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Camino Real Puebla Angelopolis

Hotel website
Blvd. Atlixcayotl Km. 5 Fracc. La Vista CP, Puebla 72810, Mexico
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Camino Real Puebla Angelopolis
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Camino Real Puebla Angelopolis
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99 Reviews from our TripAdvisor Community

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Traveler rating
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    25
    39
    17
    11
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32
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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English first
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    (30)
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    (23)
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    (20)
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Solihull, United Kingdom
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed April 27, 2015 via mobile

This hotel has a management crisis permanently , 4 star hotel with 1 star service . Twice I made a reservation and each time on my return after a short vacation no reservation was made for me .Basically you cannot complain as theres never a manager on duty of any seniorority .Breakfast hit and miss most mornings with usually only... More 

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Dallas, Texas
Level Contributor
31 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
3 of 5 stars Reviewed March 25, 2015

I've stayed here before over the years. Puebla has really grown with many new hotels. Out of habit I chose Camino Real. We had some initial complications with our reservations and it took us three days before we could find a manager on duty. He was out each time we asked. The food in the restaurant was bad. Go out... More 

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Percy L, Director General at Camino Real Puebla Angelopolis, responded to this review

Dear Sir Keith: We welcome your comments which are very important for us, in advance I offer an apology for the inconvenience. We will work hard to give quality service. Best regards. More 

Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed March 17, 2015

I went there on Friday March 6 until Sunday March 8. I was sharing a room with my brother. And some other friends were also sharing different rooms. For the 2 nights it costed us a total of almost 3000 pesos, which is almost 180€. In general, the hotel looks really good, and it is almost in the entrance of... More 

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Hong Kong, China
Level Contributor
49 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
3 of 5 stars Reviewed February 13, 2015

We went to the city of Puebla (beautiful!) to visit some friends and they booked us here. I had stayed in other Camino Real hotels before and it had been a great experience so I was quite happy about this. When we arrived it was 10:30 p.m., my family and I were tired and eager to settle down but the... More 

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Yankton, South Dakota
Level Contributor
31 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed January 20, 2015

Not the most modern hotel but could tell they have been making updates and improvements. The staff was very helpful and were able to speak English. Ate 1 dinner and 1 breakfast and the food was quite good. Had a good view of the golf course.

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Level Contributor
15 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed December 30, 2014 via mobile

The front desk personnel is rude. They took 15 min for check in and had an attitude? Room service came incomplete and valet took 20 minutes to get my car. That's unacceptable. Will not stay there again.

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Reykjavik, Iceland
Level Contributor
13 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed September 24, 2014

Stayed on this hotel for several days while my wife was on business in the neighborhood. I understand the Camino Real chain has recently taken it over and it is currently undergoing major refurbishment. New new internal design is really stylish and cool. The large number of hotel staff is clearly also being trained. They don't always know what to... More 

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Mexico City
Level Contributor
35 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
3 of 5 stars Reviewed July 22, 2014

The hotel is currently under remodeling so that means there are employees working at all times and noise is just excesive. You can't even have a quiet breakfast and it is very annoying. The hotel overall is good, rooms are clean and spacious and staff is very corteous. I would consider staying again but only after they are done with... More 

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Raúl V, Director Comercial at Camino Real Puebla Angelopolis, responded to this review
Google Translation

Buenas tardes, antes que nada agradecemos que se haya tomado el tiempo para darnos su punto de vista. Creame que... More 

Texas
Level Contributor
18 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
2 of 5 stars Reviewed June 11, 2014

Not what you expect. Not at all, Camino Real Hotels in Mexico are or I thought they were a guarantee of excellence. Not even close. This property was previously operated by Fiesta Americana and I had stayed at the hotel and loved it, I decided to reserve again even though it was a different hotel name, but then again, it... More 

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Raúl V, Gerente at Camino Real Puebla Angelopolis, responded to this review
Google Translation

Estimada Srita. Lety J; Antes que nada agradecemos que haya tenido el tiempo para externarnos sus comentarios durante su estancia,... More 

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Mexico City, Mexico
Level Contributor
70 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
1 of 5 stars Reviewed May 12, 2014

I've stayed in this hotel for 6 years now, for sure this was my last stay! The new tower is awful, rooms are definitely not Camino Real Rooms, they are small stinky and "modern" rooms. The people in charge of front desk didn't do anything to please our needs. She said "there is nothing I can do" AWFUL AVOID THE... More 

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Javier R, Director General at Camino Real Puebla Angelopolis, responded to this review
Google Translation

Estimado Sr. Chasser, Gracias por haber preferido Hoteles Camino Real Puebla para su reciente visita a esta ciudad. Verdaderamente lamento... More 

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