all of my travels. the staff were unbelievably accomodating and extremely warm and friendly. the room had an amazing view of... More

I just stayed for one night but was very impressed. The room was large, clean and very comfortable. The bathroom and shower was nicely appointed. Heck, there was free WiFi which is a rare thing to find in Mexico. Comes with a free breakfast which I hear is good but didn't get to try. Close to Puebla Centro More

I stayed here for a couple of nights to attend a wedding across the street at the Intercontinental. Even though Holiday Inn is not as luxurios at the Intercontinental it doen not lack in service and quality. Rooms were very clean and provided de esentials: cable TV, free wifi, hair dryer, shampoo, conditioning, etc and they also had toobrush, razors... More

I rarely write critical reviews of hotels, but, this hotel was so disappointing in so many ways, I need to warn fellow travelers about it. Four of us arrived and booked four rooms. The following morning, three of the four of us discovered that we had no hot water available from the shower head in the shower stall (there are... More

We stayed at the Holiday Inn Express in Puebla for 3 nights in July 2011. Great value, nice breakfast buffet, modern & comfortable room. The location may be a few miles from Puebla center, but that is a good thing. On a weekend night, in Mexico's third largest city, there was no noise from the city...very nice! And the bed... More

Hey this is a sold choice for families. Free parking, free breakfast, great pool, wonderul location. Kids had a blast what more to say. More

We stayed at this hotel for 3 nights and we would absolutely stay there again! The service was excellent, the room was clean and spacious, the bed and pillows were really comfortable, the bathroom was nice too. The included breakfast was great and changed everyday. The center is only a few minutes away in car. More

Dollar for dollar this was a good deal. The hotel is large and clean, breakfast was able, a/c worked. Had some difficulty with internet access, but the business center is easy and available. The hotel is 2.5 miles from downtown. You can always get a cab right out front and is never costs more than $7.00 and usually $5.00 (US)... More

Modern hotel with good value for money relation. A 10 minutes taxi drive from historical center. Breakfast Mexican style Receptionists not fluent in English More