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All 81 Puebla hotels

Hotel Colonial de Puebla

3.0 of 5 Hotel   |   Calle 4 Sur # 105, Puebla 72000, Mexico
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Ranked #14 of 81 hotels in Puebla
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 1 week ago
W0rldViewer Bellevue, Washington
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257 people have reviewed this hotel

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (26)
Date | Rating
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English first
Bellevue, Washington
4 reviews 4 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

We enjoyed our 10-day stay, although we were kept up a couple of nights by travelers who chose to speak, sing, or yell at full voice until wee hours. Despite this, the hotel has a wonderful staff, helpful people at the front desk, a decent restaurant. The location is excellent for access to everything within the historic district of Puebla.... More

Was this review helpful? Yes 3
Senior Contributor
38 reviews 38 reviews
19 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed 3 weeks ago

The hotel is in a good location, very little traffic noise. We had a shared room (two singles) and there was not much room for anything else! We were stepping over our suitcases to move around. The toilet was crammed behind the door and made it difficult to get in and out.

Was this review helpful? Yes 1
Senior Contributor
24 reviews 24 reviews
11 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed July 1, 2014

We usually go for a Hotel Colonial in any city in Latin America, and this one comes up to scratch. Fantastic central location, friendly staff, beautiful rooms, the oldest lift in México (it still works!), good restaurant. But the hot water needs some attention: there was a bath, but only lukewarm water to fill it... Otherwise this would have been... More

Was this review helpful? Yes 4
Yogyakarta, Indonesia
Senior Contributor
22 reviews 22 reviews
13 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed May 18, 2014

The Hotel Colonial de Puebla is located one block from the Zocalo on a quiet walking side street across from the University de Puebla and a fabulous church. The service was fine, the people at the desk friendly and someone always spoke some English. They gave me a beautiful old room over looking the walking street. Everything in the room... More

Was this review helpful? Yes 7
Gibsons, Canada
3 reviews 3 reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed April 10, 2014

The Colonial Hotel was recommended by friends and they were spot on! Beautiful old hotel, carefully maintained, very friendly and helpful staff, perfect location just off the Zocalo and good food in the restaurant. Only one block off the Zocalo on a quiet corner we had a room overlooking a plaza which always seemed to have something interesting going on.... More

Was this review helpful? Yes 20
Riihimaki, Finland
Top Contributor
54 reviews 54 reviews
17 hotel reviews
69 helpful votes 69 helpful votes
4 of 5 stars Reviewed March 21, 2014

We visited this hotel one night with a group of 30 tourists from Finland. As we all were at the age between 40 and 80 years, we felt in love with this old-fashioned hotel from the Old Good Colonial times! The furniture was nice and the dining hall charming. The breakfast was relatively modest. However, some modern improvements should be... More

Was this review helpful? Yes 29
Seattle, Washington
3 reviews 3 reviews
59 helpful votes 59 helpful votes
5 of 5 stars Reviewed March 18, 2014

We arrived in DF on a red eye and caught the bus to Puebla from the airport. We arrived at the hotel around noon, which was too early to check in. Two gracious women behind the front desk took care of our bags and had our room ready for us by 1:30. What a welcome surprise! We stayed for six... More

Was this review helpful? Yes 52
lincs UK
Top Contributor
203 reviews 203 reviews
144 hotel reviews
317 helpful votes 317 helpful votes
4 of 5 stars Reviewed March 17, 2014

Our spacious room was on the first floor with a window that opened over the road, we had no problem with noise & enjoyed the sun in the early part of the day; visiting in Febtuary the room was somewhat colder later in the day Breakfast was fine - although the scrambled egg took sometime to arrive - it gave... More

Was this review helpful? Yes 22
HotelOwnerManager, Owner at Hotel Colonial de Puebla, responded to this review

This fine lady has attended the front desk six mornings a week for over twenty years and usually is very friendly and professional, as you can tell by the review previous to yours. As most people, from time to time she has a few bad days and looks like you stayed in one of such periods. I sincerely apologize. More

13 reviews 13 reviews
8 hotel reviews
43 helpful votes 43 helpful votes
4 of 5 stars Reviewed March 16, 2014

just stayed here with a friend, two 70-something women, for over 10 days. the hotel is very old, colonial with spacious rooms with huge windows which can be opened to the outside, located a couple blocks from the zocalo. the staff is very friendly and so helpful. we were checked in the first night by ricardo who realized how tired... More

Was this review helpful? Yes 34
Senior Contributor
26 reviews 26 reviews
18 hotel reviews
70 helpful votes 70 helpful votes
5 of 5 stars Reviewed March 10, 2014

This was our 4th or 5th stay here and each time we are more impressed with the quality of the staff and service. A big thanks to Laura at the front desk for her professionalism and her never ending smile. To Hector and Rolando in the restaurant for excellent, personable service. Whoever makes the personnel decisions at all levels in... More

Was this review helpful? Yes 34
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Additional Information about Hotel Colonial de Puebla

Address: Calle 4 Sur # 105, Puebla 72000, Mexico
Location: Mexico > Central Mexico and Gulf Coast > Puebla > Puebla
Price Range (Based on Average Rates): $
Hotel Class:3 star — Hotel Colonial de Puebla 3*
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Also Known As:
Colonial Hotel Puebla

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Hotel & grounds (26)
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Free High Speed Internet ( WiFi ) Children Activities ( Kid / Family Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style
#3 Best Value Hotel in Puebla #6 Family Hotel in Puebla #7 Romantic Hotel in Puebla
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Official Description (provided by the hotel)
The Hotel Colonial, with a prime location one block from Puebla's main square, dates back to 1668 when it was built as a Jesuit monastery. The building is catalogued as an Historic Monument, because of its magnificent colonial architecture. Its restaurant is known locally for its excellent cuisine, and recomended in almost every foreign tour guide. The "Mole Poblano" served every day in its dining rooms is reputed to be the best in the world. ... more   less 
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  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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