I made an advance reservation several weeks before my trip, and paid a deposit by bank transfer. On arriving at the hotel I was told that there was no such reservation and no room available, and no refund. I had proof of the bank transfer, but the very rude receptionist said it made no difference. His attitude was, "Go to...
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Location, location, location! This hotel is as good as it gets for location just two blocks from the Zocolo (city center). We stayed first at another hotel nearby and needed a change. Came to this hotel, viewed the rooms via a screen in the lobby and then were cheerfully showed a room. We decided to stay and it was a...
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