There was no a/c, I requested a fan, they never brought one. Same with the TV and blower dryer, they didn't work. Requested service several times, they never did a thing. On the plus side, the sheets were very clean and smelled wonderful. We were with 4 other couples and they all had problems too and no one ever provided... More

We spend three nights during the "Festival Cultural Zacatecas" with our two kids. We just fell in love with the hotel. Nice, cozy and we adopted it as our own country home in no time. We expected that a very old building could be capricious and not a beach resort style. Thanks to Trip Advisor comments, we asked for a... More

La Casona de los Vitrales is in a beautifully restored building in a very convenient, perhaps the best, location in Zacatecas. Unfortunately, the restoration using beautiful Mexican tiles on walls and floors and the design of a two-floor atrium lobby did not take into account noise. In my second-floor room, I could hear the television from the lobby and the... More

We were very happy with this hotel and would stay there again. Our room had a king-sized bed and TV and was very quiet. We especially liked the location which was on a side street and away from the noise of heavy traffic. The hotel is across the street from a beautiful plaza and kitty corner from the Alameda where... More

Never again. There was only one very short moment when there was hot water; the rest of the three days there was none. The manager does not care (no does anyone else) and kept giving me excuses and untruths about the situation. The only positive thing I can mention is that there were plenty of thick blankets, because it was... More

We stayed three nights at the Casona de los Vitrales in early November. Its a quiet, very clean hotel with medium sized well appointed rooms with bath/shower and toilet. Nice firm bed and plenty of lights. Located on a small sqaure and gardens only 5-7 minutes walk to the main drag and city center. Hotel has free wireless internet (a... More

We have just returned from a 10 day motorcycle trip through parts of mexico. I NEED to write about the casona. The location is great, the rooms very nice and clean. and that is it. I NEVER received a fax or e mail to confirm my reservation although i called various times. We did not get our wake up call... More

The hotel is located in the centre of the action in the Centro Historico of this beautiful city. But don't rely on a map to find it as it is located on a callejon (alley) that doesn't appear on maps. (We later learned that street addresses are of limited use in Zacatecas.) But a taxi driver will know where the... More

I stayed at La Casona de los Vitrales from June 17-19, 2007, and was ultimately satisfied that I had chosen well in reliance upon previous Tripadvisor ratings, and had received a very good value ($72 USD per night) relative to other properties in Zacatecas. Its location, facing a lovely, small square/ garden and next to the much more elegant (and... More