Beautiful, new hotel-- possibly the nicest in Puebla. Beautiful lobby, and rooms are very comfortable with very nice amenities. Amenities are perhaps TOO modern-- I wasted much time trying to figure out how to turn off the bathroom light, only to find out it is motion sensored so you just need to close the door. Hallways are a bit noisy.... more

I stayed here 3 nights in December on a business trip. The hotel is in very good condition after the renovation. Staff is well-trained, and most speak some english. The room was comfortable and quiet, especially considering the busy street out front. The shower is huge. They have free internet by cable, or wireless for $10 per stay. I have... more

Formally the Crowne Plaza, this hotel has now completed its refurbishment, which is great: as construction noise made a visit early in 2007 rather dissapointing. Also - a new Italian Restuarant has opened, making a nice option to the excellent Mexican/Continental one also on site. New rooms are nicely decorated, with flat screen TV, large opening windows, walk in shower,... more

This was a top notch hotel. The rooms were plush with flat screen TV, down comforter/pillows, mini bar. The staff was excellent and very friendly and the food was very good. Water pressure in the shower was great. My stay was business related and I couldn't ask for a better hotel to stay at. I highly recommend this hotel to... more