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Courtyard Puebla Las Animas

4.0 of 5 Av 31 Poniente 3333, Esq Blvd. Atlixco, Puebla 72400, Mexico
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Courtyard Puebla Las Animas
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Courtyard Puebla Las Animas
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46 reviews from our community

Traveler rating
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    6
    4
    3
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10
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Mexico City, Mexico
Senior Reviewer
6 reviews 6 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed November 7, 2014

There was no watter in the room the buffette was so crowded we couldnt get a cup of coffee untill 10 minutes after we were seated There were no weighters available to bring a fork or a spoon. It took them forever to refill the bufette platers. The manager was very sorry about all but nit much she could do

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Ruben G, General Manager at Courtyard Puebla Las Animas, responded to this review

Dear Yojeved G: Thank you for taking the time to let us know how we’re doing. It’s worring to read that you didn’t enjoy the service in our hotel or the service in the restaurant. It is very important to know where we can improve. It is the only way that the hotel staff can be better and serve you.... More 

Hermosillo, Mexico
Senior Contributor
25 reviews 25 reviews
11 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed September 19, 2014 via mobile

One of the most friendly hotels of the chain where i have stayed. Great food and nice looking pool on the outdoors. The access is a little bit complicated due to space and works on the road. I stayed for three nights with no issues at all. I will try their gym facilities next time. Keep up the good work.

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luisa v, Director de Recepción at Courtyard Puebla Las Animas, responded to this review

Hi Partidaben! It is really great to us hear about your experience in our Hotel! We hope that the works on the road will be ended before your return, in order to improve the access to our facilities. The gym will be waiting for you right here! Seeing you soon, Luisa Vega Front Desk Manager More 

1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed September 1, 2014

Very helpful and friendly staff. I stayed a couple of times here and tried also some others. But it is my "Home" now in Puebla. Realy good value for the money. Pool is new, AC is working, good breakfast and good free internet. Good located between shopping mals and close to POI`s. Recommandable!

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luisa v, Front Office Manager at Courtyard Puebla Las Animas, responded to this review

Hi Volker J! You don´t know how great it is to hear about your experience with us! Of course it is your home in Puebla and we will be very happy to have you with us next time you visit the city. Waiting you soon, Luisa Vega Front Desk Manager More 

Ottawa, Canada
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed June 27, 2014

We spent eight nights at this fantastic hotel!!! We were greeted with smiles as we checked in and each time we had any questions or requests the staff was friendly, accommodating and eager to help. We were in Puebla for a family wedding. Staff at front desk were very courteous and helped make transportation arrangements for numerous outings, given many... More 

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luisa v, Front Office Manager at Courtyard Puebla Las Animas, responded to this review

Dear Erika I am very happy you enjoyed your stay with us and that the facilities and service experience was what you expected and deserve. We appreciate your time in sharing whit us your experience. Best Regards. Luisa Vega More 

Miami, Florida
Top Contributor
53 reviews 53 reviews
31 hotel reviews
29 helpful votes 29 helpful votes
3 of 5 stars Reviewed April 8, 2014

This hotel used to be Fiesta Inn but was bought a few years ago by Courtyard Marriott. It is well located and has a decent gym, restaurant and outdoor pool. The price is very reasonable and room service was quick. Some areas for improvement, small details in the rooms. Fridge wasn't working (or wasn't plugged in but impossible to move... More 

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Lincoln, CA
Senior Contributor
34 reviews 34 reviews
20 hotel reviews
49 helpful votes 49 helpful votes
4 of 5 stars Reviewed December 30, 2013

The service is excellent, from front desk, restaurant to housekeeping. One time, my husband left his iPad in the restaurant, and the head waiter knocked on our door to return it. This is also close to the shopping center, in case you need anything. It's just 2 blocks away. Would stay here again given the chance.

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La Paz, Bolivia
Top Contributor
362 reviews 362 reviews
36 hotel reviews
226 helpful votes 226 helpful votes
3 of 5 stars Reviewed September 23, 2013

There is one thing that makes the stay at the Courtyard worth: the sight of the Popocatepetl volcano. If you plan it you can get one of the corner rooms that have not only Don Goyo (popular name for the volcano) and the Iztaccíhuatl in front, but also the Malinche on the window at the right side of the bed.... More 

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Mexico City
Reviewer
5 reviews 5 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed May 7, 2013

This is a typical business hotel located in a business area in the city of Puebla, Mexico. It is far from the historic center, where most of the tourist attractions are, including good restauraurants with typical Pueblan food. If you go to Puebla for tourism this is not your hotel. The hotel is nice, small lobby, a good restaurant with... More 

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Denver, Colorado
Senior Contributor
27 reviews 27 reviews
17 hotel reviews
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed June 17, 2012

Stayed here Friday thru Monday June 2-4 2012. Very nice. Clean with good electronic safe in the room. Good shower and bath, Everything looked new. Staff was nice. I had made a reservation at the Puebla Villa Florida but did not send my credit card info via email to secure the room. I will not send any email via a... More 

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1 review
1 of 5 stars Reviewed November 13, 2010

I was invited as a speaker to a conference in Puebla and stayed in this hotel for 1 night. In the afternoon, before the conference, I took a shower with lukewarm water. When I went down to the front desk, told them about this situation. Later that night, I asked for a wake up call at 02.45 AM as I... More 

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Additional Information about Courtyard Puebla Las Animas

Address: Av 31 Poniente 3333, Esq Blvd. Atlixco, Puebla 72400, Mexico
Location: Mexico > Central Mexico and Gulf Coast > Puebla > Puebla
Price Range (Based on Average Rates): $
Hotel Class:4 star — Courtyard Puebla Las Animas 4*
Number of rooms: 154
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Hotel Style:
#6 Best Value Hotel in Puebla
#8 Luxury Hotel in Puebla
#8 Family Hotel in Puebla
#13 Business Hotel in Puebla

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