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All 81 Puebla hotels

Hotel Casa de la Palma

3.5 of 5 Hotel   |   3 Oriente 217 | Centro Historico, Puebla, Mexico
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Hotel Casa de la Palma
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71%
Ranked #21 of 81 hotels in Puebla
A recent review
5 of 5 stars Reviewed February 21, 2014
Mark U San Diego, California
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50 people have reviewed this hotel

Traveler rating
    20
    16
    8
    3
    3
See reviews for
12
17
3
5
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (7)
Date | Rating
  • English first
  • French first
  • Italian first
  • Portuguese first
  • Spanish first
  • Any
English first
Washington DC, District of Columbia
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
11 helpful votes 11 helpful votes
1 of 5 stars Reviewed February 26, 2014

We reserved four nights at this hotel at the 'booking' web site, based on the photos of the rooms that looked spacious and elegant. In reality, the hotel is shabby at best, decrepit and ill-maintained. Since we arrived late at night, we took a room, deciding in the morning that we had to find a better hotel for our stay... More

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San Diego, California
Reviewer
4 reviews 4 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed February 21, 2014

There are 2 hotels next to each other. I stayed at both of them on different nights. I actually bounced back and forth between Puebla and some other cities during a couple of weeks so I stayed in 4 different rooms at the 2 places depending on what was available and the best value. Every one of them had it's... More

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Melbourne, Australia
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed January 21, 2014

Only have good things to say! - Polite, understanding staff at front desk, all of whom spoke English (just a bit of a bonus, saved us fumbling with our limited Spanish). - Huge, clean room and bathroom off a beautiful courtyard. Bed was very comfortable. - Perfect location, just off the Zocalo. - The cost of the room was exceptionally... More

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California
Top Contributor
60 reviews 60 reviews
27 hotel reviews
25 helpful votes 25 helpful votes
3 of 5 stars Reviewed November 6, 2013 via mobile

I didn't realize that there were two very different hotels of the same name next to each other. Reading these reviews, it's clear that my travel companions and I stayed at the "lesser" of the two: the one on the left, as you face the hotels. In our room, you entered the room through the bathroom -- yes, you open... More

Was this review helpful? Yes 1
Los Angeles, California
Reviewer
4 reviews 4 reviews
3 hotel reviews
5 of 5 stars Reviewed October 17, 2013

the local location is very good, you have restaurants close with economic and rich meal, the place is very clean the personnel is friendly, the room has a very good decoration I felt in a museum, and the window an impressive sight.

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Contributor
14 reviews 14 reviews
11 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed October 13, 2013 via mobile

There are two distinct hotels with this name in the same building. We stayed 3 nights in the right part of the building (when facing the building), it was very reasonably priced, beautiful an clean. The bedrooms and bathrooms are very neat and huge. Martin does an amazing job at the reception. He gave us tons of good advise to... More

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Glen Rock, New Jersey
Contributor
15 reviews 15 reviews
9 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed September 16, 2013 via mobile

We stayed on the hotel side not the travel side. The hotel is declarated by UNESCO as "patrimonio de la humanidad". The hotel is in an old historic house. Each room has a unique beautiful decoration and a charm to it Free "working" wifi, flat screen TV, coffee maker, dryer,bottled water. The personnel is very nice and welcoming. If you... More

Was this review helpful? Yes 1
Coachella, California
Senior Contributor
40 reviews 40 reviews
24 hotel reviews
46 helpful votes 46 helpful votes
4 of 5 stars Reviewed September 12, 2013

First of all let me say that our stay was great without any major problems. But I do wish to clarify that there are two separate Casa de la Palma properties neighboring each other. The Casa de la Palma Boutique, which has the rooms depicted in the photos at a premium rate AND the Casa de la Palma TRAVEL. The... More

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Limassol
Senior Contributor
36 reviews 36 reviews
18 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed June 19, 2013

The La Palma is one of many hotels in the centre of historic Puebla so you have a lot of choice. There is a variety of suites within the hotel - some with balconies overlooking the street so you can watch the activities going on below, some with internal windows which I would find rather claustrophobic. The rooms are individually... More

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Vista, CA
Contributor
12 reviews 12 reviews
3 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed March 5, 2013

I stayed three nights at the Casa de la Palma and was not disappointed. It is a historic building with 17 suites, each decorated in a different theme with genuine antique artwork and furniture. My suite had a balcony overlooking 4th Street and it was nice to open the double doors in the morning and relax to the sounds of... More

Was this review helpful? Yes 4

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Additional Information about Hotel Casa de la Palma

Also Known As:
Casa De La Palma Hotel Puebla
Casa De La Palma Hotel
Address: 3 Oriente 217 | Centro Historico, Puebla, Mexico
Location: Mexico > Central Mexico and Gulf Coast > Puebla > Puebla
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Airport Transportation
Hotel Style:
#8 Romantic Hotel in Puebla
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Hotel Casa de la Palma 3.5*
Official Description (provided by the hotel):
The Hotel Casa de la Palma is considered a special category first class hotel for its unique and wide 16 suites. Each one is decorated differently, keeping the architecture and history of each room. For its beautiful architecture and exclusive design, the house is considered world heritage.Its excellent location (one block to the cathedral) its make access to the most important and world recognizes touristic places easier ... more   less 
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