I made an advance reservation several weeks before my trip, and paid a deposit by bank transfer. On arriving at the hotel I was told that there was no such reservation and no room available, and no refund. I had proof of the bank transfer, but the very rude receptionist said it made no difference. His attitude was, "Go to...
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Region:
Mexico >
Central Mexico and Gulf Coast >
Puebla >
Puebla
Ranked #61 of 74 hotels in Puebla
