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The Grand Mayan Los Cabos

San Jose S/N | Campo de Golf Lote 12, San Jose del Cabo 234000, Mexico
The Grand Mayan Los Cabos
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636 reviews from our community

Traveler rating
    267
    218
    66
    35
    50
See reviews for
182
303
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6
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (211)
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Incline Village, Nevada, USA
2 reviews
5 of 5 stars Reviewed 3 days ago NEW

They are doing extremely well with repairs after the Sept. Hurricane- Workers are there from early morning to late nite but watching the repairs being fixed outweighs the sometime noisy work- they are truly dedicated. Everyone is extremely welcoming. Same o same o about saving of pool chairs- some folks think it is their right! Also skip the pressured sales... More 

Was this review helpful? Yes
Kelowna, Canada
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 4 days ago NEW

Don't stay here. The staff were rude, and the building felt cold and unwelcoming with constant construction. It has dark colours and the statues are enough to scare a small child. It was not relaxing whatsoever.

Was this review helpful? Yes
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

My fiancé and I just returned from our week long vacation at the Grand Mayan and it was fabulous. While there is still construction going on to repair the damage done by the hurricane, it did not get in the way of our excellent stay at the resort. We still had a very nice view from the room and was... More 

Was this review helpful? Yes 3
Socialmediamanager1, Manager at The Grand Mayan Los Cabos, responded to this review

Dear NicoleKae519: Thank you for taking the time to provide us your detailed feedback about your recent stay at The Grand Mayan. We are delighted to learn that our staff was welcoming, as this is what we strive for every day. We will gladly share your feedback with the staff mentioned, as working to anticipate and exceed your every need... More 

Norris, Tennessee
Reviewer
3 reviews 3 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

I just returned from a 7 day trip with 4 friends. The resort was great & I will definitely return. The noise was minimal except for a few hours one morning when we were dressing for a day trip....but who sits in the room anyways, so it didn't bother us. Top notch staff and Edgar & Lucino made our days... More 

Was this review helpful? Yes 2
Socialmediamanager1, Manager at The Grand Mayan Los Cabos, responded to this review

Dear ParksDavis : Thank you for providing your comments about your vacation at The Grand Mayan. We are pleased to learn our staff’s service was top-notch. The work tirelessly - day and night, to make our guests’ visits the most enjoyable experience ever. We are certain all the staff mentioned will gladly receive your positive feedback as they always look... More 

San Francisco, California
Top Contributor
53 reviews 53 reviews
11 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 1 week ago

I absolutely love the Grand Mayan. Location in San Jose Cabo is great for adults who don't want the crazy drunken atmosphere of Cabo San Lucas and is only half an hour from airport in restricted security zone reserved for resorts. Stayed in one bedroom suite with all the amenities, love the cool soaking pool on balcony, had friends stay... More 

Was this review helpful? Yes 4
Socialmediamanager1, Manager at The Grand Mayan Los Cabos, responded to this review

Dear 10sProWife : Thank you so much for choosing The Grand Mayan for your vacation and for sharing your review with us. We truly appreciate your kind words about our staff, as they are always looking to surpass our clients’ expectations of genuine l hospitality by providing service excellence. It is nice to learn you think our property is beautiful.... More 

Reviewer
3 reviews 3 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Breathtaking resort, exceptional customer service. This was our first trip to San Jose del Cabo and the Grand Mayan was an excellent choice. I live in a large city so I am used to a level of noise, plus I sleep with earplugs so that made the construction bearable for me. A beautiful infinity pool which spills right into the... More 

Was this review helpful? Yes 3
Socialmediamanager1, Manager at The Grand Mayan Los Cabos, responded to this review

Dear Veronica H : We really appreciate the time you have taken to share with us your impression about your stay at The Grand Mayan. We are delighted to learn your trip was fun and you enjoyed our pools and our staff’s service. Everyone works tirelessly - day and night, to make our guests’ visits the most comfortable experience ever.... More 

North Vancouver BC
Senior Reviewer
6 reviews 6 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We usually stay at smaller, quieter condos when we go to San Jose del Cabo. A week at the Grand Mayan was a gift and we could have gone to any Grand Mayan, and chose San Jose del Cabo, despite knowing the town is still in major destruction after the hurricane. The resort is beautiful, if resorts are your sort... More 

Was this review helpful? Yes 3
Socialmediamanager1, Manager at The Grand Mayan Los Cabos, responded to this review

Dear Fun_Sun_R&R : Thank you so much for choosing The Grand Mayan for your vacation and for sharing your review with us. We truly appreciate your kind words about our staff, as they are always looking to surpass our clients’ expectations of genuine hospitality by providing service excellence. It is pleasing to learn that you also enjoyed the facilities landscape... More 

Florham Park, New Jersey, USA
Senior Contributor
30 reviews 30 reviews
12 hotel reviews
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This resort is in San Jose Del Cabo and is about 1/2 hour north of Cabo San Lucas. Hurricane Odile (330 Km/hour winds) blew out every glass window and door in the resort last September. Larger pool near ocean fully ready, was never crowded and always clean despite the construction going on for the smaller pool, which will include two... More 

Was this review helpful? Yes 6
Socialmediamanager1, Manager at The Grand Mayan Los Cabos, responded to this review

Dear RKWh2o : We really appreciate the time you have taken to share with us your impression about your stay at The Grand Mayan. We are delighted to find out that you enjoyed our resort. We really thank you as well for your kind comment about our staff, as creating ideal vacation experiences is their main goal. We sincerely appreciate... More 

Poulsbo, Washington
1 review
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Just spent 6 days at the Grand Mayan. Went down knowing that they were working hard to get it up and running. And reading all the reviews I was scared! Let me tell you I have never seen people work so hard in my life. When it is all finished its going to be spectacular. The service, the amenities the... More 

Was this review helpful? Yes 4
Socialmediamanager1, Manager at The Grand Mayan Los Cabos, responded to this review

Dear 853kristing: Thank you for providing your comments about your vacation at The Grand Mayan. We are pleased to learn our staff’s service was top-notch. The work tirelessly - day and night, to make our guests’ visits the most enjoyable experience ever. We sincerely appreciate all your feedback and patience. Despite any initial shortcomings we are certain the end result... More 

Rockford, Michigan
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

Great location in the quaint village of San Jose del Cabo within walking distance. Resort is still under construction due to the hurricane BUT should be back better than ever by June 2015. Resort has great accommodations as well as delightful staff. Rent a car and drive to Todos Santos and have breakfast at Hotel California.

Was this review helpful? Yes 1
Socialmediamanager1, Manager at The Grand Mayan Los Cabos, responded to this review

Dear dales377 : We are grateful for your taking the time to write a review about your experience at The Grand Mayan. We are glad to learn you enjoyed our accommodations. Thank you as well for your kind words about some our staff, as we consider them one of our biggest assets. We are grateful for your feedback and hope... More 

Hotel Review Summarization

What travelers say

  • Happy Hour(18)
  • Very nice(9)
  • Time share(7)
  • Timeshare presentation(7)
  • Pool area(6)
  • Mega store(4)
  • Great food(4)
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