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All 87 Puebla hotels

Santiago Hotel Puebla

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3 Poniente No. 106, Puebla, Mexico
Hotel amenities
Santiago Hotel Puebla
Ranked #31 of 87 Hotels in Puebla
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42 reviews from our community

Traveler rating
    13
    20
    5
    0
    4
See reviews for
7
18
5
3
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Date | Rating
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USA
Reviewer
4 reviews 4 reviews
13 helpful votes 13 helpful votes
1 of 5 stars Reviewed December 29, 2014

We planned on visiting Puebla between Christmas and New Years when things are really busy so I made reservations six months in advance. I corresponded with the hotel manager via email because we could not confirm an online reservation from the US. She told us what we needed to do to make sure the reservation was not cancelled in the... More 

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Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed December 28, 2014 via mobile

Can not fault this hotel. Rooms are extremely clean and tidy. Staff are very accommodating, friendly and speak English. Roof has a fabulous view towards the Cathedral. Centrally located within walking distance to everything you need. There is noise from the festival in the square but happy to live with that over a holiday season. Try Tony's Tacos on the... More 

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Fountain Hills, Arizona
1 review
1 of 5 stars Reviewed December 28, 2014

This hotel is not worth your vacation dollars and can ruin your trip. They do not take on line payments and evidently have a drop dead rule to be there by 2 pm or they cancel your room . We have numerous emails to the Hotel Manager during the past few weeks detailing our arrival time and payment plans. We... More 

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Toronto, Canada
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed November 3, 2014

This a gem of a hotel in a magical Mexican city! very basic, but clean with very helpful staff. The only downside is the noise from the main square during a festival, but that would not stop me from staying there again. Perfect location for exploring the city. Suitable for singles, couples, families. mostly Mexican tourists staying there.

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Orange County, California
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed October 8, 2014

This hotel was recommended by a family member who travels to Puebla often. It was just as the reviews reported: clean, nicely maintained, courteous staff and fabulous location to the Zocalo. It was within a short walk of shops and restaurants with tables and umbrellas for doing nothing but eat and watch. Because it was September (independence month from Spain),... More 

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Ashbourne, Ireland
Reviewer
5 reviews 5 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed January 15, 2014

Superb hotel located in the city center of Puebla. On top of the great location, the hotel has superb beds, clean and friendly staff that were always willing to help you and accommodate wherever requests you have. Is less than a minute walk to the main plaza and you can literally look at the Puebla's cathedral from the hotel entrance.... More 

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Ontario
Contributor
14 reviews 14 reviews
11 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed March 7, 2013

Hotel Santiago is an immaculate,smoke free hotel situated in Puebla's historic centre. Our room was airy and spacious near the rooftop patio that overlooked the cathedral and part of the zocalo. Very reasonable rates, excellent housekeeping and reception staff.

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Vancouver, Canada
Top Contributor
50 reviews 50 reviews
24 hotel reviews
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed October 22, 2012

We really loved our short stay in Puebla so this might color our opinion of the hotel too. You simply could not ask for a better hotel location. If you found out of the window <grin> you would land right in the heart of the city. Half a block away and around the corner is a nice strip of restaurants... More 

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Senior Reviewer
10 reviews 10 reviews
8 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed September 21, 2012

My husband had work 2 times a year in puebla,we always book this hotel one;because its downtown(directly in front of the catedral),so you can walk and find everything you need from a convenience store(7eleven its 24 hrs open and its just arround the corner),restaurants,bars,plaza,internet cafe etc.two;because of the price its really affordable u can waste you complete day and you... More 

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Rochester, Minnesota, United States
Top Contributor
107 reviews 107 reviews
14 hotel reviews
61 helpful votes 61 helpful votes
4 of 5 stars Reviewed February 20, 2012

My husband and I arrived in Puebla without reserving a hotel. We went around to numerous hotels around the historic center and they all ranged in price from $80 to $150 US dollars per night. The Hotel Santiago was only half a block from the cathedral and was $45 per night! The staff was very friendly and helpful. Our room... More 

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Additional Information about Santiago Hotel Puebla

Address: 3 Poniente No. 106, Puebla, Mexico
Location: Mexico > Central Mexico and Gulf Coast > Puebla > Puebla
Number of rooms: 262

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