We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Hotel Puebla Plaza

Calle 5 Pte. 111, Puebla 72000, Mexico
Hotel amenities
Book on
TripAdvisor
Trusted partner. We work with Tingo to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
1 room 1 guest
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 1 more site!
Professional photos
Hotel Puebla Plaza
View Map
Add Photo Write a Review

39 Reviews from our TripAdvisor Community

Rate and write a review
Roll over, then click to rate
  Click to rate
Traveler rating
    3
    16
    7
    3
    10
See reviews for
6
16
3
5
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (2)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Spanish first
  • Any
English first
  • All months
    (39)
  • Mar-May only
    (15)
  • Jun-Aug only
    (6)
  • Sep-Nov only
    (8)
  • Dec-Feb only
    (10)
All months
Doylestown, Pennsylvania
Level Contributor
25 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
3 of 5 stars Reviewed October 30, 2014

I stayed in this hotel for one night as part of a group tour, although I had my own room. The steps were pretty steep to the second floor (there was no lift) so I was given a room ion the ground floor n the garage area (!) with cars parked outside my room. The hotel is obviously old, and... More 

Was this review helpful? Yes
wagga
Level Contributor
204 reviews
80 hotel reviews
common_n_hotel_reviews_1bd8 102 helpful votes
1 of 5 stars Reviewed July 3, 2014

Hotel is in a great location, but is pretty basic- I can live with that. BUT I got over 250 bedbug bites and spent the next week or so itching like mad and worried about carrying them around. Several months later I still have pink marks on me. It was definitely bedbugs because I saw one. We emailed the hotel... More 

Was this review helpful? Yes 2

Travelers are raving about these Puebla hotels

Lucerne, Switzerland
Level Contributor
536 reviews
99 hotel reviews
common_n_hotel_reviews_1bd8 454 helpful votes
2 of 5 stars Reviewed October 21, 2012

We were staying in Puebla for one night on our way through Mexico. We chose this Hotel because of its close location to the Zocalo. We got an ok deal for it online (but still could have been cheaper) and check-in went fast. The front desk staff was just average ... they could be friendlier. We got our room on... More 

Was this review helpful? Yes
Mexico, Missouri
Level Contributor
134 reviews
49 hotel reviews
common_n_hotel_reviews_1bd8 116 helpful votes
4 of 5 stars Reviewed May 8, 2012

This hotel is literally 50m away from the main plaza. Other reviews say that it is noisy (yes, it is, but that's what you get from being in the centre of town), and that it has small rooms (we might have been lucky, but our 'double' room had 2 double beds, a huge bathroom, and plenty of space). It was... More 

Was this review helpful? Yes 2
Seattle, Washington
Level Contributor
29 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
3 of 5 stars Reviewed October 27, 2011

Very close to Catedral and Zocalo (one block or less). The Catedral bells do ring quite a bit in the morning (esp. Sunday and Monday), so be aware if you sleep lightly (this will likely be the case for any hotel near the Catedral). Mostly, the hotel rooms are quiet (except for some construction in an expansion in back on... More 

Was this review helpful? Yes 1
Level Contributor
37 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
5 of 5 stars Reviewed July 26, 2011

Hotel Puebla Plaza is located just off Zocalo in the center of Puebla, MX. The building is delightful and the room was amazingly large. The staff was helpful and the stay was pleasant. The price was also excellent. I recommend this hotel to anyone wishing to visit Puebla.

Was this review helpful? Yes 1
Ghent, Belgium
Level Contributor
8 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
1 of 5 stars Reviewed March 6, 2011

They were working and there was vermin (cockroaches) in our room. Fortunately it was only for one night. Only asset is its excellent location.

Was this review helpful? Yes 1
Chelsea, Quebec
Level Contributor
37 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
1 of 5 stars Reviewed December 1, 2010

The staff was totally unfriendly from the moment we walked in the door. The room was the tiniest I have ever slept in. There was no window nor ventilation. The television did not work. We asked repeatedly for glasses for brushing our teeth and were finally given some plastic shot glasses. These mini-glasses were removed by the maid the second... More 

Was this review helpful? Yes 1
Australia
Level Contributor
12 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed August 15, 2010

I think this hotel was lovely. We stayed here for 1 night on a group tour. Our room wasn't huge, but big enough to have room with 2 large suitcases. We had a room up on the 2nd floor with a balcony facing the main street, which is quite noisy, however quietens down later at night. The location of this... More 

Was this review helpful? Yes 3
Questions? Get answers from hotel staff and past guests. Ask a question

37 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (20)
Viewed
Room/suite (6)
Viewed
Hotel & grounds (8)
Viewed
View from room (1)
Viewed
Dining (1)
Viewed
Other (4)

Management photos: Courtesy of the property manager

Viewed
All management photos (17)
Viewed
Room/suite (7)
Viewed
Hotel & grounds (7)
Viewed
Business center/function rooms (2)
Viewed
Other (1)
Check In Check Out
Prices are for 1 room, 2 adults
Show Prices
Hotels you might also like...
Travelers also viewed these Puebla hotels
0.3 mi away
El Hotelito
El Hotelito
#24 of 89 in Puebla
4.0 of 5 stars 158 reviews
0.7 mi away
Hotel Casa de Oracion San Jose
0.2 mi away
NH Puebla
NH Puebla
#10 of 89 in Puebla
4.0 of 5 stars 545 reviews
Show Prices
Show Prices
Show Prices
0.3 mi away
Hotel Imperial
Hotel Imperial
#53 of 89 in Puebla
3.0 of 5 stars 80 reviews
0.2 mi away
Hotel del Portal
Hotel del Portal
#42 of 89 in Puebla
3.0 of 5 stars 66 reviews
0.3 mi away
San Angel
San Angel
#68 of 89 in Puebla
3.0 of 5 stars 48 reviews
Show Prices
Show Prices
Show Prices
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Enter dates for best prices
Check In Check In Check Out Check Out
Prices are for 1 room, 2 adults
Price Your Stay