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Best Western Real De Puebla


Hotel class 3.5 of 5
5 Poniente 2522 | Col. La Paz, Puebla 72160, Mexico
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Reviews you can trust

87% Do not recommend
2.0 of 5 stars 16 reviews
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1 of 5 stars
amywolfieNewYork_NY   3 contributions
New York, NY
Feb 24, 2010 | Trip type: Friends getaway

I was in Puebla with friends and needed rooms for a couple of nights. Our friend who lives there recommended Best Western because he assumed that since it's an American brand, it would be decent. Boy was he wrong. Our rooms felt so old, unclean, and dated. Wish I'd taken a picture of the room and bathroom so you can... more

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1 of 5 stars
gavilla2009   1 contribution
Mexico
Dec 8, 2009 | Trip type: Business

I stayed in Puebla to attend an academic event. I arrived with a group of friends who were attending the same event and we all stayed in the "Best Western Real de Puebla". As son as I arrived in the hotel I noticed a big stain in the floor. Later on, I noticed that the bed cover had a huge... more

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3 of 5 stars
LarryWastoday   18 contributions
London
Jan 16, 2009 | Trip type: Couples

We were a bit disappointed by this hotel but some of the other reviews seem to be harsh. One disappointment was the location. The hotel website indicates that "The Best Western Real de Puebla is located in town just 1 block from the financial and tourist district" but there is not much for a tourist to see within a mile... more

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1 of 5 stars
smvhou   82 contributions
Houston, TX
Aug 16, 2008

This hotel is the biggest dump we have encountered anywhere in Mexico. Best Western should be ashamed to allow this property to remain a part of their brand/chain. We have never encountered carpeting as filthy as that which covered the public hallway & room. And the bathroom was disgusting. We took one look & left. No way would we actually... more

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4 of 5 stars
ticoSanJose   13 contributions
San Jose, Costa Rica
Feb 23, 2008 | Trip type: Friends getaway
1
person found this review helpful

I just read the other reviews and I have a different opinion about this place. When I stayed at this hotel, everything was ok. Hotel staff very friendly, they helped me with the cabs, and they always told me the right price to pay when I went downtown and to Angelopolis Mall. Breakfast was awesome! waffles, cereal, scrambled eggs and... more

awful
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1 of 5 stars
denoli   1 contribution
antwerp
Nov 9, 2007 | Trip type: Family

We arrived at the hotel at 5:30 pm and the lady at the reception(who didn't speak english). Said to us that we had to wait for 1 hour. When we arrived in our room they didn't vacuum the floor. So I went back to the reception to ask for a cleaning lady. after thirty minutes finally a cleaning lady came.... more

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1 of 5 stars
apjm   1 contribution
Mexico City
Sep 18, 2006 | Trip type: Family

It was very dissapointed, not like de pictures that they have on the web. The rooms are awfull, whit a terrible smell, it looks dirty. The attention was very bad. more

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1 of 5 stars
nursepipins   1 contribution
bc
Aug 22, 2006
1
person found this review helpful

We happened to be passing through Peubla during a tour of Mexico and we were there for one night. That was bad enough Restaurant was ok . Room was awful first of all where the dead bolt should have been there was a kleenex. The room was very smelly and filthy . I did write a complaint to the manager... more

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2 of 5 stars
A TripAdvisor Member
Brazil
May 14, 2003 | Trip type: Business
5
people found this review helpful

Best Western is an international hotel company, but there is few information about its unit in Puebla. The hall decoration remembers 70´s, with so many wood furniture. All the photos in the Internet show the backyard rooms, so do not accept the front rooms (to the main entry): in the spring/summer they receive the sun light all the afternoon. Yes,... more

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1 of 5 stars
AVILL_74   1 contribution
Distrito Federal, México
Dec 4, 2009 | Trip type: Business

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Best Western Real De Puebla Also Known As

  • Best Western Puebla
Address: 5 Poniente 2522 | Col. La Paz, Puebla 72160, Mexico
Puebla Hotels Best Western Real De Puebla
2.0/5.0
16
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