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Holiday Inn Express Puebla

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Blvd Hermanos Serdan 45 | Col Amor, Puebla 72140, Mexico
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Holiday Inn Express Puebla
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Holiday Inn Express Puebla
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102 reviews from our community

Traveler rating
    33
    49
    13
    5
    2
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21
18
5
39
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Df
Contributor
20 reviews 20 reviews
18 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This is a great option to be in a very well located, very comforted, new and clean hotel. Even when I just spent one night, I really enjoyed it. I had a room with a beautiful view to the volcanoes. Rooms are not so big, but offer some details to be really comfortable, like a good selection of pillows.

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McKinleyville, California, United States
Senior Contributor
47 reviews 47 reviews
23 hotel reviews
33 helpful votes 33 helpful votes
5 of 5 stars Reviewed March 14, 2015

Puebla, Puebla, Mexico has many hotels. Many are located in the historical zone, most have smaller rooms and lots of noise.We enjoyed the tranquility and spaciousness of a mini suite at the Holiday Inn Express on Blvd Hermanos Serdan. A 5 minute ($4.10) taxi ride to the Zocalo and all the Mexican history you can handle. The desayuno was libre... More 

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HIExpressPuebla, Revenue Manager at Holiday Inn Express Puebla, responded to this review

How about Harry It was a pleasure to have received at home. We thank you for staying with us but especially for sharing your experience, as coming from an advanced critic as you are, makes us proud to those who work here. Come back soon, will always be a pleasure to serve you. More 

Barrie
Top Contributor
91 reviews 91 reviews
25 hotel reviews
58 helpful votes 58 helpful votes
5 of 5 stars Reviewed March 12, 2015

Everything you would expect of an HIE, but not more. Very good value and location on a main road from the expressway into the center of town. I've stayed here on several occasions over the past ten years and have always found the service, cleanliness, and hospitality to be very consistent with each visit. With each stay I've found the... More 

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HIExpressPuebla, Revenue Manager at Holiday Inn Express Puebla, responded to this review

Hello Beenthereanddidthat We are pleased to have your vote of confidence and recurring visits to our hotel. Thank you very much for this, and for taking the time to share your observations and overall hosting experience with us. We also thank the valuation and recommendation given to us. Hope to see you around here either for business or for pleasure.... More 

mexico
2 reviews
4 of 5 stars Reviewed February 25, 2015

Hello, We stayed 2 nights, to go to Africam & visit the city. We had a suite, such was perfect with kids : very spacious, microwave, bijoux (mini)fridge...I had a desk to work at, free and fast Wi-Fi. The staff was friendly, warm. Not great but nice buffet breakfast. The hotel is more businessy so breakfast ends at 10, we... More 

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HIExpressPuebla, Revenue Manager at Holiday Inn Express Puebla, responded to this review

Hello elpix First we want to thank the trust of staying with us and the time you spend sharing your kind and objective opinion. All who work in the hotel we strive every day for the lodging experiance we generate aen each of our guests is of the highest level of service and hospitality. Thank you very much for your... More 

waterford, mi
Senior Contributor
29 reviews 29 reviews
18 hotel reviews
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed November 9, 2014 via mobile

For my first visit to puebla for work I was a little nervous, but was pleasantly surprised at this hotel! It was VERY nice! The rooms were great, the breakfast was exceptional, everyone was nice and the clerks spoke English. I felt safe and had a great week of sleeping in super comfy beds! I would definitely recommend!!!

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HIExpressPuebla, Revenue Manager at Holiday Inn Express Puebla, responded to this review

Hello psoupWaterford Thank you very much for taking the time to share with us your experience and above all for your valuable advice. We want all your businesses have been successful, our facilities are made to start your day on the right foot and everything goes great. Come back soon! More 

Eugene, Oregon
Top Contributor
55 reviews 55 reviews
35 hotel reviews
27 helpful votes 27 helpful votes
5 of 5 stars Reviewed November 2, 2014 via mobile

We stayed here after staying at the Presidente next door and we felt like there was almost no change on service- it was excellent. The hotel had nicely appointed rooms and the staff are warm friendly and love to cater to families. Excellent choice if you don't mind being a little ways from the center.

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HIExpressPuebla, Revenue Manager at Holiday Inn Express Puebla, responded to this review

Hi Richard A Thank you very much for sharing your valuable comments in this way. The hosting experience we create in you and your family to a level of excellence, is exactly what we offer to all our guests. Our facilities are designed to peacefully rest and start your day full of energy, whether your travels are for business or... More 

Celaya, Mexico
Senior Reviewer
6 reviews 6 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed October 15, 2014

Have been in this hotel on lots of short business visits in the last year and maybe their biggest fault is not having decent (and fair priced) food nearby. You can order something to room service or go to the Presidente's restaurant (next-door high-end hotel, food is good/fair there), right, but that is expensive, tiresome and sometimes too formal to... More 

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HIExpressPuebla, Revenue Manager at Holiday Inn Express Puebla, responded to this review

Hi Luis R Thank preference and confidence you have us first, of course you share your comments on this important medium is of vital importance to us. All in we are proud that you know our facilities and service we provide, I inform you that the title of your comment is the best (imagine a proud smile on our faces).... More 

Chicopee, MA
Senior Contributor
25 reviews 25 reviews
19 hotel reviews
26 helpful votes 26 helpful votes
5 of 5 stars Reviewed August 30, 2014

Just spent my fifth consecutive year at Holiday inn Express in Puebla. Another comfortable, pleasant experience. My kids had great fun at the indoor pool, which worked out well as there was a huge hailstorm at the time. I discovered the self-service washer and dryer on this visit; very convenient, but if you want to use it you need to... More 

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HIExpressPuebla, Revenue Manager at Holiday Inn Express Puebla, responded to this review

Hello Chicopee, MA We are very pleased to stay in your preference over the years, and thank you to share this important channel for your comments. We are happy to take advantage of each of the features that our facilities have guests thinking. Everyone in the hotel we send cordial greetings and hope to receive you again very soon. More 

Marrakech
Contributor
11 reviews 11 reviews
10 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed July 28, 2014

Across from the Presidente hotel of Puebla, was basic with clean rooms but good. No restaurant available on site, but across the street in the other hotel. City centre was short ride with a taxi (5-10) minutes.

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HIExpressPuebla, Revenue Manager at Holiday Inn Express Puebla, responded to this review

Hi Carlatkd Thank you so much for take a little bit of your time and share with us your comments about your stay with us. It's truly good, to know you were comfortable and your standpoint on restaurant and location are extremely valuable. We know can be better and if you have another comments, please do not hesitate contact us.... More 

Grosse Pointe Farms, Michigan
Top Contributor
62 reviews 62 reviews
16 hotel reviews
44 helpful votes 44 helpful votes
4 of 5 stars Reviewed April 8, 2014 credit card Amex Card Member Review

Holiday Inn express was great for business traveler...great location and safe to walk around general area. Breakfast area was clean and had good options. Coffee was good....Check-in was easy as was check-out. Will stay again. Prices were fair....

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HIExpressPuebla, Revenue Manager at Holiday Inn Express Puebla, responded to this review

Hi GPFarms Thank you very much for sharing your comments with us. We are committed to improving the experience of our guests, so we hope have you staying with us again and make your stay an excellent new experience. Greetings. More 

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