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Hotel & Spa Hacienda Baruk

Heroes de Chapultepec 801 | Col La Escondida, Zacatecas 98054, Mexico
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1 room 1 adult
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109 Reviews from our TripAdvisor Community

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Antwerp, Belgium
Level Contributor
19 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
1 of 5 stars Reviewed January 5, 2016

I also, as I've been reading other reviews, got the wrong place. I wanted the Hotel Baruk that had a waaay better location, near the mine and city center. If it wasn't because I own a car, this would've been an even worse place to stay because it's far away from pretty much everything. I had a terrible experience because... More 

Helpful?
Thank tichyeia
Baruk H, Ecommerce Hoteles Baruk at Hotel & Spa Hacienda Baruk, responded to this review

Dear tichyeia, Greetings from beautiful Zacatecas and thank you for sharing your valuable feedback with other travelers! At Hotel Spa Hacienda Baruk we work hard every day to provide the best service and product quality to ensure every client leaves with a great impression, so we are constant in the refinement of our product. There are always areas to improve,... More 

Puerto Vallarta, Mexico
Level Contributor
29 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
5 of 5 stars Reviewed December 18, 2015

I was driving solo from Chihuahua to Mexico DF and this hotel was perfect for me. I didn't want to have to drive the narrow streets of Zacatecas (I've been here before so wasn't here to sightsee) so the Hacienda Baruk, right on the highway, worked out very well. I was extremely impressed with the staff. They have been very... More 

Helpful?
Thank VallartaFan649
Baruk H, Ecommerce Hoteles Baruk at Hotel & Spa Hacienda Baruk, responded to this review

Dear VallartaFan649 Thank you! Thank you so much for your comments! At the end of the day, this is what makes up all the hard work: Happy guests! I really hope I can say hi! on your next visit! Kind regards, More 

Ensenada Mexico
Level Contributor
44 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 72 helpful votes
3 of 5 stars Reviewed December 12, 2015 via mobile

Thought from what I had read that I was booked at the sister hotel in town with the tram thing to the Bufa. Boy was I surprised. Place was OK nothing bad to say about it. Would have liked to depend more time somehow we were in late and out early. Room was clean and staff was nice enough.

Helpful?
Thank Mrneon
Baruk H, Ecommerce Hoteles Baruk at Hotel & Spa Hacienda Baruk, responded to this review

Dear Mrneon Thank you! Thank you so much for your comments! At the end of the day, this is what makes up all the hard work: Happy guests! I really hope I can say hi! on your next visit! Kind regards, More 

Leon, Mexico
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed July 19, 2015

This hotel has a very good sight of the city, the rooms are clean and nice, a good swimming pool, a pretty reastaurant, the only thing I think it could be better is the reception desk, it's a little slow, everything else its great

Helpful?
Thank Fernando C
Baruk H, Ecommerce Baruk at Hotel & Spa Hacienda Baruk, responded to this review

Dear Fernando C! Thank you! Thank you so much for your comments! At the end of the day, this is what makes up all the hard work: Happy guests! I really hope I can say hi! on your next visit! Kind regards, More 

Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed July 19, 2015 via mobile

The place seems nice at first sight. However, since we arrived the people at the front desk got confused with our reservation. They were painting a part of the hotel at the time we arrived (aprox 3 pm), so one had to walk beneath the ceiling being painted at the risk of paint drops falling in your head/clothes. It seems... More 

Helpful?
Thank Car V
Baruk H, Ecommerce Baruk at Hotel & Spa Hacienda Baruk, responded to this review

Dear Car V, Thank you so much for taking the time of telling us how did your stay went! We really appreciate the constructive comments you have of the hotel and I will certainly look into those little things that might felt wrong. I look forward to saying hello on your next visit to town! Kind regards. More 

Travelers are raving about these Zacatecas hotels

Denver, Colorado
1 review
2 of 5 stars Reviewed September 22, 2014

The bathtub and sink drainage was so slow that when taking a bath the water level would reach your ankles. We reported it 2 times and nothing was done. The cost of this hotel was very expensive and the management would not give a refund. The staff members passed the buck to one another. After several calls to Expedia we... More 

Helpful?
Thank Maria J G
Dallas, Texas
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
1 of 5 stars Reviewed May 27, 2014

I booked this hotel through Expedia hoping to sleep in 4 stars hotel. When I arrived, the parking lot is very old and bumpy. When I entered to my room, I saw a sand next to my door. Next to the fire place, the floor was covered with dust. The room design is unique but it wasn't clean for a... More 

Helpful?
Thank Slava N
Toronto, Canada
Level Contributor
57 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
3 of 5 stars Reviewed May 24, 2013

Chose this hotel based on pictures on line - looked great - pool, exercise room, rooms and property. When I arrived, the room I requested - king bed - was so small the bed was jammed up against a fire place. The air conditioning didn't work and they were unable to fix it over 1 1/2 days. In addition to... More 

Helpful?
Thank TraceyMH
Grand Bend, Canada
Level Contributor
21 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 stars Reviewed April 21, 2013

We have stayed at this beautiful old hotel on two occasions. Both times we found it to be clean, with friendly staff, a good restaurant and of course well appointed rooms. Zacatecas is a beautiful city and the Baruk Hacienda Hotel is situated conveniently in centro but easily accessible to roads leaving both north & south. A true find!

Helpful?
1 Thank ifas3001
Zihuatanejo, Guerrero, Mexico
Level Contributor
57 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
1 of 5 stars Reviewed January 22, 2013

The pictures online looked great and my wife and I booked a "master suite" for 1,300 pesos a night. The room was very basic and not a suite. The hotel rooms have no windows. The staff has no idea what to do and where not helpful. I have been to Zacatecas several times on business and stayed at much nicer... More 

Helpful?
4 Thank Dougzihua
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