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La Quinta Inn & Suites Puebla Palmas

3.0 of 5
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Avenida Zeta del Cochero No 407, Puebla 72810, Mexico
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1 room 1 guest
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La Quinta Inn & Suites Puebla Palmas
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183 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Mexico City
Level Contributor
33 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 63 helpful votes
2 of 5 stars Reviewed 1 week ago

We've stayed at La Quinta Inn Puebla Palmas several times and we were somewhat disappointed this time. It's still a clean hotel with comfortable beds, but the management needs to make some improvements to bring it back up to its formal quality. SERVICE - Where previously we were greeted by friendly busboys upon arrival that quickly unloaded our luggage and... More 

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Martin P, Director General at La Quinta Inn & Suites Puebla Palmas, responded to this review

Dear Guest, Thanks for taking the time to write about your experiences at our Puebla - Palmas La Quinta. I’ll use your feedback to continue to provide the best possible stay. I hope that in your travels you’ll once again consider La Quinta Inn and Suites as your choice for lodging accommodations. Sincerely, Lic. Martin Puente Wong General Manager La... More 

Lake Forest, California
Level Contributor
155 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
4 of 5 stars Reviewed June 4, 2015

This is a cool place in a great area ... We are next to a huge mall that's great. Room was comfortable and clean - breakfast was complimentary with a good variety ... They have laundry service that was good and a front desk staff that did a very good job. I would stay here again for sure!

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Martin P, Director General at La Quinta Inn & Suites Puebla Palmas, responded to this review

Dear Dave H., Thanks for your feedback! I’m pleased to hear that you had such an enjoyable stay at Puebla - Palmas La Quinta. Our team looks forward to providing you with exceptional service in the future. It’s our commitment to serve our guests to our best ability and hope to always exceed your expectations. We’ll see you soon. Sincerely,... More 

Perth, Australia
Level Contributor
16 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed May 21, 2015

Stayed here for a weekend away from Mexico City. The room was excellent, although slightly on the small side. Good location close to shopping centre, excellent views, handy parking, lots of taxis outside the hotel and the free breakfast was excellent. Heated indoor pool was a bonus, although some people like me may struggle with the strong chlorine smell. Would... More 

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Martin P, Director General at La Quinta Inn & Suites Puebla Palmas, responded to this review
Google Translation

Estimado Huésped, ¡Gracias por su retroalimentación! en su estancia en Puebla - Palmas La Quinta. Nuestro equipo está deseoso de... More 

Beamsville, Canada
Level Contributor
13 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed May 19, 2015

The room was 5 star, if I had stayed in my room I would have loved the place...but I ventured out to the pool, ugh!!! and the crowds of families there made it feel like a holiday camp in busy season...and the breakfast, ugh, ugh ugh!!!

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Martin P, Director General at La Quinta Inn & Suites Puebla Palmas, responded to this review
Google Translation

Estimada Suzanne, ¡Gracias por su retroalimentación! en su estancia en Puebla - Palmas La Quinta. Nuestro compromiso es servir a... More 

Oshawa, Canada
Level Contributor
15 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
5 of 5 stars Reviewed April 29, 2015

Travelling back to Canada from a winter stay in merida Mexico. Stayed at this hotel and very pleased. Underground secure parking, free breakfast, nice clean room, staff speaks some English and a nice safe area. Would recommend to friends and family.

Was this review helpful? Yes 3
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed March 30, 2015

La Quinta is located in the newer section of Puebla city though it is only about 25 min from City centre( old city). The location does not have the charm of the old city but it located around a few malls and offers excellent view of the city and the city Volcano hills. The building is new and swanky, the... More 

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1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed February 9, 2015

I recently stayed at this hotel and it was really good! The staff at the front desk were always helpful and had an smile all the time. Fernando was very very helpful by getting me a conference room open for me to take a very important test. Eduardo and Sarai were really nice to us too! The waiting staff was... More 

Was this review helpful? Yes 2
Martin P, Director General at La Quinta Inn & Suites Puebla Palmas, responded to this review
Google Translation

Estimado Huésped, Agradezco sinceramente sus observaciones y comentarios, todos son tomados en cuenta para mejorar día a día nuestro servicio,... More 

Level Contributor
102 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 61 helpful votes
2 of 5 stars Reviewed December 2, 2014

I stayed here because the hotel was close to the Parque de Arte, where I was running a 10K. I thought the hotel was kind of dirty. The staff was...indifferent. The morning of the race, I asked for coffee to go at the restaurant (in lieu of getting my free breakfast) and the hostess brought it back to me without... More 

Was this review helpful? Yes 2
Level Contributor
30 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
4 of 5 stars Reviewed October 10, 2014

The hotel is fine it's very good located, it's very close from the biggest shopping center in Puebla, about 15 minutes away from downtown, and about 15 minutes away from cholula. The rooms are fine a bit small, what is great about this hotel it's the inside pool with the view of the whole city

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B.A.
Level Contributor
10 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed September 1, 2014

Good city business hotel. + clean, spacious rooms + good breakfast buffett + good redtaurant/bar + nice friendly staff + great view of mountains/ volcan - far from city centre - at highway cross( difficult to reach by foot) - solo AC-no windows to open - loud at weekends due to families with kids

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