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City Express Puebla FINSA

Lateral Sur Autopista Mexico- Puebla km 117 no 3 | Col La Trinidad Sanctorum, Puebla 72730, Mexico
Hotel amenities
City Express Puebla FINSA
Best prices for: 1 room 1 guest
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Ranked #37 of 88 Hotels in Puebla
A recent review
5 of 5 stars Reviewed January 11, 2015
Jan Z Richmond, Virginia
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17 reviews from our community

Traveler rating
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    5
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2
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8
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Richmond, Virginia
Contributor
12 reviews 12 reviews
8 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed January 11, 2015

We arrived later in the day without a reservation. We still received a good discount on their published rates (M$900) which is a very reasonable price for this hotel. Amenities were good, space room with King-size bed and the room looked out to the west with a beautiful sunset behind the adjacent church. Breakfast was okay. We drove in and... More 

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Marlen C, Guest Relations Manager at City Express Puebla FINSA, responded to this review

Dear Guest, Thank you for contacting us, it is a pleasure to know that your stay at City Express Puebla Finsa comply with your expectatives and our standars of service and quality make you feel confortable. Looking foward for your next visit soon More 

Santiago, Chile
Senior Reviewer
8 reviews 8 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed May 28, 2014

This hotel was clean, the staff was friendly and helpful. They offer a decent breakfast included in the price and was available for late check in as well. The security seemed sufficient and the only way to access the elevator was with a room key. There is a casino and restaurant directly across the street. I would definitely stay there... More 

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Marlen C, Guest Relations Manager at City Express Puebla FINSA, responded to this review

Good afternoon. Thanks for contact us we are thanks for your comments and its plased to know that the Hotel City Express Puebla Finsa did with your expectatives of comfort and service and make you very comfortable Looking foward for your next visit soon More 

Guadalajara, Mexico
Top Contributor
79 reviews 79 reviews
9 hotel reviews
48 helpful votes 48 helpful votes
4 of 5 stars Reviewed April 25, 2014 via mobile

Clean room, comfortable beds, quiet enough even with a tour group taking most rooms. Decent complimentary continental breakfast. Not the fanciest hotel in town, and not close to the historic downtown area,

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Marlen C, Guest Relations Manager at City Express Puebla FINSA, responded to this review

Good afternoon Miguel. Thanks for contact us we are thanks for your comments and its plased to know that the Hotel City Express Puebla Finsa did with your expectatives of comfort and service and make you very comfortable Looking foward for your next visit soon More 

Mississauga, Canada
1 review
5 of 5 stars Reviewed February 6, 2014

A great hotel in Puebla and Oaxaca is Cityexpress or Cityjunior, they are new hotels, very clean, with LCD TV and cable, Wifi that really works in the rooms, and very kind staff who will make your stay a great experience, rooms available are habitación sencilla (single room with queen size bed) from $800.00 to $1000.00 MXN a night and... More 

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Marlen C, Guest Relations Manager at City Express Puebla FINSA, responded to this review

Dear Guest, Thank you for contacting us, it is a pleasure to know that your stay at City Express Puebla Finsa comply with your expectatives and our standars of service and quality make you feel confortable. Looking foward for your next visit soon More 

Boonville, Missouri
Contributor
16 reviews 16 reviews
6 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed March 3, 2013

Our overnight stay was comfortable and quiet. The rooms and amenities are very well appointed. The television was small, but not a problem for a short business visit. The Reception Desk staff was very helpful. When we asked to purchase a bottle of water for travel, we were told there was no more. But as we were driving away in... More 

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ControlCalidad, Director de Relaciones con Clientes at City Express Puebla FINSA, responded to this review

Dear Bob: It is our pleasure to offer our services is our main motivation and commitment that your stay is pleasant and productive. Together with you we are taking an important first step in our path. We appreciate the confidence you had in sharing their experience and this commits us to continue working hard towards achieving new triumphs and today... More 

Senior Reviewer
10 reviews 10 reviews
9 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed March 27, 2012

This hotel is good when in a business trip to vw complex in puebla (away from downtown) has pretty basic accomodations and facilities. Only breakfast. In front of it there's just a small bar.

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CalidadyServicio, Guest Relations Manager at City Express Puebla FINSA, responded to this review

Dear Guest, Thank you very much for sharing your experience with us. We are looking forward to hosting you again in your future business trips. If there is anything that you think would make your stay with us more pleasant please let us know! We are always at your service. Cordially, More 

hamburg
Senior Contributor
39 reviews 39 reviews
26 hotel reviews
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed November 21, 2011

The City Express Puebla Finsa is perfectly loacted for business travels. Within seconds you are on the Highway Mexico 150-D which brings you to Mexico-City or to Veracruz. Pricely it is not bad as the price is about 800 MXN/night. The rooms are quiet and clean and in the evening they offer for free soft drinks, alcohol such as Bacardi... More 

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Monica T, Manager at City Express Puebla FINSA, responded to this review

Dear Guest, Please accept our apologies regarding the food service that did not meet you expectations. The F&B Manager is taking actions to assure the quality of this service. Thank you very much for your remarks, they help us improve. Looking forward to host you again. Regards! More 

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Prices are for 1 room, 2 adults
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Amenities