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Camino Real Puebla Angelopolis

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Blvd. Atlixcayotl Km. 5 Fracc. La Vista CP, Puebla 72810, Mexico
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1 room 1 adult
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Camino Real Puebla Angelopolis
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134 Reviews from our TripAdvisor Community

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Saltillo, Mexico
Level Contributor
40 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
2 of 5 stars Reviewed 4 weeks ago

We stayed at this hotel for 5 days, every day I would have to call for towels, soap, shampoo, foot towel, everyday!! On the third day my luggage was opened and they took some boxers that were a gift for my son for new years, and they opened my sons suitcase and took his sweatpants, I put in a report... More 

Helpful?
Thank BeatrizdelaG
Coatzacoalcos, Mexico
Level Contributor
154 reviews
43 hotel reviews
common_n_hotel_reviews_1bd8 96 helpful votes
3 of 5 stars Reviewed December 14, 2015

unfortunatelly there are not other choises in the Angelopolis Area for First Class Hotels, we have to keep coming back to this beautifull place and stand the terrible actitude of most of the employees and the very limited service policies of the house management that make me regret returning to this place every time .i am there rooms are quiite... More 

Helpful?
Thank TonyCardenas
Mexico City, Mexico
1 review
2 of 5 stars Reviewed November 3, 2015 via mobile

We arrived late at night after a 4 hrs drive and just wanted to sleep, but it wasn't that simple. When we got to our room it wasn't clean so they change us to another one and guess what?!? IT WASN'T CLEAN EITHER, so they change our room again and finally this one was ok, smelly but clean.... In the... More 

Helpful?
Thank pamecornu

Travelers are raving about these Puebla hotels

Solihull, United Kingdom
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed April 27, 2015 via mobile

This hotel has a management crisis permanently , 4 star hotel with 1 star service . Twice I made a reservation and each time on my return after a short vacation no reservation was made for me .Basically you cannot complain as theres never a manager on duty of any seniorority .Breakfast hit and miss most mornings with usually only... More 

Helpful?
Thank IMFJ
Dallas, Texas
Level Contributor
33 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
3 of 5 stars Reviewed March 25, 2015

I've stayed here before over the years. Puebla has really grown with many new hotels. Out of habit I chose Camino Real. We had some initial complications with our reservations and it took us three days before we could find a manager on duty. He was out each time we asked. The food in the restaurant was bad. Go out... More 

Helpful?
Thank keith k
Percy L, Director General at Camino Real Puebla Angelopolis, responded to this review

Dear Sir Keith: We welcome your comments which are very important for us, in advance I offer an apology for the inconvenience. We will work hard to give quality service. Best regards. More 

Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed March 17, 2015

I went there on Friday March 6 until Sunday March 8. I was sharing a room with my brother. And some other friends were also sharing different rooms. For the 2 nights it costed us a total of almost 3000 pesos, which is almost 180€. In general, the hotel looks really good, and it is almost in the entrance of... More 

Helpful?
Thank Mohammad S
Hong Kong, China
Level Contributor
49 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
3 of 5 stars Reviewed February 13, 2015

We went to the city of Puebla (beautiful!) to visit some friends and they booked us here. I had stayed in other Camino Real hotels before and it had been a great experience so I was quite happy about this. When we arrived it was 10:30 p.m., my family and I were tired and eager to settle down but the... More 

Helpful?
1 Thank beepages
Yankton, South Dakota
Level Contributor
39 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed January 20, 2015

Not the most modern hotel but could tell they have been making updates and improvements. The staff was very helpful and were able to speak English. Ate 1 dinner and 1 breakfast and the food was quite good. Had a good view of the golf course.

Helpful?
Thank Andy B
Level Contributor
15 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed December 30, 2014 via mobile

The front desk personnel is rude. They took 15 min for check in and had an attitude? Room service came incomplete and valet took 20 minutes to get my car. That's unacceptable. Will not stay there again.

Helpful?
Thank crisaboumrad
Reykjavik, Iceland
Level Contributor
16 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed September 24, 2014

Stayed on this hotel for several days while my wife was on business in the neighborhood. I understand the Camino Real chain has recently taken it over and it is currently undergoing major refurbishment. New new internal design is really stylish and cool. The large number of hotel staff is clearly also being trained. They don't always know what to... More 

Helpful?
Thank Bjarni P
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