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All 35 Zacatecas hotels

Hotel Emporio Zacatecas

3.5 of 5 Hotel   |   Avenida Hidalgo No. 703 | Historical Center, Zacatecas 98000, Mexico
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Ranked #3 of 35 Hotels in Zacatecas
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 1 week ago
Northern Poet Vancouver
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161 reviews from our community

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    5
    5
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Vancouver
Senior Contributor
33 reviews 33 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

I stayed at the Emporio on a business trip for 6 days back in the spring. The room was on a high floor overlooking the inner courtyard, which at times was a little noisy. If there were a few tables of people drinking on the ground floor outside of the bar area the sound would rise like a funnel and... More 

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Chicago, Illinois
Senior Contributor
36 reviews 36 reviews
9 hotel reviews
29 helpful votes 29 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

We were tired after driving all day from Laredo, Texas so decided to eat dinnerin the hotel dining room. The meal was fine except for the distraction of 3 large television sets all with different programs. This is too nice a hotel to have a soap opera on one station, a soccer game on another TV and still another program... More 

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Managua, Nicaragua
Reviewer
4 reviews 4 reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed November 11, 2014

Right in front of the cathedral. With perfect view to "La Bufa". Service is good. Very nice interior and decoration. Clean rooms and very quiet. Unfortunatelly balconies were closed suring my stay but the view of the city from them is great.

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Emporio_Zacatecas, Director General at Hotel Emporio Zacatecas, responded to this review

Dear Guest: We apreciate your comments 'cause it's good for the hotel, the city and the other visitors that can read your comments and they know the kind of service in our hotel. We hope to see you again. More 

Guadalajara, Mexico
1 review
5 of 5 stars Reviewed November 7, 2014

We were a group of almost 70 people visiting Zacatecas for three nights and four days. Our experience in the hotel was outstanding. The rooms are great, wonderful food, and amazing customer service. Basically, they did everything right. Whenever we needed to change our meal times they were flexible. When we made modifications to our meals, they were very accommodating.... More 

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Emporio_Zacatecas, Director General at Hotel Emporio Zacatecas, responded to this review
Google Translation

Estimado Cliente DM: Enorme gusto recibir comentarios como el suyo el día de hoy estará colocado en todos nuestros tableros... More 

san benito
Senior Reviewer
9 reviews 9 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed November 3, 2014

beautiful hotel, internet working perfectly. wonderful staff, best breakfasts, downtown, near the museums, stores, restaurants. one of the nicest places i visited. i have been there twice. luxury furniture. prompt service, really nice people. nice interior courtyard. wonderful cocktails. paradise ! i highly recommend it.

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Emporio_Zacatecas, Director General at Hotel Emporio Zacatecas, responded to this review

Dear Guest: Really we apreciated your good comments, and we are glad that every time you visit Emporio Zacatecas, make you feel like at home. We hope to see you soon. More 

Contributor
12 reviews 12 reviews
10 hotel reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed September 18, 2014

This hotel is very well located, right in front of Zacatecas' main plaza. But the good things start and end right there. The hotel is seriously overpriced for what you get: the rooms are very small, there is an awful sewer odor comming from the gutters, the beds are fine but the pillows are hard as a rock, the parking... More 

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Emporio_Zacatecas, Director General at Hotel Emporio Zacatecas, responded to this review

Dear guest: Really, we sorry about the bad experience in the hotel, all our guests and the comments are very important for us, please Sir if it's possible to get more information about your stay it'll helpful. Hope your details inbox: apena@grupodiestra.com to follow up your comment. Sincerely Apologize. More 

Toluca, Mexico
Senior Contributor
30 reviews 30 reviews
6 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed September 17, 2014

Let me start of by saying you can't beat the location. The hotel is located right in front of the square next to the Cathedral. It is walking distance to practically all the mayor attractions in the town. We stayed at this hotel to celebrate our Mexican Independence Day (16-Sept). Traveling with our kids and being able to stop by... More 

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Emporio_Zacatecas, Director General at Hotel Emporio Zacatecas, responded to this review

Dear Guest... We're very glad to recieve this kind of comments, 'cause it helpulf to improve the service time in the differents areas at hotel. We will wainting for you and your family, to visit us every time you can. Kind Regards More 

Zacatecas, Mexico
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 23, 2014

This must been the 7th time that I stay here in Zacatecas for buisiness. Each time between 7 and 12 days, always in the same hotel, Emporio. the house keeping department creates a really warm welcome and family feeling. Feels a little like home comming each time.

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Chicago, Illinois, United States
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed December 4, 2013

My wife Maria Huerta and her boss Voula Xifteris stayed at this beautiful hotel Emporio 3 days in November 2013, and they were so excited about their stay that I am planning to see with my own eyes the magic of this hotel! In their own words: " Everybody was so nice and helpful, and they made us feel like... More 

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San Francisco, California
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed November 2, 2013

After traveling almost 18 hours had delays on all 3 airports that I had layovers Me and my family finally wonder into the hotel just to experience nastiness and uneducated staff arguing with me about my reservation when I dad documentation in my very specific that I had requested for both rooms ( like a crib ) and an extra... More 

Was this review helpful? Yes 2
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Additional Information about Hotel Emporio Zacatecas

Address: Avenida Hidalgo No. 703 | Historical Center, Zacatecas 98000, Mexico
Phone Number:
Location: Mexico > Central Mexico and Gulf Coast > Zacatecas > Zacatecas
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Hotel Emporio Zacatecas 3.5*
Number of rooms: 113
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Hotel Style:
#3 Romantic Hotel in Zacatecas

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