We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 81 Puebla hotels

City Express Puebla FINSA

3.0 of 5 Hotel   |   Lateral sur autopista Mexico-puebla km. 117, Puebla 72730, Mexico
Hotel amenities
Save Saved
You added City Express Puebla FINSA to your Saves list
City Express Puebla FINSA
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 8 more sites!
58%
Ranked #35 of 81 hotels in Puebla
A recent review
4 of 5 stars Reviewed May 28, 2014
Russ J Santiago, Chile
  • Overview
  • Reviews (12)
  • Photos (7)
  • Similar Hotels
  • Amenities
  • Q&A
  • Room tips (2)
  • Location
  • More
true
Write a Review

12 people have reviewed this hotel

Traveler rating
    3
    4
    3
    1
    1
See reviews for
5
Couples
0
Solo
0
7
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (2)
Date | Rating
  • English first
  • Spanish first
  • Any
English first
Santiago, Chile
Senior Reviewer
8 reviews 8 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed May 28, 2014

This hotel was clean, the staff was friendly and helpful. They offer a decent breakfast included in the price and was available for late check in as well. The security seemed sufficient and the only way to access the elevator was with a room key. There is a casino and restaurant directly across the street. I would definitely stay there... More

Was this review helpful? Yes
Marlen C, Guest Relations Manager at City Express Puebla FINSA, responded to this review

Good afternoon. Thanks for contact us we are thanks for your comments and its plased to know that the Hotel City Express Puebla Finsa did with your expectatives of comfort and service and make you very comfortable Looking foward for your next visit soon More

Guadalajara, Mexico
Top Contributor
72 reviews 72 reviews
9 hotel reviews
37 helpful votes 37 helpful votes
4 of 5 stars Reviewed April 25, 2014 via mobile

Clean room, comfortable beds, quiet enough even with a tour group taking most rooms. Decent complimentary continental breakfast. Not the fanciest hotel in town, and not close to the historic downtown area,

Was this review helpful? Yes
Marlen C, Guest Relations Manager at City Express Puebla FINSA, responded to this review

Good afternoon Miguel. Thanks for contact us we are thanks for your comments and its plased to know that the Hotel City Express Puebla Finsa did with your expectatives of comfort and service and make you very comfortable Looking foward for your next visit soon More

Mississauga, Canada
1 review
5 of 5 stars Reviewed February 6, 2014

A great hotel in Puebla and Oaxaca is Cityexpress or Cityjunior, they are new hotels, very clean, with LCD TV and cable, Wifi that really works in the rooms, and very kind staff who will make your stay a great experience, rooms available are habitación sencilla (single room with queen size bed) from $800.00 to $1000.00 MXN a night and... More

Was this review helpful? Yes
Marlen C, Guest Relations Manager at City Express Puebla FINSA, responded to this review

Dear Guest, Thank you for contacting us, it is a pleasure to know that your stay at City Express Puebla Finsa comply with your expectatives and our standars of service and quality make you feel confortable. Looking foward for your next visit soon More

Boonville, Missouri
Contributor
16 reviews 16 reviews
6 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed March 3, 2013

Our overnight stay was comfortable and quiet. The rooms and amenities are very well appointed. The television was small, but not a problem for a short business visit. The Reception Desk staff was very helpful. When we asked to purchase a bottle of water for travel, we were told there was no more. But as we were driving away in... More

Was this review helpful? Yes
ControlCalidad, Director de Relaciones con Clientes at City Express Puebla FINSA, responded to this review

Dear Bob: It is our pleasure to offer our services is our main motivation and commitment that your stay is pleasant and productive. Together with you we are taking an important first step in our path. We appreciate the confidence you had in sharing their experience and this commits us to continue working hard towards achieving new triumphs and today... More

Senior Reviewer
10 reviews 10 reviews
9 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed March 27, 2012

This hotel is good when in a business trip to vw complex in puebla (away from downtown) has pretty basic accomodations and facilities. Only breakfast. In front of it there's just a small bar.

Was this review helpful? Yes
CalidadyServicio, Guest Relations Manager at City Express Puebla FINSA, responded to this review

Dear Guest, Thank you very much for sharing your experience with us. We are looking forward to hosting you again in your future business trips. If there is anything that you think would make your stay with us more pleasant please let us know! We are always at your service. Cordially, More

hamburg
Senior Contributor
39 reviews 39 reviews
26 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed November 21, 2011

The City Express Puebla Finsa is perfectly loacted for business travels. Within seconds you are on the Highway Mexico 150-D which brings you to Mexico-City or to Veracruz. Pricely it is not bad as the price is about 800 MXN/night. The rooms are quiet and clean and in the evening they offer for free soft drinks, alcohol such as Bacardi... More

Was this review helpful? Yes
Monica T, Manager at City Express Puebla FINSA, responded to this review

Dear Guest, Please accept our apologies regarding the food service that did not meet you expectations. The F&B Manager is taking actions to assure the quality of this service. Thank you very much for your remarks, they help us improve. Looking forward to host you again. Regards! More

Owners: What's your side of the story?
If you own or manage City Express Puebla FINSA, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.
Manage your listing

Been to City Express Puebla FINSA? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about City Express Puebla FINSA

Address: Lateral sur autopista Mexico-puebla km. 117, Puebla 72730, Mexico
Location: Mexico > Central Mexico and Gulf Coast > Puebla > Puebla
Price Range (Based on Average Rates): $
Hotel Class:3 star — City Express Puebla FINSA 3*
Reservation Options:
TripAdvisor is proud to partner with Travelocity, Orbitz, Booking.com, Expedia, Priceline, Hotels.com, Cheap Tickets, Tingo, BookingOdigeoWL, Venere and Otel so you can book your City Express Puebla FINSA reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.

7 photos of this hotel

Management photos: Courtesy of the property manager

Viewed
All management photos (8)
Viewed
Room/suite (2)
Viewed
Hotel & grounds (1)
Viewed
Other (5)
Hotels you might also like...
Check In Check Out
Price Your Stay
Select tags to find the hotel that's right for you.
All
hotels in Puebla with
any amenities

Amenities

Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Kitchenette
Hotel Class
Number of rooms
103

Questions & Answers

Questions? Get answers from City Express Puebla FINSA staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer