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All 83 Puebla hotels

Santiago Hotel Puebla

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3 Poniente No. 106, Puebla, Mexico
Hotel amenities
Santiago Hotel Puebla
Ranked #23 of 83 Hotels in Puebla
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36 reviews from our community

Traveler rating
    11
    18
    5
    0
    2
See reviews for
4
17
4
3
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Orange County, California
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This hotel was recommended by a family member who travels to Puebla often. It was just as the reviews reported: clean, nicely maintained, courteous staff and fabulous location to the Zocalo. It was within a short walk of shops and restaurants with tables and umbrellas for doing nothing but eat and watch. Because it was September (independence month from Spain),... More

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Ashbourne, Ireland
Reviewer
5 reviews 5 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed January 15, 2014

Superb hotel located in the city center of Puebla. On top of the great location, the hotel has superb beds, clean and friendly staff that were always willing to help you and accommodate wherever requests you have. Is less than a minute walk to the main plaza and you can literally look at the Puebla's cathedral from the hotel entrance.... More

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Ontario
Contributor
13 reviews 13 reviews
11 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed March 7, 2013

Hotel Santiago is an immaculate,smoke free hotel situated in Puebla's historic centre. Our room was airy and spacious near the rooftop patio that overlooked the cathedral and part of the zocalo. Very reasonable rates, excellent housekeeping and reception staff.

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Vancouver, Canada
Senior Contributor
32 reviews 32 reviews
18 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed October 22, 2012

We really loved our short stay in Puebla so this might color our opinion of the hotel too. You simply could not ask for a better hotel location. If you found out of the window <grin> you would land right in the heart of the city. Half a block away and around the corner is a nice strip of restaurants... More

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Senior Reviewer
10 reviews 10 reviews
8 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed September 21, 2012

My husband had work 2 times a year in puebla,we always book this hotel one;because its downtown(directly in front of the catedral),so you can walk and find everything you need from a convenience store(7eleven its 24 hrs open and its just arround the corner),restaurants,bars,plaza,internet cafe etc.two;because of the price its really affordable u can waste you complete day and you... More

Was this review helpful? Yes 1
Rochester, Minnesota, United States
Top Contributor
95 reviews 95 reviews
13 hotel reviews
46 helpful votes 46 helpful votes
4 of 5 stars Reviewed February 20, 2012

My husband and I arrived in Puebla without reserving a hotel. We went around to numerous hotels around the historic center and they all ranged in price from $80 to $150 US dollars per night. The Hotel Santiago was only half a block from the cathedral and was $45 per night! The staff was very friendly and helpful. Our room... More

Was this review helpful? Yes 1
Senior Reviewer
10 reviews 10 reviews
9 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed January 21, 2012 via mobile

This is not a fancy hotel, although the lobby looks like it might be. But the rooms are clean, and the bathroom is fairly large and clean. The beds are a little hard, and the bedding is clearly budget quality. Also, a "matrimonio" bed seemed to be a double, I am pretty sure it wasn't a queen. You have the... More

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1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed September 6, 2011 via mobile

Everything's was fine tell I was going to sleep and I was checking out the blankets I found white crusty I dont know what with hairs and it look like some had wiped they're nose on it this all was on 2 separate blankets...just smell them and you'll understand. Pillows had long hair on the other side of pillow. Not... More

Was this review helpful? Yes 1
Seoul, South Korea
Top Contributor
75 reviews 75 reviews
19 hotel reviews
34 helpful votes 34 helpful votes
1 of 5 stars Reviewed July 29, 2011 via mobile

We made a reservation at the Santiago for the in-laws and ourselves two weeks in advance. Despite a confirmation and assurance that the two rooms - specifically, their last queen room and almost last "sencilla" room, when we arrived, they claimed not to have such a reservation and then ignored us. We had to ask for hotel recs before they... More

Was this review helpful? Yes 3
Denton
Top Contributor
163 reviews 163 reviews
77 hotel reviews
223 helpful votes 223 helpful votes
4 of 5 stars Reviewed April 2, 2010

My friend and I stayed at this hotel in 2001 when we were on our way to Oaxaca. When this trip came up with my daughter . . . going to Veracruz, I looked up this hotel again. I emailed, asked for a room with 2 beds and was quoted a price 80¢ higher than in 2001! We paid approx... More

Was this review helpful? Yes 4
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Additional Information about Santiago Hotel Puebla

Address: 3 Poniente No. 106, Puebla, Mexico
Location: Mexico > Central Mexico and Gulf Coast > Puebla > Puebla
Number of rooms: 262

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