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The Grand Mayan Los Cabos

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San Jose S/N | Campo de Golf Lote 12, San Jose del Cabo 234000, Mexico
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1 room 1 adult
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The Grand Mayan Los Cabos
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786 Reviews from our TripAdvisor Community

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New York City, New York
Level Contributor
37 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Everything was wonderful. Because of a storm in NYC (home) he had to extend our stay 3 days, I know, I know, poor us :~) The front desk staff bent over backwards to accommodate us even though t hey were full out. However, no planes going into NYC meant no planes coming out so they did have a cancellation and... More 

Helpful?
2 Thank Lorelei L
Harleysville, Pennsylvania
Level Contributor
92 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
5 of 5 stars Reviewed 2 weeks ago

The service was awesome...We checked in with Marco at the front desk, he was so nice and professional, he upgraded us the the honeymoon suite (and we were trading with RCI) which had an amazing view. This meant we had to give up our kitchen so he gave us a few coupons for breakfast and dinner at the Samba restaurant.... More 

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6 Thank goodeats22
Cabo San Lucas, Mexico
Level Contributor
29 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
4 of 5 stars Reviewed 3 weeks ago

This resort gets lots of reviews. Some of them fair, some of them very negative. We have just stayed here for two weeks and I can tell you, it is a fabulous resort for many reasons with just a few caveats. First, some positives. The service and all of their service personnel are some of the best we have ever... More 

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14 Thank Jud S
Toronto
Level Contributor
42 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
4 of 5 stars Reviewed 3 weeks ago

This is a beautiful resort, the beach is clean and walkable, it's near other nice resorts. The rooms are very clean, the staff is very friendly. However, the food in the main restaurant is overpriced. Also, some of the pools (near the sea) are heated a little, some not at all. The warmer ones are just not warm enough! Best... More 

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4 Thank DiverGal
Greensboro, North Carolina
Level Contributor
17 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
2 of 5 stars Reviewed 3 weeks ago

This resort is beautiful but there were tons of negatives which if you are trying to vacation on a beautiful beach this isn't the place to go. Medano beach a drive away is where I recommend going. The water is calm and beautiful but be prepared to be harassed by people selling items on the beach constantly! The beach at... More 

Helpful?
1 Thank Barrelracer1856
Socialmediamanager1, Manager at The Grand Mayan Los Cabos, responded to this review

Thank you for taking the time to provide us your feedback about your recent stay with us. We are happy that you consider our resort to be beautiful. However, we are sorry to hear about the inconveniences experienced during your visit, since we are always looking to surpass our clients’ expectations of genuine hospitality by providing outstanding facilities and service... More 

A TripAdvisor Member
5 of 5 stars Reviewed 4 weeks ago via mobile

It's awesome but one day I wanted to go into the jacuzzi but the water was cold also the food is good but there is this restaurant called Samba I had to wait a long time for my food the pool is really cold but the staff is really nice and the beds are really comfortable also the TV you... More 

Helpful?
1 Thank A TripAdvisor Member
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We spent one week with 9 (5 grandchildren) in two 2-bedroom villas. We were treated graciously and all requests were cheerfully granted. The surfing instructions were great as was horseback on the beach. The facility was wonderful, although remnants of last years hurricane are still present. El Centro San Jose is within walking distance with several good restaurants. For our... More 

Helpful?
Thank Edmund G
Level Contributor
26 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Christmas break 2015 until Jan 2, 2016. The Grand Mayan itself is a lovely property, and after the Hurricane damage...it has really come back. The landscaping is lush and beautifully laid out and immaculately cared for. The staff is constantly pruning and cleaning. Amazing. The two pools and hot tubs closest to the Ocean are nice and warm where as... More 

Helpful?
3 Thank Robert S
Indianapolis
Level Contributor
18 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We checked in on 12/26 and had a fantastic room on the 3rd floor. VERY CLEAN and maid service (Monica) was outstanding. Definitely the overall cleanest resort we have stayed at the Los Cabos area. The new years eve party was fun for all ages and the fire works were awesome. The pool area is very nice and there are... More 

Helpful?
2 Thank indymomof2
Tumwater, Washington
Level Contributor
85 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
4 of 5 stars Reviewed January 2, 2016

The good - property is new, customer service is excellent, room was clean, bright, and comfortable, food was tasty. Great landscaping, and three beautiful pools. Not too giant a resort so we could walk 20 minutes to town for food or across the street to shopping center for other restaurant choices. The bad - heavy duty pressure to attend their... More 

Helpful?
1 Thank ChrisC6649
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