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The Grand Mayan Los Cabos

San Jose S/N | Campo de Golf Lote 12, San Jose del Cabo 234000, Mexico
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Best prices for: 1 room 1 guest
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The Grand Mayan Los Cabos
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The Grand Mayan Los Cabos
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616 reviews from our community

Traveler rating
    257
    210
    65
    35
    49
See reviews for
177
292
17
6
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (203)
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Las Vegas, Nevada
Contributor
17 reviews 17 reviews
7 hotel reviews
9 helpful votes 9 helpful votes
2 of 5 stars Reviewed today NEW via mobile

Unfortunately we fell for the pitch at the airport upon arrival for a short hotel tour and breakfast. Although our guide was really pleasant and professional, when we didn't agree to buy they brought in the high pressure sales guy. He was an unprofessional jerk who ruins the brand image of this beautiful resort. Which only leads me to believe... More 

Was this review helpful? Yes
Minnesota
Top Contributor
58 reviews 58 reviews
16 hotel reviews
38 helpful votes 38 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

We understood that with the onslaught of the storm Odile, that things would be difficult and we were prepared for this. However, while one tries very hard, hearing the backup warning signal from trucks throughout the day and the pounding as the property was being restored was difficult. We were good sports and took on a role as "sidewalk superintendents,... More 

Was this review helpful? Yes 2
Eagan, Minnesota
Contributor
15 reviews 15 reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

We spent four fabulous weeks in this resort, checking in February 14, 2015 - out on March 1. This was our second time here and even though you are dealing with construction noises, the resort is recovering nicely and will, ultimately, be even better than before. We were just so happy that they were actually open on February 14 that... More 

Was this review helpful? Yes 4
1 review
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 1 week ago

Just returned from a week's stay. Loved the resort, the hotel staff and location. The resort is close to many excellent restaurants. The golf course was also convenient as the hotel will shuttle you free there and back. Messages at the brio spa are definitely worth having. Can't wait to go back next year!

Was this review helpful? Yes 6
Socialmediamanager1, Manager at The Grand Mayan Los Cabos, responded to this review

Dear Lois K : We really appreciate the time you have taken to share with us your impression about your stay at The Grand Mayan. We are delighted to learn your trip was fun and you enjoyed the massage at Brio and our staff’s service. Everyone works tirelessly - day and night, to make our guests’ visits the most comfortable... More 

Campbellville, Ontario, Canada
Senior Reviewer
10 reviews 10 reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 1 week ago

I recently spent one month at this resort during ther ir construction although not All services wwe're available the service and staff were outstanding. We are returning next year as will be beautiful.

Was this review helpful? Yes 9
Socialmediamanager1, Manager at The Grand Mayan Los Cabos, responded to this review

Dear Rose C : Thank you for taking the time to provide us your feedback about your past stay with us at The Grand Mayan. We really thank you for your kind comment about our staff, as we consider them one of our biggest assets. Your comments are always welcomed. We always like to hear about our guests’ experiences since... More 

Louisville, Colorado
Reviewer
4 reviews 4 reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 1 week ago

Excellent resort and location with fantastic service. Still under construction from the hurricane but recovering quickly. Within walking distance of many restaurants and sites. It is a distance from Cabo San Lucas if you want to enjoy the attractions there.

Was this review helpful? Yes 6
Socialmediamanager1, Manager at The Grand Mayan Los Cabos, responded to this review

Dear bdv17 : We are grateful for your taking the time to write a review about your experience while staying at The Grand Mayan. Our goal is to make each one of our guests’ vacations relaxing and we look to please them by making sure they receive all the benefits they are expecting to enjoy during their vacation. It will... More 

Canada
Senior Reviewer
10 reviews 10 reviews
9 hotel reviews
29 helpful votes 29 helpful votes
2 of 5 stars Reviewed 2 weeks ago

Firstly please be advised that my view of the GM does not in anyway reflect the beauty, cleanliness and hospitality of the people of SJD. I will also offer the GM the opportunity to provide us with a future opportunity to experience the Grand Mayan once completed in lieu of the inconveniences experienced due to the state of the hotel.... More 

Was this review helpful? Yes 15
Socialmediamanager1, Manager at The Grand Mayan Los Cabos, responded to this review

Dear networkCanada: Thank you for taking the time to provide us your feedback about your recent stay with us. We are aware that some of our guests experienced inconveniences during our reopening and we truly apologize for any shortcomings. Our resort staff has been working very hard day and night to make sure the new Grand Mayan Los Cabos is... More 

Out Islands
2 reviews
8 helpful votes 8 helpful votes
2 of 5 stars Reviewed 2 weeks ago

They certainly mean well, but it just isn't ready for guests. Noisy construction, rooms being painted just before being used, limited food. It looks like it will be nice but isn't there yet. Wait to go here.

Was this review helpful? Yes 6
Socialmediamanager1, Manager at The Grand Mayan Los Cabos, responded to this review

Dear BAElizabeth7 : Thank you for taking the time to provide us your feedback about your recent stay with us. We are aware that some of our guests experienced inconveniences during our reopening and we truly apologize for any shortcomings. Our resort staff has been working very hard day and night to make sure the new Grand Mayan Los Cabos... More 

Charleston, West Virginia
Contributor
13 reviews 13 reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

We love staying at the Grand Mayan resorts throughout Mexico. We were led to believe that the resort was up and running after the hurricane. We had our reservations for 10 months, and chose not to change after the hurricane. Just be prepared for lots of noise, dust, and all that goes with rebuilding. As always, the rooms and service... More 

Was this review helpful? Yes 14
Socialmediamanager1, Manager at The Grand Mayan Los Cabos, responded to this review

Dear Candace S: Thank you for taking the time to provide us your feedback about your recent stay with us. We are aware that some of our guests experienced inconveniences during our reopening and we truly apologize for any shortcomings. Our resort staff has been working very hard day and night to make sure the new Grand Mayan Los Cabos... More 

Milwaukee, Wisconsin
Senior Contributor
22 reviews 22 reviews
9 hotel reviews
20 helpful votes 20 helpful votes
1 of 5 stars Reviewed 3 weeks ago

Same as review below. Emailed to confirm transportation and no record of reservation at the resort. Given the run around, instead of them saying they were extending closure time. Given the run around at RCI to find new room. Still don't know where we are staying. Booked something refundable on my own, as I don't trust them and we already... More 

Was this review helpful? Yes 5
Hotel Review Summarization

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  • Happy Hour(18)
  • Very nice(9)
  • Time share(7)
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  • Great food(4)
  • Mega store(4)
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