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Presidente InterContinental Puebla

4.0 of 5 Avenida Hermanos Serdan No 141, Colonia Amor, Puebla 72140, Mexico
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Certificate of Excellence 2014
Presidente InterContinental Puebla
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Presidente InterContinental Puebla
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253 reviews from our community

Traveler rating
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    36
    18
    8
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Mexico City, Mexico
Senior Contributor
43 reviews 43 reviews
12 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Every time we go to Puebla, we always stay after we tried several hotel in Puebla. Because they have a nice and cozy room. Additionally, now we knew they allow small pet, which will be charged 120 US. It is a little expensive but it's nice to be with our dog. We stayed presidential suite. That has a king size... More 

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GuillermoStankiewicz, Director General at Presidente InterContinental Puebla, responded to this review

Dear Guest thank you for share your comments with us it is a pleasure that your stay was quiet and comfortable. thank you for the recommendations. It will be a pleasure to welcome you back soon in this your house. More 

Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Very professional and freindly service desk. A hotel with very good rooms and pool. Also a very good gym available. rooms a very big and clean. a good point to start some activites in Puebla - the bar is always not crowdy - the restaurant and breakfast buffet is very good Every time again beeing in Puebla !

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GuillermoStankiewicz, Director General at Presidente InterContinental Puebla, responded to this review

Dear guest thank you for share your comments with us, it is a pleasure to know that you enjoyed your stay with us and. I will share your comments with the staff in order to continue offering unforgettable experiences. We hope to have the opportunity to welcome you soon More 

Rotterdam, The Netherlands
Contributor
15 reviews 15 reviews
9 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 4 weeks ago

As one can expect from the Intercontinental hotels, a very clean hotel with great service. Rooms are nice and large enough. Heated swimming pool is large enough and has sundeck chairs to relax. Hotel bar has a nice atmosphere and cocktails are well-prepared. Taxi to the city centre is around 60 pesos and takes about 10-15 minutes. Good thing is... More 

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GuillermoStankiewicz, Director General at Presidente InterContinental Puebla, responded to this review

Thank you for shared your comments with us, it is a pleasure to know that you enjoyed our facilities and you had the opportunity to visit the centre of Puebla as you mentioned we are not there, but actually we have several roads to arrive to the touristic areas. We hope to welcome you back soon More 

Navarro, California, United States
Senior Contributor
38 reviews 38 reviews
18 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed January 17, 2015

I was here for Christmas 2014 while driving through Mexico. I love this hotel with its just so compfy beds and immaculately clean rooms. The food was superbly delivered and I had an excellent stay.The outdoor pool was heated and large enough for swimming laps.

Was this review helpful? Yes 1
GuillermoStankiewicz, Director General at Presidente InterContinental Puebla, responded to this review

Dear Mr Jens thank you for share your comments with us. it is a pleasure to know that your stay with us was comfortable. We hope to have the pleasure to welcome you back soon. Have a nice day More 

Sao Paulo, SP
1 review
5 of 5 stars Reviewed December 31, 2014

The hotel is very modern and clean. And the staff is always there to help. It was a great surprise. The room is very spacious and clean and the bathroom is really good. Also, there is an Alfredo di Roma at the Lobby, you couldn't ask for more! :)

Was this review helpful? Yes
GuillermoStankiewicz, Director General at Presidente InterContinental Puebla, responded to this review

Dear guest thank you for share your comments with us, It is a pleasure to know that you enjoyed your stay and our staff was friendly. We hope to have the opportunity to welcome you back soon. Have an excellent New Year 2015 More 

New York
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed December 27, 2014

Positives: - Reasonably comfortable - Most services you would expect in an Intercontinental Hotel - Nice high pressure shower Negatives: - Very slow internet, particularly in the evenings - They insist on valet parking even though the guests can access the parking area on their own. This results in a time-wasting chaotic jam. Proper traffic planning is needed.

Was this review helpful? Yes
GuillermoStankiewicz, Director General at Presidente InterContinental Puebla, responded to this review

dear guest thank you for share your comments with us, regarding our rooms and showers it is a pleasure that you enjoyed our facilities. in other hand regarding our internet and parking we already talked in both cases with our Systems Manager and our Security Manager. We hope to have the opportunity to welcome you back soon. Have a nice... More 

Mexico City, Mexico
Top Contributor
79 reviews 79 reviews
31 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed December 27, 2014

Writing this from the club floor. Amazing property. The lobby is graced by the huge glass over it. The room is clean, with sound proof windows. The hotel is well maintained. Not perfect but the general ambiance is great. I congratulate management everything seems to be working so far. Luigi forestieri Ihg gold member. Former ambassador

Was this review helpful? Yes
GuillermoStankiewicz, Director General at Presidente InterContinental Puebla, responded to this review

Dear guest thank you for share your experience with us, it is a pleasure to know that you enjoyed the rooms and that your liked our facilities. We hope to have the pleasure to welcome you back again in this your house. Have an excellent day a very happy new year More 

Chattanooga, Tennessee
Senior Contributor
27 reviews 27 reviews
20 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed December 18, 2014

I rated this hotel 3 stars because the WIFI is very spotty and there is almost a complete lack of English television stations. Also, the hotel has no restaurants or stores nearby; unless you plan to drive around Puebla you will be relegated to the hotel's expensive restaurants and shops with a limited menu for American tastes. The WIFI on... More 

Was this review helpful? Yes 1
GuillermoStankiewicz, General Manager at Presidente InterContinental Puebla, responded to this review

Dear Guest thank you for share your comments with us. I would like to offer you an apologize for the inconvenience that you had with the WIFI and the Television Channels in English. We already talked with our Systems Manager about that. Also, we shared your comments with the staff regarding our rooms and doorman. We hope to have the... More 

Mexico City, Distrito Federal, Mexico
Senior Contributor
35 reviews 35 reviews
13 hotel reviews
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed December 7, 2014 via mobile

I am sure that an executive that goes to Puebla to do business would demand to stay here. It is a perfectly decent hotel with good and friendly service, clean and not too expensive. But for a couple used to nicer hotels, specially other intercontinentals, there was nothing remarkable about this hotel neither good, nor bad. Dining at Cocina de... More 

Was this review helpful? Yes
GuillermoStankiewicz, Director General at Presidente InterContinental Puebla, responded to this review

Dear Guest thanks you for sharing your comments with us; it is a pleasure to know that you enjoyed the stay and our staff was good and friendly with you. We hope to have the opportunity to welcome you back again and improve your overall experience in our hotel. Thank you again and have a nice day Have a nice... More 

Toluca, Mexico
Contributor
11 reviews 11 reviews
9 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed November 30, 2014

I went for a business trip just for One night , I have to say that it's a nice place but not that good for being an intercontinental. Rooms are nice and have enoguh space, I ask for a room away of the elevator and it works pretty good. My rate didn't include breakfast so I don't know a how... More 

Was this review helpful? Yes
GuillermoStankiewicz, General Manager at Presidente InterContinental Puebla, responded to this review

Dear Guest Thank you for your comments with our friends of tripadvisor. it is a pleasure to know that your stay with us was good. Your comments are very important for us we will take it in consideration. We hope to have the opportunity to welcome back you soon. Have a nice day More 

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Additional Information about Presidente InterContinental Puebla

Address: Avenida Hermanos Serdan No 141, Colonia Amor, Puebla 72140, Mexico
Phone Number:
Location: Mexico > Central Mexico and Gulf Coast > Puebla > Puebla
Price Range (Based on Average Rates): $
Hotel Class:4 star — Presidente InterContinental Puebla 4*
Number of rooms: 200
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Also Known As:
Presidente Intercontinental Puebla Hotel Puebla
Hotel Style:
#4 Business Hotel in Puebla
#5 Luxury Hotel in Puebla
#6 Family Hotel in Puebla
#8 Romantic Hotel in Puebla

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