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Hotel & Spa Hacienda Baruk

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Heroes de Chapultepec 801 | Col La Escondida, Zacatecas 98054, Mexico
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MXN350 off room rate
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Hotel & Spa Hacienda Baruk
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86 Reviews from our TripAdvisor Community

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Rating summary
  • Sleep Quality
    3.5 of 5 stars
  • Location
    3 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (3)
Date | Rating
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  • Spanish first
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    (86)
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    (35)
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    (21)
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Leon, Mexico
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 1 week ago

This hotel has a very good sight of the city, the rooms are clean and nice, a good swimming pool, a pretty reastaurant, the only thing I think it could be better is the reception desk, it's a little slow, everything else its great

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Baruk H, Ecommerce Baruk at Hotel & Spa Hacienda Baruk, responded to this review

Dear Fernando C! Thank you! Thank you so much for your comments! At the end of the day, this is what makes up all the hard work: Happy guests! I really hope I can say hi! on your next visit! Kind regards, More 

1 review
2 of 5 stars Reviewed 1 week ago

The place seems nice at first sight. However, since we arrived the people at the front desk got confused with our reservation. They were painting a part of the hotel at the time we arrived (aprox 3 pm), so one had to walk beneath the ceiling being painted at the risk of paint drops falling in your head/clothes. It seems... More 

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Baruk H, Ecommerce Baruk at Hotel & Spa Hacienda Baruk, responded to this review

Dear Car V, Thank you so much for taking the time of telling us how did your stay went! We really appreciate the constructive comments you have of the hotel and I will certainly look into those little things that might felt wrong. I look forward to saying hello on your next visit to town! Kind regards. More 

Travelers are raving about these Zacatecas hotels

Denver, Colorado
1 review
2 of 5 stars Reviewed September 22, 2014

The bathtub and sink drainage was so slow that when taking a bath the water level would reach your ankles. We reported it 2 times and nothing was done. The cost of this hotel was very expensive and the management would not give a refund. The staff members passed the buck to one another. After several calls to Expedia we... More 

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Dallas, Texas
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
1 of 5 stars Reviewed May 28, 2014

I booked this hotel through Expedia hoping to sleep in 4 stars hotel. When I arrived, the parking lot is very old and bumpy. When I entered to my room, I saw a sand next to my door. Next to the fire place, the floor was covered with dust. The room design is unique but it wasn't clean for a... More 

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Toronto, Canada
Level Contributor
57 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
3 of 5 stars Reviewed May 24, 2013

Chose this hotel based on pictures on line - looked great - pool, exercise room, rooms and property. When I arrived, the room I requested - king bed - was so small the bed was jammed up against a fire place. The air conditioning didn't work and they were unable to fix it over 1 1/2 days. In addition to... More 

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Grand Bend, Canada
Level Contributor
17 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 stars Reviewed April 21, 2013

We have stayed at this beautiful old hotel on two occasions. Both times we found it to be clean, with friendly staff, a good restaurant and of course well appointed rooms. Zacatecas is a beautiful city and the Baruk Hacienda Hotel is situated conveniently in centro but easily accessible to roads leaving both north & south. A true find!

Was this review helpful? Yes 1
Zihuatanejo, Guerrero, Mexico
Level Contributor
57 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
1 of 5 stars Reviewed January 22, 2013

The pictures online looked great and my wife and I booked a "master suite" for 1,300 pesos a night. The room was very basic and not a suite. The hotel rooms have no windows. The staff has no idea what to do and where not helpful. I have been to Zacatecas several times on business and stayed at much nicer... More 

Was this review helpful? Yes 4
Zihuatanejo, Guerrero, Mexico
Level Contributor
57 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
3 of 5 stars Reviewed April 26, 2012

I wish that I would have looked more into the location of this hotel before booking it. The rooms were very nice, an the spa was nice. The staff was very rude and my room was without water for several hours. The hotel also charged my card twice for the stay and were not very helpful on removing the second... More 

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Toluca Mex
Level Contributor
66 reviews
60 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
3 of 5 stars Reviewed April 24, 2012

This hotel is located in the middle of nowhere, outside the city, but zacatecas is not a big city, maybe it could take you ten minutes by car getting into downtown. Walking you won't find anything in the surrounding area so if you need food you can get it into the hotel's restaurant. Rooms are well decorated, walls are very... More 

Was this review helpful? Yes 1
Guadalajara
Level Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed September 22, 2011

this is a nice hotel, 12 min away by cab to downtown (50 pesos aprox cost), it has great amenities as it has a mini bar and the first round is paid by the hotel (yogurt,granola bar, chips).The room is nice and comfortable, the alarm clock can charge your IPOD, an area to improve is the hangers in the closet,... More 

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